# Events Locker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Events Locker the right Event Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159249/Events-Hub/reviews --- Events Locker 4.8 (35) [View alternatives](https://www.capterra.com/p/159249/Events-Hub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Events Locker Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews JI Jill I Association ManagerEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the integrations were not applicable, but they don't impact - just not needed. “ May 12, 2020 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer T. Project Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Great Option for Vendor Reg" May 16, 2019 4.0 Support staff is phenomenal. Pros This software is very easy to learn and the staff is incredible. Cons The software still has a few upgrades that need to be made in order to compare to the "big boys" for large trade shows. Review Source Response from Event Hub May 28, 2019 Hi Jennifer! Thanks so much for the review! Our development team is working hard to improve and build out more features! If you have any ideas for specific features you would like to see please feel free to reach out at any time. Thanks! JN Jeany N. Freelance creative Broadcast Media Used the software for: 1-2 years ### "Event hub that has great opportunity" August 18, 2021 5.0 It is a highly commendable platform that is constantly evolving with very supportive customer service. Pros It gives clear and concise information that could enable an organization to have a higher chance to connect to other vendors to help sell the event. Cons Some features are new and tend to be overlooked but if we have some questions their customer service is responsive within minutes. Review Source JS Jenna S. Development and Marketing Director Events Services Used the software for: 6-12 months ### "Great Customer Service" October 25, 2019 4.0 Great tool for vendors and booths at events. Their team is great to work with and easily available for support needs. Pros Their team is willing to work with you to update the software to best fit your needs. Simple tool that is easy to use on the back end. Cons Easy to use on the back end but the user side wasn't as easy when we first started. Much better now! Review Source BS Bubbie S. Vendor coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Very Impressed" June 27, 2019 5.0 I am extremely impressed with the customer service. On the couple occasions that I had questions, the response time was within minutes to hours. They followed up to make sure that the instructions they gave me were helpful. Beyond that Eventhub actually reaches out to us to let us know about new features as they are added, and just to check in and offer support. Pros The software is pretty intuitive and Eventhub has thought of everything to make the experience easier. The ability to sort vendors by pretty much any way I need to. I can also send personalized messages through the hub, targeting specific groups such as the ones who still need to pay, or the ones that haven't completed the process. I can also send a group message regarding the event space that will be personalized to each vendor. Cons I can't think of anything. We wanted to be able to export the information into a spreadsheet, and the next thing you know, Eventhub added that feature. Reason for choosing Events Locker I can't remember what other products we considered, but we went with Eventhub because they offered the most features that we could use at the most competitive price. As a non-profit, price is always a consideration, but we also have an awesome product, and have had exceptional customer service as well. Review Source CR Carol R. Executive Director Events Services Used the software for: 1-2 years ### "Event Hub" December 21, 2019 5.0 This is the second year using this product and I am happy with it. Pros This software has helped this office of one streamline vendor registration and payment. It is easy for most vendors to use and I can choose to accept payment by check or credit card, and change to credit card only at any time. Customer support is awesome. Cons It has more options than I need and the calculation for PayPal fees are off by a few cents, not in my favor. Reason for choosing Events Locker Event Hub attended our trade show (the only software vendor of this type who did) and took the time to walk me through the product. Review Source Kristen K. Owner Events Services Used the software for: I used a free trial ### "Keeps my events on track even when I can't seem to" July 30, 2019 4.0 This saves my business a lot of hassle and a lot of repeat motions in exercises to do events that are going to be almost the exact same every single week. Takes the time we normally spend doing invites and tracking ticket sales and turns it into a couple hours a day of hard work and then we get to take a breather until the next day. Pros What I like most about the software is that it pigs all the information that I've given it and all the information that my co-workers give it and keeps it all together so we don't have to keep track and stress over every little detail. The software stresses over the detail for me. Plus it's very helpful that the software is very easy to understand and once you get the hang of it planning and inputting information becomes routine. Cons What I like least is that the free trial is so short on it that you don't really get a chance to completely get in the groove of things to see if it's going to work for you until after its over. I have so many events and so many people that inputting everything wasnt done before the trial ended. Review Source WE Wendy E. Event Coordinator / Graphic Designer Events Services Used the software for: Less than 6 months ### "More Efficient Vendor Processing " January 31, 2019 5.0 The vendor processing workflow has been significantly streamlined with less overall man hours being poured into managing vendor submissions. Information is organized and easy to find. Pros I like how the application is set up in a way that prompts vendors to submit all of the required information for quick processing on our end. I don't have to chase vendors down for pictures, payments, or other mandatory information. I like the one-click approval and how Events Locker automatically sends approval or rejection notifications to the vendors. I love the interactive map, definitely a favorite feature. Cons It would be nice to be able to print the submissions in a concise application format but is not a necessity. Vendor info and payment/order info are displayed on two separate screens. Would be nice to just have one. The vendor's email address is not included in the contact info on their profile page - would like to have that included. Review Source Response from Event Hub May 28, 2019 Hi Wendy! Thanks so much for the review! We appreciate the feedback, if you think of any other features you would like to see please let us know! Thanks! Jillian H. Strategic Partnership Manager Events Services Used the software for: 6-12 months ### "Great customer service + makes event management so much easier. " January 11, 2018 5.0 It is a new product/platform, so it is constantly evolving but the customer service is very supportive. Pros The ability to message all exhibitors through the platform as well as store all the paperwork in a central location. So many good things -- highly recommend this platform. Review Source ES Erica S. Event Manager Events Services Used the software for: 2+ years ### "Ease of Use and Great Customer Service " August 8, 2019 5.0 I have nothing but great things to say about Event Hub and the team there. I enjoy using the software and have always had great customer service. Pros This software has streamlined my vendor management 10 fold. Cons There have been occasional bugs to work out but the team always fixes them promptly. Review Source Frank C. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "great event software " August 14, 2019 4.0 Pros it's easy to use and great product support Cons can't customize the wording they use for some things Review Source KR Katie R. Community Outreach Director Sports Used the software for: 1-2 years ### "So amazing" December 19, 2019 5.0 Pros The software is so easy to use. It’s user friendly and helps keep me organized. Cons The email function is very primitive. But I know they are working on this. Review Source EW Emily W. Events Coordinator Events Services Used the software for: Less than 6 months ### "Event Hub makes event planning a breeze!" December 19, 2019 5.0 Customer service is fantastic and answers all questions. They take the time to make sure you know the system inside and out, which creates a much more organized event and happy customers! Pros Intuitive. Very easy to navigate through. I love having every detail of the event at my fingertips, and in one easy to find spot. Cons I would like to see a sample of what the vendors are seeing on their end. Having a full understanding of both sides would be beneficial for explaining to new vendors. Review Source KD Kelly D. Event Experience Manager Events Services Used the software for: 6-12 months ### "Great customer service with adaptability " December 19, 2018 5.0 Pros Events locker has a very clean and modern look that is easy to use on the front and back end. The customer service was excellent. Although there were some missing features when we first started using Events Locker, we made our requests known and the development team worked to add features that made the tool easier or more useful for us. The live map was especially useful for our organization, saving us time and resources along with creating transparency with our exhibitors. Cons Our event is not in an as forward technology market creating it difficult for exhibitors to use the document upload feature. Review Source Response from Event Hub May 28, 2019 Hi Kelly! Thanks so much for the review! Our development team is working hard to improve and build out the exhibitor document manager, keep an eye out for news on this coming soon! Thanks! MP Maggie P. Intern Sports Used the software for: Less than 6 months ### "Pretty Good! " May 16, 2019 4.0 Pros I really liked that you can keep all of your information in one place. It's easily accessible and the filters are really helpful. Cons Many of our vendors were very lost with the terms and conditions and the whole documents process. I also wish there was a way to maybe put your vendors in folders. For example, a sponsor folder or a discounted price folder. Review Source Response from Event Hub May 28, 2019 Hi Maggie! Thanks so much for your review! We think that tagging your orders with custom tags may be helpful for you! Here is the link to our help center article on how to apply order tags. https://help.eventhub.net/hc/en-us/articles/360022146614-Apply-Tags-to-Orders? This feature is totally customizable and we encourage you to add a "discounted price" tag to easily filter your view. We have some great news about the exhibitor document manager! Our development team is working hard on streamlining and improving the documents manager, keep your eye out for news on this soon! If you have any questions feel free to reach out to our customer success team at help@eventhub.net. Thanks! JI Jill I. Association Manager Events Services Used the software for: Less than 6 months ### "Trade Show Management made EASY" May 12, 2020 5.0 Excellent customer service, no hard sell. These folks have walked all aspects of this industry and put that experience into this program. They contribute their expertise back to the industry and provide great service. Pros Intuitive process is easy to build your own event and booth layouts - easy grab and drop floor plan build and adjustments on the fly. Connected to other vendors to help sell the event. Clean and clear vendor portal management. Reduces workload of vendor requirements and follow up. Cons Some of the integrations were not applicable, but they don't impact - just not needed. Shopping cart options for partial payment would be optimal. Reason for choosing Events Locker For all the same reasons we switched. EventRebel is not bad - but Eventhub is just so much better. Review Source PL Pat L. Administrative Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Valleyfest use of Event Hub" December 19, 2019 5.0 Event Hub made our festival registration easier and everything I needed was available to me at one place. Overall it has been a wonderful experience and look forward to using again this year. Pros This product is easy to use and the support was fabulous. We had great training from \[SENSITIVE CONTENT HIDDEN\], and the training videos and all our questions were answered in a timely manner. Cons Nothing really. They are always improving the product which makes my job easier. If we did have an issue, they always had a suggestion for us to solve that problem. Review Source GG Gigi G. HR Director Non-Profit Organization Management Used the software for: 2+ years ### "One stop shop for events" August 2, 2019 5.0 Pros I love eventhub! So many different events around you, free of charge or paying, and it is the easiest when it comes confirming the event, getting your tickets, getting reminders, and adding it to your calendar in second! Many of the events I participate in the community I find them through eventhub. It is amazing how much information they provide that I cannot find through other websites or going straight to each different venue to see what they offer. Cons I love everything about it, what offers, and cannot wait to see what other events I can attend in the future! Review Source JC Joe C. Operations Manager Sports Used the software for: 1-2 years ### "Expo Savior" December 19, 2019 5.0 I love working with \[SENSITIVE CONTENT HIDDEN\] and the whole team. Looking forward to continue working with them and having our events grow! Pros I love how everything is streamlined and only a click away. I am able to manage multiple vendors with only a few clicks, rather than sending hundreds of emails. Cons That I didn't start using it sooner. Review Source JM Jacquelyn M. Event Director Events Services Used the software for: 6-12 months ### "Michigan State Fair -- Novi Pet Expo" December 19, 2019 5.0 Customer service is amazing, and the system is very user friendly! Pros I like that everything is in one place, keeps track of all the papers to eliminate a lot of waste. Requires vendors to turn everything in at once and or before they come to the event. Cons I wish the sponsor logos were movable so we don't have to reload all of them to have them in order. I wish the gallery, we could upload more than one photo at a time. Reason for choosing Events Locker Price and ease of use! Review Source TW Troy W. Sponsorship/Community Programming Sports Used the software for: 6-12 months ### "Eventslocker Review" February 27, 2019 4.0 Pros Ease of booking as event producer makes it organized and simple. Pulling reports is also very easy. Cons It has sparked confusion on signing up when sent to prospective buyers. Review Source Response from Event Hub May 28, 2019 Hi Troy! Thanks so much for your review! To help with the confusion on the exhibitor/ sponsor end, please feel free to point them toward our help center or customer success team at help@eventhub.net. We're always happy to field those questions for you! Thanks! JK Joe K. Vendor Manager Sports Used the software for: 6-12 months ### "Event Hub Review" December 19, 2019 5.0 It makes it much easier on my end to organize and keep track of all the vendors. Getting them to pay on Event Hub is much easier than requesting checks or manual orders. Pros Interactive Map east of use Payment is Easy Much more organized than paper usage Cons Document Manager can be a bit confusing until you get the hang of it Some vendors are unfamiliar with the site and can be confused on how to use it Review Source VR Verified Reviewer Marketing Assistant Hospitality Used the software for: 6-12 months ### "Intuitive and impressive software-- Great for managing the day to day" July 28, 2019 5.0 Pros We loved being able to sort vendors and send customized and personal messages to each through the software. Was very handy for rain or shine announcements through the group message as well! Cons No cons.... I had a few but Eventhubb added them about a week after I wished them.... How'd they know?? Review Source VR Verified Reviewer Founder and President Sports Used the software for: 6-12 months ### "Great for special events" July 16, 2019 5.0 Pros We only use it for periodic special events but we have been very pleased with functionality, features and ease of use. It has made our event planning a more efficient process. Cons Not necessarily a con - any small non-profit will always wish for lower costs. But that's to a con, that's just the way it is. It's a good platform. Review Source Dawn V. Expo Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Software to help Lighten your Load! " December 5, 2019 5.0 The expo for our race was handled through Excel Spreadsheets, by a volunteer, it worked but not efficiently - this software has been amazing so far. Pros Ease of transition from no software to this system. Training was very clear and available whenever I need it. Cons So far - I am happy with the software - no complaints. Review Source DA Dan A. VP Business Development Used the software for: 6-12 months ### "Great experience, continual enhancements, exceptional customer service!" July 27, 2017 5.0 Pros The platform is clearly designed by people who understand the challenges experienced by event planners and those seeking events to Showcase their products and services. It is well thought out and provides a good user experience no matter what side of the event you are on. Cons Occasionally you may encounter something unexpected. Every single time I required support the team was responsive to inquiries within minutes and had problems fixed within 24 hours without fail. Review Source Similar Products Featured