Who Uses This Software?

Our main focus is companies with 1 to 500 employees. That being said, we have many 500+ employee accounts. They all love us.


Average Ratings

116 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.50/month/user
    See pricing details
  • Pricing Details
    Free for 1-2 employees, 2.50 per employee after that.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • OnTheClock
  • www.ontheclock.com
  • Founded 2004
  • United States

About OnTheClock.com

The ONLY Cost Effective yet Fully Featured Cloud Based Time Clock! - Our 6000+ Customers "Love" Us! Seriously, Look at our reviews! - From $2.50 per employee - Free 30 Day Trial - Time Clock - PTO - Phone Apps - GPS security & Rules - Employee Scheduling - Fingerprint Reader - Automation - Messaging & Much More!


OnTheClock.com Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

OnTheClock.com Reviews Recently Reviewed!

Very pleased with the service

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The reliability of the program is great. I like the different features such as turning on/off the clock in from cell phone, etc.

Cons: Never could get it to work with my QuickBooks Online. But I only have a few employees so the manual entry is fast.

Vendor Response

by OnTheClock on November 14, 2017

Thank you for the review!

Never any problems!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I only pay for the number of employees I have. I'm not treated like a big company and pay an outrageous monthly fee.

Cons: I have trouble occasionally using the import export to quickbooks from the on the clock website. But not a huge issue

Vendor Response

by OnTheClock on November 15, 2017

Thank you for the review, Aaron.

Exactly what we need for our small business. User friendly and simple.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly. We can quickly and easily customize the software to be used for all of our employees.

Cons: The software is perfect for what we need. The initial introduction could have been better with support on all of the functions for the software.

Vendor Response

by OnTheClock on November 14, 2017

Thanks Tiffany!

Very easy to use

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I get the reports I need, they are very simple to read, and am able to do my job more efficiently with it.

Overall: Accurate recording of times

Vendor Response

by OnTheClock on November 14, 2017

We are happy to hear!

Great and easy to use!

Nov 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, can easily navigate through the system. If something needs to be changed or added, its pretty easy.

Cons: More PTO options would be nice, like accruing per hour... . I had some issues synching time sheets to our Quickbooks, but no big deal.

Overall: Easy to clock in/out. Easy to manage employees times.

Vendor Response

by OnTheClock on November 02, 2017

Hello Karina, If you need any assistance with syncing your OTC account with your QuickBooks, please give us a call and a customer support member will be more than happy to help. Thank you for the review :)

I wanted an easy to use, cost-effective online time clock. This does exactly what I need.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use on the back end and front end. I don't like that there is a minimum limit on how much I want to enter.

Cons: I don't allow my employees to punch in remotely and they don't all have email addresses. I wish the email and password weren't required. I have to make them up each time I create a new employee.

Overall: Save time and increase accuracy.

Vendor Response

by OnTheClock on October 31, 2017

Hello Mary Jo, Thank you for being a loyal customer of OnTheClock's.

Very easy to use!!!

Oct 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like that the software is very easy to use and the price is affordable. I like being able to give managers access to their employees as we have two locations.

Cons: I would like to see a feature for managers to approve the time cards and to notify the administrator.

Vendor Response

by OnTheClock on October 31, 2017

Thank you for the kind review. -OTC Team

Inexpensive and easy to work with.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simple design. Just what we needed for a small office. Very inexpensive and haven't had any issues with it at all. Never even have to call the support.

Vendor Response

by OnTheClock on October 31, 2017

Hello Martie, Thank you for the review! -OTC Team

0e400f074cb6a7154c487017bc242e23

So easy and helpful in tracking staff time.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The app is my favorite, It is so easy! I'm bad to forget to clock in and this makes it so simple. I clock in as I pull into my parking lot!

Vendor Response

by OnTheClock on October 26, 2017

Great to hear that you love our app so much!

Simple, Easy, and Efficient

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This has saved me time with payroll for the team members. We used ontheclock.com to move from paper to electronic payroll time-keeping.

Vendor Response

by OnTheClock on October 25, 2017

Thank you for the review :)

Dependable, fair priced and easy to use.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The mobile platform, I love that I have the option for my employees to punch in and out if they are onsite at an appointment.

Cons: Sometimes the mobile platform doesn't allow you to punch in or out. It will say it accepted it but later when you go to punch back in it actually punch's you out.

Overall: Easy time card and vacation management.

Vendor Response

by OnTheClock on October 25, 2017

Hello Kassy, Great review and thank you for the feedback. A customer support representative will be contacting you today to help resolve this issue. Have a great day :) -OTC Team

2a30b4716acb3e865075cd5342f67914

Love this program. Easy for Employee's, Easy for Business Owners. Highly Recomended.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very cost effective for small business owners. The Program is also very easy to learn and navigate.

Overall: Easily track employee's time cards, also our Clients can add us as administrators so that we can process their payroll with out having to bother our clients.

Vendor Response

by OnTheClock on October 25, 2017

It is so great to read this, Lauren. Thank you for the review.

Very easy to use.

Oct 24, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the option to change the times if some one forget to punch out, and that you can use it from your phone.

Cons: I think the thing that I like least is when we all the messages pops every time I need to check the weekly hours for the employees.

Overall: Exact time for the employee, saves me a lot of time.

Vendor Response

by OnTheClock on October 26, 2017

Thanks for the review, Amy!

Easy to use, boosted our efficiency in managing t/card. Flexible software with appropriate controls.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, we are able to manage 150+ employees. We went from manual time cards to On The Clock. We have less administrative time and paperwork. We have only had to call a handful to times for help and each time the customer service was quick and helpful. We were able to customize this to our organization and you do not need much training to get this up and running. You should consider targeting more Y's if you are looking for a larger customer base. This was hands down one of our best software implementations.

Cons: We have a lot of different employees with different pay rates and different departments. I wish we had more reporting options.

Vendor Response

by OnTheClock on October 25, 2017

Thank you for the amazing review.

The employee said easy to use

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: App is easy and the employee seem they enjoy signing on. The explanation is simple and easy to enroll

Cons: getting employee sign in they forget. If there was reminder it would help. Also if add mileage log on it

Overall: Easy to use. The App is easy to download and the staff understand what they have to do without explaination

Vendor Response

by OnTheClock on October 25, 2017

Hello Elaine, There is a setting for you to have text messages and/or email reminders sent out to your employees to punch in/out. Click on Settings < Punch Automation, Reminders and breaks. From here you can set in & out values. If you need any assistance please contact us and we will be more than happy to assist. Thank you for the review and have a great day :)

On The Clock has worked great for us! With 3 locations, everyone is on same system!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All employees are on the system, no matter their location. Easy to use and easy to correct if necessary. Reporting is great!

Cons: Getting employees to follow the logging in rules - is the hardest thing :)

Overall: Keeping up with employees time off, running timecards for hourly employees, and keeping employees accountable.

Vendor Response

by OnTheClock on October 25, 2017

Thank you for being a loyal customer of ours! -OTC Team

Excellent company to deal with. from support to ease of use. Should have started it years ago.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use from mobile and computer. No more trying to read field employees handwriting. Employees like it also

Cons: The way the dates doubles after you archive weekly time punches. It get confusing to a non computer person like myself

Overall: Hour tracking and ease of payroll. personal / vacation time tracking

Vendor Response

by OnTheClock on October 24, 2017

Thank you for the feedback and review :)

A very easy to set up and easy to use time card software

Oct 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Everyone can see their timesheets, punch-in as needed, but is not able to change their numbers. An administrator can make changes for them, in case someone forgot to punch in (but then the administration can verify it). Punch-ins are done on a computer, and you can check the time the punch was made, as well as the IP it was made from (so people can't punch out from home).

Cons: We weren't able to get the Quickbooks Online integration working correctly, however the numbers are still presented in a format where we can just copy and paste the values in. Still very useful.

Vendor Response

by OnTheClock on October 24, 2017

Hello Jason, We appreciate your review. Thank you! -OTC Team

OTC is a great web-based app that does just about all the basic time and attendance recording

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use. Easy to edit time transaction. Easy to train staff in use of app. Great to access anytime / anywhere.
Quick customer service response

Cons: I am unaware of a mobile app for managers and administrators.
It would be nice to see and edit an employees scheduled hours in the standard monthly calendar with drag-n-drop / copying from one day to another.

Overall: quick learning curve for staff and productivity

Vendor Response

by OnTheClock on October 18, 2017

Thank you for the review!

Easy to use with easy report

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy for everyone to punch in and out. Allows for paid holidays to be entered ahead of time. Reporting is easy. Changing times if needed is easy

Cons: Some of the features are hard to find within the program. It would be great to have a spot that we can automatically subtract time for a break, if needed.

Vendor Response

by OnTheClock on October 19, 2017

Thank you for the review :)

One of the best decisions we ever made was to get one the clock!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We love that there is an app and the majority of our staff use it. There have been very few times that we've needed to call customer service but when we do, they are fantastic and responding quickly and helping us resolve the issue. We used to do paper time sheets and will NEVER go back to that after switching to on the clock.

Cons: The app sometimes has trouble with follow through if not on wifi. If we are not watching carefully, we think we've clocked out but the app didn't follow through with it. We have to wait for the little message to come up saying the clock out occurred. Also, the last time we used the PTO request feature through the app, it didn't work properly which caused trouble on the book keeping end of things. Our staff now know that if they use that feature on the app, to notify me so I can make sure it worked.

Overall: Just not having to calculate a bunch of paper time sheets is a huge benefit!!

Vendor Response

by OnTheClock on October 19, 2017

Hi Alisha, Thank you for the feedback. Please feel free to contact us if you need any assistance in some of the troubles that you have experienced. We are here to help you and your company as much as possible.

Very easy and user friendly

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use. Enjoy the fact that we can track back to last pay period time cards. Also like that we can control how and where employees log in.

Cons: Everything is well made. There is nothing I would change. I just wish it did not default to allowing employees to log in from their mobile device. That should be an option that we get to add if required.

Overall: Payroll much easier to calculate. As with PTO.

Vendor Response

by OnTheClock on October 19, 2017

Thanks for the great review.

OnTheClock has streamlined payroll processing and freed up a lot of my time to do other projects.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How simple it is to use for employees, managers and administrators. The integration with QuickBooks saves many hours of data entry. I simply love this software.

Overall: It saves data entry time, tracks PTO accurately and us saves money in payroll dollars.

Vendor Response

by OnTheClock on October 19, 2017

Hi Gail, we are happy that you find our service easy to use. Thank you.

Ive tried several time clock apps, this is by far the best.

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great price, easy to use, and actually works, unlike other time clock apps. Its easy to send payrole info to my accountant. Their customer service is very helpful whenever I need it.

Cons: Sometimes the user control panel is a little hard to figure out if I am trying to use different features, but their customer support is always there to help.

Overall: Easy time clock app. Saves me time, which saves me money.

Vendor Response

by OnTheClock on October 11, 2017

Hello Dan, Thank you for the review. As always, do not hesitate to contact us if you ever need further assistance when trying a new feature. Have a great day!

Easy to use

Oct 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexibility to adjust time cards if employee makes a mistake or cannot punch in due to computer problems. Love the employee request for time off feature.

Overall: Control over employee time cards.

Vendor Response

by OnTheClock on October 11, 2017

Thank you so kindly for the review, David! -OTC Team

great way to keep track of your vacation time and sick time - easy to use :))

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the convenience of the software and the accuracy of the time as well. The locate finder is a great feature as well.

Vendor Response

by OnTheClock on October 11, 2017

Cecelia, We truly appreciate you as a customer! Thanks for the review!

Simple, Easy to use

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software is very easy to set up and simple to use. It has made tracking hours and the payroll process much easier.

Cons: It would be nice if there was a way to set the language to Spanish for our Spanish speaking employees.

Overall: It's so much easier to keep track of everyone's hours each week and the project they are working on.

Vendor Response

by OnTheClock on October 11, 2017

Hello Rita, We do offer options for the users to change some of our basic prompts to the language they prefer. For example: Punch In can be changed to Spanish, French, etc. by manually changing it. If you need any assistance, please do not hesitate to contact us.

This program is very easy to use

Oct 02, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. This program is very easy for ALL employees to use (even the technically challenged ones)

Cons: Not as customizable as I would like. I would like to be able to adjust the employee selection, such as lunch break a little better. Also, the deduction for lunch should only be taken out if the employee worked over the amount defined for each punch record. Right now if an employee leaves for an hour (for an extended lunch) and punches in an out, it still subtracts a 1/2 hour if the total amount worked is over 6.0 hours.

Overall: Ease of use, web based.

Vendor Response

by OnTheClock on October 04, 2017

Hi Alyssa, Thank you for the review. I encourage you to contact us if you need any assistance.

Easy to clock in and clock out

Oct 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Do not have to have a paper time card or machine. Employee is able to clock in and out easily from his or her desk

Vendor Response

by OnTheClock on October 05, 2017

Thank you for the review! -OTC Team

We love OnThe Clock!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. Customer service. Cost is very affordable. Money saving. Tracking the reports are great!

Cons: I don't like that you can't select a manager's name and get a list of his/her employees. That would make it much nicer.

Vendor Response

by OnTheClock on October 04, 2017

Thank you for the review!

This saved me money the first week I put in my office.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use, how much time it saves me. I no longer have to worry if my employees are adding time to a hand written time sheet.

Cons: I like it 100%, we put this on all computers and set it to where the only place you can clock in is at your desk so when you log on you clock in.

Overall: saved money day one and still saving now.

Vendor Response

by OnTheClock on September 27, 2017

Albert, Thank you for the review.

Solved My Problem

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gets the job done for a reasonable price. Easy to use! My payroll company was charging over and it was not as easy to use as On The Clock. We actually use this for two companies and we just name them different jobs.

Cons: Not sure what I don't like because - it gets done what I need. I guess the reports could print out a little easier. Would like to see all the different jobs and then a summary and total. But, I'm so grateful for the program and it's ease of use - I don't want to complain. This is really hard to write -00 characters of the cons when I'm completely satisfied.

Overall: Cost savings and hourly payroll made simpler.

Vendor Response

by OnTheClock on September 22, 2017

Hi Susan, Thank you for the wonderful review and thank you for being a great customer.

Easy and worry free.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's simple to use and provides solutions for all of our needs. It's user friendly and does not require complicated directions to update.

Cons: The site could use a bit of a makeover. Aesthetically speaking, it looks and feels like a web site published 15 years ago.

Vendor Response

by OnTheClock on September 20, 2017

We appreciate your review!

Great customer support staff

Sep 15, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Software is fast and easy to track payroll. Would recommend a youtube training to assist. Once in the software regularly enough the process becomes easier.

Cons: Setting up may take a little time to begin with, but overall the process was smooth. Any small business owner could use.

Vendor Response

by OnTheClock on September 18, 2017

Hello Willette, Thank you for the review. We do offer YouTube videos that show you how to set up your account, along with many other 'How To' videos. You can find them under our Features tab. Here is the direct link as well. https://www.ontheclock.com/frmVideos.aspx Have a great day :)

I love it! I use the employee and the administrator portion and they both work great! No complaints.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to track hours and review old time cards. I also like that we can offer our employees paid time off and on the clock keeps tank of it all.

Cons: It doesn't communicate well with iPhones, so some of the employees have issues. Also, I would like it if the application could do everything the website can. The guys can't access and request paid time off from the application. Also the GPS doesn't always show on the punch map, even when they share they're location.

Overall: It makes my life easier as a manager. It's one less thing I have to keep track of, and its affordable.

Vendor Response

by OnTheClock on September 13, 2017

Thanks for the review :)

A helpful app which eliminates the need to "punch" in.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Online chat support. Easy user interface. Highly customizable. Smart phone-friendly. Automatic bill paying. Up to two employees before you charge.

Cons: A few times, the timesheet hasn't gotten to my accountants and I needed to send a screen shot instead. Easily remedied, and the problem seems to have gone away.

Vendor Response

by OnTheClock on September 12, 2017

Thank you for the awesome review! -OTC Team

Great software program and easy to use.

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it has a pretty accurate GPS coordinates where the employees clock in and out. I like that it figures the amount of work hours out for you and I like that the employees can send messages to you through the system.

Cons: It allows the employees the option to not share their location via GPS. It would be nice to have the ability to upload the employee hours to our payroll system.

Vendor Response

by OnTheClock on September 12, 2017

We appreciate your review! Have a great day!

Great value for the price. Always impressed by phone support techs.

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The intuitiveness and simplicity of use. I love the text to confirm feature that tells me when employees are clocking on and off, it has saved us a lot of money in catching dishonesty.

Cons: Some of the stupid default settings that screwed up 8mo. of payroll for our company that no one from OnTheClock seemed to notify me about during our call when we initially set everything up.

Vendor Response

by OnTheClock on September 11, 2017

Paige, thank you for the review!

Easy to use and efficient.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our employees use it every day to login and logout, so the easy of it is great for us. It is also very user friendly when I am going over the hours my employees have worked for the week. Makes my life easier.

Cons: Sometimes the app does not log people in our out so we have to go back and correct it. There are features that I could be using, I just do not know how to use them. If there was some type of user training would be nice.

Overall: We are able to keep track of employee work hours through the week, as well as keeping track of where they are clocking in from.

Vendor Response

by OnTheClock on September 08, 2017

Thank you for the review, Kathy. We have tutorial videos under our features tab located towards the top of our homepage at OnTheClock.com. We also offer free assistance and help with all parts of our services. Feel free to contact us at 888-753-5999 and we will be more than happy to help you explore additional features that you could benefit from.

This app is the most helpful I have used to track complicated employee hours and payments.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Economical. Easy to use. Great support. Loaded with features that can be ignored if not needed. Try it. You'll never look back.

Vendor Response

by OnTheClock on September 11, 2017

Thank you for the review, Victor.

Easy, efficient and great!!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like the GPS function and the accessibility. It's great to see where my employees clock in and to keep track of all the hours.

Vendor Response

by OnTheClock on September 07, 2017

We are happy to see that you are liking our product! Thanks for the review! -OTC Team

I need to spend more time learning the application.

Sep 06, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that there is an easy pull up, easy read. Easy reporting. I like the way the reports come through very clean and precise.

Cons: Finding time to learn and provide tutorials. Not 100% user friendly. I wish I could make specific employee reports as opposed to lumping them all together, for approval purposes.

Overall: Benefit of delegating employees to own and be responsible for their time.

Vendor Response

by OnTheClock on September 07, 2017

Thank you for the review! We do have tutorial videos on our website under the features tab. Please feel free to contact us and we will be more than happy to assist you. Have a great day :)

Perfect for what we do

Aug 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, calculates time and allows our employees to clock in remotely. Also appreciate the payroll calculation function

Cons: Resets PTO every year instead of rolling over, making it very difficult to keep track of time accumulated individually.

Vendor Response

by OnTheClock on August 31, 2017

Hi Marlon! Thanks for the review! We are always trying to improve our system to make it better. We value your feedback.

Easy for me to use and easy for my employees

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its great and easy. Layout is simple. Tracking is simple. Features are great and allow me to real see what is going on.

Cons: I wish it had an mobile app. Otherwise all is fantastic and easy to use. I cant ask for more. Great value.

Overall: Its simple. Easy for me and my employees to use.

Vendor Response

by OnTheClock on August 29, 2017

Hello Liz, thank you for the review. OnTheClock does have a mobile app. You can download it from The App Store for iPhones or Google Play for Androids.

Absolute Amazing

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I was able to get rid of my paper time cards, employees cheating on their times when they would log in and out, and it keep track of the total hours for me, instead of me having to figure everything out every payday, I run one simple report and input that info into my payroll manager.

Cons: The only issues I have, that are the time accumulator that is supposed to help me track sick time, etc is not working correctly, however I have not attempted to contact tech support yet. Also the other thing is, we are in Arizona and we do not change times, but some of my employees show up in the reports and hour off from the other employees and we have been unable to get all of our staff on the same time zones, even though we have configured the settings correctly. Otherwise a great product.

Overall: It has allowed me to save so much time each two weeks with figuring out my payroll for my staff. Plus it has cut out the dishonesty of some employees, who would add time to their time cards, previous to this system.

Vendor Response

by OnTheClock on August 28, 2017

Thank you for the review! We will have a representative contact you so we can assist you with tracking your employee's sick time. -OTC Team

On The Clock is the perfect fit for our time clock and benefit time tracking and use.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The web based nature allows freedom of use where ever I am working from as the administrator. The ease of use for the staff is fantastic for saving training time. Any questions I have had have been answered immediately.

Cons: I have not been able to use the scheduling capacity of the program to fit my needs. I schedule multiple departments one month at a time and have not yet been able to see everything I need to see at once on the screen set up options. More a me thing than a you thing!

Overall: Saves time, easy to use, and mobile access are my top three favorites!

Vendor Response

by OnTheClock on August 22, 2017

Thank you for the review and thank you for being a loyal customer of OnTheClock! -OTC Team

Great experince

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and understand. We use it with our employees and they talked about how easy it is to use.

Vendor Response

by OnTheClock on August 21, 2017

Glad that our service is easy for you to use. Thanks for the review.

OnTheClock has been the most straight forward and cost-efficient time clock system we've worked with

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mobile access with GPS tracking, regular updates, easy-to-use interface, web-based access, and competitive pricing structure are all items that are worth of highlighting with the software. Customer Service's response to questions has usually been within just a few minutes to an hour, which is leaps ahead of any other software we've worked with.

Cons: Archiving of time cards and custom date sorts on the time card tab can be display wonky and difficult to navigate. Lack of user roles also limit the functionality from an administrator perspective. We'd love a role that allows for approving of time cards without creation of users, an ability to sort by needing approval. The PTO aspect is a nice touch, but with some more functionality in regards to exporting or preventing requesting PTO beyond max use, it would merit even more priase.

Vendor Response

by OnTheClock on August 21, 2017

Thanks for the review :)

After using several online time clocks, OTC is by far the easiest to use.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, takes minutes. Love the clocking in/out process (you only have the option to clock in if you're not already clocked in, and you only have the option to clock out if you're not already clocked out.) Love the PTO feature and the ability to track earned and used time off. Best online time clock system we have used.

Cons: There are really no cons. Wouldn't mind seeing a warning when an employee forgets to punch out (an email sent to the supervisor when time "on the clock" exceeds a pre-determined length).

Overall: I have more time to do complete income producing work because I am not hunting down or having to add up time cards. We have two office locations, and this just makes my life so much easier.

Vendor Response

by OnTheClock on August 15, 2017

Hello Julie, Wow! It's so nice to read that OnTheClock is able to help improve your production. Thank you for the review :) -OTC Team

We simply use this for payroll time cards and it works great. Great value for the price.

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how user friendly it is to change or adjust things. I like being able to search the history and breakdown of different jobs.

Cons: When setting parameters for a search it changes it before all the parameters are set. Like if I want to look at one month of time for 1 employee I have to wait for it to change to the time or 1 employee before changing the rest. Also there is a box that pops up every time I have to click out of, that is annoying.

Overall: Easy time card use.

Vendor Response

by OnTheClock on August 07, 2017

Hi Janet, Thank you for the review. Looks like you may be experiencing some difficulties with some settings. We are going to have a representative contact you asap so we can solve these issues for you. -OTC Team

Intuitive and Fairly Priced

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use for both the administration and the hourly employees. Once the employees have their login information, the clocking in and out process couldn't be easier.

Cons: Sometimes the feature that limits workers' ability to clock in and out from a specific geographic range doesn't seem to work.

Overall: Simplifies hourly payroll

Vendor Response

by OnTheClock on July 31, 2017

Hi Joey, Thanks for the review. I see that you have issues with the geo fencing at times. Feel free to contact our support team at 888-753-5999 or email us at support@ontheclock.com Thank you, -OTC Team

Simplistically amazing!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used OTC for a few years and it just doesn't get any easier. It's easy to setup, use, and it very cost effective!

Cons: I love that there's a lot of integration with payroll services and would like to see SurePayroll added to that list.

Overall: Accurate accounting of time and personal time off.

Vendor Response

by OnTheClock on July 19, 2017

Thank you for your feedback and review, Don! OnTheClock truly appreciates it!

Any time I call i get the answer I need.

Jul 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate the ability to check multiple locations with the ease of only one login. I employ a large number of employees 20 years old or younger and am constantly fixing missed check in times or forgotten check out times.

Cons: I have had issues logging in from smart phone. I have to rekey my password everytime. I dont have that issue when logging in from my desktop.

I tried the phone app and could not log in as administrator nearly as easily as from the website.

I wish there was a setting that I could set as an automatic logoff (or even better a zero out). This would help with employees that forget to log off and there shift continued adding up.

Overall: It saves time and money organizing payroll information

Vendor Response

by OnTheClock on July 19, 2017

Hi Douglas, Our product developer will be contacting you so OnTheClock can help make the operation of the app more convenient to use. Thank you for your review! :-) -OTC Team

easy time clock to use and very affordable

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is really affordable and easy to use. It is all online so my data is always safe and backed up. I can send my payroll reports from anywhere in the world

Cons: some of the screen are not as crisp and well designed as they could be. The screens remind me of a windows 95 interface.

Overall: Affordable and easy to use, safe data and it makes managing time easy

Vendor Response

by OnTheClock on July 19, 2017

Hi Clemont, thank you for the review. Is there a particular screen that you would like to see updated on our site? Your feedback is highly appreciated :) Thank you, -OTC Team

Super easy to use and great reports!

Jul 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use and the ease of adding and removing employees is great! This has simplified our life so much with our small business and being able to have employees download and app and clock in and out is fantastic!

Vendor Response

by OnTheClock on July 19, 2017

Thank you for the review!

On the clock is easy for the employees to clock in/out.

Jul 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy for the employees to use. They are able to see their hours worked without an issue. It is also easy for me to see who is in and not.

Cons: On the clock, need more options for reporting. I would like to be able to print in first name order, that is the order QuickBooks has the employees. It would be nice to be able to add the salary employees to keep track of vacation, sick and holiday. I wish there was a way to add holidays for all employees, not individually.

Vendor Response

by OnTheClock on July 05, 2017

Hello Charisse, Thank you for the review :) You're right, we do need more reporting options and this is something that we would like to have available sooner than later. -Salaried employees can track vacation, sick and holiday using OntheClock. They would do it the same way hourly employees do, except they would not punch in or out each day using the punch clock. -The employer can add bulk pto using OntheClock PTO Menu -> Bulk PTO. I hope this information was helpful. One of our customer support members will be reaching out to you soon to help assist you with these options. Have a great day, OTC Team

I like the software but I wish you could print more reports

Jul 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user friendly and has easy access to employee information....not sure what else to say but it wont let me submit without more words

Cons: I wish you could print more reports ex: list of vacation, combined reports, and the option to list by employee number not just name

Vendor Response

by OnTheClock on July 10, 2017

Thank you for the review and your feedback! We always enjoy reading what our users would like to see our system offer. Your recommendations are very valuable to us :)

Reliable Accurate App

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost

Cons: App does not load overtime into Quickbooks. Only total hours is loaded. Need to separate hours in Quickbooks before running payroll.

Overall: Ease of use

Vendor Response

by OnTheClock on July 03, 2017

Charlie, Thank you for your feedback. Our developers will be taking a look into this to see if this issue can be resolved. We are happy to see that you enjoy our service :) -OTC Team

Very easy to use!

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How convenient it is and that I have it on my phone. And it's very easy to use both on computer and phone.

Cons: The fact that I cannot go back to the archive pages once I have clicked on it. Sometimes I need to get it back but I have to double and triple check myself before I click on save and archive.

Vendor Response

by OnTheClock on June 26, 2017

Alexandra, Thank you for your feedback. Our developers will be taking a look into the archived pages problem for you. We appreciate your honesty; it helps us improve our system to make it easier for you to use :) -OTC Team

Best thing we ever did to upgrade and expedite our employee payroll.

Jun 22, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to see via gps where the employee clocks in, and that they can do it with ease from their phones. Also the memo field, for a note to the Office Manager should they need to.

Cons: The scheduling feature isn't the easiest to use, so we just forego it. Otherwise we love everything about it!

Overall: Ease of use by employee, ease of payroll processing by Office Manager

Vendor Response

by OnTheClock on July 10, 2017

Kristen, our scheduling feature has been talked about here at OnTheClock as something we may need to improve. Thank you for your feedback and we are definitely going to do our best to improve our system.

Excellent software, have had no issues since implementation over one year ago.

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, flexible for those employees that do not work on site. I like that it has the ability to log the location for offsite employee clock in/out. This software is highly reliable and has plenty of options. Cost is also wonderful.

Vendor Response

by OnTheClock on July 10, 2017

Thank you for the review, Bethanie. We are extremely glad to hear that you find our system highly reliable. This is one of many parts to our system that we find very important.

Easy to use.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Accessibility. User friendly. I like the ability to track past log in information, as well as gps login info.

Cons: Log in is tough of you don't save your password and email. Overall I'm very satisfied with the service.

Vendor Response

by OnTheClock on July 05, 2017

Thank you for the review, Brooke!

Great , easy-to-use time clock system.

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really Easy to Use. Makes payroll a breeze to take care of. Employees have no trouble logging in and I no longer have to manually calculate hours each week.

Cons: I wish it was integrated with my full-service payroll company so I could avoid the extra step of adding hours to payroll manually.

Vendor Response

by OnTheClock on June 22, 2017

Tracy, We are super happy to hear that you no longer have to manually calculate hours each week. Isn't it nice to not have to worry about it? -OTC Team

Free, mostly fully functional

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's free to use, web based, geo fencing via IP or GPS (if set up that way), relatively easy to scale (but charges start scaling up also)

Cons: Not the slickest interface, reporting is okay (CSV). Integrations are limited (QuickBooks via CSV).

Vendor Response

by OnTheClock on June 22, 2017

Ben, Thank you for the feedback. We are glad that you like our service :)

Very happy with your product

Jun 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy for employees to use! very user friendly, totals nicely, your doing a good job keep up the good work. Bravo Bravo!

Overall: easy payroll day

Vendor Response

by OnTheClock on June 22, 2017

Thank you!!

Awesome app

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's self explainable .software allows me to keep a accurate record on my employees. It also send me a message when they clock in and out.

Cons: I love the software .there is not anything I don't like about it. It keeps up with my center time. Only problyi have is that some are on different pay cycle and I don't know how to switch it

Overall: I don't have to calculate my time anymore.

Vendor Response

by OnTheClock on June 19, 2017

Latarsha, Thanks for the heads up! If you need any assistance please contact our customer support team and they will be more than happy to help you in any way. -OTC Team

Awesome!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, lots of options for any small business owner like myself! You can do payroll as well which make this crazy valuable!

Cons: The ability to have more employees would be nice. Would be cool to have an automated system as well!

Vendor Response

by OnTheClock on June 19, 2017

Hi Alexander, Thank you for the review and suggestion. We always value our customer's feedback.

Great, easy to use app. Would recommend highly.

Jun 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great employee time options and data exporting/reporting capabilities. Excellent customer support, very quick response time and easy to work with.

Cons: I recall when first downloaded that I had an issue with the GPS employee tracking function but have not needed it since. I will re-attempt to use this function and see if issue still occurs. Other than that, I have had no issues and have no complaints with the sotware

Overall: Easy access for employee and admin whenever needed. Quick and easy end of year reporting for contractors 10-99 tax information.

Vendor Response

by OnTheClock on June 19, 2017

Jim, Sorry you had issues with the GPS. Please let us know if you still have any problems when trying it again. Thank you, OTC Team

Very User Friendly

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use features, ability to use mobile application for clock-in/clock-out. Setting up a new employee is very simple and easy to do.

Overall: Employees can see their time cards. They could not with our previous system.

Vendor Response

by OnTheClock on June 13, 2017

Amanda, We understand how stressful it can be when hiring a new employee, so this is why we have really concentrated on making it as simple as possible to add them into the system so you can start tracking their hours accurately. Thank you, -OTC Team

Excellent system with multiple features

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple yet effective tool for a small organization. Punch compliance has improved and very few punch corrections required due to other time clock management systems.

Overall: I am not sure of any areas that need improvement for our size of organization. We are very satisfied.

Vendor Response

by OnTheClock on June 13, 2017

Hello Abe, Thank you for using us! We are very happy to see that your company is benefiting from using our service. Have a great day! -OTC Team

I needed a system that was easy to use. This one is great!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My employees can all easily use this system. I get the reports I need without a bunch of stuff I do not need.

Vendor Response

by OnTheClock on May 24, 2017

Susan, We are extremely happy to hear that your employees find the system easy to use. One of our main goals is to provide convenience to our users. Thank you, -Tim

This app has been a tremendous help managing my staff

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The export feature is amazing. I can easily integrate this into my payroll software. It has saved me the painstaking task of entering time manually, and has reduced my errors by 100%!

Cons: The GPS function does. It always work, and I have not been successful restricting that function. I also wish there was online training.

Overall: It has saved me valuable man hours doing payroll, and allows me to manage my staff more effectively.

Very useful to navigate

May 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Employees find it easy to use they use weekly as they clock in of mornings. Clock out at lunch and the end of the day.

Cons: If internet is down have to keep track of each employees time when they come in and when they are leaving for lunch and at the end of the day.

Vendor Response

by OnTheClock on May 18, 2017

Here at OnTheClock, we are happy to read that you like our services! Thank you for being a loyal customer! -OTC Team

I love everything about on the clock

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have had nothing but good things to say about On The Clock. We have worked with your company for the past 7 years and have never had any issues.

Vendor Response

by OnTheClock on May 26, 2017

Thank you for being a loyal customer of ours for more than 7 years! We are thankful to have customers like you. -OTC Team

On the Clock Easy Peasy

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and real time feature.

Cons: I have nothing bad to say.

Overall: On the Clock is extremely user friendly and easy to use. I have found that it works in real time and so there is no waiting for it to catch up with itself.

Vendor Response

by OnTheClock on January 09, 2017

Thank You Erin! ~the OTC team

On The Clock

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, always up and running, flawless, reasonably priced

Cons: None

Overall: We use this software for our retail store, since 2013. It is an exception, no flaws, software. I have not experienced any downtime with the program and it is very user-friendly. I have only had reason to call customer service once - to replace my billing information - they were friendly, fast and eager to help.

Recommendations to other buyers: No plans to use any other clock or service - keep doing what your doing.

Vendor Response

by OnTheClock on January 05, 2017

Thank You Sherri! ~Dean

On The Clock - On The Ball

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Cons: The mobile app does not have the functionality to exit the program by just pressing the "back" button. You need to press the middle button and the app keeps running in the background. If this can be fixed it would be nice. Furthermore, the process to add scheduling tasks etc. is very tedious. Maybe this can be simplified?

Overall: Awesome service. Willing to adapt the program to suite our specific needs. Highly recommended. My team can now punch in and out without me having to manually change the times because of daylight savings here in New Zealand.

Vendor Response

by OnTheClock on May 18, 2017

Hello TJ, We are happy to hear that you think our service is awesome! This is one of our goals when it comes to how our customers view the service. Regards, -Tim

Great system to replace the old time clock.

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Before using this, I had the employees tell me how many hours they work each day & they always say 8. With this, the hours are usually 7-7.5 with them coming in late, longer lunch, etc. Amazing.

Vendor Response

by OnTheClock on May 26, 2017

We are happy to hear that you are able to track your employees' hours more accurately from using our service. -OTC Team

On the Clock works.

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used On The Clock for over four years with no difficulties. Staff like the quick clock in and out and they find the ability to check their hours worked and accrued PTO is very helpful. I have found the support team to be most helpful and the response to questions is quick and accurate. I have recommended On the Clock to many of my friends.

Vendor Response

by OnTheClock on December 02, 2016

Thank you for the kind words! the OTC team

EASY and CHEAP Employee time manager

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I searched through quite a few different options for what we would use with our employees to clock in and out and manage PTO. This has at all and at a really great price. It is super easy to manage from my end and pretty much fool proof on the user end. Couldn't ask for better!

Vendor Response

by OnTheClock on May 18, 2017

David, We try our best to make our system as easy as possible for our customers to use. We are glad to hear it is easy for you to manage! -OTC Team

simple but effective

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been using a few years and it is ahelpful simple clock that works as expected and is easily used by both employees and supervisor.

Vendor Response

by OnTheClock on May 26, 2017

Thank you for the review! We are extremely happy that you find our product simple to use! :) -OTC Team

Thanks on the Clock!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: You make our job easier by facilitating a convenient, easy access solution to time management that brings our office needs into the 21st century!

On the Clock, easy to use, secure and accurate

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wanted to share that we have been using on the clock for 9 years and have never had an issue with the software. Love the consistency and the easy to use software. I don't think we have ever had to call in for any questions which is super great. The cost per month is very reasonable and worth every penny. Thanks for such a reliable product!

Very Pleased, Highly Recommended!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The service is excellent. Very easy to use, to learn, and to get all the information you need. Also easy to add/delete employees. Easy to export information and printing is easy and very readable.

Great Resource

Oct 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great resource for any business, particularly small business that wants to monitor employee attendance. The system works efficiently and can be operated from any location away from actual work place. Pricing is reasonable. We love it.

Great customer service!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Mark was super patient and helpful! Walked me through all the steps to accomplish what I needed to do! Thanks!!

Been a customer for years!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to manage multiple locations.

Cons: Haven't encountered any issues.

Overall: It is a great value for keeping track of employee hours. Started using this software to monitor employees at 3 different locations and made it easy to manage all 3 locations in one report.

Convenient and Easy to Use

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to adjust pay, add vacation and holiday pay. Very user friendly.

Cons: Everything is great as far as I can tell!

Overall: This is a very user friendly website that anyone can adapt to. It is great for individuals to be able to look at their time sheet and for managers to manage the time sheets. Our bookkeeper can access the hours from another location to process payroll. I would highly recommend OnTheClock.com.

administrator

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does the calculations.

Cons: none

Overall: WE have used your services since 2006. We are very happy with the service and the update to the service

Recommendations to other buyers: Get it, use it

Merit Medical Review

Sep 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of going from section to section.

Cons: Trying to understand set up for employees to not be able to manipulate the system,

Overall: When we had time clock issues, very responsive to our questions and gave us the answer(s) we needed.

Time Clock

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We did not have a time clock, so the employees would write down their time on a sheet of paper. With OntheClock it has been much more accurate, very easy to use and above all very cost efficient.

Great Online Clocking

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We hire several independent contractors and needed a clocking system for them to use. OnTheClock has been the perfect tool and very easy to use.

Positive Review

Aug 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Texting when people clock in

Cons: need a better scheduling tool

Overall: it has been good nothing bad when i called with questions someone called me back and was helpful only thing

Recommendations to other buyers: Not really

Insurance Marketing Group Review

Aug 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Cons: I do payroll and I can't download time cards into Quickbooks because I don't have the admin log in. Not all admins do Payroll. Wish I had access to do this.

Overall: It's Inexpensive, Has Great Features, And It's Easy to Use. There's not much to complain about. Great experience so far.

Checks and Balances

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Knowing that I'm not always in the office this has allowed me to better track my employees time. There is no question of when they have arrived as they must log in to the computer and "clock in"

Awesome software

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software is a very easy user-friendly program. Love it!!! I would recommend it over other timeclock programs out in the market.

Time Clock

Aug 17, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to navigate
Does not seem to "go down"

Cons: Needs more options such as when you enter a schedule in the system, instead of notifying ALL employees, you should be able to select a particular group of people. Due to current setup, we are unable to use this function for our staff.

Overall: System is very basic and therefore, is easy to use. Easy to pull reports and enter information for employees.

Good basic timeclock system

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very intuitive.

Cons: I have set terminated employees as inactive however, holiday pay that was programmed in before they left, continues to come up for them. I wish once an employee was inactive they would stay that way unless/until reactivated.

Overall: Overall this is a great product for the price. There are just a few improvements I would suggest as listed below.

Recommendations to other buyers: With the rounding feature, I wish it would still show me what time they punched the clock and what time it rounded to. I wish it would allow an employee to cancel or edit PTO requests. Would love the option for military time.

Great program and great customer service!

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use!

Cons: I love the program

Overall: I had some questions when I first got the program. I sent 3 emails throughout my first day and they promptly responded and were terrific to help me and accurate in their response.

Recommendations to other buyers: Try it and you will be glad you did.

Effective Time Clock

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to switch between different departments and jobs

Cons: We use QuickBooks, but it is hosted by HarborCloud, so we can't import directly to QuickBooks.

Overall: This time clock is a good value for us as a small business, it helps track job costs and simplifies payroll.