Who Uses This Software?

Individuals and micro teams of 1 to 10 in appointment-based businesses.


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Pricing Details
    $25 per user per month. Add additional users for $25 per month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Artichoke
  • getartichoke.com/
  • Founded 2013
  • United States

About Artichoke

The only simple all-in-one business platform for teams of 1 to 10. Perfect for spa, health and wellness practitioners. Online scheduling, a web site. Painless payments with built-in credit card processing. Appointment reminders that reduce costly no-shows. Friendly client emails for birthdays and service anniversary dates. Reminders for you and your clients on important progress notes. Turn havoc and chaos into small business success with Artichoke.


Artichoke Features

  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commission
  • Point of Sale (POS)

Artichoke Reviews Recently Reviewed!

I'm loving having this scheduling software. It makes my life a thousand times easier.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly!
Clients love it.
Customers find online booking easy to use.
Fits within my budget.
Great notation system.

Cons: No app :(
Doesn't show all info I need from intake.
Not sure how I can limit online Booker's to only x amount a day but that's a matter of asking I'm sure.

Overall: Helps everyday with my own business. Cuts out the middle man.

Works well with patience

Sep 01, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love that my clients can book online. It keeps track of my referrals, gift certificates, client history, and goals.

Cons: It doesn't run very fast. Has a lot of glitches. Most of the time I have to write down when my client would like to rebook and finish after they've left so they don't have to wait forever. Also so I can move on to my next client. I wish I could set up a clean up time to the end of my services and customize those clean up times. Since I need more for a Stone Massage or body wrap than a quick 30 minute massage. I would also like to be able to pay for two clients on one ticket. My hope is that this software will get better with time.

Overall: Keeping track of income, schedule, goals, and referrals.

User friendly for both myself and my clients

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's dependable and customer service is excellent. Any time I have had questions they were quick to respond.

Cons: If a new client is booking the same time as another client-they believe it just went through because they don't realize if they actually got the appt they would get a confirmation email.

Overall: Manages my appointment, my income and my expenses

Software takes care of the reminders, which frees up my time.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to set up and use. Did not take a ton of time to do. Love the ability to upload clients into the system.

Cons: I don't really see a ton of negative things with this software. I guess the only thing I would like the ability to see a report on the notifications. being sent out.

Average, basic scheduler

Aug 31, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I enjoy the ease of use and the ability to override the scheduled hours of the need arises. I also like the easy link from my website

Cons: Having to sign in every time from my phone is way too time consuming!! Need an app that truly functions as an app!

Overall: Online scheduling and tracking of clients

Client Reponse was GREAT!

Aug 31, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: My clients were really happy that I added this feature to my business. They liked being reminded as well as the fact that they can' cancel without having to bother me.

Cons: The software doesn't really accommodate group classes. So if one person responds that they can't make it and cancel their appointment they cancel it for the whole group.

Overall: This is great for small business owners who work from several locations.