Who Uses This Software?

We design innovative CRM systems that are dedicated for large and medium sized companies.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • YetiForce
  • www.yetiforce.com/en/
  • Founded 2014
  • Poland

About Yetiforce

Yetiforce helps companies best utilize free professional opensource CRM to lower costs and improve performance throughout the entire communication structure. We offer an opportunity to divert the costs of expensive licenses towards custom built systems tailored exactly to your specifications. Our software is efficient with many innovative features thanks to our global and dedicated community of developers. This enables our customers to access the right tools to create win-win relationships.


Yetiforce Features

  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management

Yetiforce Reviews Recently Reviewed!

Low cost, support, right tools.

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Project management and product catalog I can find and use easily. All software is like a puzzle you want to match with pleasure.

Cons: No training module. If you're starting from very beginning it would be much help to understand all further steps.

Vendor Response

by YetiForce on October 17, 2017

Thank you for taking the time to review our software. We appreciate it.

Customized CRM

Sep 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.

Cons: Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.

Overall: It keeps our document and information circulation much easier.

Vendor Response

by YetiForce on October 17, 2017

Thank you very much for the favorable review.

He has been working on this system for two years already

Sep 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, functional, the system is very intuitive. It does not require a lot of work to make it maira to meet and adapt to your needs.

Vendor Response

by YetiForce on October 17, 2017

Thank you very much for the review.

Great, easy to use and configure to mach your needs. Never failed.

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is open source so if I want to add some functionality I just write my own module. It has also lots of features already build in, which are normally extra paid.

Overall: It allowed me to customize it according to my needs.
I did not really find anything that would make me unhappy about this CRM. Every problem I came accross and could not solve it myself, was usually fixed in the next release of CRM

Vendor Response

by YetiForce on June 12, 2017

Thank you very much for the nice recommendation.

Still building my own custom CRM system using YetiForce

Jun 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Complete solution for our own custom CRM.
- It is totally free!!!
- We can have YetiForce team to help build our own custom CRM with some fees, but it is considered cheap.

Cons: - System settings are not user friendly.
- There is no complete manual guide, only depends on issues posted on github.

Overall: For our CRM system, this is a very good apps

Vendor Response

by YetiForce on June 08, 2017

Thank you for taking the time to review our system.

Excellent CRM Project

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to install and to manage. Easy to customize. Great Github site. A lot of functions.Its Free. It would be the best CRM.

Cons: There is not paid support for this system aparently. The documentation isn enough if we compare with others CRMs

Overall: We still are implementing this CRM. But Its very complete. Few bugs

Vendor Response

by YetiForce on May 02, 2017

Thank you for taking the time to review our software. We do offer paid support.

A very powerful and customizable platform

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I consider Yetiforce CRM a very powerful platform that can significantly increase the productivity of any business.

At Simple Solution we use the software everyday to connect mail and documents to customers, services, and commercial opportunities. Everyday our sales people use Yetiforce to manage tasks and project by connecting appointments and activity directly to leads and customers. The entire team is kept informed and we know, when and who has met a customer or a lead, including keep track of all telephone calls allowing for a quick automatic connection with customers, vendors and sales opportunities.

In terms of management, we can access all the other data regarding our activity, as workflow or inventory data, in a very easy way. With a nice graphical interface, and via web (pc, tablet, smartphone).

Everything is customizable and you can add fields and particular views (filters, reports, relation tabs and widgets) very easily. Further you can create automatic alerts if something happens or send mail or sms to customers.

In conclusion, we are so happy using the Yetiforce platform that we began a few months to propose it to our customers and we are having a lot of success with this.

That's all...it's amazing.

Vendor Response

by YetiForce on May 02, 2017

Thank you for taking the time to make such a detailed review.

Real open source

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: real open source, powerful, complete, customizable

Overall: We are an Italian system integrator and we are using YetiForce for all our CRM projects. We ask a feedback for all our customers about their yetiforce experience and the result is always that the application is intuitive, fast and user friendly.

Vendor Response

by YetiForce on May 02, 2017

Thank you for taking the time to review our software.

really good crm

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: this is really amazing crm, what make better job on my company! easy to install, easy to use and with great community!

Vendor Response

by YetiForce on March 27, 2017

Thank you very much for sending us a review. From past experiences, your review may not be accepted by Capterra. If you can re-submit, then I kind ask that you consider a few examples of what you like. Here is link with guidelines. http://www.capterra.com/reviews/guidelines?lightbox=true In the mean time, we appreciate the nice comments.

Solid development gives a safe tool

Mar 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Using YetiCRM since the early beta's for our own companies and for clients. It has been a long road with ups and downs but there has been a clear line in improving the original vTiger to a more secure CRM. Issues get solved and requested features added, mostly within a short time frame. Updates are still tricky to roll out but can always be ordered from the helpful team at Yetiforce to do for you. For a reasonable fee you get expert help.

Absolutely worth to support this team and if you can, order some paid assistance to let this CRM grow or ask them to develop a custom module for you.

minus: less know CRM so there are no other extensions like Magento or Joomla connectors available. Sometimes important features disappeared for a while (to resurface in a new module later on.)

plus: Good support team, steady development, free or low priced support. Secure, still pretty fast. Suggestions are taken seriously and its open source! Continued development with big steps. Still our first choice to advise our clients!

Vendor Response

by YetiForce on March 16, 2017

Thank you for taking the time to review our system.

Few words of truth about Yetiforce

Mar 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexibility and well organized code

Cons: Should have some easy to manage webforms generator and robust flexible customer portal

Overall: I actively testing and spying of developers activities. Yetiforce is not only loaded with lots of extremely useful modules, but its code has been swept with all residue bad and unnecessary code produced by "older brother". I wish I can move to Yetiforce soon, just waiting for good news about next release.

Recommendations to other buyers: Convince other developers to start designing some additional modules.

Vendor Response

by YetiForce on March 14, 2017

Thank you very much for taking the time to review our system. We'e put a lot of energy towards coding and getting it work well and in a manner that will meet a diverse set of needs. We like your suggestions for improvement.

Great Tool

Mar 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It is an excellent tool, I work for years with vtiger and Yetiforce far surpasses it. I recommend 100% YF

Vendor Response

by YetiForce on March 14, 2017

Thank you for the review. We are honored that you would recommend us. Since we value service too, feel free to tell us how we could service you better. Also please note that we are opensource software. Our goal is save company money on software fees and then use those savings towards tailor design.

Great service

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: UI

Cons: Bugs and slow interactions when there are a lot of users.

Overall: Very usefull software. Just in few clicks and ready to start your own business. Github contacts fast and ready to react on all the problems. I think it's great.

Vendor Response

by YetiForce on March 14, 2017

Thank you so much for reviewing our system. You might want to check out 4.0. We believe it runs much better. Basically we vamped it up so it runs well for 10000+ users

Excellent CRM Software

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Yetiforce CRM for 1 year and its evolution is fast with new added features. An excellent CRM software.

Vendor Response

by YetiForce on March 14, 2017

Thank you for kind words. We've been working very hard.

In my opinion, simply the best of the open-source alternatives I've seen

Mar 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very customizable and a out-of-the-box fully usable featured solution.

Cons: Some modules are complicated to understand, and some are very dependent on others. Customization must be done with caution and a lot of trial and error.

Overall: I've seen and used a lot of free alternatives, but this one takes the cake. A fully featured suite with all you'll ever need. If your business is small like mine, you can slim it down to suit your needs. Highly customizable with a very large and supportive community.

Vendor Response

by YetiForce on March 14, 2017

Thank you for comments. We hope that our new version 4.0. has fixed some of the compatibility issues.

Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube

Cons: Lack of documentation so it requires some technical ability to do customizations and setup some tasks

Overall: I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with.

As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are.

I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand).

Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows.

The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck.

Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there!

Vendor Response

by YetiForce on March 14, 2017

Thank you for taking the time to review our system. We are working on better documentation.

A Great step forward !

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: When we found YetiForce, Leased.Computer and its brands was growing at a fast rate. With the wide range of services we provide, all we wanted was a complete suite business applications that integrated with one another. YetiForce's extensive set of products promised to cater to all our sales, marketing, management, and support needs. We made the big decision to completely migrate from our previous sales platform to YetiForce, and now we're happy about that move. The total runtime of that project was one of our biggest challenges; we had less than three months to make the switch.

It only took us 3 weeks to completely migrate from Vtiger to Yetiforce, and we got great support on the few things that didnt work out straight. We are a happy costumer of Yeti. Only downside is sometimes some lack of documentation in their knownledge base, but you will find most of the questions in their github repo, and they provide very quick support (most of the time for free)

Vendor Response

by YetiForce on March 07, 2017

Thank you and much recognition should go to the community of developers that make it possible to create the best open CRM system.