# Page 2 | Practice EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Practice EHR the right Electronic Medical Records solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159036/Practice-EHR/reviews

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Practice EHR

4.3 (80)

[View alternatives](https://www.capterra.com/p/159036/Practice-EHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Practice EHR

## Showing most helpful reviews

Showing 26-50 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GC

Grace C.  
Business Manager  
Medical Practice  
Used the software for: 2+ years

### "Business Manager"

June 13, 2025

5.0

Practice EHR help us in the documention of our medical records/charts effectively and efficiently. The software is tailored according to the needs of the practice..My account Manager address my issues right away.

Pros

First and foremost, why we chose Practice EHR is that there is somebody who answers you whenyou call them and it is not automated. The support are very helpful friendly and nice. They really help me when I was learning billing. they were very patient and ready to help at all time.

Cons

When I commit a mistake like enteed the wrong date of service and it s already billed, if I make corrected ckaim i have to create a ticket for them to change it. I would like if they can flag the last wellness/screening visit.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing Practice EHR

customer servicenot automated / easy to work with tailored with our practice

Review Source

KJ

Kyler J.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "User friendly and good to work with"

June 24, 2025

5.0

It has been great. The support team we work with is responsive and helpful. They are constantly checking in to see how things are going. Texts and email reminders work great. The cost is wonderful.

Pros

The ease and user-friendliness of the system. It works well for what we need. The scheduling is easy. Patient charts are easy. Faxing items has gotten easier with updates.

Cons

Some problems with saving consent forms and the kiosk struggles sometimes. The scheduling shouldn't show the overlapping like it does. It is a little confusing if you havent seen it and I do wish they would change that.

Alternatives considered

[ModMed](https://www.capterra.com/p/124590/EMA/)

Reason for choosing Practice EHR

the price was the only reason we did not go with mod med

Review Source

JP

John P.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "Very helpful staff! "

June 16, 2025

5.0

They are kind and helpful as well as knowledgeable. The system is always updating so we have the most current features which helps a lot.

Pros

They are always available and willing to help. Very knowledgeable staff. They are updating the system all the time which is helpful.

Cons

We do not dislike anything about practice EHR. They have been good to us for 6+ years. We would recommend to any practice.

Review Source

CL

Chris L.  
M.A  
Medical Practice  
Used the software for: 2+ years

### "Does what you need it to do"

June 19, 2025

3.0

Overall this program is ok. It doesn't do anything exceptionally well but does cover many things decently well.

Pros

Somewhat easy to use program with a simple interface. Appointment scheduling is easy to learn and very customizable.

Cons

Many glitches with the electronic prescribing feature. Not the best when you have patients with many medications. You have to individually send 1 at a time which can get tedious if there are more than 10.

Review Source

MP

Matt P.  
PMHNP  
Mental Health Care  
Used the software for: Less than 6 months

### "Don’t look anywhere else for the most comprehensive EHR"

September 30, 2025

5.0

Excellent. There is some up front investment of time to learn, however this can be easily accomplished with the recorded training sessions to review

Pros

The employees go above and beyond to make this a smooth transition into the EHR. The EHR is comprehensive, intuitive and makes it a breeze to manage all scheduling, billing and patient management tasks.

Cons

There wasn’t anything I didn’t like. Due to unforeseen circumstances I was not able to continue with my practice. I am hoping my current employer will be open to changing EHR’s.

Alternatives considered

[My Best Practice](https://www.capterra.com/p/242271/My-Best-Practice/)

Reason for choosing Practice EHR

All in one comprehensive EHR that has a phenomenal patient portal integration

Switched from

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)

All in 1 EHR made it easy to communicate with patients q

Review Source

FZ

Faalik Z.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "The best EHR "

January 29, 2025

5.0

Amazing! Very nice and friendly team with a great EHR that has helped us so much!

Pros

The software is user-friendly, clean, and just overall great to use! Quick support team!

Cons

Nothing- anything that we needed adjusted was fixed quickly!

Review Source

Response from Practice EHR

April 21, 2025

Thank you so much for the kind words! We’re thrilled to hear that you’re enjoying the Practice EHR and our support team. We’re always here to help!

AS

Amruta S.  
Practice Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great experience "

September 15, 2023

5.0

Great experience. We have been using Practice EHR with practice management software for past 8 months and we are very satisfied.

Pros

Training was useful. User friendly and support team is very helpfulTickets are solved in timely manner. Down time is minimal.

Cons

Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc

Alternatives considered

[Experity](https://www.capterra.com/p/14402/Experity/)[Tebra](https://www.capterra.com/p/129169/Tebra/)

Reason for choosing Practice EHR

Good communication and follow up from sales team. Support team helping with training and set up. Inexpensive.No yearly agreement

Review Source

Response from Practice EHR

September 18, 2023

Hi Amruta, Thank you for the five star review! Customer reviews help us continually grow and improve. Thank you for choosing Practice EHR, and we look forward to supporting your new business in the future!" Regards

MY

Melissa Y.  
Practice Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Daily Use"

June 16, 2023

4.0

Customer service and support have been most helpful in all areas when needed. While the system is not perfect, it has many features that work well. I can see how for a direct medical practice this system would work very well. For a chiropractic clinic such as our own, it is functional. Hopefully as PEHR grows they will build more into the system to make it more chiropractic friendly.

Pros

Scheduling patients is easy and quick inside PEHR

Cons

Billing is a multiple step process for our practice as we function just a bit differently from other practices. Molding PEHR to function for our specific practice has been the most time consuming. The team at PEHR has been responsive and helpful during this process.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing Practice EHR

Chirotouch was not set up for multiple locations.

Switched from

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

Price and functionality.

Review Source

Response from Practice EHR

June 20, 2023

Dear Melissa, Thank you for your feedback on Practice EHR. We're delighted to hear that scheduling patients has been easy and quick for you. We understand that billing can be a multi-step process for practices that operate differently, and we appreciate your patience. Our team is committed to providing responsive and helpful support throughout the customization process. We recognize that the ability to support multiple locations was a crucial factor in choosing Practice EHR over Chirotouch. Our goal is to offer a flexible and functional solution at an affordable price, and we're pleased to have met your requirements in terms of price and functionality. Your feedback is invaluable as we continue to improve and serve our clients better. If you have any further suggestions or specific features you'd like to see in our system, please don't hesitate to reach out. We're here to support the success of your practice. Sincerely, Practice EHR Team

DL

David L.  
Podiatrist  
Medical Practice  
Used the software for: 2+ years

### "Practice EHR for podiatrists"

September 25, 2023

5.0

Does everything I need with alot of reports so i dont miss payments.

Pros

I go to many facilities and this sorts them out well

Cons

Takes time to set up letter head, change office address and get billing statement correct. When completed it looks grest.

Reason for choosing Practice EHR

Affordable and did everything i needed it to.

Review Source

Response from Practice EHR

October 4, 2023

Hi David, Thanks for your feedback on Practice EHR for podiatrists. You find it efficient for managing multiple facilities and valuable for payment tracking. Although initial setup takes time, it's rewarding. Your choice was driven by affordability and meeting specific needs. Your positive experience is appreciated. Regards Practice EHR Team

SB

Sondra B.  
Podiatrist  
Hospital & Health Care  
Used the software for: 2+ years

### "Happy Client"

September 14, 2023

5.0

Pros

Great support with setup/going liveCustomer service responsive

Cons

If you don’t use the billing encounters dont move

Reason for choosing Practice EHR

Cloud based systemWorked with global for credit card paymentd

Review Source

Response from Practice EHR

September 15, 2023

Dear Sondra, Thank you for your positive review! We're delighted to hear that you're a happy client and that our support during setup and responsive customer service has benefited you. If you have any more feedback or if there's anything else we can do to improve your experience, please don't hesitate to let us know. Thanks Practice EHR Team.

JR

Jacob R.  
Compliance Officer  
Medical Practice  
Used the software for: 1-2 years

### "PracticeEHR has been great!"

September 18, 2023

5.0

The has made our office flow much easier and saves a lot of time.

Pros

Easy to navigate and inexpensive. Great support.

Cons

There has not been any yet. It has been doing great.

Reason for choosing Practice EHR

Cost, features, support

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Needed better EMR

Review Source

Response from Practice EHR

September 20, 2023

Dear Jacob, We're thrilled to hear that PracticeEHR has been a great experience for your office! It's wonderful to know that our system's ease of navigation, affordability, and support have been beneficial. Thank you for choosing PracticeEHR to improve your office's efficiency and save time. Thanks Practice EHR Team

SC

Sherry C.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Practice EHR review"

September 19, 2023

5.0

Has so far been a great experience. Any issues are addressed in a very timely matter.

Pros

Great EHR to use. Very easy to navigate. Support is absolutely the best!

Cons

Would like to be able to send mass emails to patient base as we were in our previous EHR.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Was not happy with Chirotouch

Review Source

Response from Practice EHR

September 26, 2023

Dear Sherry, Thank you for your review of Practice EHR! We're thrilled to hear that you find it easy to navigate and appreciate our excellent support. We understand your desire for mass email functionality and'll certainly consider this for future updates. If you ever have any more feedback or questions, please don't hesitate to reach out. Regards Practice EHR Team

CD

Cynthia D.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "Overall Usage of Practice EHR"

September 22, 2023

2.0

Ok. Not the worst and definitely not the best for price paying.

Pros

Ease to submit electronic claimsCalendar use is pretty straight forward and clear

Cons

Not easy to figure out how to implement a task (not very direct).Tech support does not fully understand problem at hand and have to go back and forth with issue before being resolved.Ad Banners on topCostSlowness and system being down

Review Source

Response from Practice EHR

October 4, 2023

Hi Cynthia, Thank you for sharing your thoughts on Practice EHR. It's helpful to know the pros and cons from your perspective. Hopefully, they can work on improving the areas you've mentioned, particularly the task implementation and tech support. Your feedback is valuable! Regards Practice EHR Team

CT

Cherry T.  
Virtual Medical Assistant  
Medical Practice  
Used the software for: 6-12 months

### "My review"

September 8, 2023

5.0

Well, overall it is nice to use since it is easy to use and easy to learn. But if you can improve or add some of the features.

Pros

Easy to use. Excellent customer service assistance. Really commendable.

Cons

Messaging in which you wouldn't notify if someone responds to your message. You need to open each to see if there's any response.

Review Source

Response from Practice EHR

September 13, 2023

Hi Cherry, We appreciate your positive comments about our easy-to-use platform and we understand your concern about the messaging notification issue and will definitely consider adding that feature in future updates to enhance your experience further. Your input helps us improve, and we're committed to making your interactions even better. Thanks ! Practice EHR Team.

DS

Danielle S.  
owner  
Medical Practice  
Used the software for: 1-2 years

### "EHR review"

September 14, 2023

5.0

Pros

Ease of use, easy to train employees to use

Cons

Downtime when fixing the EMR, was down for 4 + days

Review Source

Response from Practice EHR

September 20, 2023

Hi Danielle, Thank you for sharing your feedback with us. We're pleased to hear that you find Practice EHR easy to use and that it's been effective in training your employees. However, we sincerely apologize for the extended downtime you experienced during the EMR fixes. We understand the importance of uninterrupted service, and we are actively working to improve our system's reliability and minimize downtime in the future. Thanks Practice EHR Team

SH

Steven H.  
Podiatrist  
Medical Practice  
Used the software for: 2+ years

### "EHR and Billing"

September 13, 2023

5.0

Very good

Pros

EHR accessibility and input as well as Prescription management

Cons

viewing not as clear with use of android phone

Review Source

Response from Practice EHR

September 14, 2023

Hi Steven, Thank you for your feedback! We're glad to hear that you find our EHR accessible and efficient for input and prescription management. We'll take note of your comment about Android phone viewing to see if improvements can be made. Your input helps us improve our services. If you have any further suggestions or concerns, please feel free to share them with us. Thanks Practice EHR Team

KB

Kim B.  
MA, Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Practice EHR survery"

March 13, 2024

4.0

Pros

It is very user friendly and it is relatively easy to navigate where you need to go.

Cons

The way the medication screen is set up. It does not save but one pharmacy at a time but gives a drop box like it should save all that have been entered on the patient.

Review Source

Response from Practice EHR

April 18, 2024

Hi Kim, Thank you for your feedback! We're glad you find our platform user-friendly. Regarding the medication screen, we'll work on improving the pharmacy saving functionality. Your input helps us enhance our service. Thanks Practice EHR Team

LR

Lisa R.  
Office manager  
Medical Practice  
Used the software for: 1-2 years

### "Great software to use"

September 14, 2023

5.0

Experience is good

Pros

Easy to use , self explanatory user friendly

Cons

Sometimes there isn’t enough wording to select for in the drop down

Reason for choosing Practice EHR

Easy to use

Review Source

Response from Practice EHR

September 15, 2023

Dear Lisa, Thank you for your review! We're glad to hear that you find our software easy to use and user-friendly. We appreciate your feedback about the drop-down options and will take it into consideration for future improvements. If you have any more feedback or suggestions, please feel free to share. We're here to make your experience even better! Regards Practice EHR TEAM.

lR

lolita R.  
CLINICAL DIRECTOR  
Medical Practice  
Used the software for: 2+ years

### "Happy Client"

September 20, 2023

5.0

Excellent

Pros

It is a very easy product to maneuver and use,

Cons

A self-scheduling option would be useful.

Alternatives considered

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Reason for choosing Practice EHR

Easy to use

Review Source

Response from Practice EHR

September 26, 2023

Hi Lolita, Thank you for your positive feedback as a happy client! We're glad to hear that Practice EHR is easy to use. Your suggestion for a self-scheduling option is duly noted. We're here to provide you with excellent service, and if you ever have more suggestions or questions, please don't hesitate to reach out. Thanks Practice EHR Team

JC

James C.  
Director of Clinical Services  
Medical Practice  
Used the software for: 6-12 months

### "IT Supprt"

September 21, 2023

4.0

Pros

\[sensitive content hidden\] has been instrumental in helping setup and adjust template management for our clinic within Practice EHR. He is professional, courteous and friendly. He is an excellent communicator. Unfortunately, \[sensitive content hidden\] is the only person that has been this helpful and my clinic has had a lot of difficulty with communication outside of IT support for setup.

Cons

Some experiences over the phone with phone courtesy have been less than desirable. Answering the phone with Yes and no name or department. Periods of silence, and being told when EHR was down to "deal with it."

Review Source

Response from Practice EHR

September 26, 2023

Dear James, Thank you for sharing your feedback. We appreciate your positive comments and we will address the concerns you raised regarding phone courtesy and responsiveness with our IT support team to ensure a more consistent and helpful experience for you in the future. Regards Practice EHR Team

JB

Jimmy B.  
Nurse Practitioner  
Hospital & Health Care  
Used the software for: 2+ years

### "Nurse practitioner "

September 11, 2023

5.0

Satisfying

Pros

Easy to use in remote and multiple site locations

Cons

Occasionally slow functions with closing notes

Review Source

Response from Practice EHR

September 13, 2023

Hi Jimmy, We're glad to hear that you find it easy to use in remote and multiple site locations. However, we apologize if you experienced occasional slowness when closing notes. We're continuously working on improving our system's performance to ensure a smoother experience for all users. If you have any further comments or suggestions, please don't hesitate to share them with us. We're here to support you in providing the best care possible. Thanks Practice EHR Team.

AS

Ali S.  
DPM  
Medical Practice  
Used the software for: 6-12 months

### "PEHR review"

October 17, 2023

4.0

Pros

Ease of use and affordability.

Cons

Download speeds could be more consistent. More control over template creation rather than going through support to implement.

Review Source

Response from Practice EHR

October 23, 2023

Hi Ali, We're thrilled to hear that you find our system easy to use and affordable. We understand the importance of consistent download speeds, and we're actively addressing this issue. Your feedback about template creation is valuable, and we're working on providing users with more control in that aspect. Thank you for your input; it helps us enhance the PEHR experience Thanks Practice EHR Team

SP

Stephanie P.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "my option"

November 28, 2023

4.0

Pros

It is easy to document in this system. Also easy to put copays in.

Cons

The update where you can not see all the names on the schedule at the same time. You have to hold you mouse over the time to see who is on schedule.

Switched from

[ClinicDr](https://www.capterra.com/p/128412/Clinic-Doctor-EHr/)

The owner switched for billing purposes.

Review Source

Response from Practice EHR

December 18, 2023

Thank you for your positive feedback. Regards Practice EHR Team.

JW

Joseph W.  
Podiatrist  
Medical Practice  
Used the software for: 6-12 months

### "Great value for an EHR"

December 31, 2019

4.0

Practice EHR has been very helpful in my transition. Their support has been excellent.

Pros

cloud based simple interface good support intuitive

Cons

I would like to have more control over adding some of my templates.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing Practice EHR

cost, overall ease of use.

Switched from

[Intelligent Medical Software](https://www.capterra.com/p/242487/Intelligent-Medical-Software/)

the cost was ridiculously high and charged for every change or addition to a software that was antiquated

Review Source

Response from Practice EHR

February 6, 2020

Hi Joseph, thank you for taking the time to leave us a review! We're happy to hear the overall functionality and workflow of Practice EHR has been working well for your practice. We appreciate your feedback regarding being able to build templates more independently. We have a dedicated team to help with this to take this responsibility off of the provider. By assisting with this, we're also able to provide workflow recommendations and work with you to ensure templates are built out in the best way possible. Reach out to our support team whenever you want a template built out or added - we're happy to help. Thanks again!

RG

Rhonjean G.  
Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Practice EHR Review "

September 18, 2023

5.0

Pros

User friendly . Able to print medication list

Cons

Med reordering I have to ent we r a new script to renew a med

Reason for choosing Practice EHR

User friendly

Review Source

Response from Practice EHR

September 20, 2023

Dear Rhonjean Thank you for your Practice EHR review. We're glad to hear that you find our system user-friendly and that you can print medication lists. Regarding medication reordering, we understand your concern, and we'll work on improving this process for your convenience. We appreciate your choice to use Practice EHR! Thanks Practice EHR Team

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