# Appointment Reminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Appointment Reminder the right Appointment Reminder solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159212/Appointment-Reminder/reviews --- Appointment Reminder 4.9 (15) [View alternatives](https://www.capterra.com/p/159212/Appointment-Reminder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Appointment Reminder Ease of use 4.9 Customer Service 4.7 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrea M. Fundadora y Directora Used the software for: 6-12 months ### "I really like this app because sometimes the alarm of cellphone is not enough" April 25, 2018 5.0 Pros what I like most about this app, it is very practical and I can use it in my phone and it help in my work for organize everything and don't forget nothing. Cons I don't have any complaint about this app is easy to use and it makes work much organized than before Review Source Response from Graphite Systems December 7, 2020 Hi Andrea, Thank you for the great replies! So happy you are enjoying! JM Jessica M. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best reminders" November 3, 2020 5.0 Great way for patients to realize ahead of time if there is a scheduling conflict or miscommunication. Pros My patients and I love the flexibility of the reminder timing, delivery method and customizable scripts. I have stuck with this despite the inconvenience of having separate patient management software because of this. Cons I REALLY WISH there was an app. It is not iphone friendly. I have made multiple scheduling mistakes due to scheduling on the grid on my phone. It's easy to misread times and days across the grid and it's super easy to accidentally drag appointments around when you are trying to expand the screen size. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Appointment Reminder I used them in conjunction for a while but they became too expensive and too elaborate for my simple needs, so I was paying for much more than I needed. Review Source Response from Graphite Systems December 7, 2020 Hi Jessica, thank you for the kind words! We would love to have an app, I wish it was a faster process, in meantime I will see if we can make more phone user friendly! :) DR Donna R. VP Health, Wellness and Fitness Used the software for: 2+ years ### "Review" November 9, 2020 4.0 The overall experience was good. Pros The software is easy to use. I like the ease of the e-mail and text scripts. Cons It is difficult to contact anyone with questions. I did not like the phone script feature. Review Source Response from Graphite Systems December 7, 2020 Hi Donna, We are available anytime Mon-Fri for questions at Support@appointmentreminder.org. We have not seen any requests from your account so please feel free to contact anytime! :) AJ Ariadne J. Hearing Care Professional Trainee Retail Used the software for: 1-2 years ### "Patients love Appointment Reminder" February 25, 2025 4.0 Pros Confirming appts with our patients is very easy when using Appointment Reminder. It is accurate and reliable and easy to use. Their program sends out reminders to our patients which is very helpful. It was very easy to set up and our patients haven't complained. Cons Can be a bit pricey but I think that's the only con. Review Source LK Lissa K. Owner, Systems Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to Integrated SMS reminders" December 14, 2021 5.0 this helps solve the problem of client show rate so it easily increases the show rate through the reminder texts and also eliminates user error from team members sending reminder texts out manually Pros It can integrate directly with your google calendar which in turn can integrate into my CRM platform Cons sometimes upon setup there are some glitches that will resolve themselves within a day. This isn't huge, but it did cost me time on setting up another location's appointment reminder application because I had never had the issue in the past. Reason for choosing Appointment Reminder I don't recall which products I considered, but I did research and demo at least half a dozen and found that appointment reminder was the best product for what we were looking for as far as ease of implementation and cost Review Source Response from Graphite Systems December 20, 2021 Thanks for your positive words and it means a lot to us. We're always working to make the system better and your feedback is very helpful. Thank you again for being a loyal customer. PM Peter M. Owner of Mill Pond Music Academy Performing Arts Used the software for: 2+ years ### "8 Years and Going Strong" November 2, 2020 5.0 My experience has been absolutely fantastic. I've recommended them several times over the last 8 years. Pros I've been using APPOINTMENT REMINDER for 8 years and the product is easy to use and my 200 clients use it weekly. My employees find it easy to read and understand their schedules. Cons I have to be honest, this company has implemented a couple of my suggestions in the past (comments box and live email link), so I really don't have any "least" about this product.... here is my wishlist, however: -I wish I could cancel a whole day without having to cancel each appointment individually. -I wish there were a way for clients to self-schedule when someone cancels. -I wish that I could send cancelation emails to the employee it pertains to. Reason for choosing Appointment Reminder Mainly because of the price and the fact that I'm not required to use credit cards or take payments with this software. Review Source Response from Graphite Systems December 7, 2020 Hi Peter! As always, thank you for your great suggestions and keep them coming. We appreciate you! KP Karon P. customer service Accounting Used the software for: 1-2 years ### "Appointment setter" October 2, 2021 5.0 Eliminate Rescheduling Phone Tag.This save time and effort in comtact the customer and resetting the appointment love it .This applications will allow you to access the information anytime, anywhere. very efficiency and well put together and organization simple with task form processing, object detection, category classification, and entity extraction very helpful with productivity language detection, and analysis, text recognition. this sys will automatic text & email appointment reminders & confirmations for your clients Pros efficiency very helpful with productivity language detection, and analysis, text recognition. Cons none efficient & responds to all enquiries Review Source Response from Graphite Systems October 4, 2021 Thanks for the kind words, we're so happy that you are happy with our service! We'll keep it up! AA Antonio A. Director and Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Job Well Done" October 27, 2020 5.0 I’m happy with it as a whole. Pros I really like how recipients can have the option of text, call, and email reminder. A lot of other programs do not offer all three, and the cost is reasonable. It works great for me. Cons Nothing at this time, except maybe a feature that gives the option to lock in appointments on the administrative side and unlock so it’s easy to move blocked times around. Sometimes while tapping by phone the blocks are sensitive and can change quickly if not careful. Review Source Response from Graphite Systems December 7, 2020 Hi Antonio, Thank you so much for the feedback and appreciate the suggestions! We will do our best to implement what we can. :) JW JAMIE W. Assistant Utilities Used the software for: 2+ years ### "So easy" October 12, 2020 5.0 Im always organized. Im able to send my guys out to the right people at theright time. Pros It's so easy and organized. It keeps all my information on who what when and where for that day. Cons I wish it had more details in the appointment book. But other than that i give it 5 stars. Review Source Response from Graphite Systems October 14, 2020 Hi Jamie! Thank you for the feedback. Please feel free to send us an email at support@appointmentreminder.org with ideas on what would help the appointment book easier for you :) VR Verified Reviewer Business Analyst Used the software for: I used a free trial ### "My Aunt's salon has gathered a lot of loyal customers" August 2, 2018 5.0 It saves time and effort of the staff of the small salon business Pros Customers like it when they were reminded about their appointment to salon. the salon itself is already busy as it have only few staffs, so they cant manage to contact their customers. then I tell her to try this application. and it works really great. it suits well on her business. Cons We don't have any issue about this application as my Aunt really like using it. and would like to avail the application after the free trial session Review Source Response from Graphite Systems December 7, 2020 Hi there! We hope you have continued to use the software and are always available for any questions! :) JT Joe T. Psychologist Mental Health Care Used the software for: 1-2 years ### "Good app" November 12, 2020 5.0 Excellent. I'm glad I have it Pros Easy to use. Alerts clients about upcoming appointments. Flexible. Cons Needs an hourly list on the right side. I have to slide over to see the hours. Not easy for Friday and Saturday appointments Review Source Response from Graphite Systems December 7, 2020 Thanks Joe! Appreciate the feedback and we will look into the hourly list request! MR Mbonjo R. Network Engineer Computer & Network Security Used the software for: 1-2 years ### "Best Appointment Reminder software " March 10, 2023 5.0 Overall, this is one of the best softwares I have used for time scheduling Pros I love this software for it's epic feature of Timing and resourcing.it keeps tracks of time helping to reduce time and resources Cons I haven't encountered any drawbacks using this software Review Source GA Gregg A. Consultant Defense & Space Used the software for: 6-12 months ### "Does What They Claim, Nice and Simple" February 1, 2017 5.0 I like services that just do what they say they do, and not a whole bunch of other junk that I don't need. It's a simple service for us and we never even have to think about making sure our people show up now. If you need to talk with Appointment Reminder support, they are great and super helpful. Pros Ease of use Cons That it's not free! Review Source Response from Graphite Systems February 2, 2017 Thank you Gregg! MS Mildred S. Manager Sales Used the software for: Less than 6 months ### "I really like this app because it help me to organize my schedule in my work and my daily routine" May 12, 2018 5.0 Pros What I like most about this app is thanks to it I won't forget anymore my appointments. It help me to organize my entire schedule and I can save so much time. And I can synchronize with my phone and pc Cons I don't have any complaint about this app, for me is very useful, productive and easy to use. It is a good tool for organize your work and personal appointments. To remenber everything and don´t forget nothing Review Source Response from Graphite Systems December 7, 2020 Hi Mildred, we are so happy to hear you love the software! BD Barbara D. Used the software for: ### "Fantastic service!" February 1, 2017 5.0 The customer service rep was awesome at answering all my questions! She made it easy to upload my existing contacts and helped me learn the system quickly. It has saved me on so many missed appointments! Great stuff! Review Source Response from Graphite Systems February 2, 2017 Thank you Barbara! Similar Products Featured ## Related categories [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.