--- title: "SWEET Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SWEET Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/159062/SWEET/" page_type: "product" language: "en" --- # SWEET Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SWEET ## What is SWEET? THE BLUE SKY ADVANTAGE. EVERY FEATURE. EVERY INTEGRATION. BETTER PRICING At Blue Sky Collaborative we work with you, to ensure over time you receive more value than any other peer to peer fundraising software provider. We provide organizations easy to use, innovative and flexible software to achieve their fundraising goals, communicate their mission and convey their personality their way ## What is SWEET used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1250 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SWEET?[Manage this product listing](https://www.g2.com/products/sweet-by-blue-sky-collaborative/claim_requests/new?auto=true) ## SWEET Overview Updated August 2026 AI summary SWEET offers small businesses cloud-based tools for donation management and fundraising, supporting donation tracking, donor and volunteer management, event organization, and online or recurring giving. Nonprofits can manage pledges, process payments, issue receipts, and analyze reports. Optional features include campaign management, mobile giving, and gift matching, making it suitable for teams seeking to coordinate and track fundraising activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SWEET 4.5 (10) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $1250 Per Year Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.3 (872) Value For Money 4.4 (10) Value For Money 4.5 (775) Customer Service 4.4 (10) Customer Service 4.8 (752) ## SWEET alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220131/Zeffy/) [View all alternatives](https://www.capterra.com/p/159062/SWEET/alternatives/) ## FAQs about SWEET Overview ### What company size and specific industries is SWEET built for? SWEET is designed for non-profit organizations and schools that run peer-to-peer fundraising events, including cycling events, DIY campaigns, galas, dinners, and walks or runs. It is suited to organizations in the nonprofit and education sectors that raise donations through event-based fundraising. Features and Usability ### What are the key features of SWEET? SWEET offers CRM and fundraising management for nonprofits, with donor management, contribution tracking, and donation tracking at the core. It also includes campaign management, event management, online giving, recurring giving, payment processing, reporting/analytics, and volunteer management, plus online forms, receipt management, and mobile giving. Getting Started and Support ### What training and onboarding options does SWEET offer? SWEET provides live online sessions and documentation for training and onboarding. Live online sessions support guided instruction with a trainer, while documentation gives teams written reference material for reviewing setup steps, features, and procedures at their own pace. Getting Started and Support ### What customer support options does SWEET offer? SWEET provides chat support for customer assistance. No reviewer feedback is available on support experience, so there is no catalog-based evidence to describe response times, helpfulness, or common frustrations. Users should expect support through chat only, as listed in the product catalog. ## Features AI summary Based on 2,971 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) SWEET supports **Donation Tracking** and **Online Giving**, giving organizations a way to record contributions accurately and accept donations through digital channels. However, it does not include **Contact Management**. Instead, it offers other highly rated capabilities, including **Donor Management** (**57%**), **Payment Processing** (**61%**), and **Reporting/Analytics** (**45%**), which help nonprofits organize donor information, handle transactions efficiently, and review fundraising results, allowing teams to improve donor relationships and make better fundraising decisions. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contribution Tracking View donor contribution history, track how much money have been raised over time and measure progress CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Donation Tracking Track and view detailed financial donation history made by contacts and members Donor Management Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach SWEET 20 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Gift Matching Management: Ability to match gifts through the system - Membership Management: Database of members to track personal information of individuals and families - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.1 (10) 4.1 Based on 10 reviews ## Pricing Value for money 4.4 (10) Basic $1,250 Per Year Value for money 4.4 (10) 4.4 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (10) 4.4 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(7) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent SS Stephanie S. Director of Advancement Services Non-Profit Organization Management ### "Excellent Customer Service, Highly Customizable, Good Price Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2020 The customer service is exceptional! We really appreciate that when we had a request or an issue, the SWEET team was responsive and ready to address it. We're really pleased with the product and anticipate it will help our organization raise substantial funds. Pros SWEET is easy and intuitive to use. Even for people without much prior experience working with CRMs, crowdfunding platforms, or tech in general, it didn't take long to become really comfortable with the product. SWEET was able to customize just about everything to look exactly like our website. From fonts and colors, to photos and logos, SWEET is an extension of our brand. Cons We had to work through a few challenges to make sure everything was working and functioning the way we wanted, but in every instance there was a solution that we quickly found. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) We still continue to use NEON as our CRM, but we wanted a more robust, user friendly, and attractive product for our peer-to-peer fundraising platform. Reasons for choosing SWEET SWEET had a better price point. Both products were very similar in capabilities, but we love that SWEET does not charge a percentage on transactions, and the customer service is great. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JH Jillian H. Annual Fund Manager ### "Overall, we've had a good experience with the software." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 22, 2018 Pros The software enables us to have a fundraising platform for our peer-to-peer fundraising event which is one of our most important fundraising avenues. Cons Overall, we are pleased. I don't feel like it's the most sophisticated out there, but we are a small shop and this meets our needs at a relatively good price. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DM Dana M. parent volunteer ### "We've had an excellent experience with Blue Sky's customized website they created for our school." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 16, 2018 Pros We like most the real time ability to track online and offline donations so that our site truly captures real time accurate total donations. We are also extremely excited about the ability to use the new feature which offers the donor the option to include the donation convenience fee included with his/her donation amount. We are expecting this will save our school a significant amount of money in our fundraising campaign. Finally, the pure fact that our website was customized specifically for our own needs is exactly what we were looking for. It is not an "out of the box" software program. Blue Sky was able to take exactly the metrics that we are looking to track by student and by team - and make it easily accessible for our users online, and also mobile friendly. Lastly, as an administrator, it has been immensely helpful to have excellent customer service. Blue Sky is available and responsive and has been accommodating to our evolving needs. Thank you all!! Cons We were a bit frustrated with the limitations of the editable/customization tools (e.g, formatting difficulties and/or ability to upload hyperlinks, videos, etc. in the site email tool.) Also there are a few "static" pages that are not editable after the site goes live and participants are pre-registered (in our case.) We would like all pages to be edit-able or at least be aware ahead of time (with a checklist) of the pages that need to be reviewed before going live. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AA Aneena A. Business Manager Education Management ### "So far so good." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 12, 2018 Pros I love the facts that there is seamless connectivity with Paypal. It is reliable and easy to use even for laypeople. Cons Lack of reporting features. I would like to see better reporting like team reports, balance due and other features Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Charlie T. Executive Director ### "Been a big help for our new peer-to-peer fundraising event" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 12, 2018 Pros It's meeting our needs for engaging participants in this new event, has an easy-to-use dashboard to track results and allows easy follow up with participants Cons We're still new to it and still learning how to leverage its capabilities. So, the only thing we don't like is that we're still getting up the learning curve. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RC Rebecca C. Marketing Director ### "We did about the same with EventBrite for ticket sales :(" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 May 8, 2017 Pros Our customer service rep. was fairly quick to respond to concerns, site looked amazing, and it was nice to have everything in one place. Cons Our sales barely improved over last year, and the only real difference was that we used BlueSky this year and our website with tickets purchased on EventBrite this year. Setting up the site was very buggy/they kept making errors. I had to very thoroughly check up on EVERYTHING they did, because there were so many errors. Example- I asked what the finished URL would be, and was told ###.org. Later, it was set up under ###.com- the .org site did not work. I had to ask them to fix it, there was no follow through to ensure we had correct info. Example 2- the automated emails featured tags that would autofill with the event name and company name. They were set up incorrectly and I had to conference call to explain and fix. The default content was obviously copy/pasted from another event and still had their info/mention of a password in it. When I asked about the password, I was informed that it was an old feature. Example 3- the amount raised tally bar didn't work when first set up, it took a few tries before they fixed it. These are just samples of concerns, I feel like there was no attention to detail in creating our site. All told, we only brought in Pre-Registration (compared to EventBrite in 2016). Donations did increase (in donations). So total brought in was higher, but not nearly enough to cover the cost of the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kristi R. Non-Profit Organization Management ### "Overall pleased" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 8, 2017 Young Audiences of Oregon and SW Washington has facilitated jog-a-thon fundraisers with schools in our area since 1977. For 40 years, we have sent students out door to door to gather pledges from neighbors and friends using a paper form. Schools then have to process all of the donations that come in prior to depositing them in their accounts. After considerable research we chose to work with Blue Sky's SWEET software. They were able to fully customize the pages and forms to our unique situation. This year, with the help of Blue Sky, we finally fully launched our online donation platform and it is wonderful! We saw an increase across the board in fundraising numbers from almost every school and it is such a great resource for us to be able to offer our schools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Katie D. Technology Manager Non-Profit Organization Management ### "Excellent Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2017 Blue Sky provides a great experience for both the customer and the end users of the software. Blue Sky is really unparalleled in terms of software customization and the truly personalized, engaged customer support you'll get. What we most love about Blue Sky, though, is how reliable and dependable they are. We can always count on them to follow through and trust that Blue Sky will always be there for us. Highly recommended! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Elaine M. Philanthropy ### "How Sweet It Is!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2017 I've used the Sweet software by Blue Sky Collaborative since 2012 with more than one organization. It has great and easy functionality. It's user friendly on both the user and the administrative sides. The customer service is always spot on and quick to help whenever I have questions or concerns. It's the only pledge platform that I want to use on future projects. Pros It's an easy platform to set-up fundraising campaigns. I can quickly look up donors, registrants, and team information. I can add and edit anything that needs modifications without any hassle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Megan D. Director of Development Non-Profit Organization Management ### "Highly Recommend Sweet from Blue Sky" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2017 My organization utilizes Sweet for a dedicated website for our Walk/Run for Adoption. This is my first year in this position and after consultation with the team at Blue Sky, I decided to upgrade to the Sweet Advanced package. The team at Blue Sky has been incredibly responsive and helpful through the design, build, and roll-out of the site. We just recently launched and are so pleased with the look and functionality. I highly recommend this company and this platform. Pros Customer service from the team at Blue Sky; custom design; ease of use for editing and creating content. Cons No cons really Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159062/SWEET/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.