# CivicPlus Mass Notification System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CivicPlus Mass Notification System Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more.

Source: https://www.capterra.com/p/159241/CivicReady/alternatives

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# 

 CivicPlus Mass Notification System Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CivicPlus Mass Notification System

## What is CivicPlus Mass Notification System?

CivicPlus' Mass Notification system is a cloud-based mass notification system that empowers local governments to communicate information to citizens quickly and effectively. Whether communicating emergency or routine news, CivicPlus' Mass Notification system allows you to quickly, within seconds, alert residents with information using a single interface-saving you time-while amplifying the reach of your time-sensitive message. From automated messaging to our powerful mobile app, CivicPlus' Mass Notification system offers the fastest and most reliable communication tool.

## What is CivicPlus Mass Notification System used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CivicPlus Mass Notification System

4.0 (1)

VS.

[4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/)

Starting Price

Contact vendor

Starting Price

$500

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.4 (68)

Value For Money

3.0 (1)

Value For Money

4.3 (48)

Customer Service

3.0 (1)

Customer Service

4.3 (57)

## CivicPlus Mass Notification System alternatives

Highest Rated

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/)

[4.7 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/245868/Alertcycle/)

## FAQs about CivicPlus Mass Notification System

Overview

### What company size and specific industries is CivicPlus Mass Notification System built for?

CivicPlus Mass Notification System is designed for local government organizations that need to send mass notifications and community communications to residents quickly and effectively. It is built for public sector agencies, especially municipal and county governments, rather than general business use.

Features and Usability

### What are the key features of CivicPlus Mass Notification System?

CivicPlus Mass Notification System offers mass notifications, multi-channel communication, and push, SMS, and web notifications for sending alerts across devices. It includes contact management, geotargeting, multi-language alerts, two-way communication, templates, reporting/analytics, and an API for connecting notification workflows.

Getting Started and Support

### What training and onboarding options does CivicPlus Mass Notification System offer?

CivicPlus Mass Notification System provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for reviewing setup steps and product features.

Getting Started and Support

### What customer support options does CivicPlus Mass Notification System offer?

CivicPlus Mass Notification System provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support, user experience with these channels cannot be characterized here, but the listed options cover multiple ways to seek help and information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

App Notifications

Set-up notifications and alerts for mobile apps.

Contact Management

Manage, organize, and store contact information

Geotargeting

Geographic location of visitors determines behavior of the software

Mass Notifications

Send messages to multiple recipients at the same time

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

CivicPlus Mass Notification System 13 features

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Manage, organize, and store contact information

Geographic location of visitors determines behavior of the software

Send messages to multiple recipients at the same time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Provide notifications in multiple languages

Trigger clickable pop-up messages

View and track pertinent metrics to find patterns and gain insights from data

Set-up SMS-based notifications and alerts for mobile devices.

Sample files or documents that could be customized as needed or used as is

Send, receive, and respond to messages

Set-up notifications and alerts for web browsers and apps.

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Developer

Computer Software

### "CivicReady a mass notification Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

December 18, 2023

Pros

I have been using this software for six months now, and I am quite impressed with its user-friendly interface. It supports customization options, making it a reliable solution for organizations seeking a comprehensive mass notification system to keep their communities informed during critical situations.

Cons

Initially I fell challenging to navigate all features efficiently but overall services are good.

Switched from

[Crystal Alarm](https://www.capterra.com/p/254867/Crystal-Alarm/)

[Rave Panic Button](https://www.capterra.com/p/239662/Rave-Panic-Button/)

[RedFlag](https://www.capterra.com/p/175898/RedFlag/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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