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Optimity

Optimity

4.1 (124)
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What is Optimity?

Optimity is a mobile-first, data-driven solution dedicated to revolutionizing corporate wellness. The Optimity Enterprise Operating System (EOS) enhances employee experiences through community health challenges, educational content, movement recommendations, communications, and reward incentives. Optimity personalizes each employee’s program in response to their unique health risk profile and goals. The platform is designed to encompass all five pillars of health—Physical, Mental, Nutritional, Financial, and Social health—providing a comprehensive approach to employee well-being. Optimity boasts industry-high engagement rates ranging from 40-70% and is uniquely designed to engage non-traditional offices such as hybrid and remote employees, as well as diverse work environments such as desk, factory, and on-the-road workers. Specializing in reducing drug claims, absenteeism, and disability, Optimity’s core value is to protect and promote integrated well-being.

Do you work for Optimity?Manage this profile page
Optimity app features micro-learning opportunities through short daily exercise challenges.
Optimity app users can earn rewards (gems) that unlock offers and discounts to some of the world's leading brands.
Optimity app users can partake and compete in community health challenges such as step challenges
Optimity app users can challenge friends or colleagues to hit their daily step goals together for bonus points, acting as accountability partners to one another
Optimity app users can view and track their Health Grade and various health sub-scores in one dashboard view

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How much is Optimity?

Starting From:
Not provided by vendor
Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • Yes, has free version

Optimity Features

What solutions does Optimity provide?

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Key user insights about Optimity

Based on of verified reviews collected between January, 2018 and April, 2024
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Reward system

Based on 56 reviews
Users appreciate the ease of use and the motivation to stay active provided by Optimity's reward system. They find it rewarding to track wellness and enjoy the ability to set specific fitness goals, with the added benefit of receiving tangible and intangible rewards. However, some users experience difficulty obtaining rewards and face issues with limited reward availability and poor customer support for rewards, which can be frustrating and disappointing.

Exercise tasks

Based on 32 reviews

Reviewers find the convenience of home exercises and the short, effective routines offered by Optimity to be beneficial for their health. They appreciate the ability to perform exercises anywhere and at any time, which helps them stay focused and energized throughout the day. On the downside, some users struggle with the repetitive nature of the exercises and find certain tasks irrelevant or difficult to complete, which can diminish their overall experience.

Pros

  • I use the free Optimity app on my Smartphone & I love it. It gives very amazing advice & helps me keep track of my healthy daily lifestyle.

  • I have learnt how important it is to exercise and eat better after this app which again is very important.

  • Also, the Reward system is straight forward and easy to redeem. 1 last thing, I really appreciate the UI animations, let the person(s) who worked on it know that they've done an magnificent job.

  • I like the fun ways the app motivates me to be more active, the connectivity options, and the rewards.

Cons

  • The app itself can be difficult to navigate. Additionally, there is no proof that needs to be submitted when an activity is completed.

  • I found the pop-up notifications to be a bit excessive and was forced to turn them off, which is turn made me stop using the app. As frequently as i was before.

  • Gets boring after a while. To many pictures to take and text to read.

  • I dislike the fact that you cannot enter a workout other than steps.

Most Helpful Reviews for Optimity

David S. avatar
David S.
Team Manager, Account Services
Financial Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 11, 2018

"really enjoy this app and has really helped me become more active"

Overall: lost weight, and became more fit

Pros: Easy to use, can link it to other apps I use that are related. I never go a day without using the app

Cons: a few times, there have been issues claiming a reward or syncing your steps with other apps such as Fitbit

Verified Reviewer
Marketing VP
Facilities Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Reviewer Source
Source: Capterra
January 11, 2018

"Easy to use - good amount of variety in activities"

Pros: it's simple to use, i like the notifications and reminders. I also like the variety of things offered via the app - would like to see more options for rewards, or tracking other things than steps

Cons: the water tally is annoying, seems like there could be an easier way to capture that. if you could take screenshots from your phone for alarms, music challenges it would be so much easier grocery list challenge never works

Judith M.
Owner
Ranching, 1-10 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
March 15, 2023

"Not as advertised"

Overall: Often behind in tracking from a FitBit. Will not continue with Optimity if the More Rewards are no longer offered, reloaded, and redeemable

Pros: App based. Daily activities. Tracking OK

Cons: App is glitchy. Support…meh. Joined as it offered “gems to More Points” option. More Points are always “out of stock” in past 2 months. Reload of More Points based EST at noon…..say what!? Yes, middle of workday. But I have not seen any reloaded, always out of stock when I go to redeem. Either some members are redeeming more than their share or Optimity is not actually reloading

Reasons for Choosing Optimity: Primarily cost. Availability of More Points for gems. In this case it is becoming a “you get what you pay for” scenario

Vendor Response

By Optimity on September 21, 2023
Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!
Verified Reviewer
Lawyer
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Reviewer Source
Source: Capterra
January 11, 2018

"Optimity is a great program. It provides wonderful incentives for employees. "

Pros: I enjoy the rewards. Optimity provides great incentives for employees to stay active. This is important, especially for people who sit all day in desk jobs. I'm glad that my employer offers fitness incentives, including Optimity, to its employees because I feel that active employees are more productive.

Cons: The activities are often repetitive. I would love to see more variety. Our employer offers fitness training to all employees but we don't get Optimity points for participating but I think we should. One small problem I have noticed for the past few months is that new rewards are rarely available to cash in. Perhaps the process for this could be facilitated so that rewards are more readily available.

Verified Reviewer
Senior Territory Manager
Facilities Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 11, 2018

"Easy to use and support is very responsive."

Pros: Ease of the application. I like that the daily goals are easy to implement and keeps you on track. Great app.

Cons: I find it slightly challenging to find custom goals. I have had to ask for assistance in scrolling to find a custom company daily goal.

Vendor Response

By Optimity on October 10, 2018
Hi there, Thank you for using our app and we really appreciate you taking the time to give feedback. Custom company challenges and goals are found by navigating from the home screen where you will see an icon in the top right corner. Tap this icon to access the social feed and announcements tabs. Tap "announcements" to see what your company has been sending out lately! We hope you continue to enjoy the Optimity experience. Sincerely, Optimity Team