# SWEET Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SWEET Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/159062/SWEET

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# 

 SWEET Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SWEET

## What is SWEET?

THE BLUE SKY ADVANTAGE. EVERY FEATURE. EVERY INTEGRATION. BETTER PRICING At Blue Sky Collaborative we work with you, to ensure over time you receive more value than any other peer to peer fundraising software provider. We provide organizations easy to use, innovative and flexible software to achieve their fundraising goals, communicate their mission and convey their personality their way

## What is SWEET used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1250

Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SWEET

4.5 (10)

VS.

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$1250

Per Year

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (10)

Ease Of Use

4.3 (871)

Value For Money

4.4 (10)

Value For Money

4.5 (774)

Customer Service

4.4 (10)

Customer Service

4.8 (751)

## SWEET alternatives

Highest Rated

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

[4.4 (179)](https://www.capterra.com/p/154495/Donately/reviews/)

Starting price

Contact vendor for pricing

[4.3 (13)](https://www.capterra.com/p/124019/Engaging-Networks/reviews/)

Starting price

$17100.00

Per User, Per Month

[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/159062/SWEET/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contribution Tracking

View donor contribution history, track how much money have been raised over time and measure progress

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Donation Tracking

Track and view detailed financial donation history made by contacts and members

Donor Management

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

SWEET 20 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

View donor contribution history, track how much money have been raised over time and measure progress

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Software specialized for non-profit organizations

Ability to match gifts through the system

Database of members to track personal information of individuals and families

Ability to make a donation from a mobile device/app

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Track commitments to donate in the future

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

4.1 (10)

4.1

Based on 10 reviews

## Pricing

Value for money

4.4 (10)

Basic

$1,250

Per Year

Value for money

4.4 (10)

4.4

Based on 10 reviews

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## Support, customer service and training options

Customer Service

4.4 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (10)

4.4

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

5(7)

4(2)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SS

Stephanie S.

Director of Advancement Services

Non-Profit Organization Management

### "Excellent Customer Service, Highly Customizable, Good Price Point"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2020

The customer service is exceptional! We really appreciate that when we had a request or an issue, the SWEET team was responsive and ready to address it. We're really pleased with the product and anticipate it will help our organization raise substantial funds.

Pros

SWEET is easy and intuitive to use. Even for people without much prior experience working with CRMs, crowdfunding platforms, or tech in general, it didn't take long to become really comfortable with the product. SWEET was able to customize just about everything to look exactly like our website. From fonts and colors, to photos and logos, SWEET is an extension of our brand.

Cons

We had to work through a few challenges to make sure everything was working and functioning the way we wanted, but in every instance there was a solution that we quickly found.

Switched from

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

We still continue to use NEON as our CRM, but we wanted a more robust, user friendly, and attractive product for our peer-to-peer fundraising platform.

Reasons for choosing SWEET

SWEET had a better price point. Both products were very similar in capabilities, but we love that SWEET does not charge a percentage on transactions, and the customer service is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jillian H.

Annual Fund Manager

### "Overall, we've had a good experience with the software."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 22, 2018

Pros

The software enables us to have a fundraising platform for our peer-to-peer fundraising event which is one of our most important fundraising avenues.

Cons

Overall, we are pleased. I don't feel like it's the most sophisticated out there, but we are a small shop and this meets our needs at a relatively good price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dana M.

parent volunteer

### "We've had an excellent experience with Blue Sky's customized website they created for our school."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 16, 2018

Pros

We like most the real time ability to track online and offline donations so that our site truly captures real time accurate total donations. We are also extremely excited about the ability to use the new feature which offers the donor the option to include the donation convenience fee included with his/her donation amount. We are expecting this will save our school a significant amount of money in our fundraising campaign. Finally, the pure fact that our website was customized specifically for our own needs is exactly what we were looking for. It is not an "out of the box" software program. Blue Sky was able to take exactly the metrics that we are looking to track by student and by team - and make it easily accessible for our users online, and also mobile friendly. Lastly, as an administrator, it has been immensely helpful to have excellent customer service. Blue Sky is available and responsive and has been accommodating to our evolving needs. Thank you all!!

Cons

We were a bit frustrated with the limitations of the editable/customization tools (e.g, formatting difficulties and/or ability to upload hyperlinks, videos, etc. in the site email tool.) Also there are a few "static" pages that are not editable after the site goes live and participants are pre-registered (in our case.) We would like all pages to be edit-able or at least be aware ahead of time (with a checklist) of the pages that need to be reviewed before going live.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Aneena A.

Business Manager

Education Management

### "So far so good."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 12, 2018

Pros

I love the facts that there is seamless connectivity with Paypal. It is reliable and easy to use even for laypeople.

Cons

Lack of reporting features. I would like to see better reporting like team reports, balance due and other features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Charlie T.

Executive Director

### "Been a big help for our new peer-to-peer fundraising event"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 12, 2018

Pros

It's meeting our needs for engaging participants in this new event, has an easy-to-use dashboard to track results and allows easy follow up with participants

Cons

We're still new to it and still learning how to leverage its capabilities. So, the only thing we don't like is that we're still getting up the learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Rebecca C.

Marketing Director

### "We did about the same with EventBrite for ticket sales :("

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

May 8, 2017

Pros

Our customer service rep. was fairly quick to respond to concerns, site looked amazing, and it was nice to have everything in one place.

Cons

Our sales barely improved over last year, and the only real difference was that we used BlueSky this year and our website with tickets purchased on EventBrite this year. Setting up the site was very buggy/they kept making errors. I had to very thoroughly check up on EVERYTHING they did, because there were so many errors. Example- I asked what the finished URL would be, and was told ###.org. Later, it was set up under ###.com- the .org site did not work. I had to ask them to fix it, there was no follow through to ensure we had correct info. Example 2- the automated emails featured tags that would autofill with the event name and company name. They were set up incorrectly and I had to conference call to explain and fix. The default content was obviously copy/pasted from another event and still had their info/mention of a password in it. When I asked about the password, I was informed that it was an old feature. Example 3- the amount raised tally bar didn't work when first set up, it took a few tries before they fixed it. These are just samples of concerns, I feel like there was no attention to detail in creating our site. All told, we only brought in Pre-Registration (compared to EventBrite in 2016). Donations did increase (in donations). So total brought in was higher, but not nearly enough to cover the cost of the website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kristi R.

Non-Profit Organization Management

### "Overall pleased"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 8, 2017

Young Audiences of Oregon and SW Washington has facilitated jog-a-thon fundraisers with schools in our area since 1977. For 40 years, we have sent students out door to door to gather pledges from neighbors and friends using a paper form. Schools then have to process all of the donations that come in prior to depositing them in their accounts. After considerable research we chose to work with Blue Sky's SWEET software. They were able to fully customize the pages and forms to our unique situation. This year, with the help of Blue Sky, we finally fully launched our online donation platform and it is wonderful! We saw an increase across the board in fundraising numbers from almost every school and it is such a great resource for us to be able to offer our schools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Katie D.

Technology Manager

Non-Profit Organization Management

### "Excellent Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2017

Blue Sky provides a great experience for both the customer and the end users of the software. Blue Sky is really unparalleled in terms of software customization and the truly personalized, engaged customer support you'll get. What we most love about Blue Sky, though, is how reliable and dependable they are. We can always count on them to follow through and trust that Blue Sky will always be there for us. Highly recommended!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Elaine M.

Philanthropy

### "How Sweet It Is!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2017

I've used the Sweet software by Blue Sky Collaborative since 2012 with more than one organization. It has great and easy functionality. It's user friendly on both the user and the administrative sides. The customer service is always spot on and quick to help whenever I have questions or concerns. It's the only pledge platform that I want to use on future projects.

Pros

It's an easy platform to set-up fundraising campaigns. I can quickly look up donors, registrants, and team information. I can add and edit anything that needs modifications without any hassle.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Megan D.

Director of Development

Non-Profit Organization Management

### "Highly Recommend Sweet from Blue Sky"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2017

My organization utilizes Sweet for a dedicated website for our Walk/Run for Adoption. This is my first year in this position and after consultation with the team at Blue Sky, I decided to upgrade to the Sweet Advanced package. The team at Blue Sky has been incredibly responsive and helpful through the design, build, and roll-out of the site. We just recently launched and are so pleased with the look and functionality. I highly recommend this company and this platform.

Pros

Customer service from the team at Blue Sky; custom design; ease of use for editing and creating content.

Cons

No cons really

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159062/SWEET/reviews/)

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