Member Jungle

Member Jungle


4.5 / 5
10 reviews

Who Uses This Software?

Member Jungle is ideal for membership coordinators of small to medium clubs who are currently spending hours (often as volunteers) managing members manually. It Makes Membership Management Easy.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.50/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Member Jungle
  • www.memberjungle.com.au/
  • Founded 2000
  • Australia

About Member Jungle

Membership Management Made Easy Move your membership management online and save time and money!


Member Jungle Features

  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management

Member Jungle Reviews Recently Reviewed!


MCYC

May 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The email campaign functionality, and the member registration functionality, including payment gateways, make this software very suitable for club administration.

I also like the event registration functonality

Cons: I think the blog/forum functionality should be available at all subscription levels, we are a small but growing club, and can not afford the upgrade to the next level until we have more members, however blog functionality is very important to clubs, we use facebook groups now to fill this gap.

I would like to somewhere where the payment remittance advice can include what is being paid, to make reconciliation of payments easier

Overall: Overall experience is very good, it has reduced the man hours involved in member adminstration, and event organisation significantly.

i find the customer support very responsive

Using Member Jungle for our HOG group

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use and intuitive - it does what it says it will do! It is also easy for the end user.

Cons: Figuring out the building blocks behind the website so that the right things went into the right places. However, once that was sorted, it is now super easy to use.

Overall: We had an old spreadsheet based membership data system, that required about 5 different software programs to do what we needed it to. Now, it is all within the one system and is SO much quicker for me as a volunteer to administrate! The staff were very knowledgeable and helpful, and showed us how to do things quickly. The staff are happy to help and very customer focussed.

Telligence review

May 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great integration between website and back end member management and communication. Highly configurable and flexible.

Cons: Email module could be easier to use. It takes a bit of getting used to.

Overall: Member Jungle provides a one stop shop for the interface with our members.

Online Membership Data Base easy to use with many custom functions designed for our needs.

Nov 29, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Instant reports and fast membership renewals.

Cons: No complaints, works well.Support is only an email away.

Overall: We have 2700 members who utilize the jungle, we needed a database/member renewal/join system that was flexible enough for our needs and the member jungle doesn't disappoint,

Helping our fishing club

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use. We no longer have to deal with cash from our members. It goes straight to our bank account so it is much easier for reconciliation and auditing of funds.

Communicating with our members is very easy and the app (particularly the new engagement features) is brilliant.

Cons: Nothing really - it makes our job so easy.

Overall: Everything is so traceable. Our members love the app and due to the notifications our members are renewing well before their expiry dates.

The Events Management is an added bonus so we can now manage all of our events through Member Jungle including payments.

We wouldn't use anything else.

Get the Best

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows Members to be responsible for their own information and have more active involvement in the Chapter which in turn allows me (Membership Officer) to have more free time to 'ride & have fun'

Cons: All new software has setup issues and Member Jungle was no exception however the support team are fantastic and whilst not available via phone are prompt in returning emails and sorting out issues.

Getting Members used to a new system can be a challenge but the end result is definitely worth the angst in the beginning.

Overall: Initially I found the program confusing, frustrating with a number of teething issues. Spending time navigating the software, learning the capabilities and teaching the Members how to use the program has been worth all the set up issues. Doing Membership renewals immediately upon setup is not recommended. As a Chapter we are now 5 months into operation with Member Jungle and it is all smooth sailing - ops! I mean smooth riding. (We are a Harley Owners Group Chapter). Thank you Member Jungle for a great product.

Makes member management easy

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity and features and the app means I have access to our entire member base whenever I want

Cons: There's nothing not to like about Member Jungle

Overall: Has made managing and communicating with our members easy

Great for our club

May 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent local support. Easy to collect membership fees and handle renewals. Easy to notify members through the app. All the different components are integrated well.

Cons: Email software is basic (although does the job). Lots of changes/improvements are coming through and need to determine which bits to use.

Overall: Saved me heaps of time to manage the club. Also, the ability to collect membership fees and renewals online has saved heaps of hassle (and no trips to the bank!).

Wonderful Support and Program

Nov 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is easy to use once you know how to navigate it, and the support provided was exceptional.

Cons: Just learning a new program so not a lot to dislike

Overall: The overall experience has been amazing from start to finish.

The support and the simple process of the program.

Now to get the rest of our members involved so they too can experience Member Jungle.

Member Jungle

May 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Automated membership renewals

Seamless payment gateway

Ability to customize event registration and form design

Cons: Inability to register multiple family members for an event or annual membership without having to log off and on for each member. We require a separate permission form for each member for each event.

Given the above limitation, lack of an event option to restrict event ticket sales to 1 ticket per member.

Cant use the event attendance reports where members purchase more than one ticket.

Overall: Excellent, but cant recommend it to other similar clubs until the above limitations are addressed.