# Mobi2Go Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mobi2Go the right Online Ordering solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159185/Mobi2Go/reviews --- Mobi2Go 3.1 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mobi2Go Ease of use 3.1 Customer Service 2.5 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Johnson A. Software Engineer Computer Software Used the software for: Less than 6 months ### "Mobi2Go review" July 26, 2022 5.0 The first thing I have to say is that it has been a pleasant surprise, I was expecting a complex software, but it has been the opposite, during the time I have used the software I have not found any problem, I emphasize again the intuitive interface of the software both in the desktop version and in the app. Pros The first thing that stands out is the design of the interface, it is modern and intuitive, and does not require much time to learn how to use the software. Cons One thing I might add is that the creation of reports and statistics can be difficult for the average user to understand. In general no cons have been found. Review Source KG Kevin G. International Product Manager Hospitality Used the software for: 2+ years ### "Product Overview" November 22, 2019 5.0 It has been a fantastic experience and the product has so much functionality right out the box. Pros It is fully integrated to PAR PixelPoint and makes to flow in store seamless for multiple different types of business. Cons We haven not experienced any issues with the product to date. Reason for choosing Mobi2Go Mostly because of product function but they also offer a fixed price monthly price and not a percentage of sales like some others. Review Source KL Kerwin L. Owner Hospitality Used the software for: 2+ years ### "Terrible Service and Support" March 19, 2023 1.0 Terrible… I’ve lost so much money because of their service! Pros Nothing! Do not recommend this company in any way Cons Service used to be good… but now they are terrible with constant issues and no action taken to fix integration issues with Lightspeed. Their fixes actually make things worse and no one cares! Review Source MP Michael P. director Food & Beverages Used the software for: 2+ years ### "ease of use" November 21, 2019 5.0 mobi2go gives access to time constrained customers by allowing on the go ordering Pros portability, versatility, ease of use Cons We like everything, there is nothing we dislike Review Source ES Emily S. Venture Sales Manager Food & Beverages Used the software for: Less than 6 months ### "Covid account setups " May 1, 2020 4.0 Would definitely recommend using Mobi 2 Go fto a friend or colelague. Once you have worked on the setup of one account it means you are across the process for all accounts int he future. Pros \[SENSITIVE CONTENT HIDDEN\] made it easy to understand what was needed from us as a business to have an account setup and launched on an extremely short timeline. The software is a simple step by step framework which is incredibly user friendly. Cons While the template allwos the software to be user friendly, this means that it cant cater for one off requirements where shops may have apoint of difference (introducing comment sections where needed for added notes, or integrating with a specific supplir - NZ Post) Reason for choosing Mobi2Go Previous working relationships and experience Review Source SC Sandrine C. Owner Food & Beverages Used the software for: 1-2 years ### "Terrible for my needs! " March 30, 2022 1.0 The management has ignored my feedback and emails. They are quick to take your money but disappear when you have issues. Support staff is hit or miss. Delay in product upload can be sometimes 36-48 hrs. Mediocre support staff have caused errors in my system and resulted in having to correct and manually re-enter orders in Lightspeed. So many errors and issue since I signed up over a year ago. This was definitely not the platform for my business & I wish their sales team would have been honest. Pros Cute design and two excellent support members \[SENSITIVE CONTENT\] & \[SENSITIVE CONTENT\]. Cons So many issues. Very limited for my needs. Cannot upload products myself due to French requirements. Cannot cap quantity of items. Cannot modify an order. Direct connection to lightspeed is faulty at times. Many clients have complained on how unintuitive it is to use. Reporting is very basic and hard to access. Issues with token key from Lightspeed causing manual corrections. This system is not at all suited for anyone who is not a big restaurant chain with unlimited resources or inventory. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Mobi2Go Because Of the integration with Lightspeed. In fact it was Lightspeed who recommended them. Review Source VR Verified Reviewer Owner Operator Food & Beverages Used the software for: Less than 6 months ### "Do not consider mobi" June 19, 2023 1.0 Recommend anyone else. Pros This is extremely difficult to use software with no graphical user interface. There are numerous better options out there. Updating prices/menus do not push properly. Cons Sometimes menu items are free. Sometimes menu items are lower than they should be. Reason for choosing Mobi2Go Cheep Review Source VR Verified Reviewer Owner Restaurants Used the software for: Less than 6 months ### "Useless software " October 18, 2020 1.0 Pros Nice desgin for the end user but nothing else. Cons Really they takes 4% of total sales and software is from the 1990s. Nothing works or changed when you make a change in their own software. Support is not helpful at all, they just make it worse or keep sending you help articles which are useless as they are outdated Review Source KP Kearav P. National OPS Manager Hospitality Used the software for: Less than 6 months ### "Great tool to develop your business" April 15, 2020 5.0 Very happy and pleased with how it has turned up and will recommend to any business who is looking to take their business to next level. Pros Integration to my existing POS Systems was a big benefit. Providing the payment gateway at such an affordable rate is another big plus. The system is very customer focused and is very easy to navigate for a beginners. The fees for the whole business set up is very very reasonable and the amount of work the guys put in is commendable. Cons Setting up of menu is a little complicated but it works perfectly fine. Review Source VR Verified Reviewer General Manager Food & Beverages Used the software for: Less than 6 months ### "Terrible Customer Support" February 25, 2022 2.0 Extremely poor quality operations and customer support Pros Software seems useful if it functioned as intended Cons Extremely buggy, the integrations promised were not functioning at any point, customer service was next to useless. Reason for choosing Mobi2Go I tried to use Mobi but it was essentially broken the entire time I tried to onboard the software. Review Source AY Allen Y. director Hospitality Used the software for: Less than 6 months ### "Mobi2go experience" May 2, 2020 4.0 I am able to have a greater online presence, as customers will come to my website more often. Secondly, i have increased the efficiency in the kitchen with less phone orders. Pros The printer is my favourite, as it speeds up the process in my restaurant. I don't need to worry about answering the phone to get an order, as everything, including payment is done online. Cons There is no phone support, however they are respond quite quickly through email. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.