# Page 2 | Yetiforce CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Yetiforce CRM the right Online CRM solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159123/Yetiforce/reviews --- Yetiforce CRM 4.7 (54) [View alternatives](https://www.capterra.com/p/159123/Yetiforce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Yetiforce CRM ## Showing most helpful reviews Showing 26-50 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AV Alex V. Technical Coordinator Information Technology and Services Used the software for: 2+ years ### "Easy to use and good customer support." January 4, 2018 4.0 We use it for our operational process, working with tickets and service contracts. Pros The flexibility of the system, you can add field in the modules very simple. You can make your own modules very simple. Cons There is no usermanual at this moment, and the PDF module is not that extended. sometimes it's hard to upgrade the system to a new version. Review Source Response from YetiForce January 5, 2018 Thank you very much for the feedback, we want to improve our documentation and add the manual this year. MD Markus D. Managing Director Marketing and Advertising Used the software for: 1-2 years ### "Few words of truth about Yetiforce" March 14, 2017 5.0 I actively testing and spying of developers activities. Yetiforce is not only loaded with lots of extremely useful modules, but its code has been swept with all residue bad and unnecessary code produced by "older brother". I wish I can move to Yetiforce soon, just waiting for good news about next release. Pros flexibility and well organized code Cons Should have some easy to manage webforms generator and robust flexible customer portal Review Source Response from YetiForce March 14, 2017 Thank you very much for taking the time to review our system. We'e put a lot of energy towards coding and getting it work well and in a manner that will meet a diverse set of needs. We like your suggestions for improvement. ZS Zuzanna S. House Manager Used the software for: 1-2 years ### "Unlimited Power with YetiForce CRM" January 8, 2018 5.0 Pros It really has amazing functionality once you set it up to fit your business. I have been using it for almost 2 years and there was never a thought to find a replacement for this CRM. Especially that there are modules that aren't free in other systems and you can have an unlimited number of users also for free. Cons Only documentation could be a bit better. Some articles in the documentation can be outdated as the system changes so this can create set up delays. Review Source Response from YetiForce January 9, 2018 Thank you very much for the positive review, we plan to update our documentation this year. MB Maciej B. Sales Director Computer Networking Used the software for: 2+ years ### "Great cooperation with YetiForce! They moved our bussines on new level with their software." January 2, 2018 5.0 Pros Customization for our needs is splendid! We can create new featrures which we need almost on demand. Cons This software is still evolving, so base configuration and features can be not enough. You can develop almost everything, but in that case you need to know what exactly you want and you have to predict all consequences of that (what is not easy). Review Source Response from YetiForce January 4, 2018 Thank you very much for your review! SB Steven B. President Information Technology and Services Used the software for: 6-12 months ### "Yetiforce was extremely easy to install and is leaps and bounds above other CRM solutions" May 10, 2018 5.0 Easy to setup and install for Clients. Relatively straightforward CRM editing. Pros I installed vTiger for a Client who lives on the East Coast. It took me over 24 working hours to get vtiger installed and initially setup correctly (by suppressing error messages, lots of // in the code). YetiForce requirements and install was extremely straight forward and easy to get setup. Cons I wish the customer portal had more documentation or tutorials available. There are already a few versions available on GitHub so I wish there was a clear, concise way of adding this feature. Review Source Response from YetiForce May 22, 2018 Thank you very much for your review! As far as your issue with portal is concerned, we're currently working on a new, more user-friendly and secure version of portal. NA Nicolas A. Ing Computer & Network Security Used the software for: 1-2 years ### "Great Tool" March 13, 2017 4.0 It is an excellent tool, I work for years with vtiger and Yetiforce far surpasses it. I recommend 100% YF Review Source Response from YetiForce March 14, 2017 Thank you for the review. We are honored that you would recommend us. Since we value service too, feel free to tell us how we could service you better. Also please note that we are opensource software. Our goal is save company money on software fees and then use those savings towards tailor design. DR Dorota R. Operations Manager Used the software for: 1-2 years ### "Very good and useful open source CRM proposition." January 8, 2018 5.0 Pros YetiForce offers a great functionality that makes a lot of things related to customers service very easy, quick and smooth when it comes to running a business. It is clear and quick to use, does not pose any problems when finding desired functionality. A big plus for having as many users as we need, costless. Cons The documentation could be slightly improved because at the moment we sometimes experience some delays. Review Source Response from YetiForce January 9, 2018 Thank you very much for the feedback, we want to improve and update our documentation this year. JM Jakub M. Manager Printing Used the software for: 6-12 months ### "Great alternative for paid CRMs" May 30, 2019 5.0 It increased efficiency for accounting and project related processes, and saved us a significant amount of money. Pros It’s a free alternative to some very popular and very expensive CRMs everyone knows. It’s also open source, which makes it even better as you no longer depend on the software producer. Moreover, the software is extremely customizable, especially if you compare it to other CRMs. Cons Sparse documentation seems to be the biggest issue. Review Source TW Tomasz W. CEO Information Technology and Services Used the software for: 6-12 months ### "Best opensource CRM on the market" March 5, 2019 5.0 YetiForce helped our company simplify a lot of processes that required a few different apps before. Now all we need is YetiForce. Pros It limited the number of programs used in the company from 5 different apps to 1 - YetiForce. Now everything is stored in one place, neatly organized, easy to find. Cons I really have no reason to complain, this is free software and it does exactly what it is supposed to do, so there is no reason to nitpick. Review Source JD Jan D. CEO Consumer Goods Used the software for: I used a free trial ### "The system is completely useless when you cannot change the currency from USD to Euro" July 16, 2018 4.0 none whatsoever Pros Firts imppression looks good but very disappointed that the default settings cannot be changed. This is a major flaw. Cons I cannot respond to this as the basics simply does not work when you cannot change a default setting Review Source Response from YetiForce July 18, 2018 Thank you for the review. We are going to add a functionality that will allow you to change the previously selected default currency today. If you provide us with an access to your system we will add this functionality to your system for free. Alternatively, we can offer you a free account on our private cloud for 2 months, after that period you can either receive a copy of your system or you can keep using the service at its regular price (it includes free updates, support, fastest server optimized to work with YetiForce). RL Roberto L. Used the software for: ### "A very powerful and customizable platform" April 18, 2017 5.0 I consider Yetiforce CRM a very powerful platform that can significantly increase the productivity of any business. At Simple Solution we use the software everyday to connect mail and documents to customers, services, and commercial opportunities. Everyday our sales people use Yetiforce to manage tasks and project by connecting appointments and activity directly to leads and customers. The entire team is kept informed and we know, when and who has met a customer or a lead, including keep track of all telephone calls allowing for a quick automatic connection with customers, vendors and sales opportunities. In terms of management, we can access all the other data regarding our activity, as workflow or inventory data, in a very easy way. With a nice graphical interface, and via web (pc, tablet, smartphone). Everything is customizable and you can add fields and particular views (filters, reports, relation tabs and widgets) very easily. Further you can create automatic alerts if something happens or send mail or sms to customers. In conclusion, we are so happy using the Yetiforce platform that we began a few months to propose it to our customers and we are having a lot of success with this. That's all...it's amazing. Review Source Response from YetiForce May 2, 2017 Thank you for taking the time to make such a detailed review. gP gianluca P. CEO Information Technology and Services Used the software for: 6-12 months ### "Real open source" April 12, 2017 5.0 We are an Italian system integrator and we are using YetiForce for all our CRM projects. We ask a feedback for all our customers about their yetiforce experience and the result is always that the application is intuitive, fast and user friendly. Pros real open source, powerful, complete, customizable Review Source Response from YetiForce May 2, 2017 Thank you for taking the time to review our software. AS ANDREI S. ADMINISTRATOR Information Technology and Services Used the software for: Less than 6 months ### "BEST CRM SOLUTION EVER" November 18, 2018 5.0 Good support, good soft!, Increase in Sales Pros One of the best solution out there, also very friendly staff, has all option plus you can do Api integration, has a nice notification system , a in house chat also, and anything you can imagine, taxes , pdfs , multi currencies, all type of invoices, and transport notes, basically you can integrate everything in it , a accountant software, some online stores, plus databases from social networks, and works as a charm too, support very fast, really guys try it , you won't regret :) have fun learning it as i do Cons Nothing, all good, i learn mostly all software in less than 24 h Review Source Response from YetiForce November 20, 2018 Thank you very much for this amazing review! We're very glad you find YetiForce useful and helpful in your company. MP Monika P. owner Used the software for: 1-2 years ### "Yetiforce review" September 22, 2017 4.0 Pros Easy to use, functional, the system is very intuitive. It does not require a lot of work to make it maira to meet and adapt to your needs. Review Source Response from YetiForce October 17, 2017 Thank you very much for the review. MG Michiel G. Used the software for: ### "A Great step forward !" March 7, 2017 5.0 When we found YetiForce, Leased.Computer and its brands was growing at a fast rate. With the wide range of services we provide, all we wanted was a complete suite business applications that integrated with one another. YetiForce's extensive set of products promised to cater to all our sales, marketing, management, and support needs. We made the big decision to completely migrate from our previous sales platform to YetiForce, and now we're happy about that move. The total runtime of that project was one of our biggest challenges; we had less than three months to make the switch. It only took us 3 weeks to completely migrate from Vtiger to Yetiforce, and we got great support on the few things that didnt work out straight. We are a happy costumer of Yeti. Only downside is sometimes some lack of documentation in their knownledge base, but you will find most of the questions in their github repo, and they provide very quick support (most of the time for free) Review Source Response from YetiForce March 7, 2017 Thank you and much recognition should go to the community of developers that make it possible to create the best open CRM system. BH Bastiaan H. Used the software for: ### "Solid development gives a safe tool" March 15, 2017 4.0 Using YetiCRM since the early beta's for our own companies and for clients. It has been a long road with ups and downs but there has been a clear line in improving the original vTiger to a more secure CRM. Issues get solved and requested features added, mostly within a short time frame. Updates are still tricky to roll out but can always be ordered from the helpful team at Yetiforce to do for you. For a reasonable fee you get expert help. Absolutely worth to support this team and if you can, order some paid assistance to let this CRM grow or ask them to develop a custom module for you. minus: less know CRM so there are no other extensions like Magento or Joomla connectors available. Sometimes important features disappeared for a while (to resurface in a new module later on.) plus: Good support team, steady development, free or low priced support. Secure, still pretty fast. Suggestions are taken seriously and its open source! Continued development with big steps. Still our first choice to advise our clients! Review Source Response from YetiForce March 16, 2017 Thank you for taking the time to review our system. Italo P. Supervisor Used the software for: Less than 6 months ### "Very complete tool for handling customer information" June 16, 2018 5.0 In general terms, I think it is a fairly complete tool and above all that it does not generate costs for the company. Pros What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive Cons I do not see that I have many things to improve, however they could add automatic updates. For the rest, I think it's a good application Review Source Response from YetiForce June 21, 2018 Thank you very much for your review! We appreciate all your comments. NL Nando L. Marketing Retail Used the software for: Less than 6 months ### "Still building my own custom CRM system using YetiForce" June 8, 2017 5.0 For our CRM system, this is a very good apps Pros \- Complete solution for our own custom CRM. - It is totally free!!! - We can have YetiForce team to help build our own custom CRM with some fees, but it is considered cheap. Cons \- System settings are not user friendly. - There is no complete manual guide, only depends on issues posted on github. Review Source Response from YetiForce June 8, 2017 Thank you for taking the time to review our system. RS Rui S. Oil & Energy Used the software for: Less than 6 months ### "In my opinion, simply the best of the open-source alternatives I've seen" March 13, 2017 5.0 I've seen and used a lot of free alternatives, but this one takes the cake. A fully featured suite with all you'll ever need. If your business is small like mine, you can slim it down to suit your needs. Highly customizable with a very large and supportive community. Pros Very customizable and a out-of-the-box fully usable featured solution. Cons Some modules are complicated to understand, and some are very dependent on others. Customization must be done with caution and a lot of trial and error. Review Source Response from YetiForce March 14, 2017 Thank you for comments. We hope that our new version 4.0. has fixed some of the compatibility issues. VR Verified Reviewer Independent Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "True force for developers to build their own CRM" September 26, 2018 4.0 Failed attempt to implement a custom CRM of our own. The time versus cost weighed and a smaller ready, more specific package was purchased. Pros The features and customization's are a lot. Cons Time and effort required for a developer intermediate to work through the in-depth customisation's. Review Source Response from YetiForce November 20, 2018 Thank you very much for reviewing YetiForce. KK Krzysztof K. CEO Information Technology and Services Used the software for: 1-2 years ### " I found YetiForce a little bit over a year ago and decided to give it a try" January 4, 2018 5.0 Flexible and user friendly CRM Pros The developer always surprises us with something great. For example the latest version brought a record preview functionality that I've been waiting for for a long time. It saves us a lot of time (and clicks) on a daily basis. Review Source Response from YetiForce January 5, 2018 Thank you very much for the positive review and the feedback on our development. LC Luis C. System Admin Telecommunications Used the software for: Less than 6 months ### "Excellent CRM Project" April 28, 2017 5.0 We still are implementing this CRM. But Its very complete. Few bugs Pros Easy to install and to manage. Easy to customize. Great Github site. A lot of functions.Its Free. It would be the best CRM. Cons There is not paid support for this system aparently. The documentation isn enough if we compare with others CRMs Review Source Response from YetiForce May 2, 2017 Thank you for taking the time to review our software. We do offer paid support. mB marc B. Director ICT & Operations Information Technology and Services Used the software for: I used a free trial ### "Top Tool but not applicable for Europe - No Currency EU?" November 19, 2018 5.0 Nice to use, but as said before, no EU currency. Pros All inclusive platform. Even GDPR and register for GDPR incidents. Cons Strange to have a GDPR module for Europe but no EU currency? Review Source Response from YetiForce November 22, 2018 Hi Marc, thanks for giving YetiForce a try. We would like to inform you that the Euro currency exists in YetiForce, among many other currencies. Our company is based in Europe and we have many European clients (including the Netherlands) so YetiForce definitely is applicable in Europe. Please send us an email and we will gladly help you for free with the currency and whatever other problems or concerns you have. Looking forward to hearing from you soon! AE Alonso E. Used the software for: ### "really good crm" March 27, 2017 5.0 this is really amazing crm, what make better job on my company! easy to install, easy to use and with great community! Review Source Response from YetiForce March 27, 2017 Thank you very much for sending us a review. From past experiences, your review may not be accepted by Capterra. If you can re-submit, then I kind ask that you consider a few examples of what you like. Here is link with guidelines. http://www.capterra.com/reviews/guidelines?lightbox=true In the mean time, we appreciate the nice comments. MB Moneer B. Founder & Managing Director Management Consulting Used the software for: ### "null" December 4, 2018 4.0 Review Source Similar Products Featured