Unlimited Plans
- Unlimited Plans for companies with average to high call volume or prefer predictable billing
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Looking to learn more about Cloud PBX software similar to Switchvox Phone System? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
"The soft phone app is...challenging at times"
Overall: Its a great option, keeps me connected, but glitchy at times.
Pros: I enjoy the flexibility it gives me when working remote. I can monitor call activities and ensure I am not missing a beat, even when away.
Cons: I struggle with toggling between callers with more difficulty than if I was just at my desk. This certainly would not replace my desk phone.
"Good way to get accurate phone reporting, easy way to handle phone transfers."
Overall: This is our phone system. It does what it's supposed to and allows admin-types to monitor.
Pros: I need to monitor a small team's phone calls and call logs and numbers. Switchvox reporting is fast and easy and makes good, accurate reports (sometimes some calls seem missing, and they have different parameters you can set to indicate what constitutes a call vs a dial and whatnot).
Cons: Sometimes it seems frustrating when I run a report and the numbers don't seem to line up with my own numbers, but that's usually an error on my part (i.e. what I'm querying). Otherwise, call recording, monitoring, etc is all straightforward.