Who Uses This Software?

Title agents and real estate law firms of all sizes.


Average Ratings

29 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Qualia Labs
  • www.qualia.com
  • Founded 2015
  • United States

About Qualia

Qualia is a technology platform that fundamentally changes the way real estate is bought and sold by bringing everyone in the transaction into one secure, mobile, cloud-based experience, removing the stress from home buying, and making the entire experience transparent and efficient.


Qualia Features

  • Amortization Schedule
  • Client Database
  • Closing Documents
  • Commercial Mortgages
  • Contact Management
  • Credit Reporting
  • Customer Statements
  • Document Management
  • Electronic Applications
  • Government Loans
  • Loan Origination
  • Loan Servicing
  • Pipeline Management
  • Pre-Qualification
  • Refinance Management
  • Residential Mortgages

Qualia Reviews Recently Reviewed!


Qualia has my heart.

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Qualia has really made our lives here at Hayes blissful. I would say just as a user it is nice to have direct communication with our clients. Also, for them to be able to fill out all their information on their own, with access to their profile makes our closings run more smoothly. We use Qualia for finals and that has definitely been the biggest appreciation I have for it! We used to spend hours working on finals, because everything was manual. But, with Qualia it takes about 30 minutes to get everything ready. The use of Qualia cuts back on the time we spend doing one project and gives us more time to complete others!

Cons: I don't know that there has been anything I don't like about Qualia. It has made things run much more smoothly for our Title department.

Overall: I have only been with Hayes for a little over a year but, I can say that it is SO nice to have just one program we can use for everything! We absolutely love Qualia!!!

Qualia Review

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can not name one area of Qualia that I like better than the other. It is amazing piece of software for our industry. I started in this business before we used computers so I have depended on others to teach me the software. This SYSTEM is so easy to use that you do not need to stress over accomplishing the tasks for any file that you are working on. You can switch easily from 1 file to another without losing any information. The Company that I work for , DV Abstract, has been using this system for about 5 months now and we are constantly learning additional ways that this system . Your work is never lost.

I have a daughter that works for a title company in Orlando that I am trying to get them to look at Qualia. They deal with a lot of New Construction and this system would be amazing for them. IN FACT , I will be in Florida the end of December into 1/2019 and I hoping that maybe I can get a chance to show them this system.

Cons: The only thing that I wish that I could do is drop and drag in my drop box folders from Qualia. I can drop and drag into Qualia but not the other way around.

Overall: It has been a very enjoyable experience working with the Qualia people and learning more about the system.

FINALLY a title program FOR title companies!!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Qualia has made my job so much more efficient. Our entire office is running smoother thanks to this program! Everything links together seemlessly.

Cons: One thing we have a problem with is that the title fees "reset" to a default when there are changes to the loan and/or purchase price. We have a lot of different fee schedules for different clients and then we have our standard/default fees. We have to be extra careful to not send out CDs that have accidentally reset. At a minimum I'd like to see an alert function that asks us to verify the revised figures.

Overall: Overall we have reduced our turn around time by nearly 75%. I receive emails from clients DAILY thanking us for our fast turn time!

We love Qualia!

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Qualia is intuitive, user-friendly, and understands our industry. It works with our other business partners so that we can do everything in the program and it's ACCURATE! I've tested it. Qualia Connect saves us an unbelievable amount of time reaching out to our customers and partners getting information that use to take us hours to obtain. It saves us time and money and costs less than both of the other programs we've used.

Cons: Nothing. We like it all. I wouldn't change anything.

Overall: Qualia has been a lifesaver and given our agency credibility.

Very User Friendly

Jun 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is very user friendly which makes learning how to use it very easy. It integrates with companies we use like UPS and Simplifile, which cuts down on processing time. It allows you to create custom email templates and email documents directly from the software, which is also a time-saver

Cons: The accounting functions could use some changes. It is frequently difficult to balance the escrow files, and the bank reconciling does not always work.

Qualia greatly enhanced our office's workflow and improved our delivery of services to clients.

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the office's biggest challenges was having to use multiple different systems and portals to complete each closing, which slowed all of their internal processes down. With the onset of the newly mandated TRID requirements, we knew that a disjointed approach would be unacceptable for meeting their goals. Qualia allows us to complete our work in one cohesive place thanks to seamless vendor integrations.

Overall: Enhanced delivery of services.

Happy

Jun 07, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the ability to access in or out of the office it a great asset.

Cons: Having to find work arounds for certain issues.

Overall: The support team for the most part responds quickly and gets things resolved.

So User Friendly!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use - So simple! Also - the ability to just login anywhere is great for the attorneys and for our remote co-workers. Plus - the customer support it ON POINT. I cannot tell you how important it is to have someone answer when you are in the middle of a closing and need help. its just the best!

Cons: Navigating some things in the accounting field - but customer service is awesome so it gets fixed quickly.

Overall: Love it!

Best Settlement Software in Real Estate

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Qualia is the most intuitive, user-friendly settlement software that any real estate attorney or title company could imagine. You can tell that a lot of consideration was given to the "hurdles" that real estate settlement providers face with respect to title insurance and client communication. This software is perfect for users of all experience levels.

Cons: I really don't have any criticisms other than I wish they had come along sooner.

Overall: This software has made us more efficient and our clients have given us great feedback on its utility to them.

Huge Time Saver!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easily the information flows into other sections of the file. I really like the Edit in Word feature for PDF documents, and the fact that the Parcel ID is searchable right in the software. The autofill for property addresses is great because it also includes the county. Tagging coworkers in notes is really helpful. Assigning tasks is very easy. I could on and on.

Cons: On section E of the closing disclosure, when you answer the questions about taxes, the prices for the recordings won't change unless you click Start Recording Fee Calculation. Also, if you use that feature, there's automatically a Lien Cert, even though we put the Lien Cert in section B, not E and you can't remove it.

Overall: Qualia is better than TSS and Ramquest by far. It's very fast, easy to edit, sending emails and scheduling settlement is a breeze. The integration with Simplifile is amazing.

Perfection

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Integration - I like that it inputs the information such as the legal description in to the program. Also, you are able to make changes to any document and update the document with a click of a button. The Staff - very helpful and knowledgeable.

Cons: That this software was not out sooner...

Functional System

Jun 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use & learn. Does most everything for me.

Cons: There are quite a few malfunctions & wrong data somehow generated.

Overall: User friendly, minor mishaps.

Great product with fantastic customer service.

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is intuitive and easy to train everyone in our company with this software. The integration with other companies and their software is fantastic. We have also received good feedback from our clients with Qualia Connect.

Cons: No complaints.

Hope that Qualia will integrate with remote mobile closings in the future. It would be an amazing integration if us title agents could do our closings online through Qualia software.

Qualia is Amazing!

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is integrated with nearly every system we use, save us so much time (and time is money) allowing us to handle more transactions in less time!

Cons: Only con is you cannot move fees (Except for Lenders title and CPL) from one section to another without deleting and re-typing.

Overall: Qualia has allowed us to prep and close a file in 1/2 the time. We set our file up, order our title, issue our policies and commitments, mail our UPS etc, all without leaving Qualia.

We have been using Qualia for a few months and are amazed at how easy it is to implement and use!

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The greatest benefit that I have noticed from switching over to Qualia is that it allows us to focus on the bigger issues that take up a lot of time. Since we have drastically cut down the time it takes to create a commitment due to the ease of the Qualia software; our processors are able to solve our clients title issues quicker, so there are less delays in settlement.

Cons: One change I would like to see is if you could drag and drop emails from Outlook into the system to save them, instead of having to print it and then save it into the system. You can still save emails from Outlook, but it would be a huge time saver.

Overall: It has been a huge time saver for us, which has allowed us to focus on the bigger issues that tend to hold up settlement. We have also shortened our turnaround time on commitments.

Awesome!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything about Qualia and I've used most of the production software out there. Nothing compares!

Cons: I honestly haven't found anything I don't like about Qualia, since we started using it 10 months ago.

Overall: Qualia makes everything just that much easier and quicker. Your support is better than any that I've experience. Just an overall WONDERFUL product. Five Stars all the way!

qualia review feedback

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the ease of use and the way of moving around from database to database is easy

Cons: the accounting portion of the software is a little confusing

Overall: It's good software for real estate closings.

Great Software and Great Customer Support

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was so easy to use from day one. We were up and running in no time.

Cons: We had one bad experience with the Marketplace. The title company (which turned out to be out of state, which I think was the problem) said that we would have a title search back within a certain time frame, and it was significantly longer. It has made me hesitant to use Marketplace.

Overall: We have used Qualia to not only make our work easier and more streamlined but it has also made closings with our firm a more pleasant experience for our clients. They also seem to be continually improving their product and making upgrades in order to stay ahead of the times. My only regret is that we did not know about and sign up with them sooner. I highly recommend Qualia.

Quality

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that we can use the 1099 with ease for our company

Cons: that there is not a certified stamp option

Ease of Use

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very clear and understandable. Easy to navigate. Lots of options and shortcuts!

Cons: No mass noting or mass order entry options

Overall: It's a great software. Everyday I learn something new that the software can provide to make our products more efficient.

great to use easy

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy and understanding to use and it works great

Cons: i really don't have anything least to say about this software

Overall: I love it will recommend this software to all title companies

Excellent Software

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use; Ease of Reporting; Ease of Accounting

Cons: there is nothing that I don't like about the software

Overall: The analytics can help with marketing

Good - needs a lot of customizing for our company but getting there

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy To use - Consumer based platform for clients to view progress on file (Connect) - I also really like the reporting features, especially for the revenue/payee labels.

Cons: Having to request tickets in order to add a feature that I may need immediately. Also the integrations with the underwriters are very sensitive.

Overall: It was much cheaper and easier to use than our last software but the best thing about it is that it is a consolidated platform and everything is in one portal, even for the consumers!

I couldn't be happier

Jul 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is the only one stop software for real estate attorneys. You can store documents, prepare documents, send emails (secured and unsecured), make tasks, do your trust accounting, prepare closing disclosures and HUDs. On top of that, the software does all of these things very well!

Cons: They could definitely do better with their help section. It is impossible to get anyone on the phone.

Very efficient ! I truly recommend it because it saves so much time and keeps you organized

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This saves so much time ! now I can focus in doing other important tasks ad it keeps me organized.

Cons: I am still learning how to use the software , for now I would like for the documents to always refresh when I update something and not have to hit refresh all the time because I may forget

Overall: I love qualia, it really helps ease the workflow !

Qualia is my friend

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly. The system is easy to figure out. I was fully functional my first day at my company, even though I had never used Qualia before.

Cons: Sometimes, it does things that are weird and unexpected, and not repeatable. But not enough to taint my love of it.

Best Platform Ever!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is outstanding and love the web based design. Special kudos to repr.

Cons: Fed Ex integration has not been resolved, not working for over 2 months now. Keep following up with my open ticket # and keep getting the same response that "engineering" is working on it.

Capterra loader

there have been some features missing that we wish you had, but overall it's been far better

Apr 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the simplicity of the interface. It functions and flows the way that you would expect it to.

Cons: it's been a process getting the title commitments to show everything that we need shown. We've had to go back and forth with support a lot with this issue.

Software is far better than any others out there

Apr 17, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Cloud based and step by step for each order, easy log ins and very user friendly admin features easy to navigate

Cons: Not state specific and reporting needs additional fields, workflows need additional completed fields