Who Uses This Software?

Live event organizers of expos, races, food, wine or music festivals, car shows, block parties, farmers markets, annual trade shows and conferences: Any event managing many exhibitors and sponsors.


Average Ratings

18 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $797.00/year
  • Pricing Details
    Annual subscriptions, as low as $399 per event, per year all-in.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • eventhub
  • eventhub.net/
  • Founded 2015
  • United States

About eventhub

Event organizers easily manage exhibitors (vendor and sponsor) submissions, payments, paperwork and logistics via a clean, web-based and mobile-friendly platform. You accept vendor payments directly to your bank account, they don't pass through us! Features include live floor plans, an intuitive submissions dashboard, document manager, built-in e-sign, customizable vendor, exhibitor, and sponsor applications customizable booth add-ons management, PayPal payment integration and more.


eventhub Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Artist Management
  • Barcode / Ticket Scanning
  • Contract Management
  • Credential Management
  • CRM
  • Film Planning
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Staff Scheduling
  • Transportation Management
  • Vendor Management
  • Volunteer Management

eventhub Reviews Recently Reviewed!


Very Impressed

Jun 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is pretty intuitive and Eventhub has thought of everything to make the experience easier. The ability to sort vendors by pretty much any way I need to. I can also send personalized messages through the hub, targeting specific groups such as the ones who still need to pay, or the ones that haven't completed the process. I can also send a group message regarding the event space that will be personalized to each vendor.

Cons: I can't think of anything. We wanted to be able to export the information into a spreadsheet, and the next thing you know, Eventhub added that feature.

Overall: I am extremely impressed with the customer service. On the couple occasions that I had questions, the response time was within minutes to hours. They followed up to make sure that the instructions they gave me were helpful. Beyond that Eventhub actually reaches out to us to let us know about new features as they are added, and just to check in and offer support.

Great customer service with adaptability

Dec 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Events locker has a very clean and modern look that is easy to use on the front and back end. The customer service was excellent. Although there were some missing features when we first started using Events Locker, we made our requests known and the development team worked to add features that made the tool easier or more useful for us.

The live map was especially useful for our organization, saving us time and resources along with creating transparency with our exhibitors.

Cons: Our event is not in an as forward technology market creating it difficult for exhibitors to use the document upload feature.

Vendor Response

by eventhub on May 28, 2019

Hi Kelly!

Thanks so much for the review! Our development team is working hard to improve and build out the exhibitor document manager, keep an eye out for news on this coming soon!

Thanks!

More Efficient Vendor Processing

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how the application is set up in a way that prompts vendors to submit all of the required information for quick processing on our end. I don't have to chase vendors down for pictures, payments, or other mandatory information. I like the one-click approval and how Events Locker automatically sends approval or rejection notifications to the vendors. I love the interactive map, definitely a favorite feature.

Cons: It would be nice to be able to print the submissions in a concise application format but is not a necessity. Vendor info and payment/order info are displayed on two separate screens. Would be nice to just have one. The vendor's email address is not included in the contact info on their profile page - would like to have that included.

Overall: The vendor processing workflow has been significantly streamlined with less overall man hours being poured into managing vendor submissions. Information is organized and easy to find.

Vendor Response

by eventhub on May 28, 2019

Hi Wendy!

Thanks so much for the review! We appreciate the feedback, if you think of any other features you would like to see please let us know!

Thanks!

Great Customer Service

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The team at Eventhub has been very responsive to all of our questions while getting started with the software.

Cons: It would be nice if we could customize a few of the areas a little more but every time we have asked about customizing something the Eventhub team has done their best to accommodate us and has made updates to the platform when they can.

Overall: We are using this platform for several events to book sponsors and vendors.

Vendor Response

by eventhub on May 28, 2019

Hi Jenna!

We're so glad to hear that the team has been responsive to your request. We always appreciate hearing feedback from our event organizers. If you have any other ideas to improve the Event Hub platform feel free to reach out to help@eventhub.net at any time!

Thanks!

Pretty Good!

May 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I really liked that you can keep all of your information in one place. It's easily accessible and the filters are really helpful.

Cons: Many of our vendors were very lost with the terms and conditions and the whole documents process. I also wish there was a way to maybe put your vendors in folders. For example, a sponsor folder or a discounted price folder.

Vendor Response

by eventhub on May 28, 2019

Hi Maggie!

Thanks so much for your review! We think that tagging your orders with custom tags may be helpful for you! Here is the link to our help center article on how to apply order tags. https://help.eventhub.net/hc/en-us/articles/360022146614-Apply-Tags-to-Orders?

This feature is totally customizable and we encourage you to add a "discounted price" tag to easily filter your view.

We have some great news about the exhibitor document manager! Our development team is working hard on streamlining and improving the documents manager, keep your eye out for news on this soon!

If you have any questions feel free to reach out to our customer success team at help@eventhub.net.

Thanks!

Great experience, continual enhancements, exceptional customer service!

Jul 26, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The platform is clearly designed by people who understand the challenges experienced by event planners and those seeking events to Showcase their products and services. It is well thought out and provides a good user experience no matter what side of the event you are on.

Cons: Occasionally you may encounter something unexpected. Every single time I required support the team was responsive to inquiries within minutes and had problems fixed within 24 hours without fail.

EVENT HUB REVIEW

May 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to use, I like that it has everything in one place, and even collects the money. Allows you to deny or reject things so the client can resubmit.

Cons: I do not like that the gallery only allows you to load one photo at a time.

I do not like that the invoice does not show the address up at the top when printing.

I do not like that we cant easily take a deposit, to then go towards the booth cost (not an application fee).

I do not like that it does not automatically sort in alphabetical order after closing.

Overall: The customer service is amazing and the team has done a wonderful job with helping us transition to this new software.

Vendor Response

by eventhub on May 28, 2019

Hi Jacquelyn!

Thank you so much for your review! The customer success team is glad that you voiced these concerns during support calls. These feature ideas are on their radar, if you have any others please let us know!

Thanks!

Evens Locker is Life Changing

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's pretty easy to set up and also very intuitive for our vendors to use.

Cons: I honestly can't think of anything. We occasionally get people who email us asking how it works and I just tell them to look for the bright orange 'book event space' button and it works every time.

Overall: Events Locker has been LIFE CHANGING. We used to spend hours and hours signing vendors up, sending invoices, and following up on paperwork and payments, only to have vendors drop out at the last minute or avoid payment. We just had our first event of 2019 and used Events Locker for all the registrations. We sold out our booth spaces early, never had to ask when a payment would arrive and we had a wait list! We were able to take the entire week before the event and really focus on promoting our vendors and getting the word out. We ended up doubling our attendance and I have no doubt that it was because Events Locker freed us up to do the work we love to do.

Great Option for Vendor Reg

May 16, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is very easy to learn and the staff is incredible.

Cons: The software still has a few upgrades that need to be made in order to compare to the "big boys" for large trade shows.

Overall: Support staff is phenomenal.

Vendor Response

by eventhub on May 28, 2019

Hi Jennifer!

Thanks so much for the review! Our development team is working hard to improve and build out more features! If you have any ideas for specific features you would like to see please feel free to reach out at any time.

Thanks!

Eventslocker Review

Feb 27, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of booking as event producer makes it organized and simple. Pulling reports is also very easy.

Cons: It has sparked confusion on signing up when sent to prospective buyers.

Vendor Response

by eventhub on May 28, 2019

Hi Troy!

Thanks so much for your review! To help with the confusion on the exhibitor/ sponsor end, please feel free to point them toward our help center or customer success team at help@eventhub.net. We're always happy to field those questions for you!

Thanks!

Exceptional Website!

Dec 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Events Locker is easy to learn and easy to use.

Cons: There is a learning curve, but once you learn all of the features, it is easy to navigate.

Overall: The staff of Events Locker is a group of very professional, attentive and customer-oriented individuals. The Events Locker information and registration pages contain everything an exhibitor needs to gain information and choose and register for a booth.

Very easy to use. Excellent customer support. Easy to walk customers through the checkout process.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to understand and work with the customer support to design it exactly how we wanted. They are constantly improving and adding new useful features.

Cons: When we first started using it they seemed like a pretty new company and we had to work a lot with them to set things up right but they were easy to work with.

Has reduced my admin time in half!

Sep 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great payment system, staff is accessible for assistance. Keeps my vendors and all of their paperwork in one easy to access locker.

Cons: Would love an app. The developers are great to make tweaks and add organizational asks to customize the product if it will make the system easier for everyone to use.

Capterra loader

Great customer service + makes event management so much easier.

Jan 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to message all exhibitors through the platform as well as store all the paperwork in a central location.

So many good things -- highly recommend this platform.

Overall: It is a new product/platform, so it is constantly evolving but the customer service is very supportive.

Excellent customer service and streamlined vendor management

Jul 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is exceptional, and this platform streamlined our archaic process of registering and managing 150+ vendors as only a small portion of my job.

Cons: The integration with PayPal is useful, but our vendors frequently have their payments rejected, due to some way that PayPal is processing these payments. This is likely attributable to PayPal and not Eventhub, but it has been the one downside of switching to this platform.

Expo Director

Jun 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the structure of the software visibly.

Cons: The exporting feature seems to be a little confusing.

Overall: The only experience I have had is with the Health and Fitness expo.

Great platform!

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and super functional. Very happy with it overall!

Cons: Thankfully nothing to report at this time.

EventsLocker simplifies and shortens the sponsorship pitch process and timeframe.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: EventsLocker simplifies and shortens the sponsorship pitch process and timeframe. While working with the California Wine Festival Series of events, it made it easier on potential and current sponsors to quickly measure the different options in a modern UI.

Cons: No major cons yet. Perhaps the only challenge is that the platform may be new to traditional users who want to receive a lengthy traditional attached proposal.