Who Uses This Software?

Our main focus is to help all small businesses with any company size ranging from 1-500+ employees. We love offering companies of all sizes a modern way to track employee hours.


Average Ratings

193 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.50/month/user
    See pricing details
  • Pricing Details
    Free for 1-2 employees, 2.50 per employee after that.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • OnTheClock
  • www.ontheclock.com
  • Founded 2004
  • United States

About OnTheClock.com

Over 7,000 companies enjoy our robust time clock features: *Mobile app available *PTO tracking *Employee shift scheduling *Easy time card editing *Overtime calculation *Geo-Fencing & GPS *IP and device restrictions to prevent buddy punching *Biometric/Fingerprint option *Payroll integration *Paid breaks *Reminders *Automatic break deduction options *Tips, bonuses and commissions *Job and Project costing *Supports Android and iOS *$2.50/employee per month *Much more


OnTheClock.com Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking

OnTheClock.com Reviews Recently Reviewed!


This is one Awesome Program for Staff

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using on the clock for about 5 years now and have recently added to to other businesses. It's a great product and easy to use and they keep coming out with new features.

Cons: Nothing really negative to mention con wise about this software. It's easy to use and cost effective, I highly recommend

Overall: Easy to use and very affordable.

Vendor Response

by OnTheClock on May 23, 2018

We appreciate the review!

We have had very few problems with the system. Staff can easily manage their own timecards.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Staff can easily maneuver the system which reduces the time I have to spend logging them in. Whenever we have had problems, the system staff have been very helpful and thorough in their approach to solving our issues.

Cons: I don't like changing the format of the screens. I would prefer not having to drag the correction screen into view where I can see it to make changes.

Vendor Response

by OnTheClock on May 23, 2018

Thank you for the review!

Meh.

May 15, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were able to clock in and out ok. Got the job done at the end of the day. Not much else to be excited about.

Cons: Very hard to use and the system for looking up past hours worked was horribly not user friendly.

Vendor Response

by OnTheClock on May 22, 2018

Thanks for the review. Our customer support team would have been more than happy to assist you with any issues you may have experienced when using our time clock system. If you have any questions please do not hesitate to reach out. Have a great day- -OTC Team

its been great. works perfectly for what I need

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it has updated over time... I can now enter more than one day of hours for an employee at a time

Cons: I can't think of any cons at the moment... a time calculator would be helpful though. as of now my employee just jots down what time she arrived and what time she left so i have to use an hours calculator website to figure the hrs & min and then enter them in at the end of the month.

Overall: ease of use, its free for me since I only have 1 employee. it does what i need without a hassle

Vendor Response

by OnTheClock on May 22, 2018

Hi Mark, Thanks for the review. Our employee time clock system automatically records your employee's hours from the time they punched in and out and are calculated on the employee's time card. Are you having them use our system to punch in and out? They can do so from a variety of ways depending on how you want them to from features such as Group Punch, IP Restrictions, Mobile app, web browsers, etc. Our system is designed to help so that you do not have to manually put employee hours in. Feel free to give us a call at 888-753-5999 and we will be more than happy to help you with these settings. Our goal is to make your employee time tracking as simple and easy as possible :) We also offer a free time duration calculator and here is the link for that: https://www.ontheclock.com/time-duration-calculator-hours-minutes.aspx Have a great day! -OTC Team

We use on the clock for our small office of about 20.

May 15, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is easy to use and when you get logged in has very little options which is helpful. I like being able to use the app as well.

Cons: COnfusing logins for manager and employee when you have a login for both. Especially when on the mobile app.

Vendor Response

by OnTheClock on May 22, 2018

Thank you for the review, Lora. Regarding the confusion for logging in for Managers and Employee: we purposely have them separated due to different entities within the system. An Employee does not have authority on the account like a Manager does, so this is why an Employee who is also a Manager on the account has two separate logins. I hope this helps you to understand it a little more :) Thanks again! -OTC Team

We were looking for an inexpensive time clock service with no ads and this fits the bill perfectly.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is simple to use and as a small organization we are pleased that it has all of the features we need and none that we don't.

Vendor Response

by OnTheClock on May 10, 2018

Thank you so much for the review, Lisa!

Capterra-loader

Have used for over three years now never an issue

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, teach, implement. Makes doing payroll easy as it totals everyone's hours and lunch breaks

Vendor Response

by OnTheClock on May 10, 2018

Hello Mary Anne, We appreciate your review and feedback. Have a great day :) -OTC Team

Capterra-loader

Ontheclock.com great time management app

May 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free for 2 or 3 users, it works really well, they have an app for your phone the techs are able to sign in and clock in and out, it tracks their location where the punch is logged, great to make sure your employees are clocking in where they are suppose to be.

Cons: Managing the state that the tech is working in is a little more of a pain, I think they could make it a little better.

Overall: Ease of use for the admin and the employees, great low cost solution.

Vendor Response

by OnTheClock on May 09, 2018

Hi Scott, Thank you for the review. Our services are actually free for 2 employees or less, not 3 or less. We appreciate you taking the time to give us some feedback. -OTC Team

Overall this is a good and cost-effective product. Easy to use and straightfoward.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is continually upgraded with new features that make it easier to use and more effective. I also like the educational news on the home page. It answers questions you might not think to ask.

Cons: I can't pull report data on archived timecards. For instance, if I want to see how many hours an employee has been sick this quarter I have to either leave them unarchived for several months or manually unarchive and re-archive to get the data.

Vendor Response

by OnTheClock on May 02, 2018

Hello Sara, Thanks for the great review! Regarding your archived time cards, feel free to contact us at 888-753-5999 and we can hopefully show you another way to perform this in an easier way. Have a great day! -OTC Team

Great service

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy employee control, calculation for payroll is amazing exporting to qb accounting software.
Most of our cologues still using old systems like paper timesheets.

Cons: nothing really, What we like is that your company open o create a own the payroll system to have everything in one side.

Vendor Response

by OnTheClock on May 01, 2018

Hello Francisco, Thank you for the kind review!

Capterra-loader

I love how convenient this software is for my employees to use and for me to access their data.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to limit where my employees can sign in online. This allows me to make sure remote employees are actually at work when they clock in.

Cons: I would like to make it easier to get to the basic login screen for my employees. They often have to go to the more detailed home page first.

Vendor Response

by OnTheClock on May 01, 2018

Hello Emma, Thank you for the kind review. Here is the link below that will take your employees directly to our employee punch site. https://www.ontheclock.com/time-clock/ You can save it as a favorite on your browser. Also, we offer a widget/button for you to install onto your website for easy employee punching. The instructional link on how to install this is below. https://www.ontheclock.com/Add-A-Punch-Clock-To-Your-WebSite.aspx Hope this helps! Have a great day! -OTC Team

Dependable and easy to use for the staff and management.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and straightforward for everyone. I know my staff can clock in and out from their phones or computers and the information will be accurate. If I need to fix someone's time or pull previous data I can do it with just a few keystrokes saving myself time and energy.

Cons: I don't love the new update to PTO fields on the administration end but still easy to use. Just a few more keystrokes so not a huge deal.

Overall: Easy to use for the staff saving me time collecting and correcting data. Easy to use for me saving me energy to devote to another task.

Vendor Response

by OnTheClock on May 02, 2018

Hi Tracey, Thank you for the review and your feedback - we highly appreciate it. -OTC Team

Excellent mobile timeclock for small businesses

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was looking for a timeclock for my shop since I'm not present all the time. I can see when my employees login and the location. The best thing is the geofencing.

Cons: The UI seems a little outdated but it has all the features I need. There is little that I don't like.

Overall: Geofencing, mobile app, free for 2 users.

Vendor Response

by OnTheClock on April 27, 2018

Thank you for the kind review! -OTC Team

Loved the live demo, support and functionality at a great price!

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a nonprofit organization and need to have job codes to track costs - had tried excel spreadsheet in the past - ugh - gave up! This app has a great interface on the phone or the computer. I was amazed that someone was available for a personal live demo, followed by trouble shooting and availability AFTER we purchase the product.

Cons: Cons have not been identified yet - but I am still looking. I REALLY can't say enough good about this product for the price.

Overall: Easy to use time tracking including codes for various jobs for our nonprofit organization.

Vendor Response

by OnTheClock on April 27, 2018

Thank you so much for the amazing review!

Easy to learn. Handles our small business needs.

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, scheduling potential, archived records that are easily accessible. The ability to customize staff members' information and track it.

Cons: Editing of punches could probably be easier. The schedule seems a little cumbersome to me so I have not used it lately.

Overall: Maintenance of staff hours and payroll.

Vendor Response

by OnTheClock on April 27, 2018

Hi Bill, We appreciate your review and feedback. Thank you for being a great customer of OnTheClock.

Great company to work with! Easy to set-up. Customer support is friendly and quick to respond.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software pretty much covers all the bases! The basic software is very user friendly for administrator, managers and employees. It's customizable in several areas as well. It's an really good value for all that you get. Last week, one of my colleagues was looking for a new online time clock service, and I recommended you!

Cons: I would like to be able to add text to the "SCHEDULE" function.
Ex. Would be nice to be able to include the text OFF on days that employees do not work. Currently, if you don't add any hours, it is just a blank space, which can be confusing.

Vendor Response

by OnTheClock on April 24, 2018

Hi Robin, Thank you for the great review and the referral! We are thankful to have customers like yourself! Thank you for the feedback regarding text in the scheduling feature. We will inform our developers about this :) -OTC Team

Capterra-loader

Tried Many - this is by far our favorite

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the ability for employees to submit time off requests, and the ease of use for all. Streamlined timekeeping as well as vacation and sick day tracking.

Vendor Response

by OnTheClock on April 24, 2018

Hi Pamela, We appreciate you taking the time to write a review about your experience with OnTheClock. Have a great day!

Love how easy it is to use for both employees and employers.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the mobile app, which makes it easy to check in on employees and make corrections when needed.

Cons: I wish you could access custom dates to print out employees time clocks. Right now, you can only access three months at a time.

Vendor Response

by OnTheClock on April 13, 2018

Hi Tracy, Thank you for the review. We do offer a custom time card range. If you need assistance please contact us and we will be more than happy to show you how this feature works :) 888-753-5999 -OTC Team

the software is easy to use and saves me a lot of time.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the ease of making adjustments if employees forget to clock in or out. I love that I can access it online or through the app.

Cons: I did look at the scheduling possibility with OnTheClock and the option to have text messages was not included.

Overall: I save time calculating time cards for the staff. It is very easy to add new employees. I also like that I can delete and restore employees. This works well with seasonal employees.

Vendor Response

by OnTheClock on April 11, 2018

Hi Laura, We do offer a feature for text messages and reminders to be sent to employees. We would be more than happy to help walk you through this if you would like. Call us at 888-753-5999

Makes payroll a breeze!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of the sync with quickbooks to process payroll. Ease of use for staff. Like how time cards can be printed on one page per staff.

Cons: The app seems to have bugs and staff says they clock in on their desktops. The time clock doesn't seem to sync properly for Hawaii as we don't have daylight savings time.

Vendor Response

by OnTheClock on April 11, 2018

Hello Michiko, Thank you for the review and the feedback. Feel free to contact us anytime and we can walk you through some settings. 888-753-5999

Easy

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like the Map feature because I can see where my employees are when they punch in and when they punch out.

Cons: When a second punch needs to be entered it opens at the top. I think it would be better if it opens below the existing one.

Vendor Response

by OnTheClock on April 10, 2018

Hi Rocio. We appreciate you taking the time to review our time clock system. Thank you for your feedback and thank you for being a great customer.

Have had a great experience with ontheclock!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, manipulate, and export data. The app is user friendly for the employees as well as the administrators.

Cons: Charges for employees who are only there for part of a month should be prorated, though I know their data has to be available for the entire month.

Overall: Tracking employee times and jobs is wonderful! Helps with billing our customers accurately and keeping our job costing simple.

Vendor Response

by OnTheClock on April 04, 2018

Thank you for the review! -OTC Team

Easy to use, can login anywhere, used for years will all employees

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, admin login is user friendly to make any adjustments or see past logins. Employees can sign in on phones and clock in from where they need to.

Cons: Occasionally the systems seems down and we have to wait a couple hours to login. Hat is all that we have issues with but not too bad.

Vendor Response

by OnTheClock on March 28, 2018

Hi Kristy, Thank you for your feedback. We recommend checking your internet connection during the time you experience an issue being able to login. The vast majority of the time this issue is due to bad internet/data connection. I hope this helps. If you ever need help troubleshooting an issue, please do not hesitate to contact us at 888-753-5999 -OTC Team

Easy to use, great for our small business

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use, very versatile and not too expensive! Employees can easily punch in and out via cell phones no matter where they are located.

Vendor Response

by OnTheClock on March 28, 2018

Thank you for the kind review.

Capterra-loader

This program has made managing employees hours so easy!

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have 45 part time staff that never step foot in our office. This program easily allows our employees to manage their hours remotely! Everyone's hours are now in the same place!

Cons: I haven't found anything that I don't like yet and I have been using it for 2.5 years. The developers are always listening to ideas and "wants" from their customers and upgrading the program constantly!

Overall: Remote employees ability to clock in/out easily.

Vendor Response

by OnTheClock on March 23, 2018

Thank you for the review.

Easy and a great price...real value

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to track time cards by hand and it was a nightmare. IPay using exact time worked and therefore was constantly calculating minutes. On-the-clock is easy to use and very affordable.

Vendor Response

by OnTheClock on March 15, 2018

Thanks for the review!

OTC is straightforward, intuitive, and easy to use. I would recommend this product.

Mar 12, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is quick and easy to get started with OTC. Corrections/adjustments to punches are easy to make, and our employees have find it easy to use. It is excellent value for the money.

Cons: It doesn't integrate with our payroll software, requiring us to manually type in hours worked. Since we have 6 to 8 workers on the payroll at any one time, however, this isn't a problem.

Overall: Accurate time and attendance software

Vendor Response

by OnTheClock on March 15, 2018

Hello Anne, Thanks for the review. You can download your employees' time cards via CSV or PDF to be sent over to your payroll company. If you need any assistance please do not hesitate to contact us at 888-753-5999.

I needed help/convenience for recording our staff's work time and this has been vital to helping me.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a mobile athletic facility for special needs individuals, so the ability for my employees to clock in through the mobile device was key. We are a very small organization, so the low cost and the option to keep things simple was appealing to me.

Overall: The progress and developments that have been made since we started using it have been great.

Vendor Response

by OnTheClock on March 13, 2018

Hi Lauren, Thank you for the great review. We are happy that you use our time clock for such a great cause. Have a great day.

great! very easy to use and I would recommend it to anyone.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the cost. the service is also great and the software is so easy to use and it fits our needs. I love it!!

Cons: maybe put a line separating the daily punches on the time sheets, they are a little jumbled.

Vendor Response

by OnTheClock on March 13, 2018

Hi Angie, Thanks for the review and feedback! Your input is very important to us. Thank you for being an awesome customer. I also encourage you to download our free mobile app for easy account access :)

We use this for employees, entering hours daily and for tracking weekly hours.

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Ease of entering hours for the employees and retrieving hours to send to payroll for me. Apparently I'm supposed to make something up to fill the space here... That's pretty ridiculous.

Cons: That PTO is automatically added to the pay hours when requested by email & approved. This has caused a lot of confusion in our organization. I'd like to see the ability to set a limit on hours that employees cannot go over. Vacation/PTO hour tracking is not easy from what I can find there. I end up tracking that on a spreadsheet, which is a pain as the employees cannot see that and it is not automated.

Vendor Response

by OnTheClock on March 13, 2018

Hi Tammi, Sounds like you may need assistance with some of your time clock settings. Please give us a call at 888-753-5999 and we will be more than happy to help you. Thank you for your review! -OTC Team

Easy to use, works well for our gardening company

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's incredibly easy to use and it's available wherever you have wifi/internet which is awesome when crews are all over and some starting from different locations.

Cons: Sometimes the hours columns look confusing- but if you look closely then it makes sense. It is just laid out kind of long.

Vendor Response

by OnTheClock on March 13, 2018

Hello Lynn, Thank you so much for taking the time to review our employee time clock. It sounds like you enjoy the ease and convenience of our system so I would highly recommend downloading our mobile app for quick and easy access to your account. Have a great day :)

Easy to use

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast and easy for all staff to manage their time. Easy for staff to check their logs before payroll.

Cons: Not having the availability to see where and when people punched in to avoid issues with all staff members.

Overall: Cost effective!

Vendor Response

by OnTheClock on March 13, 2018

Thanks for the review. We actually do have a feature where you can see when and where employees punched in. Check out your punch settings :) -OTC Team

We needed a simple time keeping and scheduling software for a small store of 10-12 staff.

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We are a small business and need to keep costs down. The price is consistent with the features. We don't need more features, and we don't want to pay for features we don't use.

Cons: Don't like that I can't use the same email for two different accounts. I have two stores, so I have 2 accounts, but have to use different emails for them. Also, as the Administrator who has to be on the schedule, I have to have different email addresses as the "employee".

Vendor Response

by OnTheClock on March 07, 2018

Hello Suzanne, Thank you for the review. The reason why the same email cannot be used for two separate accounts is so that accounts do not get confused and mixed up. We are happy to have you as a customer :)

This is a very cost effective solution for small business.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's simple to navigate and provides a lot of options for a small cost. I've also been able to grow, both in number of employees and complication with ease.

Cons: When you terminate an employee, it's awkward to see their history.

Vendor Response

by OnTheClock on March 07, 2018

Hi Patty, You can permanently delete out an employee if you decide that you will no longer need their time card information. Feel free to contact us if you need assistance in doing so. Have a great day and thank you for the review. -OTC Team

We love using On The Clock and the app makes it easy for staff to login and out from anywhere

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use makes adding staff and pulling reports very easy. The app makes it easy for staff to login or out.

Vendor Response

by OnTheClock on March 20, 2018

Thank you for taking the time to review us :) ~Dean </p> <a href="https://www.ontheclock.com">OnTheClock</a> <p>

Great Product!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Product keeps track of all work/ vacation hours. Easily edited by administrator when user enters wrong.

Vendor Response

by OnTheClock on February 27, 2018

Hi Jared, Thank you for your review :) -OTC Team

OntheClock is easy to use. We enjoy the convenience and the ability to track leave hours.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of this program! It takes minutes to set up new employees, there are many variables that can be set for each employee. PTO requests are simple and track the employees hours!

Cons: Two things: It doesn't have a "report maker" where we can choose our own fields to report on. And, once you archive data, it won't show up on reports. That makes reporting a little more difficult

Overall: We save a lot of time as we no longer have to manually track and calculate hours. Payroll for our hourly employees is essentially automated now.

Vendor Response

by OnTheClock on February 27, 2018

Your review and feedback is highly-appreciated!

Love love love this company! Been using their services for years and it's the easiest thing out there

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to navigate and create reports. Most what I like is the price! They're the most affordable in the industry and their customer service is impeccable!

Vendor Response

by OnTheClock on February 27, 2018

WOW! Thanks for the kind words and thank you for being a loyal customer of ours! -OTC Team

It does what it is expected to do.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Employees being able to punch in from their desk is great, as well as having a stand alone for our warehouse workers who do not have a computer terminal to punch in works perfect.

Overall: Ease of use

Vendor Response

by OnTheClock on February 27, 2018

Thank you for the review!

Using OnTheClock has be so convenient...staff literally like clocking in!!!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the overall ease of using everything about OnTheClock. Staff clock in is easier to track. I love the feature where I can separate a staff working different departments and jobs. I cannot say enough positive things about this software and while it is not perfect, it does an excellent job.

Cons: It would be nice to actually see specific hours staff worked for another department and how may hours they worked rather than having have to export that info onto an Excel spreadsheet.

Overall: EVERYTHING!

Vendor Response

by OnTheClock on February 26, 2018

Hello Keith, Thank you for the review. We actually do offer a solution for specific hours worked for another department. This will be in our Project and Job Costing feature. If you would like to give us a call at 888-753-5999 we would be more than happy to help walk you through setting this up. Have a great day :) -OTC Team

Great customer support

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The cost / pricing model is what led me to initially trying this software. Adoption is the greatest challenge so cost is a big factor.

Cons: I would like more flexibility in the reporting and the automated punches. Also, the GPS locator is not reliable, which is a big downside.

Vendor Response

by OnTheClock on February 20, 2018

Hi James, Thanks for the review. Sometimes GPS can have issues depending on the type of device that the user is using. We will be more than happy to help troubleshoot your problem. Please call us at 888-753-5999

I can track the hour easier and I can also get hours for a report easier for each job.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use for me and my employees. They can see the amount of hours that they have in and the days that they have work.

Cons: I don't like the way I have to run a report, sometimes it doesn't want to show me what has been done and I have to figure which buttons to click on to get the correct reports that I need

Vendor Response

by OnTheClock on February 20, 2018

Hi Lisa, Thank you for your review. If you ever need any assistance in running a report please do not hesitate to contact us. We will be more than happy to help troubleshoot any issues that you may have. -OTC Team

With remote technicians all over the state this has been a great tool to centralize time management.

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: -One place for all remote employees to log times.
-Customer support is an actual human that answers the phone and speaks with you. Refreshing!
-Tracks vacation time, holidays, sick time, etc. I used to manually do this so this is a wonderful tool that has made my life easier.
-

Cons: - I would love to see the Calendar tool enhanced and made easier. To show WHO is working - what days and times.

Overall: Very helpful time tracking tool.

Vendor Response

by OnTheClock on February 13, 2018

Thank you for the review :) ~OTC Team

So far I like this app

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Drivers can clock in anywhere, anytime.
Easy to add job info to time cards.
Printing weekly time cards with punches is a great feature.

Overall: App based time clock

Vendor Response

by OnTheClock on February 13, 2018

Hi Wendy, Thank you for reviewing us!

Easy to use

Feb 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: User Friendly. Was very easy to enter employees and keep up with their time and attendance. Did not take much time to learn

Cons: You have to pull a person up two or three times just to enter their PTO. It would be so easy if you could just pull up an employee one time and enter their PTO time.

Overall: Should allow me to have any number of characters and not make me give a 100 character answer.

Vendor Response

by OnTheClock on February 06, 2018

Hi Denise, Thank you for the review. Always feel free to give our customer support team a call so we can help assist you with your PTO. -OTC Team

Love this app very easy to use.

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great features for the cost. Very easy to use. Love the mobile sign in and out. I highly recommend this app.

Cons: Limited on what you can label jobs and projects. A little more difficult to set up the advanced features.

Vendor Response

by OnTheClock on January 30, 2018

Hi Jennifer, Thanks for the awesome review! If you need any assistance setting up advanced features then please contact us. We will be more than happy to help. Have a great day :)

Love it!

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting your hours and OT hours with the click of a button. Also super easy for employee to put in a note if they missed clocking in so you can change it very easily!

Overall: Makes doing payroll a BREEZE during my very busy schedule.

Vendor Response

by OnTheClock on January 30, 2018

Thank you for taking the time to review our time clock system.

It's easy to use.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We're a small business with two locations. Before we got this, staff had to keep track and email their hours to the Office Manager. This is so much easier and more accurate.

Vendor Response

by OnTheClock on January 30, 2018

Hello Wendy, We appreciate your review!

Setting up was easy

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The GPS feature is the best. We keep track of our employees on the road. Also our staff can drive to the work location before they punch in

Vendor Response

by OnTheClock on January 30, 2018

Thanks Jeff! -OTC Team

Very useful tools.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: employee only can clock in specific range of area but they can clock in either on their phone or computer

Cons: It was a little confusing for the round up time. The system will automatic round up the time by itself. I don't think most of employee need that future. It may work on professional industry ex: CPA or attorney.

Overall: User friendly

Vendor Response

by OnTheClock on January 30, 2018

Thank you for the kind review :) -OTC Team

Easy to use

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy for staff and admin to use the software. Make corrections in times if needed. Usability is easy.

Cons: Times are not customizable to pay period. The week by week is set up weirdly to me. I am not able to put the pay period in according to my pay period.

Vendor Response

by OnTheClock on January 30, 2018

Hi April, Thank you for the great review! Please contact our support team at 888-753-5999 and someone will be more than happy to assist you with your pay period setup.

Easy to use. Time saving

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to keep accurate hours for employees Easy to do payroll and account for vacation and sick days

Cons: I would like to be able to cut and paste for the day or week. Sometimes I have difficulty trying to schedule on a certain employee. The screen doesn¿t give the correct date

Vendor Response

by OnTheClock on January 18, 2018

Thanks for the review :)

I have found this app to be quite "buggy".

Jan 15, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I like that it mostly works and is inexpensive. I also like that it's fairly simple to set up new employees and that their login info is emailed to them automatically.

Cons: I don't like that occasionally my employees are unable to clock in or out and I don't like that they're unable to enter their tips into this system for the purpose of reporting tips to the irs.

Vendor Response

by OnTheClock on January 16, 2018

Hi Sophia, Thank you for the review. We actually do offer a tips, bonus, and commissions option. Feel free to contact us and we can walk you through it.

I use for an employee and find it easy to use, and easy to edit when necessary.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is very easy to use as an administrator. I've never had any complaints from either of my employees.

Overall: Time tracking for my employees.

Vendor Response

by OnTheClock on January 16, 2018

Thank you for the review, Melissa.

User friendly, clicks take you exactly where you want to go

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to understand each screen and what your work time is exactly. Each column tells you exactly what you need know at any time of the day.

Cons: Nothing. I guess if I have to say anything, it would that I have to click twice to "log-in". This may be an error on how someone set it up for me, but it still doesn't concern me.

Vendor Response

by OnTheClock on January 09, 2018

Thank you for your review, Robin. Have a great day! -OTC Team

Great program

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It keeps good records. And is easy to use. The mobile app allows people to clock in from anywhere they need to without a computer.

Cons: On the Admin side the mobile app leaves much to be wanted and would like to see more options on this.

Vendor Response

by OnTheClock on January 09, 2018

Hi Paul, Thank you for your feedback and review!

OntheClock works well and my employees use it with ease.

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to log in anywhere and on any device to put hours in for employees, as well as being able to save the time sheets externally.

Cons: Adding time to individual employees should be easier than how it is now. You have to go up to the top of the screen every time you need to add time.

Vendor Response

by OnTheClock on January 09, 2018

Thank you for the review!

On the Clock has been very helpful for our very small company to keep track of two employees hours

Dec 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the GPS tracking so employees can only clock in and out at the required locations. We have 2 satellite offices so On The Clock allows me to control the exact locations where they can clock in. If they try to clock in elsewhere it does not allow it and it gives me an alert

Vendor Response

by OnTheClock on December 28, 2017

Thank you for the review.

Easy to work with

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use, free account for a small account. I don't use this very much, have a very simple payroll.

Overall: Free payroll tracking

Vendor Response

by OnTheClock on December 19, 2017

Thank you for the kind review, Pat. Have a great day.

On the Clock is by far one of my best and reliable business tools. A must have for payroll.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: On the Clock is easy to use and gives me the information I need quickly. The software is robust and works. Customer support is excellent.

Overall: This software works like they say. I have used this software for over two years and it has not failed once.

Vendor Response

by OnTheClock on December 12, 2017

Thank you for being a loyal customer of ours for over two years!

Works exactly like it is supposed to!

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like that the employee can message if a clock-in time needs to be changed.
I also like that the employee can change departments. The company responds quickly, the program works the way it is supposed to and it is affordable.

Vendor Response

by OnTheClock on December 05, 2017

Hello Sally, Thank you for the review and rating.

It has made my job much easier to track employees movements

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The reports functions to review payroll each week makes things much easier for me. Ease of correcting employee errors is very important. I am also able to track PTO per employee

Cons: I am unable to easily see unpaid lunch hour sign ins. You can see the time they punched out but have to go into edit mode to see when they punched back in

Overall: reduced my tracking time for employees schedules.

Vendor Response

by OnTheClock on December 05, 2017

Thank you for the review and feedback. We take all of our customers' feedback in consideration when making improvements to our services.

Very easy to use, I love it.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly, affordable and that it is app friendly. The most key component for me is the GPS punch. I love this, because now I can track where my staff is punching in and out at. Almost forgot customer service is excellent.

Cons: The only complaint that I have is the time integration into quick books. I have tried it on several occasions but it don't seem to pick it up. Other than this I love OTC.

Overall: It is easy to use, and the customer service.

Vendor Response

by OnTheClock on December 05, 2017

Hi Monique, We have our customer services team that can help with your QuickBooks integration. Please contact us and we will be more than happy to troubleshoot the issue with you. Thank you for the review and have a great day.

great easy to use program

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software is easy to use both on the web and mobile versions. Gives my staff the ability to login when not even at the office and track work done at different events. Reports are also easy to download and sync.

Vendor Response

by OnTheClock on December 05, 2017

We appreciate the review! -OTC Team

Great product at a great price

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Employees can access the time system from their work stations making the need for a dedicated time clock obsolete. They can also see all of their worked time, vacation , sick and personal days from one dedicated area. We have received nothing but positive feedback from our staff on the product. On-boarding and learning to use the product has been easy.

Overall: Ease of use, standardization of time keeping systems and an overall cost savings.

Vendor Response

by OnTheClock on December 05, 2017

OnTheClock is happy that our services are working well for you and your employees, Matt. Thank you for taking the time to review us. -OTC Team

Capterra-loader

System is easy to use and great price!

Nov 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Tracking of PTO and how easy it is to make a adjustments and corrections if someone misses a punch or forgets to punch in.

Cons: I am getting what I need from the system and do not have any cons. The only thing I can think of is I wish I could link it to my payroll company and have the hours go right into my payroll.

Overall: Simple system to track hours and paid time off.

Vendor Response

by OnTheClock on November 29, 2017

Hi Fontella, Thank you for the great review. We are always so happy to read reviews like this. Have a great day! -OTC Team

I personally don¿t use it. But my AP dept. love it.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The amount of time it saves not having to go from office to the shop and pick up time cards every week

Vendor Response

by OnTheClock on November 28, 2017

Thank you so kindly for the review. -OTC Team

We have had a great experience w/ using the software, from tracking time to keeping sch for 6 clinic

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I found ease of use to be the best. we use for sch and for time cards and my employees and managers have an easy time using the software.

Cons: I wish my employees could see the note that I put on the bottom of the punch card for when I have addressed an change with their time card.

Vendor Response

by OnTheClock on November 28, 2017

Hi Jill, Your feedback is awesome and highly appreciated :) Thank you!

Easy, accurate

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I find On the Clock Cost effective and easy to use. All of our staff use the program effectively. The reports are very easy to read as well.

Cons: I wish there were a calendar that could import approved time off as a feature. This would eliminate approving time in one program and entering it into another. I'd also like this calendar to be viewable by all oir employees

Vendor Response

by OnTheClock on November 28, 2017

Hello Jennifer, Thank you for the wonderful review and feedback! Have a great day.

Experience with program has been good.

Nov 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, fast log in and clock in. Able to use on the go. Really like the App for employees.Quality is good.

Cons: App can sometimes run slow or delay their clock in. In some cases it won't even clock them in but is usually when there is a update available.

Vendor Response

by OnTheClock on November 28, 2017

Thanks for the review. If you are ever experiencing a technical issue, please feel free to reach out to our customer support team.

This is a great way to track employees without having the hassle of adding everything up yourself!

Nov 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: This software is very user friendly and helps make payroll a lot faster and a lot easier to do knowing the time entered is accurate!

Cons: Occasionally it will mess up when you are trying to switch between weekly time sheets but it is rare that this happens!

Vendor Response

by OnTheClock on November 21, 2017

Hello Payton, thank you for the review. We are happy that you like our services.

We are happy with the overall product. Would like to be able to clear out the notifications

Nov 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for the employees and the payroll department. Great to be able to see who is clock in and/or out since we have several field locations. Also the system has improved our approval of time cards.

Cons: Notifications are still showing even when you read them. I believe this is something that On The Clock is looking to change in the near future.

Overall: The transition from using a manual time record system to this electronic system was seamless. We would recommend to others

Vendor Response

by OnTheClock on November 21, 2017

Thank you for taking the time to review our company, Elizabeth.

This app makes it really easy to keep up with my employees time and keeps them on time!!

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly, easy to make adjustments, easy login and logout, also easy to add back previous employees and love the cost!

Vendor Response

by OnTheClock on November 21, 2017

Awesome review! Thanks!

Ease of operation!

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This product is so easy to set-up and use. If someone messes up their timecard for some reason, it is easily fixed by an administrator. Instructions and guidelines within the program are amazing to the point that I've never had to call customer support. It's a wonderful software. I would definitely recommend it to everyone!

Overall: Very little time is spent on the admin side of this because it is so user-friendly.

Vendor Response

by OnTheClock on November 21, 2017

We are humbled by your generous review. Thank you! -OTC Team

Very pleased with the service

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The reliability of the program is great. I like the different features such as turning on/off the clock in from cell phone, etc.

Cons: Never could get it to work with my QuickBooks Online. But I only have a few employees so the manual entry is fast.

Vendor Response

by OnTheClock on November 14, 2017

Thank you for the review!

Never any problems!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I only pay for the number of employees I have. I'm not treated like a big company and pay an outrageous monthly fee.

Cons: I have trouble occasionally using the import export to quickbooks from the on the clock website. But not a huge issue

Vendor Response

by OnTheClock on November 15, 2017

Thank you for the review, Aaron.

Exactly what we need for our small business. User friendly and simple.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly. We can quickly and easily customize the software to be used for all of our employees.

Cons: The software is perfect for what we need. The initial introduction could have been better with support on all of the functions for the software.

Vendor Response

by OnTheClock on November 14, 2017

Thanks Tiffany!

Very easy to use

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I get the reports I need, they are very simple to read, and am able to do my job more efficiently with it.

Overall: Accurate recording of times

Vendor Response

by OnTheClock on November 14, 2017

We are happy to hear!

Great and easy to use!

Nov 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, can easily navigate through the system. If something needs to be changed or added, its pretty easy.

Cons: More PTO options would be nice, like accruing per hour... . I had some issues synching time sheets to our Quickbooks, but no big deal.

Overall: Easy to clock in/out. Easy to manage employees times.

Vendor Response

by OnTheClock on November 02, 2017

Hello Karina, If you need any assistance with syncing your OTC account with your QuickBooks, please give us a call and a customer support member will be more than happy to help. Thank you for the review :)

I wanted an easy to use, cost-effective online time clock. This does exactly what I need.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use on the back end and front end. I don't like that there is a minimum limit on how much I want to enter.

Cons: I don't allow my employees to punch in remotely and they don't all have email addresses. I wish the email and password weren't required. I have to make them up each time I create a new employee.

Overall: Save time and increase accuracy.

Vendor Response

by OnTheClock on October 31, 2017

Hello Mary Jo, Thank you for being a loyal customer of OnTheClock's.

Very easy to use!!!

Oct 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like that the software is very easy to use and the price is affordable. I like being able to give managers access to their employees as we have two locations.

Cons: I would like to see a feature for managers to approve the time cards and to notify the administrator.

Vendor Response

by OnTheClock on October 31, 2017

Thank you for the kind review. -OTC Team

Inexpensive and easy to work with.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simple design. Just what we needed for a small office. Very inexpensive and haven't had any issues with it at all. Never even have to call the support.

Vendor Response

by OnTheClock on October 31, 2017

Hello Martie, Thank you for the review! -OTC Team

Capterra-loader

So easy and helpful in tracking staff time.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The app is my favorite, It is so easy! I'm bad to forget to clock in and this makes it so simple. I clock in as I pull into my parking lot!

Vendor Response

by OnTheClock on October 26, 2017

Great to hear that you love our app so much!

Simple, Easy, and Efficient

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This has saved me time with payroll for the team members. We used ontheclock.com to move from paper to electronic payroll time-keeping.

Vendor Response

by OnTheClock on October 25, 2017

Thank you for the review :)

Dependable, fair priced and easy to use.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The mobile platform, I love that I have the option for my employees to punch in and out if they are onsite at an appointment.

Cons: Sometimes the mobile platform doesn't allow you to punch in or out. It will say it accepted it but later when you go to punch back in it actually punch's you out.

Overall: Easy time card and vacation management.

Vendor Response

by OnTheClock on October 25, 2017

Hello Kassy, Great review and thank you for the feedback. A customer support representative will be contacting you today to help resolve this issue. Have a great day :) -OTC Team

Capterra-loader

Love this program. Easy for Employee's, Easy for Business Owners. Highly Recomended.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very cost effective for small business owners. The Program is also very easy to learn and navigate.

Overall: Easily track employee's time cards, also our Clients can add us as administrators so that we can process their payroll with out having to bother our clients.

Vendor Response

by OnTheClock on October 25, 2017

It is so great to read this, Lauren. Thank you for the review.

Very easy to use.

Oct 24, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the option to change the times if some one forget to punch out, and that you can use it from your phone.

Cons: I think the thing that I like least is when we all the messages pops every time I need to check the weekly hours for the employees.

Overall: Exact time for the employee, saves me a lot of time.

Vendor Response

by OnTheClock on October 26, 2017

Thanks for the review, Amy!

Easy to use, boosted our efficiency in managing t/card. Flexible software with appropriate controls.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, we are able to manage 150+ employees. We went from manual time cards to On The Clock. We have less administrative time and paperwork. We have only had to call a handful to times for help and each time the customer service was quick and helpful. We were able to customize this to our organization and you do not need much training to get this up and running. You should consider targeting more Y's if you are looking for a larger customer base. This was hands down one of our best software implementations.

Cons: We have a lot of different employees with different pay rates and different departments. I wish we had more reporting options.

Vendor Response

by OnTheClock on October 25, 2017

Thank you for the amazing review.

The employee said easy to use

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: App is easy and the employee seem they enjoy signing on. The explanation is simple and easy to enroll

Cons: getting employee sign in they forget. If there was reminder it would help. Also if add mileage log on it

Overall: Easy to use. The App is easy to download and the staff understand what they have to do without explaination

Vendor Response

by OnTheClock on October 25, 2017

Hello Elaine, There is a setting for you to have text messages and/or email reminders sent out to your employees to punch in/out. Click on Settings < Punch Automation, Reminders and breaks. From here you can set in & out values. If you need any assistance please contact us and we will be more than happy to assist. Thank you for the review and have a great day :)

On The Clock has worked great for us! With 3 locations, everyone is on same system!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: All employees are on the system, no matter their location. Easy to use and easy to correct if necessary. Reporting is great!

Cons: Getting employees to follow the logging in rules - is the hardest thing :)

Overall: Keeping up with employees time off, running timecards for hourly employees, and keeping employees accountable.

Vendor Response

by OnTheClock on October 25, 2017

Thank you for being a loyal customer of ours! -OTC Team

Excellent company to deal with. from support to ease of use. Should have started it years ago.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use from mobile and computer. No more trying to read field employees handwriting. Employees like it also

Cons: The way the dates doubles after you archive weekly time punches. It get confusing to a non computer person like myself

Overall: Hour tracking and ease of payroll. personal / vacation time tracking

Vendor Response

by OnTheClock on October 24, 2017

Thank you for the feedback and review :)

A very easy to set up and easy to use time card software

Oct 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Everyone can see their timesheets, punch-in as needed, but is not able to change their numbers. An administrator can make changes for them, in case someone forgot to punch in (but then the administration can verify it). Punch-ins are done on a computer, and you can check the time the punch was made, as well as the IP it was made from (so people can't punch out from home).

Cons: We weren't able to get the Quickbooks Online integration working correctly, however the numbers are still presented in a format where we can just copy and paste the values in. Still very useful.

Vendor Response

by OnTheClock on October 24, 2017

Hello Jason, We appreciate your review. Thank you! -OTC Team

OTC is a great web-based app that does just about all the basic time and attendance recording

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use. Easy to edit time transaction. Easy to train staff in use of app. Great to access anytime / anywhere.
Quick customer service response

Cons: I am unaware of a mobile app for managers and administrators.
It would be nice to see and edit an employees scheduled hours in the standard monthly calendar with drag-n-drop / copying from one day to another.

Overall: quick learning curve for staff and productivity

Vendor Response

by OnTheClock on October 18, 2017

Thank you for the review!

Easy to use with easy report

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy for everyone to punch in and out. Allows for paid holidays to be entered ahead of time. Reporting is easy. Changing times if needed is easy

Cons: Some of the features are hard to find within the program. It would be great to have a spot that we can automatically subtract time for a break, if needed.

Vendor Response

by OnTheClock on October 19, 2017

Thank you for the review :)

One of the best decisions we ever made was to get one the clock!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We love that there is an app and the majority of our staff use it. There have been very few times that we've needed to call customer service but when we do, they are fantastic and responding quickly and helping us resolve the issue. We used to do paper time sheets and will NEVER go back to that after switching to on the clock.

Cons: The app sometimes has trouble with follow through if not on wifi. If we are not watching carefully, we think we've clocked out but the app didn't follow through with it. We have to wait for the little message to come up saying the clock out occurred. Also, the last time we used the PTO request feature through the app, it didn't work properly which caused trouble on the book keeping end of things. Our staff now know that if they use that feature on the app, to notify me so I can make sure it worked.

Overall: Just not having to calculate a bunch of paper time sheets is a huge benefit!!

Vendor Response

by OnTheClock on October 19, 2017

Hi Alisha, Thank you for the feedback. Please feel free to contact us if you need any assistance in some of the troubles that you have experienced. We are here to help you and your company as much as possible.

Very easy and user friendly

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use. Enjoy the fact that we can track back to last pay period time cards. Also like that we can control how and where employees log in.

Cons: Everything is well made. There is nothing I would change. I just wish it did not default to allowing employees to log in from their mobile device. That should be an option that we get to add if required.

Overall: Payroll much easier to calculate. As with PTO.

Vendor Response

by OnTheClock on October 19, 2017

Thanks for the great review.

OnTheClock has streamlined payroll processing and freed up a lot of my time to do other projects.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How simple it is to use for employees, managers and administrators. The integration with QuickBooks saves many hours of data entry. I simply love this software.

Overall: It saves data entry time, tracks PTO accurately and us saves money in payroll dollars.

Vendor Response

by OnTheClock on October 19, 2017

Hi Gail, we are happy that you find our service easy to use. Thank you.

Ive tried several time clock apps, this is by far the best.

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great price, easy to use, and actually works, unlike other time clock apps. Its easy to send payrole info to my accountant. Their customer service is very helpful whenever I need it.

Cons: Sometimes the user control panel is a little hard to figure out if I am trying to use different features, but their customer support is always there to help.

Overall: Easy time clock app. Saves me time, which saves me money.

Vendor Response

by OnTheClock on October 11, 2017

Hello Dan, Thank you for the review. As always, do not hesitate to contact us if you ever need further assistance when trying a new feature. Have a great day!

Easy to use

Oct 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexibility to adjust time cards if employee makes a mistake or cannot punch in due to computer problems. Love the employee request for time off feature.

Overall: Control over employee time cards.

Vendor Response

by OnTheClock on October 11, 2017

Thank you so kindly for the review, David! -OTC Team

great way to keep track of your vacation time and sick time - easy to use :))

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the convenience of the software and the accuracy of the time as well. The locate finder is a great feature as well.

Vendor Response

by OnTheClock on October 11, 2017

Cecelia, We truly appreciate you as a customer! Thanks for the review!