Inbenta Knowledge Management

Who Uses This Software?

Our customers vary across all industry verticals but share a common demand for an easy-to-deploy knowledge management solution that can reduce incoming support tickets & increase customer satisfaction.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Inbenta
  • Founded 2005
  • United States

About Inbenta Knowledge Management

Inbenta's AI-powered solution connects directly to your existing knowledge base for seamless management and on-going optimization. With detailed search analytics, you'll be able to identify search trends, determine new unanswered questions that need to be created in your knowledge base, track progress and performance, and optimize the customer journey to simplify the search process.

Inbenta Knowledge Management Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

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