Practice EHR

Practice EHR


4.5 / 5
24 reviews

Who Uses This Software?

Medical practices looking for an easy-to-use and speciality-specific EHR with integrated billing.


Average Ratings

24 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
  • Pricing Details
    $149/month per provider (billed annually).
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Practice EHR
  • www.practiceehr.com
  • Founded 2014
  • United States

About Practice EHR

Practice EHR is a cloud-based electronic health record and medical practice management software designed to accommodate the needs of small to mid-size practices. Core features of Practice EHR include electronic medical records, medical billing software, patient scheduling, and more.


Practice EHR Features

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

Practice EHR Reviews Recently Reviewed!


GOODS AND BADS

Jun 07, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is cost-effective as I am in a solo practice, and work very part-time. I can order more than one medication at a time. It's great to now be able to order controlled substances for my patients when necessary!!!

Cons: Inability to speak with a "real person" in a timely fashion. I've had to wait 20-45 min on hold prior to speaking to someone. I've also been disconnected by the "system", and had to call back. It doesn't have a way to alert me to do my tardive dyskinesia screens, and there is no template.

Vendor Response

by Practice EHR on June 12, 2018

Hi ¿Rhonda,

¿Thank you for your feedback! We apologize for the longer than normal wait time you experienced when reaching out to our support team. We always handle customer concerns as soon as possible, but if we are experiencing higher than normal call volumes there may be a longer wait time. Please note our ticketing system is also a quick way to submit a request. Also, we can set up any templates you'd like added to the system. Please let us know and we'd be happy to do that for you.¿ Thanks!

Empowering ICS Review

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Practice EHR staff have been very helpful in customizing templates and reports to meet our business needs. As a result of the reports created we have increased our organizational effectiveness/efficiency and have been able to respond to the changing needs of our consumer base.

Pros: That it is easy to use and completely customizable. Practice EHR worked with us to customize templates to meet our specialized consumer needs and did so for no additional fees.

Cons: Slow website response time, occasional freezing on the Practice EHR application. Staff have reported needed to log off and log back in- and sometimes still have issues with the app freezing- the app is newer so appears it needs more testing.

Amazingly surprised.

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a very highly recommended software for all providers that are launching their own offices. You do not need to expend too much for a very competitive software. If you need an affordable, easy-to-use and yet powerful EHR, Practice EHR is the way to go.

Pros: This electronic health record is quite powerful. As an user for almost 1 year, everyday I get surprised how easy is to navigate it. You have all the information you need at your fingertips, you don't need to be "clicking" different menus to get what you need. You can even do you billing without a headache! And the customer support is simple WOWWWW! Just call them, and immediately there is one expert teaching you how to quick and easily resolve your problem. Furthermore, the price is unbeatable.

Cons: No cons. Everything is very good.

SERVICE OF PROGRAM

May 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: THE MORE YOU ,USE IT , THE MORE COMFORTABLE YOU BECOME WITH THE PROGRAM ...

Pros: STAFF SUPPORT WAS QUIET GOOD .... AFTER ONE LEARNS THE SOFT WARE ... THEY ARE VERY HELPFULL IN CUSTOMIZING YOUR SOFT WARE... WHICH MAKES YOUR PROGRAM MOST AFFECTIVE..

Cons: MAYBE A LITTLE MORE ,EDUCATIONAL PROGRAMS INSTALLED..

Excellent

Sep 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything is great about this program. First of all it is cloud based, super user friendly, easy to use, and easy to navigate.

Cons: There is not much negative to say about it. Make sure you use a secure password as it is web based and you do not want others accessing your information.

soft ware is easy to use

May 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: process speed is great, make's the office run smoother. easy to understand for a new office staff that join's us.

Cons: no issue's with the system or soft ware. Usually customer support is a problem with most of the soft ware, but practiceehr support is excellent, respond timely.

Dr Russell Harms, DPM

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love practice EHR. I see a lot of patients and need to document effectively and efficiently. Practice EHR is amazingly efficient and easy to use and makes my podiatric documentation very manageable. I would recommend it to any colleague or for any practice/specialty. They customize it for you and your practice. Plus the value compared to other EHR services I have seen is off the charts. Love, love, love Practice EHR!!!!

Pros: Ease of use Value Tailored to specialty Very helpful

Cons: None I was very pleased with this EHR. Connectivity can be tricky at times but that's just due to internet connections.

Has fulfilled my needs and one of the most affordable on the market.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great EHR. Happy with purchase and use. Not looking to switch.

Pros: Easy to develop your own templates and defaults. Can check boxes and create sentence shortcuts that translate to text faster. Very reasonably priced against competitors. Easy to customize. Integrated with my billing company for easy claim submission. Good tech support.

Cons: System can be slow to load at times but has improved significantly since I started using it 6 months ago.

The best EHR system I have used.

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This system has been a life saver to our practice. Billing and coding is so much easier with the Practice EHR. It has saved hours of paperwork

Cons: It takes a little while to get used to the program

Overall: Less time spent on looking up codes . Billing and invoicing is so simple.

Very flexible and easy to use system. Highly recommended!

May 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very fast and easy to use. Able to access the system from any browser. PracticeEHR support staff is very helpful.

IT'S REASONABLE FOR THE PRICE YOU PAY

Jun 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: At first it was very hard experience but once the training started, it became very easy to work with.

Pros: The software is user friendly. Once you know the software and how to manuever it is very user friendly. the support team is excellent and the response time is fast.

Cons: The software needs to be programmed to the type of practice you are using it for. There are upgrades that needs to happen in order for this to do so and the turn around time is long. While using the software in remote places, it looses it signal and freezes. Customer Support is great however it is sometimes hard to understand them due to language barrier.

User friendly software

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and user friendly. No learning curve for all staff of the practice. From IT prospective no installation required.

Cons: Patient Kiosk was missing. Now we are getting news it has been released, after adding this feature it will be a perfect software.

User friendly.

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Purchase the product too helpful.

Pros: Easy to explore and operate the software, intergrate easily with various devices. One can order more tha one medication at a time.

Cons: All features are great working though further implementation on customer support team response is still calling.

practice ehr

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: scheduler easy

Pros: ease of integration and inyuitive design

Cons: would like to print schedule as it looks on the screen as well as the list of booked patients so we could see blank times

Good software, but not worth the hassle

Jan 09, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Easy enough to use. Straight-forward for claims. Easy to read screens and tabs. Customer service is fair.

Cons: If a change needs to be made, such as fees, insurances, etc., you have to call customer service to have it done. You can't add anything "on the fly". Any glitches in the system are corrected on their end and you have no control over what needs to be changed.

Vendor Response

by Practice EHR on February 21, 2018

Hi Sandra,

Thank you for your feedback! We are glad to hear you are enjoying the simplicity of our practice management software.

In regards to customization, this is available and can be completed from the Practice EHR set up tab. We'll have our support team follow up with you to provide additional training and walk you through this setup, as this was completed with the practice's previous biller. We're also actively updating training videos so that system information like this is easily accessible and available 24/7 on our help center.

For future assistance, our support team is available 24/7 Monday-Friday or Saturday-Sunday during normal business hours via phone (469-305-7171 x2) or the Practice EHR ticketing system.

Simple

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software is simple, straight forward and easy to navigate and use!

Prescribing made easy!

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The electronic prescriptions have made our patient's pain management so much easier! We look forward to using this for many years to come!

Pros: How easy it is to use! We can't imagine going back to written prescriptions. E-Prescribe has made our day-to-day patient pain management so much easier. The affordable costs are the cherry on top!

Cons: The initial set up was a bit of a hassle, but definitely worth it!

Fantastic support! Easy to implement. Big practice functionality and at a small company price.

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fantastic support! Easy to implement. Big practice functionality and at a small company price.

The pages are very user-friendly and intuitive. Cloud-based, so installation or infrastructure issues.

Cons: Many of their user training tutorial videos are not up yet. They say more of these are coming shortly. When these are available, ramp-up time will be even quicker.

Overall: EHR system

Practice EHR review

May 17, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall positive Customer service is pretty responsive and gets back quickly

Pros: The rep has been the most helpful person She is very knowledgeable about the system and arranged things quickly

Cons: I am not the best person with the computer systems The system is not the easiest to use It requires a lot of customization as you move along

Practice EHR

Mar 21, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great customer follow up service. Very patient with a senior learning this program

Pros: Great customer support. Really good ideas and follow up on product

Cons: Little difficult to learn . Harder for me to read the eval than on my last software program.

Cumbersome

May 22, 2019
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Comments: An eye doctor did not create the record system.

Pros: Willing to make changes . The coding system is nice.

Cons: Way to much clicking! Need to be able to see prior information without having to close a record and open a prior record.

Free?

May 15, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This is a good program on the face, it is very functional and user-friendly, it has a lot of options, and is able to integrate easily

Cons: The company says that it is free, however, they tell you later that although they do not charge you to use the program they charge you for everything else a la carte which can be any amount.

Vendor Response

by Practice EHR on June 04, 2018

Hi Sabrina,

We have not been able to find you as a user in our system. Are you referring to Practice Fusion? They were a free software, but Practice EHR is in no way affiliated.

If you'd like to consider Practice EHR, we'd be happy to help! Please contact us at 469-305-7171. Practice EHR is easy-to-use and affordable (starting at $149/month/provider) and could certainly be a good fit for MindSpa. Let us know!

Thanks!

Kaitlyn

Practice EHR review

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've had a great experience with Practice EHR so far. The executive was a consummate professional and both reps have been great on the support and technical side. I have not heard one no from anyone and I've asked a lot out of this software.

Pros: It's customizable and it lays out well. It's user friendly.

Cons: Some sections aren't perinent to my specialty.

This has been the worst experience of my 30 year professional career and the worse EHR I have used.

Aug 05, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: Customer reps are extremely nice.

Cons: There is not a single aspect of the system that works as promised. The software is promising but not ready for the market. Do not purchase.