# HCL Connections Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HCL Connections Software - reviews, pricing plans, popular comparisons to other Social Networking products and more.

Source: https://www.capterra.com/p/159156/IBM-Connections

---

# 

 HCL Connections Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HCL Connections

## What is HCL Connections?

HCL Connections is a business social network & collaboration platform that helps you get work done by engaging the right people to deliver results. The cloud-integrated platform promotes better knowledge-sharing and decisions with features like business e-mail, chat & instant messaging, web conferencing, file sharing, online document editing, & more.

## What is HCL Connections used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Social Networking](https://www.capterra.com/social-networking-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$6

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HCL Connections?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hcl-software.com/&name=HCL Connections)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HCL Connections

4.3 (21)

VS.

[4.6 (91)](https://www.capterra.com/p/185819/Mighty-Networks/reviews/)

Starting Price

$6

Flat Rate, Per Month

Starting Price

$41

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (21)

Ease Of Use

4.2 (5,129)

Value For Money

4.0 (18)

Value For Money

4.5 (3,582)

Customer Service

4.2 (19)

Customer Service

4.3 (3,608)

## HCL Connections alternatives

[4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,155)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

[4.5 (1,797)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/214056/Twitter/)

[View all alternatives](https://www.capterra.com/p/159156/IBM-Connections/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity/News Feed

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Communication Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Content Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Event Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Real-Time Chat

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

HCL Connections 19 features

Continuous profile-based stream of news and activity

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Schedule and manage the logistics of activities and other gatherings

Public or private sharing of digital files such as documents, audio/video, images, and more

Organize and edit a group of people's policy and members

Plan and coordinate all the resources, costs and time needed to execute assignments

Preview and make real-time changes in the web content

Engage in direct, instant messaging with customers, users, etc.

Profiles of users providing basic information

Track revisions and updates made to files and navigate between different versions

Connect with meeting participants remotely over video

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (21)

4.4

Based on 21 reviews

## Pricing

Value for money

4.0 (18)

Basic

$6.00

Flat Rate,Per Month

Value for money

4.0 (18)

4.0

Based on 18 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (19)

4.2

Based on 19 reviews

## User reviews

Overall rating

4.3

Based on 21 reviews

Filter by rating

5(6)

4(15)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Khothatso M.

Freelancer

E-Learning

### "Highly Recommend for Workplace productivity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 10, 2022

My overall experience using HCL Connections has been great, I can highly recommend it if you consistency in communication with your at work.

Pros

HCL Connections is one of the best software tools that helps to achieve workplace productivity. If you want to create a community in workplace then this is tool for you to achieve that. My colleagues and I use it to exchange ideas, communicate, video chat and everything happens in real time. The user interface is simple and effective to use and hassle free and its price point is also good.

Cons

I have no negative things to say about this software because I haven't had bad experiences with it, so far so good!

Switched from

[eXo Platform](https://www.capterra.com/p/143787/eXo-Platform/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Ashok B.

Digital Marketer

Information Technology and Services

### "Great collaboration platform for any enterprise."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 8, 2022

Pros

I loved the tagging feature by which one can easily add tags to any documents which makes it absolutely easy to locate the document in the future. Also, I liked that we can share with small groups (subsets for specific projects) so that everyone is in the loop.

Cons

It's a bit confusing for the first time users. Requires lots of training to get everyone onboard.

Switched from

[Quip](https://www.capterra.com/p/151651/Quip/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[Happeo](https://www.capterra.com/p/176777/Happeo/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Manager

Biotechnology

### "Good for storage, but not active collaboration"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 8, 2019

We use IBM connections as a shared resource hub so that various stakeholders have access to information

Pros

IBM Connections is a nice and secure way for sharing folders and ensuring that people have the latest versions of different documents. I like that you can share with smaller groups, so for projects with subsets of a team, this is a good way to ensure that everyone is in the loop.

Cons

Connections is not great for collaborating in real time, as you need to download the document and then re-upload it with the changes that you have made. It is also not an ideal solution for large Excel sheets if you just want to quickly reference them since the often don't load.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Natasha A.

Analista corporativo

Government Administration

### "Dynamize the communication within your company"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 30, 2019

It is a good space for discussion of creative projects, encourages each team member to communicate and not be afraid to express their own ideas, all working together in healthy competition for the achievement of the objectives of the company, one of the most used channels is the discussion forum is great and works very well to get your recommendations, opinions and views, has no loss this platform

Pros

It is a platform with which you can develop communication and collaborative work in an enjoyable and creative way, works as a kind of social network that allows you to create a comfortable working environment, pleasant and effective, you can create different communication channels, such as blog or discussion forums on certain topics, this makes the interaction is dynamic and or

Cons

The software is a bit heavy, especially if the PCs are not very current. Of rest, it's a platform that does honor to its brand

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior System Engineer

Computer & Network Security

### "HCL Conenctions is unique"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 29, 2019

I'm using Connections from years, before as user than also as admin and i could not imagine my working activity without it.

Pros

Connections is an unique collaborative platform that permit corporate environment to work and collaborate easly. Features like communities blogs and wikis are perfect to be self used managed and created by users. Now it was sold to HCL so i'm sure the development will go faster than ever. The future is bright !!

Cons

If i've to find a cons the architecture is not easy to be installed, mantained and user from the Admin side. you have to be skilled to work correctly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Catherine B.

Project Manager

Marketing and Advertising

### "Excellent social network assistance platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 26, 2019

Tagging feature of this application is splendid with it can easily add tags to any document so it gives me an ease to locate my document more easily within just few clicks. Highly recommended product.

Pros

I can view all my documents with the help of its online viewer that allows to view all of them without any need to download them separately. It provides great settings with a reliable result.

Cons

Since I have been using this tool I have no least things. It is providing amazing services. I also appreciate its customer support that gives profession services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tawanda S.

Sponsorship

Non-Profit Organization Management

### "Workplace social networking hub"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 11, 2019

I feel if i were to loose access to IBM Connections I will really feel the gap. That said, Connections has become our daily pastime in professional and social collaboration within and without the organisation. It isva go to resource center which never sleeps!

Pros

I like that Connections is a complete resource center for peer to peer sharing and collaboration. Whether you are working on a research work or a project ideas keep floating around freely as long as you are subscribed to the relevant CoP

Cons

Its a bit of a chunky product which first time users might find intimidating. The pricing I suppose limits the number of business units who can opt for against competition

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Andrea G.

Jefe de Departamento de Prensa

Sports

### "Maximum internal and external integration"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 24, 2019

We use it to establish direct lines through different communication channels, blogs, social networks, forums, which we use in an integral way for the communicational development of our strategies. The ability to integrate is amazing, my team makes the most of all its functions, getting very good results in our audience.

Pros

Your team can be connected in its different areas and eliminate the communicational barrier, it is a pleasant space for work and for the development of creativity.

Cons

Complexity in configuration and installation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technical Consultant Engineer

Telecommunications

### "IBM connections "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2019

I am a user of this application and it has been very easy to organize, post and share files with the team at the organization. People like it a lot because they can view new modifications on files and keep up to date.

Pros

Sharing files experience for a group of people. It makes easy to manage team resources and you can control who can view the documents, schedules or any document you would like to share within your company.

Cons

So far have not found anything to dislike.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kgaugelo M.

Mining engineer in training

Mining & Metals

### "Review on IBM Connections"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 14, 2019

Overall experience; I'm happy with this software. It fits in well with my job. Interaction with my team is easier.

Pros

It is very useful for my team at work as we are able to upload share and edit files. Management of interaction is made easy and you can track updates. finding files is quick and easy, I can say overall, the software is quite user friendly.

Cons

The tools on this software are very useful for my job so I don't have much to complain about except that it should give email notices- it would be even more convenient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159156/IBM-Connections/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)