Business Hangouts

Business Hangouts

4.5 / 5 40 reviews

Who Uses This Software?

Enterprises, Marketers, Educators/eLearning, Government Agencies, Religious Organizations, Non Profits, Franchise Operators, Online Academies, Event Organizers/Promoters, Software Developers/Vendors


Average Ratings

40 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Pricing Details
    Host webinars with 5-5,000 people. Get Started Today! No Download or PIN
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Business Hangouts
  • www.business-hangouts.com
  • Founded 2011
  • United States

About Business Hangouts

Business Hangouts is a robust webinar solution built on top of Google and YouTube. This fully customizable webinar service requires no downloads and no PINs for viewers. Record direct to YouTube. The service comes with an integrated email service which will reminder viewers of the upcoming webinar and follow up after with your brand. It includes support for multiple presenters, private or public events, multiple sharing options, and unified chat with full moderator controls.


Business Hangouts Features

  • Attendee Management
  • Email Marketing
  • Live Chat
  • Multi-Presenter
  • On-Demand Webinars
  • Online Payments
  • Polls / Voting
  • Q & A
  • Reminders
  • Screen Sharing
  • Social Sharing

Business Hangouts Reviews Recently Reviewed!


Capterra-loader

Impotant software since it allows you to hold online meetings and video conferences with your client

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: The system is very interesting because it allows you to hold online meetings in all parts of the world, you only need your clients, students or guests to be connected to perform any event, as well as having online support that helps you solve any problem you may have. present, also allows you to customize your video conferences to the style you have in your company, being a tool with low cost value with respect to the skills, so it is very useful when conducting meetings online

Cons: You must have a very good online connection to carry out your meetings in lines and video conferences, and it should be more commercially driven so that it is better known in the market, despite the good customers that use it.

Overall: It can be recorded commercial events and posted on youtube

Very helpful in our office

May 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love Business Hangouts enables me to connect with my colleagues and clients even I'm away from the office. We can easily have a conference meeting by using this application.

Cons: I dislike the fact that it's an online platform, we need internet connection for every operation. Sometimes our clients doesn't have a faster internet connection and it's very unproductive.

Overall: Very useful on meetings

Capterra-loader

Extraordinary tool to make video calls!

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the opportunity it gives me to start a conversation or make a video call with my colleagues, family and friends. It allows linking my different devices, so I can start a conversation from my computer and complete it through my tablet or cell phone. It is possible to make group calls through this medium.

Cons: I do not find anything negative in relation to this software. I think it's a great communication tool.

Overall: Everyone should have this application. It is easy to use and very functional.

Capterra-loader

Excellent tool to communicate with your team that are in other cities!

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use create a new group and you give the video call icon and go, the integration with Google Drive is excellent, you can edit documents with Google Docs while you are in a video conference, the options of bandwidth adjustment is very useful if your internet connection is not very good. This works very well on both the smart phones and the computer.

Cons: The add-on is only available for Google Chrome, in Mozilla Firefox it is a beta version. I have not been able to send documents by hangouts during the video conference, the incoming calls are annoying when you are inside a video call; although you can disable and then re-enable the incoming call tone.

Overall: the journalists' work teams are always in different cities covering the news, this tool allows meetings to be held frequently with everyone to give the guidelines, this means that work is not interrupted in the different cities since it is not necessary for them to come to the central office.

Capterra-loader

Business Hangouts allows me to always be connected to my work team

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Business Hangouts allows me to always be connected with my team, it works very well because I can communicate with colleagues who are in different states of the country, with whom it is very difficult to make meetings in person, it is also ideal for seminars via web.

Cons: It is quite expensive, so large companies can afford it, but hardly small companies can handle it, they should create more accessible packages so that everyone can enjoy the benefits of this tool.

Overall: It helps that the communication at a distance is not a problem

Great Communication Software

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Buisness Hangout is a great software which is easy to use front disk. The service is stable with no downtime

Cons: It is a shame the not more people are using this software that would make it easier to connect to your business partners.

Capterra-loader

Making a meeting was never as easy as with Google Hangouts!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It integrates perfectly with my Android smart phone, works very well with Google Docs since you can open the document and edit it without having to leave the meeting, this is extraordinary. It is very easy to use and allows the exchange of files.

Cons: I do not like the interface of the video conference. For the rest, it seems to me a wonderful software.

I am in constant connection with friends and colleagues on all my electronic devices.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use and does not detract from its operability and functionality, it is excellent for internal video conferencing and the interaction with the user is perfect.

Cons: Nothing against, it is a wonderful interaction tool, and its updates are very accurate for the end user.

Overall: The ease of use, installation and configuration of this tool makes the interaction with the end user a unique experience.

My Tool for Working Remote

Apr 24, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My team and I use Google Hangouts every day. We love the seamless integration with Google Calendar, and how easy it is to control bandwidth.

Cons: I some times have issues with Hangouts using the connect audio, mic and camera connections. I can't seem to understand the logic behind why it selects the right connections one time, but not the others.

Capterra-loader

great application that keeps us informed through the use of video calls or instant messages

Apr 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: this application is very funny because it allows to transmit live moments through video calls and interact with each of our friends with the chats where we can avoid emojins or images that are stored later in our google + profile, I love that we can interact simultaneously with several users.

Cons: what I like the least about this application is that you can not share multimedia files as voice messages, nor can we know if the message sent actually reaches the receiver, this being a big weakness compared to other instant messaging applications

Everything you expect from Google, Great product

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Business Hangouts allows you to use the same Google hangouts you love, but packaged for business. Most enterprise clients aren't cleared to use the G Suite. Business hangouts is secure and packaged to work with enterprise!

Cons: The biggest con is price, it's hard to pay for business hangouts when regular hangouts is free. But the security package benefits make Google Business Hangouts available to enterprise.

Overall: Video conferencing

Very Easy To Use

Apr 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Constant update on this product. Latest version includes new user interface and many new features. Offers the standard features needed for messaging, voice calling, video conferencing, and webcasting. Very stable calling service

Cons: There are many other business collaboration software to consider in the market. Not a one size fit all

Great app for im and calls without having a phone. This is nice for my child

Apr 11, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This app has some important pros for me, like use it on android for my child tablet, or using it for me on my iOS device. It's easy to use, and has features like video calls that works, but...

Cons: ...Video calls sometimes shows network errors that makes me became crazy. Using it for multiple video calls (more than 2 users) works, but here is where network appears more frequently, at least for me.

Easy to use and easy to communicate

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part is it's free. Used it for work on multiple occasions and works great. Nothing to complain about or change.

Cons: Nothing to complain about or change it's a pretty simple and effective. I would highly recommend it to anyone.

I use the application for conversations and videoconferences for some work groups.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is an application that does not require an installation of programs to work. It is capable of working with all the tools it has from Chrome, just by installing the add-on. It is simple to use and versatile. It integrates with the other google applications, which allows us to take advantage of sharing resources and files. Making a meeting is very fast, when I compare it with applications like Gotomeeting. It is easy to integrate several people in the same conference, the application handles them very well and in a simple way. It uses little network resource, manages bandwidth well. I like that when we have configured this application in our firewall, we find it as an object without problems.

Cons: I've noticed that it works much better when it's integrated into the Google platform. The fact of not having a desktop client puts us at a disadvantage when we want to teach inexperienced and elderly users how to use it. I think the test time is short, it should be at least 30 days. It is not used by many of the companies with which we interact. I do not see the ability to integrate with different videoconferencing platforms.

Overall: The biggest benefit is that we have achieved videoconferences in a simple way, inexperienced users connected easily.

Capterra-loader

Highly Recommended

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hangouts Business can be accessed in a variety of ways across multiple devices, including: Gmail, desktop app, any browser, and the functionalities include: Hangouts Dialer and Hangouts on Air service for live-streaming and recording video meetings.

Cons: It lacks some functionalities to be adapted to the educational area, something that has already incorporated tools such as Zoom or Blackboard.

Overall: Very helpful in work environments.

Capterra-loader

Helps me stay connected with colleagues on multiple mediums.

Mar 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Business hangout enable me stay in touch with my team members on different internet mediums such as via live stream and webinars . I am able to connect with them wherever I may be.

Cons: Business hangout does everything well .However ,I have to be connected to the internet to make use of it.

Capterra-loader

Business Hangouts works perfectly with GSuite. A++

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Business Hangouts is a feature-rich, Gsuite integrated monster. Everything I need is there. This is an on-point software for webinars.

Cons: Can be a steep learning curve setting up and it is priced on a per-user basis. This can add up pretty quickly to a lot of money spent.

Straightforward communication used by teams worldwide - including some of ours.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Business Hangouts is as straightforward as it gets. An easy to use communication platform for your teammates. We've worked with competitors and have been left looking for more. Registration is simple, the individual modules work perfectly and there's a nice user experience overall.

Great tool for the collaboration of a whole team

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved everything about Business Hangouts at this time. It has solved my big problem of communication with my colleagues or even distributors. When I need them all together, Business Hangouts becomes the only solution. The individual communication was good. But this software has given me the possibility to shorten the duration of the instruction with all of them. Also, there is no requirement to share my cell phone number and that is quite comfortable.

Cons: The biggest problem we found was the number of employees when we started using it. Our staff was not big enough to make use of this program regularly for the cost. However, as we grew as a company we were able to include more users and since then it has been totally profitable for us.

Miserable UX

Jan 18, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: -Probably good features -You can send invites to event directly from the dashboard -Integration with Google Calendar

Cons: -More expensive than other solutions -Set up is brutal: you need gmail, G+, a youtube account, AdSense Account, Admin Ritghts on your domain, monetization activated on Youtube, LiveStreaming activated plus a bunch of other requirements and settings -Onboarding via thick pdf handbook!!! OR Set up a meeting with a rep (whenever you can find a spot to schedule a meeting to have support to setup the whole thing) - Got to sign up and went through the painful process of setting up the whole thing just to find out that the product can't be used in Germany (where I currently live). They accepted my credit card and billing address no problem, though. Maybe warn people before they waste two hours? -They say 'free trial, cancel anytime' but there's no visible option to cancel/suspend/delete account anywhere. They don't talk about canceling your account in the FAQs (where you should normally find this kind of information) and searching their documentation returns zero document/guides on this topic. You can access community support by first requesting to be accepted in a 'forum' (it's actually a G+ community). Once you're accepted you have to scroll through all the entries and hope to find somebody who managed to cancel their account. At this point you just feel trapped. Next step, blocking the credit card.

Absolutely loved this software

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It fits great with anything you need to do to integrate multimedia into a presentation. As a youtube and animation into presentation-a-holic I found this to be especially awesome. Never had any issues with it once I learned I could integrate these types of media into calls. Honestly the beast part was that it works amazingly well with google hangouts which I use for literally everything from calls and texts. Never had any issues the times I needed to use this. I wish my current employer actually utilized this software...

Cons: Unless you need these features regularly, there are a lot of options for other brands out there. Per user at 30ish a month is rough. From a larger company's prospective, this isn't a huge cost if they want a richer media presentation from time to time.

Easy to use and stay connected.

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The program is easy to use. It updates quickly and allows me to stay connected with co-workers throughout the day.

Cons: I had a hard time initially setting it up. It was not super intuitive upon first use. Once I was able to get it activated, it was good.

Good program for conferncing

Oct 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Use this with our faculty advising and teaching online classes. Can add multiple students who can interact well. Can't beat the price.

Cons: Not much to comment negatively. I like using this and switched from Skype and found better connections with my group.

An incredibly robust program with the best support!

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the control I have over branding, ability to integrate with my YouTube and my website, capturing the data of who and how long a person participated

Cons: there is a bit of learning to the program as it is very robust - but with anything of value, this is the case. A one click and done program could not do ANY of the work this program does. Thankfully there is a team of professionals and experienced users to help you learn.

Overall: I have been using the Business Hangouts platform since September of 2014.

If I were to list all of the ways it could be used the book would be too long to read, but I can tell you that if you have a need or desire to run an internet show, teaching seminar or other webinar scenario - you need look NO FURTHER! There is a way to do it and customize it to your brand, demonstrate live and/or recorded, capture leads, generate new leads and all in one easy to use format.
The only other thing to remark on is the extremely helpful and responsive support is UNMATCHED anywhere. No other company holds a weekly meeting to LISTEN to user ideas and help with technical support. No other team has a community of helpful response within 24 hours. They listen and they respond...and you get help from other experienced users too.

As a well experienced Business Hangouts user, I always say, "Tell me what you want to do and I will show you how you can use Business Hangouts to get it done."

Recommendations to other buyers: Give it a try, ask for help to do the things you want to do - if a non-techie like me can do it, so can you!

BHOA - Single User

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use

Cons: Can't think of any

Overall: I don't use the Business Hangout On Air very much myself, but do use it for Testing and Training purposes.

Having said that, I am a producer for another BHOA user, where we do 3 to 5 BHOA's a week. We have 40 - 50 Liver Viewers, with a hundred or more who will watch the recording within the week.

For most BHOAs we almost have a full Panel from around the World.

The best part of a BHOA is the Support provided to this product. An Awesome Team, who listen to the End Users.

Thank you for a wonderful, easy to use product

Recommendations to other buyers: If you like to have a real conversation with your online community, BHOA is the way to go. Live conversations, even with those who may not wish to join the Panel. That includes the ability to those who watch the recording to be part of the conversation.

Quickest way to engage your target audience using real-time audio-video and screen sharing.

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliable service, easy to set up an event with custom emails and graphics. I embed the event in my website for custom registration URLs. I've met the coders and find they are responsive to queries.

Cons: None really.
Oh, yes, I'd like them to fix "recurring events monthly" to also include "4th Wednesday" not just "the 20th." That's about it.

Overall: FRONT END: Face-to-face meetings increases trust factor for our brand. End users report:
- easy registration
- appreciate custom reminder emails
- reliable countdown mechanism
- rolling welcome graphics and welcome video options

"Thank-you" and "sorry we missed you" timed arrival emails extends interaction with registrants.

- Live events have great controls for:
- camera view
- adding up to 10 panel participants
- sharing screens
- bringing viewer comments to the screen
- ousting spammers
Less discernible skipping of audio/video when compared to Skype or GoToWebinar, where high speed internet access is available. Cost is better than GTW.

BACK END: 5 minute set up. Easy to copy event set-up to subsequent event or make the event repeatable. Stats on registrants, viewers & those who reviewed the event. Training and tech support AAA+ quick response.

Recommendations to other buyers: As with any virtual event, I recommend a headset mic/earphones like the Lifechat LX3000. Sound isn't as obvious until you listen to the recorded version of your hangout. Also recommend an HD Video cam, not those built-in to a laptop. We use Logitech C920 with excellent success.

In a class of its own!

Jan 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I started using Business-Hangouts shortly after it became available in 2013 and have continued to use it daily since then. It contains a feature set that allows maximum customization with minimum work.

The learning curve can be as simple or as steep as you like. Original setup is quick and easy., but like any precision tool, it takes time to learn all the available options and use them for maximum impact. There are a great many features that can be set in various ways to achieve exactly what you want.

Better than the software itself is the support one receives. Customer service is unmatched in the industry. Anyone looking for webinar software should seriously take a look at BUsiness-Hangouts

Business hangouts

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it makes my life! most of what I do is communicating with other employees.

Cons: Nothing negative to say about business hangouts.

Overall: Hangouts is great. I love how easy it makes things being able to communicate with other colleges in different offices. Very handy to have.

Easy to Use Webinar Service in Google Apps for Work

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I started using Business Hangouts about two months ago and have found the product to be simple and easy to use. I can have multiple presenters, viewers don't need to download anything, and all my sessions are recorded to YouTube. Great product.

Pros: Customer Event Pages and Emails Moderator Controls Records Direct ot YouTube Part of Google Ecosystem

Cons: User Interface is a bit clunky. They said a new version is coming out soon.

Recommendations to other buyers: Give it a try. They have a free trial.

Great for group video / phone meetings

Jun 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really easy to set up and connect our group simultaneously. I have not found another hangout product that allows us to connect over 500 people at the sometime. The quality of the call was amazing.

Easier and Quicker Online Meeting Platform

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Better than GotoMeeting or Webex. Helps me to setup webinar quickly .It did everything what I wanted to in easier and quicker way!!

Best Online Platform for Webinar and Online meetings!

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using it from last 1 years and frankly speaking it's improved a lot ....

Lots of new features added..it's simply great we are using it for internal video conference and online meetings ..it's simplified our recordings and presentations..and it's provide great user interaction!

I highly recommend Business Hangouts.

Great for medium to large webinars

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Currently use for conducting weekly webinars to over 150 attendees.

Feb 22, 2018
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Oct 19, 2017
5/5
Overall

Apr 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Feb 25, 2017
4/5
Overall

Mar 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money