--- title: "Practice Better Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Practice Better Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/159263/Better/" page_type: "product" language: "en" --- # Practice Better Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Practice Better ## What is Practice Better? An all-in-one practice management and EHR solution built to fuel the success of health & wellness professionals and their clients. Trusted by thousands of practitioners across the globe, our platform simplifies how wellness professionals operate their businesses with a comprehensive set of features that manage booking, billing, telehealth, charting, client engagement, online programs/courses, and more. ## What is Practice Better used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Nutritionist](https://www.capterra.com/nutritionist-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Recognitions Shortlist Overall rating Based on 97 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $35 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Chiropractic / 2026 - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Mental Health / 2026 - Telemedicine / 2026 - Appointment Reminder / 2025 - Appointment Scheduling / 2025 - HIPAA Compliance / 2025 - Patient Engagement / 2025 - Patient Portal / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Practice Better alternatives Highest Rated [4.8 (529)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (645)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159263/Better/alternatives/) ## FAQs about Practice Better Overview ### What problems does Practice Better solve? Practice Better solves scattered client records, manual scheduling and billing, fragmented onboarding, and insecure messaging by centralizing notes, forms, reminders, telehealth, invoicing, and client communications. Dietitians, nutritionists, health coaches, and other wellness practitioners benefit most, especially solo practices that need to reduce admin work, stay organized, and deliver a smoother client experience. Answer based on 75 reviews Overview ### Which roles and teams benefit most from Practice Better? Practice Better is most used by nutrition professionals, wellness coaches, and clinic owners who manage client programs, scheduling, charting, and messaging in one place. Dietitians and nutritionists use it for care plans and habit tracking, while founders and executives rely on it to streamline operations, payments, and scalable virtual practice delivery. Answer based on 97 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Practice Better built for? Practice Better is for small health and wellness businesses, with 100% of reviewers from small businesses and 72% from Health, Wellness and Fitness. It also serves Alternative Medicine at 12% and Medical Practice at 4%, aligning with health and wellness professionals scaling beyond 1:1 consultations. Answer based on 97 reviews Features and Usability ### What are the key features of Practice Better? Practice Better includes core practice management features like appointment scheduling, billing and invoicing, client records, and secure messaging. Differentiating features include customizable SOAP notes and form templates, a client portal for document sharing, telehealth, and HIPAA-compliant charting, giving practices one place to manage scheduling, care plans, and payments. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? Practice Better starts at $35/month for the Starter plan and also offers a free version and free trial. Starter includes invoicing, telehealth, mobile app, barcode scanning, and integrations. Reviewers call the cost reasonable for new practices, but some say price increases, extra clearinghouse costs, and steeper team-member pricing add up. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Practice Better integrate with? Practice Better connects natively to Google Calendar, Stripe, Square Payments, Google Drive, Fullscript, Wellevate, and Zoom, and it also works with Zapier for added app connections. Across scheduling, payments, file storage, supplements, and automation, it integrates with 11 third-party tools and platforms. Answer based on 32 reviews Getting Started and Support ### How easy is it to onboard and train a team on Practice Better? Practice Better is generally quick to learn for practitioners and clients, with live online sessions, webinars, documentation, and videos covering core tasks. Reviewers say nontechnical users can start with scheduling and notes, while admins or teams using many features may need more time for setup, retraining, and workflow configuration. Answer based on 11 reviews Getting Started and Support ### What customer support options does Practice Better offer, and how do users rate the experience? Practice Better offers email/help desk, chat, an FAQ/forum, and a knowledge base. Users often describe support as quick, friendly, and helpful, with strong tutorials and training materials. Still, some report delayed ticket responses, long waits for support calls, and unresolved issues when urgent technical problems affect daily work. Answer based on 45 reviews Features ### What features does Practice Better include? Practice Better covers scheduling, charting, billing, forms, reminders, telehealth, client messaging, and integrations in one platform. Many nutrition, health coaching, and functional medicine practices like the all-in-one setup and customizable tools, though some users find advanced features harder to learn and feel certain capabilities sit behind higher-priced plans. Answer based on 27 reviews ## Features AI summary Based on 2,031 Medical Practice Management reviews Capterra reviewers point to these as the top priorities when choosing medical practice management software: - **Patient Records Management** (**60%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Medical Billing** (**58%**) Practice Better supports all three features buyers rate most highly: **Patient Records Management**, **Appointment Management**, and **Medical Billing**. Together, these capabilities help businesses keep patient information organized, manage scheduling efficiently, and handle billing accurately, allowing teams to deliver more consistent care and keep daily operations running smoothly. Patient Records Management 4.8 (53) 58.49% of 53 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Medical Billing 4.8 (22) 50.00% of 22 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider HIPAA Compliant 5.0 (63) 57.14% of 63 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.7 (35) 54.29% of 35 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 4.7 (43) 51.16% of 43 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Appointment Management 4.8 (49) 61.22% of 49 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Practice Better 125 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Broadcast Messaging: Notify large groups of people simultaneously about important updates. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Food Tracking: Documentation of food and calorie intake - For Chiropractors: Serves chiropractic practices - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Health Coaching: Suggesting health goals and plans to clients or patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Meal Planning: Applying knowledge of food, nutrients, food habits & preferences to analyze nutritional content and plan wholesome and attractive meals - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - Nutrient Database: Searchable database containing the nutrient values of food items - Nutrition & Ingredient Labels: List of nutrients or ingredients present in food items - Nutrition Analysis: Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products - Nutrition Log: Nutritional content of the food consumed on a daily basis - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (97) 4.7 Based on 97 reviews ## Pricing Value for money 4.4 (94) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159263/Better/pricing/) Starter $35.00 Other,Per Month It includes: - Telehealth - Mobile App - Invoicing & Payments - Ehanced Food Database - Barcode Scanning - Lab & Dispensary Integrations Professional $69.00 Per Month Plus $99.00 Per Month Team $155.00 Per Month Value for money 4.4 (94) 4.4 Based on 94 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Fitbit](https://www.capterra.com/p/195323/Fitbit-Care/)[ Cronometer Pro](https://www.capterra.com/p/265766/Cronometer-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (90) 4.6 Based on 90 reviews ## User reviews Overall rating 4.8 Based on 97 reviews Filter by rating 5(79) 4(15) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent AE Ashley E. Certified Peristeam Facilitator Alternative Medicine ### "Practice Better Gets the Job Done" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 13, 2026 Overall I found the experience good, the features were all very helpful and the basic platform necessities were met. The organization of how to find different features was easy to navigate. Personalization was also very good. Pros I found the organization of how the different features were presented to be user friendly and not difficult to navigate. Having a dedicated fax line was very helpful. Patients found that booking was easy and not hard. Everything was HIPPA compliant which my patients really appreciated. Cons I found that there were some extra unnecessary steps to complete things like making packages. I also found that it was difficult to work with customer service at times, reaching an actual person wasn't always the easiest. The price was continuously going up which was on the frustrating end. Patients sometimes had trouble creating an account. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Price was going up and the features were not what I needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Matthew M. Holistic Practitioner Health, Wellness and Fitness ### "Practice Better Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2026 Overall I enjoy my experience with Practice Better, and would recommend it to others who do not use this software in their practice. Pros Practice Better is a fantastic software that I use in my practice regularly. From booking patients, to analyzing their test results and scheduling appointments, Practice Better is very straightforward to use. Cons It takes some time to learning the software, also the price per month can be a little more affordable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Meagan W. Personal Trainer Health, Wellness and Fitness ### "Great platform with versatile uses." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 Overall this platform serves about 85-90% of my needs, and as I work through school and move towards a counselling practice, I’m sure it’ll continue. As well, they’re always improving the platform so I see no reason not to stick around for the long haul! Pros It’s a super easy tool for managing both my consistent clients, as well as the events that I run throughout the year. I like being able to have programs created in the account as well, and it links nicely to my email manager. Cons As much of what I do is personal training, the workout tracking abilities could be improved a bit. The lack of customization for journals, which clients could potentially track their workouts in, is also slightly annoying. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Practice Better Could have a program set up within the same platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 20, 2026 Hi Meagan, thanks so much for the great review. It's so cool to hear about how much the platform is helping you in your practice, and even better to hear that you'll be here for the long haul! That's good feedback about the journal customization. I'll absolutely pass it on to our team for future development consideration. Thanks again! Jake @ Practice Better BL Bree L. Holistic Health Practitioner Health, Wellness and Fitness ### "It Has Been a Game Changer in My Holistic Health Practice" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2026 It has been a game changer in my Holistic Health practice. Makes administrative work less daunting and having everything in one place for back-end but also client facing is so helpful. Easy integration to other websites and platforms and love the set up for notes and protocols. Pros I love the accessibility for clients to see their protocols, notes and upload medical files easily. Links and booking is simple and straightforward. Options for programs vs sessions is extremely helpful. Affordable and lots of support from the company to troubleshoot. Cons Adding colour ‘changes’ or a $ sign to the calender for clients who’ve paid for their session. Sometimes losing voice connection or video for clients using their phone on a web browser esp for first time clients. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Practice Better As a solo entrepreneur it fit my needs better, also way better for note and protocol building which is most important in my practice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 20, 2026 Hi Bree, thanks so much for the great review. Hearing that Practice Better has been a game changer for your holistic health practice is music to our ears! Really good design feedback on the payment ($) indicators. I know our team is actively working on refreshing various parts of the platform, and this will be helpful info for them to have. Thank you! Jake @ Practice Better DM Diane M. Owner and Natural Health Practitioner Health, Wellness and Fitness ### "Highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 Good and valuable tool for every wellness practitioner. Starting using PB with using Basic Info, then scheduling, then notes allow for great learning curve :) Pros It is easy to use + everything under one umbrella + adding new features as we make suggestions + great customer service team when we have questions Cons Invoicing module - cumbersome to use when have lots of different inventory items and it takes a long time + cannot offer discount on certain products and NOT on consultations + getting bit pricey with all the increases in last almost 6 years Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) not sure what Jane it was, used it for over a month and did not like how it was and was not giving me what I was looking for as I was converting from paper to online info ; PB was closer to what I was looking for Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 20, 2026 Hi Diane, thanks so much for the great review. I'll pass your kind words about our customer service team on to them :) Regarding invoices, I'm sure you've checked out our help center, but figured I would pass some more resources along just in case. There are a lot of ways to configure advanced settings in invoices that may be able to help offer a solution to what you're running up against. Feel free to take a look, and if you'd like to chat more with a member of our team, we're always available to help! https://help.practicebetter.io/hc/en-us/articles/115002674848-Creating-and-Managing-Invoices-in-Practice-Better https://help.practicebetter.io/hc/en-us/articles/115002674608-Configuring-Invoice-Payment-Settings PT Pamela T. International Board Certified Lactation Consultant Individual & Family Services ### "Great platform that has everything!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 I really like Practice Better. Other software just didn't have enough features for me to keep my Lactation & Infant Feeding practice organized and seamless. Pros I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful! Cons I just wish we had gift certificate options. I would love to have an easier way to do this rather than creating coupon codes. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Practice Better It had additional features that I couldn't find elsewhere. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 14, 2026 Hi Pamela, thank you so much for leaving this great review. It's so awesome to hear you're seeing so much out of the platform, and great to hear that the help center has been valuable as well! I'd love to learn more about your suggestion for gift certificates in addition to the coupon codes available. Feel free to reach out to me at jake.sotir@practicebetter.io so I can better understand and pass the feedback to our team. Thanks! Jake @ Practice Better CM Cara M. RDN Health, Wellness and Fitness ### "Positive with a few cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 13, 2026 Positive, but costs and payments are getting high for my small practice of one person. I am happy with it with some caveats Pros I appreciate how everything is laid out and having an EMR for my private practice. Ease of use on my end Cons Switching of the payments. I want everything to be in Square and do not want to be charged more for using it. I also think that the pricing is getting too expensive for my small practice of 1 person Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IN Ilona N. Root Cause Therapist Mental Health Care ### "New to the site but from my limited experience it is great. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 I've only been using it for about 10 days and am still in the set up stage but the email prompts and the ease of getting answers to problems are very helpful. Pros It is very easy to use with a bit of a lesson which Practice Better offers and provides on a daily basis to ensure the users receive the most from their product. I have a problem with the site and I was able to set up an appointment with the team the very next day to resolve it. The customer service is great and the price is very reasonable. Cons Initially the system is a bit complicated but with a little bit of instruction which is easy to find, the problems are easily dealt with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Maria D. Owner Alternative Medicine ### "Good for medium to larger businesses " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 20, 2025 It was good, I used minimal features and don't take insurance so can't comment on that. The program was more than I needed and switched after 2 years of using PB. Pros \-Ability to customize templates -Run reports for billing and outstanding balances -Appointment reminders -Telehealth Cons \-I get a notification at least once per month about some sort of 'glitch'. -The cost is not cost effective for small practices with less than 200 active clients (in my opinion) Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reasons for choosing Practice Better Cost at the time I signed up (it's gone up since then). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Emmanuel C. Naturopath Alternative Medicine ### "My powerful practice assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 It's been a few years now working daily with Practice Better and I can't imagine practicing without this powerful platform. I can also build packages, programs. It's also secure and confidential which is a must of course for my naturopathic practice. Pros It was worth taking the time to implement the different features in Practice Better. It makes onboarding new clients really easy. Most tools I need daily in my practice are there. No need for an extra booking app, an invoicing software. I manage appointments, reminders, invoices all in one place. Their templates are really helpful too. Cons I'd like to be able to build capture pages, landing pages. Unfortunately not available at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159263/Better/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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