# RackNap Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RackNap Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more.

Source: https://www.capterra.com/p/158942/RackNap

---

# 

 RackNap Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RackNap

## What is RackNap?

RackNap is a Cloud Service Delivery and end-to-end Business Cycle Automation platform for cloud, datacenter, telco and hosting industry. Enabling providers to sell cloud services on their own infrastructure, as well as via third-party providers like Microsoft, Amazon, Google, and IBM. RackNap covers all facets of business operations like sales and marketing, billing, inventory management, support, marketplace, and multi-tier partner management all backed by business intelligence.

## What is RackNap used for?

[Cloud Management](https://www.capterra.com/cloud-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹500

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RackNap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.racknap.com&name=RackNap)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RackNap

4.7 (3)

VS.

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting Price

₹500

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.4 (82)

Value For Money

5.0 (2)

Value For Money

4.3 (71)

Customer Service

5.0 (2)

Customer Service

4.6 (75)

## RackNap alternatives

[4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (56)](https://www.capterra.com/p/264871/DoiT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

[4.7 (2,282)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Cost Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage budgets, track and optimize spending and align capacity to workload demand

Multi-Cloud Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Performance Analysis

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Monitor and analyze the performance and status of a server or system/application

Service Level Agreement (SLA) Management

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Set and monitor service level agreements to ensure timely response and resolution

Capacity Analytics

Assessment of resource optimization and capacity availability across the environment

RackNap 7 features

Define levels of authorization for access to specific files or systems

Assessment of resource optimization and capacity availability across the environment

Manage budgets, track and optimize spending and align capacity to workload demand

Track and manage inventory levels to maintain proper supply

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Monitor and analyze the performance and status of a server or system/application

Set and monitor service level agreements to ensure timely response and resolution

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

₹500.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CP

Chanh P.

IT Support

Information Technology and Services

### "RackNap review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2022

very good

Pros

The application is quite convenient, fast user support. Software integration with big companies like Microsoft is quite good and good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PW

Phyo Wai K.

Manager

Information Technology and Services

### "Review for RackNap"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 31, 2022

Pros

It is easy to use and can integrate existing business easily

Cons

New GUI is easy to view and easy to find the option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Prateek K.

Sr. Project Lead

Telecommunications

### "Good product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 1, 2020

Pros

It is easy to use and understandable. It make things very easier.

Cons

Not to much, most of the things are very good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)