# Yetiforce CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yetiforce CRM the right Online CRM solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159123/abre/reviews --- Yetiforce CRM 4.7 (54) [View alternatives](https://www.capterra.com/p/159123/Yetiforce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Yetiforce CRM Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews CD Cedric D EngineerConsumer Electronics, 51 - 200 employeesUsed the software for: I used a free trial. “The UI was clean and modern and should give great ideas to other developers ...“ February 1, 2025 LO Lukas O CEOInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “it started with premium support in cloud hosting now you have to pay extra and they just tell you that when you have critical problem“ November 7, 2023 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Benjamin B. CEO Marketing and Advertising Used the software for: 2+ years ### "An awesome CRM and its opensource and free !" November 14, 2018 5.0 YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release. Pros The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out. Cons Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused. Review Source Response from YetiForce November 20, 2018 Thank you for your favorable review and comments. There is no mobile app for YetiForce indeed, but you can use it in your browser on any mobile device if needed. AB Ali B. Business Development Manager Information Technology and Services Used the software for: 2+ years ### "An overview of Yetiforce" April 2, 2020 5.0 It's excellent. Pros It's open source and built with PHP and Mysql, so can easily setup on your on localhost or your remote server, and any other platforms that supports Apache. You can easily modify it according to your needs. Almost all parts that are necessary for a CRM and a Marketing system are available in this package. It's responsive, so you can use it in your cell phone, tablet, or laptop. The skin has a new face, according to new flat designs, that are not available in most other CRM applications. The installation of this package is very easy, although it takes a few minutes because the back-end is complicated for generating tables and setting up some required files for starting the application. It's portable from installation system to the other system with just modifying some simple files. Totally, it's an excellent web application that might be used by anyone in different disciplines such as end-user, administrator, and developer. Also, it could be used by any company types, from an samll-scale business to medium-scale and even large-scale firms. Large-scale businesses can modify and customize this application according to their requirements and make it integrated with other ERP applications in the company. In contrast with Vtiger, I have to point out that Yetiforce is more user-friendly and is simple to use. Also, back-end in Yetiforce is more readable for developers, in contrast with Vtiger. Cons It seems there is nothing to discuss about this application disadvantages. Reason for choosing Yetiforce CRM Because it have all things that our company needs: 1- Open source 2- User-friendly 3- Ease of installation 4- Beautiful design and excellent skin (with new flat designs) 5- Responsive 6- Flexible 7- Extensible for future usage 8- Integrate with other ERP applications available in our company 9- and more more more... Switched from [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) Because Yetiforce is more user-friendly and it is more flexible to customize (in PHP back-end) in contrast with Vtiger. So, my last select is Yetiforce. Review Source CD Cedric D. Engineer Consumer Electronics Used the software for: I used a free trial ### "Yeti Force an abandonned project ?" February 1, 2025 1.0 We have totally abandoned the idea to use it as a professional tool for our company. Pros The UI was clean and modern and should give great ideas to other developers ... Cons YETI Force CRM looks more like a discontinued project. At the time of writing (02/2025) their Github repository has been archived and not accepting anymore comment. Moreover the project is lacking a serious user documentation, many users are struggling to find solution to very basic issues. Review Source Bojan F. Privat Financial Services Used the software for: 2+ years ### "I've been looking for such a CRM for a long time" November 27, 2018 5.0 Very young, dynamic, especially good TEAM. They know exactly what they want! On top Pros Unique design, transparent and easy to customize. Each window has as so much data as the brain can handle and you do not feel that you have lost control. Cons Working with customers is changing every day and I can adapt quickly and easily to this Review Source Response from YetiForce December 3, 2018 Thank you very much for your amazing review! VR Verified Reviewer Owner - Web Designer/Developer/Marketer Wholesale Used the software for: Less than 6 months ### "Yetiforce is a great solution for a self-hosted CRM" November 30, 2018 5.0 An overall decent self-hosted solution for your CRM needs, definitely have an expert help with setup and configuration and/or do your research first. But once you grasp the concept, you'll love the easy and simple interface and use of this CRM. Pros Once you've got things properly set up, Yetiforce is easy. Once you grasp the unique process Yetiforce uses, it organizes your leads and sales process beautifully. There are a lot of features, a lot of options...and once setup to use, it's easy and easy to train your sales and marketing reps. Cons Initially, although the basic install is easy, the setup/configuration and learning how the flow works is daunting and a little confusing...you definitely want to checkout the documentation before delving in (unlike I did). Once you grasp the flow that Yetiforce uses, it begins to make sense. Review Source Response from YetiForce December 3, 2018 Thank you for taking the time to review YetiForce. LO Lukas O. CEO Information Technology and Services Used the software for: 2+ years ### "Yetiforce is not reliable partner." November 7, 2023 3.0 Very bad. Just few days before subscription renewal directly from in YetiForce company, they told us that they changing everything. less space, higher price, less features included in cloud hosting. The worst thing is that when we found a bug you dont have any possibility to sovle it by yourself, so you have paid subscription but you cant use your system and they ask for money to make it right or go to github and wait for bugfix. Pros \- cheaper then others - very scalable - opensource Cons Support and business model changing during your subscription. It started with - 750GB disk space + 750GB backup now they shrink it to 20GB/120GB - it started with premium support in cloud hosting now you have to pay extra and they just tell you that when you have critical problem - price went high too much and services included in package went down without notitying customers Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Quickbase](https://www.capterra.com/p/157262/QuickBase/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[Dolibarr](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/) Reason for choosing Yetiforce CRM from the beggining it seems that they are reliable partner. Big mistake. After 2.5 years they just changed everything what they promised before. Review Source VR Verified Reviewer Managing Director Mining & Metals Used the software for: Less than 6 months ### "The intention is good - the result is disappointing " August 24, 2019 3.0 Neutral to negative. Did not try to make more complex functions work as it consumed a lot of our time with the setup process. Pros The choice of functions available and the opportunity to log most of the activity in a single platform. Cons It needs various module and components to be activated to start with. Then, simple functions like the email integration does not work and you start thinking again about whether it is a wise choice becoming dependent on this platform for all the activities in your operation. You guessed it. It is not. Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/) Reason for choosing Yetiforce CRM It provided a more comprehensive coverage of our needs (theoretically at least) Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Bitrix is not an ERP and does not include functions like supply chain and other specialized modules. Review Source SK Sebastian K. Co Founder and CEO Used the software for: 2+ years ### "Great open source project" January 8, 2018 5.0 Pros We have been using YetiForce for a couple of years and it has never let us down. It is quick and intuitive. The producer offers several support options, including free support. It is a decent application that requires no subscription or license fees. I would recommend it to everyone who is looking for a reliable open source CRM. Cons The documentation could be better, and there could be more color themes to choose from, but right now is also all right. Review Source Response from YetiForce January 9, 2018 Thank you for taking the time to review YetiForce. MF Mariusz F. CEO Marketing and Advertising Used the software for: 2+ years ### "Great product, and for free! Great choice for any business!" May 18, 2018 5.0 Full and quick access to customer data. Pros All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well. Cons Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat). Review Source Response from YetiForce May 28, 2018 Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce. CS Chris S. Used the software for: ### "Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises" March 8, 2017 5.0 I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with. As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are. I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand). Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows. The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck. Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there! Pros Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube Cons Lack of documentation so it requires some technical ability to do customizations and setup some tasks Review Source Response from YetiForce March 14, 2017 Thank you for taking the time to review our system. We are working on better documentation. MA Maurizio A. CEO Biotechnology Used the software for: Less than 6 months ### "Molto ben fatto ma..." June 1, 2023 3.0 L'esperienza è stata negativa, tanta fatica ad importare i dati dal vecchio CRM per poi scoprire che i report sono molto difficili da fare, i widget anche, e se chiedi supporto su github ti trattano da incompetente. Appunto un software per professionisti del software, e non per aziende che vogliono utilizzarlo per il business. Il supporto, richiesto a pagamento, non è evidentemente previsto, visto che non si ottiene risposta. Pros L'interfaccia è semplice e intuitiva, raccoglie sulla sinistra i principali riquadri di interesse, è veloce on premise e si vede che è scritto molto bene dal punto di vista del software. Di gran lunga superiore a suitecrm Cons La documentazione è inesistente, pochi manuali su cose inutili e per la maggior parte scritto in polacco (così come i video). Il forum di supporto è anch'esso molto scarso, basti pensare che non esiste un software ad hoc ed al suo posto viene usato github, che serve invece per lo sviluppo. Da qui si capisce che è un software pensato da uno smanettone, e non da un imprenditore per gli imprenditori. Review Source TG Tomasz G. Owner Medical Devices Used the software for: 1-2 years ### "Great, easy to use and configure to mach your needs. Never failed." June 12, 2017 5.0 It allowed me to customize it according to my needs. I did not really find anything that would make me unhappy about this CRM. Every problem I came accross and could not solve it myself, was usually fixed in the next release of CRM Pros It is open source so if I want to add some functionality I just write my own module. It has also lots of features already build in, which are normally extra paid. Review Source Response from YetiForce June 12, 2017 Thank you very much for the nice recommendation. PK Piotr K. IT Administrator Internet Used the software for: 6-12 months ### "Very nice and intuitive" January 2, 2018 5.0 Pros It is easy to set up and use, nice GUI, excellent and elastic support. They can implement custom module for You. I recommend this product. Cons There isn't any specific thing that needs to be fixed. It will be nice to have automatic updates I hope they will implement this feature in the future. Review Source Response from YetiForce January 4, 2018 Thank you for the feedback, we appreciate your suggestion regarding auto updates. EY Eugene Y. CEO Investment Management Used the software for: 6-12 months ### "Great service" March 13, 2017 5.0 Very usefull software. Just in few clicks and ready to start your own business. Github contacts fast and ready to react on all the problems. I think it's great. Pros UI Cons Bugs and slow interactions when there are a lot of users. Review Source Response from YetiForce March 14, 2017 Thank you so much for reviewing our system. You might want to check out 4.0. We believe it runs much better. Basically we vamped it up so it runs well for 10000+ users ŁK Łukasz K. Administrator Government Administration Used the software for: Less than 6 months ### "Excellent software and support" September 5, 2018 5.0 I can honesty recommend YetiForce as a great CRM not only for companies but also for different organizations and offices. Pros We are using Yetiforce as a system for projects and investments monitoring in the Ministry of Entrepreneurship and Technology. The software meets our specific requirements, but also offers great deal of flexiblility, security and reliability. Cons Some functionalities deserve a bit of fine tunning in order to make the image complete, but all in all benefits significantly outweigh the cons. Review Source Response from YetiForce September 6, 2018 Thank you very much for your review! We always strive to improve our product, your helpful feedback will definitely motivate us to work even harder. DG David G. Network Engineer Telecommunications Used the software for: Less than 6 months ### "Great and very Cost Effective" November 9, 2018 5.0 Pros This CRM is excellent. Very customizable. Also, it is free (If you host it on your own server), so that makes it even more appealing. Cons There are no manuals, so there is some trial and error when it comes to learning to maneuver around the program. Review Source Response from YetiForce November 13, 2018 Thank you very much for your review and comments. We appreciate your feedback. JN Jakub N. Creative Director Used the software for: Less than 6 months ### "Low cost, support, right tools. " September 25, 2017 5.0 Pros Project management and product catalog I can find and use easily. All software is like a puzzle you want to match with pleasure. Cons No training module. If you're starting from very beginning it would be much help to understand all further steps. Review Source Response from YetiForce October 17, 2017 Thank you for taking the time to review our software. We appreciate it. PC Paolo C. Product Manager IT Information Technology and Services Used the software for: Less than 6 months ### "Tra i vari crm, Yetiforce è tra gli opensource migliori" November 2, 2022 5.0 Stavo progettando un nuovo software e, dopo averne provati diversi, mi sono soffermato su yetiforce perchè mi sembrava il più vicino alle mie esigenze. Peccato non aver trovato un modulo per la gestione completa delle newsletter e delle mailing con la possibilità di settare SMTP dedicato...avrei continuato ad usarlo.In generale OTTIMO software. Pros Ha tanti moduli di base già installati e preconfigurati, tutti personalizzabili. Grafica di base non tra le migliori ma una UX ben pensata. Cons Manca tutta una sezione di newsletter e mailing, peccato perchè sarebbe stato perfetto. Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing Yetiforce CRM Perchè è il più versatile e facilmente modificabile. Switched from [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) Perchè cercavo qualcosa di più semplice da implementare Review Source PS Piotr S. Manager Staffing and Recruiting Used the software for: 6-12 months ### "Affordable & Excellent" January 29, 2019 5.0 I'm really glad I found and gave YetiForce a try. Pros YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path. Cons Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved. Review Source Response from YetiForce February 1, 2019 Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible. MK Magdalena K. kierownik działu rozliczeń Insurance Used the software for: 2+ years ### "Complete and user friendly CRM" June 7, 2018 5.0 The work is easier and faster. Pros YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless. Cons The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system. Review Source Response from YetiForce June 8, 2018 Thank you very much for this great review! PW Piotr W. CEO Real Estate Used the software for: 2+ years ### "Customized CRM" September 24, 2017 5.0 It keeps our document and information circulation much easier. Pros CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce. Cons Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues. Review Source Response from YetiForce October 17, 2017 Thank you very much for the favorable review. DP Damian P. Head of the sales department Education Management Used the software for: 6-12 months ### "YetiForce proves that decent business software doesn't have to be expensive" January 31, 2019 5.0 So far YetiForce has been great. Pros YetiForce is an all-in-one solution and still remains free. When I first found YetiForce I wasn't sure how good a free CRM can be judging from my previous experience but I was pleasantly surprised. I had no problems with the installation and configuration, all the users got used to the software pretty quickly as well. Cons There is nothing major that I dislike, just a few small issues. I think an update notification would be a great addition, whenever a new update is available the admin could get a notification in the CRM. Another thing that could also use a notification system are emails, it would be great if YetiForce had sound notifications when an email is received. Review Source Response from YetiForce February 1, 2019 Thank you for taking the time to leave your amazing review! We're glad YetiForce surprised you. We forwarded your comments about the notifications to the development team. PW Pawe W. Managing Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Splendid software with plenty of features, all very useful in your customer's service." May 22, 2018 5.0 Control over customer service process, following AM and helpdesk people tasks. Pros Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup. Cons Occasional problems with updates, some of the features sometimes suddenly disappear with the major version change (security reasons), could have been better documented. Review Source Response from YetiForce May 29, 2018 Thank you for this amazing review, we appreciate all your comments. We're currently working on better documentation for our product. TK Tomasz K. Educational Centre Manager Education Management Used the software for: 1-2 years ### "Yetiforce is a useful and free CRM" August 17, 2018 5.0 Pros The major advantage was its flexibility and virtually unlimitted possibility of adjusting it to the needs and type of business you run. We have been using it for a couple of years now and it turned out to be really effective. It's fast even when you are handling huge database. Moreover, it is clear and coherent and for the above mentioned reasons it has been a great support for us. The system is being continually expanded and the existing minor bugs are easily deleted by updates. Cons It requires advanced server settings which might be problematic if you are working on a shared server. Review Source Response from YetiForce September 6, 2018 Thank you for the review, we're glad you liked YetiForce. AD Arkadiusz D. CEO Used the software for: 1-2 years ### "Reliable, fast, free" January 3, 2018 5.0 Pros I used a couple of different CRM apps before, both free and paid but they were never enough. If they were free they didn't have everything I needed, if they had everything I needed they were simply too expensive. Yeti Force, however, beats them all. I had a few issues at the very beginning but they were fixed pretty quickly and it's been working well ever since. Great project management features, free support, allows you to enable/disable modules and add custom ones. Cons I think that the documentation should be a little bit more detailed because sometimes I can not find needed information. Review Source Response from YetiForce January 4, 2018 Thank you for taking the time to review YetiForce Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)