# Equip360 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Equip360 Software - reviews, pricing plans, popular comparisons to other Product Configurator products and more.

Source: https://www.capterra.com/p/159061/GenSuite/reviews

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# 

 Equip360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Equip360

## What is Equip360?

GenAlpha is the provider of Equip, the most complete B2B eCommerce Solution available for equipment manufacturers and dealers. Equip offers an innovative technology solution including eCommerce, a 2D and 3D commerce-enabled parts catalog, and aftermarket business analytics. We have scoped and developed product configurators for our OEM clients. At GenAlpha we deliver products and services that enable equipment manufacturers to accelerate profits online.

## What is Equip360 used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$150000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Equip360 alternatives

Highest Rated

[4.9 (51)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customer Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Search/Filter

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Equip360 45 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Material list of manufacturing parts and associated costs

Accept and track orders with multiple items

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Automatically suggest related, complementary or add-on items to customers

Record customer information, purchase history, and other notes

Store and organize information about customers and previous interactions

Create labels for products that contain required information such as colors, sizes, dates, etc.

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Integrate with existing ERP systems

Serves B2B organizations

For use by customers

Group and package individual but related items as one package set

The activity of promoting the sale of goods at retail

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage multiple teams and operations from a central location

An online catalog of inventory that customers can view

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Compare multiple products based on their features, capabilities, pricing, etc.

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Visualize products in real time, as they are configured

Accept and track repeat orders

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

4.3 (4)

Basic

$150,000

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Integrations

[

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QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

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JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.2

Based on 5 reviews

Filter by rating

5(2)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Jessica C.

TICO Edge Parts Coordinator

Retail

### "Great Experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2021

Everything about this software, including the GenAlpha team, has been nothing short of awesome. Equip is very user-friendly for both internal and external users. Every update brings more tools to assist the customer with searching for and purchasing parts. Changes can be easily made by an administrator, or a help ticket can be submitted with ease for more complicated changes or updates. The responsiveness of the support team is 10/10.

Pros

From an administrator standpoint, this software is very easy to use. After speaking with many of our site users, the general consensus is that this software is easy to navigate and very user-friendly.

Cons

I don't know if there is anything that qualifies as something I like least. My experience has been great all-around!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Debra B.

Customer Service

Financial Services

### "Difficult to navigate"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

June 24, 2021

We are forced to use this software at my company. It is supposed to make the process faster and easier, but it really takes longer than our old method. I'm sure it's a learning curve, but I'm not thrilled.

Pros

Able to pre-fill forms and retrieve client data with little effort. It is easy to sort and find my client by name.

Cons

I find the program difficult to work through. It's not intuitive. Often, I get to the end of my date entry and am met with an error. I know I didn't skip any steps, but I have to click the error message to return to a screen that never showed up in the first place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tamika H.

CSRII

Automotive

### "GenAlpha Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2020

My overall experience has been pleasant. The product/software works well with all of the ins and outs that the company needs. Working with the personnel has been great. They listen to the changes needed and implement those changes to best fit the companies needs.

Pros

What I like most about the software is the ease of use.

Cons

What I like least about the software is the search capability. The global search feature seems a little glitchy at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

AMINDA O.

CSR (Site Support)

Automotive

### "Great Customer Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2020

Pros

As an Admin of the site, I like most that I get quick resolution to my issues and concerns. I appreciate the time the developers take to listen to suggestions for improvement. I like that the developers are always improving the software to keep it current with other sites features. I like that this software interfaces well with SAP.

Cons

I feel that the use of facets could be improved. I feel the challenges we have with the software stem more from our internal data, and less from the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amanda C.

Director Customer and Product Support

Automotive

### "Equip your ebusiness for success!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2020

Equip has worked closely with our company to deliver a robust eCommerce channel for our customers. This platform has allowed us to grow sales with current customers and reach new customers. They have anticipated both ours and our customers needs and supported us both in implementing new features and timely solutions. Equip works closely with their clients to guide them in using eCommerce features, data analytics, and best practices to successfully market/sell their products and stay ahead of issues. The business partnership with Equip has been critical to our company's strategy plans.

Pros

This software has provided our customers an easy to use and stable solution with multiple efficiency tools based on their requests and navigation patterns. The customer focused and business driven development process ensures an agile and responsive platform for our customers. Strong release and responsive support teams. At launch we started with less than 15% of our customers entering orders online, today we are over 80% with increases each month.

Cons

Our wish list of features to improve in our eCommerce solution stem from limitations in our ERP system. Equip has worked closely with us to address many of these limitations, yet our Kit functionality continues to be an area of focus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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