# Page 2 | Optimity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Optimity the right Corporate Wellness solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158986/Optimity/reviews

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Optimity

4.1 (123)

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Last updated March 13th, 2026

# Page 2 - Reviews of Optimity

## Showing most helpful reviews

Showing 26-50 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Connie B.  
Member of GBU Financial Life  
Investment Management  
Used the software for: 1-2 years

### "Love my Optimity App!!! 💪🚶‍♀️👟"

August 23, 2023

5.0

Pros

App is user friendly. It rewards you and encourages you to learn new things and pushes you to exercise daily.

Cons

Requesting us to take pictures of food portions. I don’t always have that at my fingertips! I generally eat healthy so I don’t worry about taking pictures much.

Reason for choosing Optimity

Complimentary through GBU Financial Life - I hope they don’t ever drop it! It’s a nice perk!

Review Source

Response from Optimity

September 21, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

LH

Laurie H.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Worsr App only care about making money "

January 19, 2024

1.0

Terrible. Causes stress instead of relieving stress. They have even removed their health grade.

Pros

The app breaks down on a daily basis... as carrot, they offered amazing rewards... Optimity started out ok then changed their format of redeeming rewards. They went from 10000 rewards but people weren't happu. They changed systems now for a $5 card ypu have to take an auction and currently to win it is over 41000 points!! People have cplained they don't care. The points aren't even always rewarded after watching. But guaranteed they get their money... we don't. The ads fail daily. We bring this to their attention and they don't care. Should every app perform perfectly all thentime? No one expects that. However, it's been daily for months if not this past year when the number of people joining has risen? But they have an 'ad display failure ' that they finally admitted it was because they don't have enough ads.. are they letting everyone know? NO!!! This company is causing stress instead of helping!

Cons

App NOT working properly. And them NOT taking responsibility for their failures. In fact they were rewarded as a new app last year. But didn't ask they actual users.

Review Source

Response from Optimity

April 10, 2024

Hi there, thank you for your feedback! The ad issue has been fixed, we thank you for your patience with this as we resolved the issue with our ad provider. The advertisements are also used to help fund our Public rewards. As for the auctions, you are able to bid any amount you are comfortable with. We have a raffle component that rewards 15% of the daily rewards to users who did not have the minimum highest winning bid, ensuring everyone has a fair opportunity to get a gift card, regardless of how many Gems that have.

JF

Janet F.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Optimity review"

October 23, 2023

4.0

Pros

Effective learning tool. Relatively quick and simple to use

Cons

Keep it clear and simple. I don't feel the need to use it with friend invite. Rather use it just for myself

Review Source

Response from Optimity

November 9, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

LP

Lindsey P.  
Second Vice President  
Insurance  
Used the software for: 6-12 months

### "Optimity Review"

August 28, 2023

5.0

Overall, I enjoy using Optimity and would recommend the app to others as it is user friendly.

Pros

I love learning new things on Optimity by doing the quizzes!

Cons

The portion that could be improved is a wider variety of quiz topics and activities.

Review Source

Response from Optimity

September 21, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

JG

Jessica G.  
Manager Health Services  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great wellness app"

September 27, 2023

5.0

Pros

I love the motivation you get for staying active, particularly the rewards!

Cons

There can be glitches with the tracking where the step counter doesn't sync.

Review Source

Response from Optimity

October 19, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

JH

John H.  
Team member  
Automotive  
Used the software for: 2+ years

### "Good learning app"

September 28, 2023

4.0

Pros

Mental and physical health factors. Combined both.

Cons

Seems to work well in all facets. Rewards could be a little easier to obtain with a higher cap.

Review Source

Response from Optimity

December 5, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

EM

Edgar M.  
Activities Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent"

October 19, 2023

5.0

Pros

I have received only good things from this app

Cons

I don't have any problem with the app, if I have to say something it would be that sometimes it does not update fast.

Review Source

Response from Optimity

November 9, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

SG

Sujata G.  
Sales rep  
Financial Services  
Used the software for: 2+ years

### "The Best Health App"

September 27, 2023

5.0

Pros

The incentives are good. I like the gift cards

Cons

Sometimes it doesn’t reefresh. And there should not be a cap on the redemption

Review Source

Response from Optimity

October 19, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

PR

Phil R.  
Manufacturing Engineer  
Dairy  
Used the software for: 2+ years

### "Optimity is a great tool to drive motivation and health improvement."

September 25, 2023

4.0

I think it's a great app that helps drive a healthy lifestyle.

Pros

The challenges with people to have accountability to get in steps. More challenges on different features would be great or the ability to set other challenges.

Cons

The app sometimes is slow when syncing up data from watch/phone.

Review Source

Response from Optimity

September 26, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

NA

Narelle A.  
Sales Administrator  
  
Used the software for: 1-2 years

### "Although it is a great tool to keep you fit and help you exercise, the app is not the best"

January 15, 2018

3.0

Pros

There are many great things about optimity. I think it is great to have an app and check off things you do on a daily basis. I think it is also great to learn new activities that I can take away on a daily basis and use regularly in my life. I like that there are tips as well that I can take further and do my research on, that helps me eat better, sleep better and practice different forms on meditation. I have learnt how important it is to exercise and eat better after this app which again is very important.

Cons

Although there are many great things about this app, there are also a few negative things as well. This app can be quite hard to navigate. For example, when you want to get your points it takes a few weeks or months to actually get the tangible item. That is the least of it. The picture portion of the app is not the best either, I don't think there really is a point in it. Maybe we should substitute the picture portion with something else, I do like the survey aspect of it, but I think something else should be added to get more points and an education form. Like pop quizzes?

Review Source

Travis D.  
HR Manager  
Higher Education  
Used the software for: 1-2 years

### "Outstanding tool for keeping us fit"

December 10, 2018

5.0

If I talk about my overall experience I would say Optimity has helped me a lot in improving my lifestyle. I love its feature of giving me notifications as well as reminders for keeping me update. In this sense it is no less than a blessing for me.

Pros

If I write about pros, I would say it is a wonderful product with interesting features. I like its outstanding user interface. It is helpful in a way by making us follow the nutrition instructions for changing our diet. It is no doubt proved to be helpful for one's health. Furthermore, it helps me a lot in managing time in a better way. It is very user friendly and extremely easy to set up.

Cons

Although it is helpful but sometimes people get bore by repeating several exercises daily. Another complaint is that it is quite difficult to navigate. Except this it is a good opportunity for learning new activities and keeping us active.

Review Source

VR

Verified Reviewer  
Marketing VP  
Facilities Services  
Used the software for: 1-2 years

### "Easy to use - good amount of variety in activities"

January 11, 2018

4.0

Pros

it's simple to use, i like the notifications and reminders. I also like the variety of things offered via the app - would like to see more options for rewards, or tracking other things than steps

Cons

the water tally is annoying, seems like there could be an easier way to capture that. if you could take screenshots from your phone for alarms, music challenges it would be so much easier grocery list challenge never works

Review Source

David S.  
Team Manager, Account Services  
Financial Services  
Used the software for: 2+ years

### "really enjoy this app and has really helped me become more active"

January 11, 2018

4.0

lost weight, and became more fit

Pros

Easy to use, can link it to other apps I use that are related. I never go a day without using the app

Cons

a few times, there have been issues claiming a reward or syncing your steps with other apps such as Fitbit

Review Source

PL

Piper L.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Fun physical activity tracker "

August 23, 2023

5.0

I have enjoyed using the app and finishing the challenges and taking the quizzes.

Pros

I like that you get rewarded for being active and the challenges they offer to motivate you to be more active.

Cons

Some of the same things are often repeated.

Review Source

Response from Optimity

September 21, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

VR

Verified Reviewer  
Lawyer  
  
Used the software for: 1-2 years

### "Optimity is a great program. It provides wonderful incentives for employees. "

January 11, 2018

4.0

Pros

I enjoy the rewards. Optimity provides great incentives for employees to stay active. This is important, especially for people who sit all day in desk jobs. I'm glad that my employer offers fitness incentives, including Optimity, to its employees because I feel that active employees are more productive.

Cons

The activities are often repetitive. I would love to see more variety. Our employer offers fitness training to all employees but we don't get Optimity points for participating but I think we should. One small problem I have noticed for the past few months is that new rewards are rarely available to cash in. Perhaps the process for this could be facilitated so that rewards are more readily available.

Review Source

FJ

Fatima J.  
ASR  
Financial Services  
Used the software for: 2+ years

### "Optimity Review"

September 10, 2018

3.0

Pros

The ability to use this software on mobile devices as well as a web-based platform for PC usage.

Cons

Inability to manual add steps on the mobile application. To-date, this feature is only available on the web-based platform.

Review Source

Response from Optimity

October 10, 2018

Hi Fatima, Thank you for taking the time to post your review. We really appreciate the feedback! The manual add steps function has been added to the web app, where you can add your own steps as needed. To add steps on your mobile device, you will need to sync Optimity with an app or wearable device (e.g. Apple Watch). To do this, go to the home screen, select Sidebar Menu (top left), then select "Integrations". Here you will find a list of supported apps from which you can sync health data (steps, heart rate, and more). We hope you continue to enjoy the Optimity experience. Sincerely, Optimity Team

VR

Verified Reviewer  
Senior Territory Manager  
Facilities Services  
Used the software for: 1-2 years

### "Easy to use and support is very responsive."

January 11, 2018

4.0

Pros

Ease of the application. I like that the daily goals are easy to implement and keeps you on track. Great app.

Cons

I find it slightly challenging to find custom goals. I have had to ask for assistance in scrolling to find a custom company daily goal.

Review Source

Response from Optimity

October 10, 2018

Hi there, Thank you for using our app and we really appreciate you taking the time to give feedback. Custom company challenges and goals are found by navigating from the home screen where you will see an icon in the top right corner. Tap this icon to access the social feed and announcements tabs. Tap "announcements" to see what your company has been sending out lately! We hope you continue to enjoy the Optimity experience. Sincerely, Optimity Team

GA

Georgette A.  
Line Attendant  
Food Production  
Used the software for: Less than 6 months

### "Georgettes review "

September 16, 2023

4.0

Pros

Steps counter and quizzes also being able to join company challenges

Cons

Nothing really at all seem to enjoy it for the most part

Review Source

Response from Optimity

September 21, 2023

Hey there! Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. Please do not hesitate to reach out at support@myoptimity.com if you have any feedback or suggestions. We would love to hear from you. Thank you for your continuous support with the Optimity program!

WA

Waleed A.  
Doctor  
Mental Health Care  
Used the software for: 6-12 months

### "great tool for reinforcement based self improvement "

November 5, 2018

4.0

helps me improve my lifestyle

Pros

Optimity is great. it helps improve yourself on the basis of the scientific principles of “rewarding behaviour “. and it has broad range of activities to help us in various aspects of our lives, from sleep, to mood, physical health including weight. the user interface is absolutely beautiful and the app just works without crashes etc. available on the web and mobile devices, whiich comes very handy when you’re on the fly. and last but not the least, is compatible with my microsoft band (and a long list of other health monitoring tools of the sort)

Cons

easy to cheat, means easy to just not carry activity and still get the reward requires pictures at times which is just an extra headache rewards are region locked to canada, some to usa.

Review Source

VR

Verified Reviewer  
Shareholding Editor-in-Chief  
  
Used the software for: 6-12 months

### "I enjoyed optimity but I did have difficulty as the rewards kept disappearing."

January 11, 2018

3.0

It motivated me to exercise more with rewards.

Pros

I love that you got rewards for fitness. It really motivated me. I ended up doing a lot more exercise to get the Amazon and starbucks vouchers. They were rewards that I really wanted. Not just fitness stuff.

Cons

After a few days all the rewards disappeared. I am not sure whether that was a technical problem or something else.

Review Source

VR

Verified Reviewer  
Parent  
Individual & Family Services  
Used the software for: 6-12 months

### "Highly recommend Optimity"

November 4, 2018

5.0

It helps you keep track of daily routines such as water intake & exercise. It gives you advice on exercises, finances, stress relief, etc. Gives you point incentives when you reach goals.

Pros

I use the free Optimity app on my Smartphone & I love it. It gives very amazing advice & helps me keep track of my healthy daily lifestyle.

Cons

I wish the rewards you could get were more achievable.

Review Source

LC

Lina C.  
office Admin  
  
Used the software for: 1-2 years

### "I was using it daily but because there are no rewards or challenges I sort of slack on it now"

January 17, 2018

2.0

Pros

I like the guidance they provide and feedback to help support healthier choices. They provide a lot of information I wasn't aware of before.

Cons

not being able to claim my rewards, give me a sense of neglect towards the program. I don't like how some activities you are not able to complete, must be error in the IT department

Review Source

Response from Optimity

October 10, 2018

Hi Lina, Thank you for taking the time to post your review. We really appreciate the feedback! The rewards platform disappears when a company no longer holds a sponsorship agreement with Optimity. In this case, you can join Optimity Community, which is not affiliated with any company and rewards are always offered. You will also be able to easily access all activities from the home screen. To do this, navigate to Settings>Group>Switch Groups to Optimity Community. You will be able to access rewards here as before! Sincerely, Optimity Team

Chris P.  
Building Inspector  
Government Administration  
Used the software for: 6-12 months

### "Got bored with participating ."

January 16, 2018

3.0

In the beginning it was helpful to keep me motivated. Thew exercises did help.

Pros

Accountability for each of the activities. Each activity seemed to help me improve throughout the process.

Cons

Need more variety. It seemed like it became monotonous toward the end of the program. The app did not work as often as it seemed like it should have.

Review Source

L(D

Lydia (Ruifen) D.  
Business Representative  
Financial Services  
Used the software for: 6-12 months

### "When it comes to redeem the points, 3 of my redeems have not been processed since Sept 2017"

January 11, 2018

4.0

knowledge of nutrition, and get fit and exercise more.

Pros

Follow it to get exercised. It's good for one's health, and get points. I also follow the nutrition instructions, and change my diet. Because of Optimity, I have started to buy Avacado and Salmon. I feel healthy after daily exercise following Optimity.

Cons

It's very hard to get gift cards. My 3 redeems have not been processed since from September last year. It's difficult to communicate with Optimity. I sent email, chat, left voice mail, and my company's Executive Secretary sent emails to Optimity for me, I still have not got my gift cards while all my points are gone. Now I am scared to redeem my points. They will be gone, and I get nothing reward.

Review Source

Beverly T.  
Founder  
  
Used the software for: 6-12 months

### "It was a really great way to motivate myself because it had a goal and people to compete with"

January 11, 2018

5.0

I won some pretty cool gift cards and now I can get health coaching, which is super important to me. I'm a very busy person and I really like having someone else figure all that out for me instead of putting hours of research time into it.

Pros

It's got the sense of friendly competition I've always needed in a fitness app and the rewards program when I first started was really awesome!

Cons

The rewards haven't been great in the product hunt community team. I dont personally have a team large enough to really use this within my own company but I enjoy the fun of it.

Review Source

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