# Practice Better Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Practice Better the right Patient Engagement solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159263/Better/reviews --- Practice Better 4.8 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of Practice Better Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews PT Pamela T International Board Certified Lactation ConsultantIndividual & Family Services, Self-employedUsed the software for: 1-2 years. “I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful!“ January 13, 2026 DM Diane M Owner and Natural Health PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Invoicing module - cumbersome to use when have lots of different inventory items and it takes a long time + cannot offer discount on certain products and NOT on consultations + getting bit pricey with all the increases in last almost 6 years“ January 13, 2026 MK Michael K Doctor and OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to schedule appointments, manage client records, and communicate seamlessly with my clients all in one place.“ May 31, 2024 MW Meagan W Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “The lack of customization for journals, which clients could potentially track their workouts in, is also slightly annoying.“ January 15, 2026 BL Bree L Holistic Health PractitionerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I love the accessibility for clients to see their protocols, notes and upload medical files easily.“ January 14, 2026 JA Joshua A Managing DirectorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Over the past three months, I’ve been stuck in a frustrating cycle of trying to address a basic issue with logging client calls. Despite numerous attempts to reach customer support, each response takes a day or more, and solutions have been either incomplete or ineffective. When I tried scheduling a support call, I was given a two-week waiting time—a completely unreasonable delay for anyone needing timely solutions in a fast-paced practice.“ October 30, 2024 ML Maria L Registered DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I like the all in one faxing, charting, uploading of documents, app set up, programs, protocols, patient portal and stripe billing and payment. “ May 28, 2024 CM Cara M RDNHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I also think that the pricing is getting too expensive for my small practice of 1 person“ January 13, 2026 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris K. Holistic Nutritionist Health, Wellness and Fitness Used the software for: 6-12 months ### "Practice Better Makes My Practice Great!" May 28, 2024 5.0 Practice Better has transformed the way I manage my clients and educational programs. Its comprehensive features, overall ease of use, and exceptional support make it an essential tool for any healthcare provider looking to enhance their practice's efficiency and quality of care. I highly recommend PB to my colleagues and peers in the nutrition and wellness industry. Pros Practice Better provides robust client management capabilities. It allows me to maintain detailed and organized records for each client, including medical history, treatment plans, and progress notes. The ability to easily update and retrieve client information has streamlined my workflow and improved the accuracy of my record-keeping. I also appreciate that it offers a high degree of customization, allowing me to tailor the platform to my specific needs. Whether it's customizing client intake forms or setting up reminders for follow-up appointments and educational sessions, the flexibility of this software has been a major benefit. Finally, the EHR platform is HIPAA-compliant, ensuring that client data is protected and secure, giving me peace of mind. As a side note, I love how That Clean Life and Practice Better partnered together to make my professional life so much easier! Thank you. Cons There are so many tools to explore and utilize in Practice Better, that I sometimes forget how to do things and have to retrain myself. The positive is that PB has tutorials and great customer service that help me navigate these times when I get stumped. Review Source SH Shannon H. CEO Hospital & Health Care Used the software for: 2+ years ### "Good job. Longer email list " September 8, 2024 5.0 Love it. I really love that ifs an all in one system, the customer service has been great too Pros It’s an all in one system. And it’s an easy to use system. Cons I wish you could send more emails for a larger email list. Currently a list of over 15k Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Easy to use and set up making it less confusing Review Source AD Anika D. Registered Dietitian Health, Wellness and Fitness Used the software for: 1-2 years ### "Review - December 8, 2022" December 8, 2022 3.0 I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized. Pros Works well for patient records and chat functioning. - labs function is great to share info with practitioners Cons lack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved. Review Source Response from Practice Better December 19, 2022 Hello Anika. We're happy you've had a great experience using Practice Better for tracking patient records, client communication, and labs! Our support team strives to deliver an excellent experience and help as efficiently as possible. We encourage you to check out this article to troubleshoot any Telehealth issues: https://help.practicebetter.io/hc/en-us/articles/360004916111-Telehealth-Troubleshooting-FAQ. Please connect with our team about the technical difficulties your clients are facing; we're happy to help. Thank you for taking the time to leave your feedback and for being a part of our community. - The Team at Practice Better CM Cara M. RDN Health, Wellness and Fitness Used the software for: 2+ years ### "Positive with a few cons" January 13, 2026 4.0 Positive, but costs and payments are getting high for my small practice of one person. I am happy with it with some caveats Pros I appreciate how everything is laid out and having an EMR for my private practice. Ease of use on my end Cons Switching of the payments. I want everything to be in Square and do not want to be charged more for using it. I also think that the pricing is getting too expensive for my small practice of 1 person Review Source RF Rose F. Clinical Nutritionist, Owner and Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Since the Beginning! " June 14, 2024 5.0 So easy to use, especially as a brand new provider. I have over the years started using more and more features. At first I just wanted to schedule and write notes, slowly moved up to protocols and integrating forms. Now I track labs and upload documents to save space on my computer, as well as to protect my files. Pros Practice Better is easy for my clients to use. All ages can easily confirm appointments, chat on messenger, and use the food journaling tool. On my end as the practitioner, I stay organized with saving notes and protocols. Everything is in the same place! Cons There are limited ways to keep track of labs as well as to integrate form mapping. I would enjoy more fillable options for blood work (for example: B12) and a way to pull a Report showing labs tracked over a period of time. Form mapping could be improved by the ability for the user to add custom landing pages for data. Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Ease of use, started using Practice Better during school and it was a huge stress relief to not switch gears and start over. I have been grateful ever since! I just went for it and bought an annual plan with no hesitation! Review Source Response from Practice Better July 16, 2024 Hello! We love that working with Practice has been such a gamechanger for you and your practice. We appreciate your feedback on form mapping and lab tracking, and our product team will take this into consideration. Thanks so much for taking the time to leave your review! - The Team at Practice Better KD Katrina D. Founder, Registered Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Best Bang For Your Buck! So user friendly for the patient and practioner" May 28, 2024 5.0 It's been great! I have used other medical record platforms but have always come back to practice better. Pros It is easy to use, and everything is in one place. I don't have to have a different scheduling app and medical record and payment processor - everything is right in one place. Cons I think that building out my resource library was a bit difficult and not as user friendly as I would like it to be, but that is very minor when considering the benefits. Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Customization, ease of use, cost. Nothing compares! Review Source BB Breanna B. NBC-HWC Health, Wellness and Fitness Used the software for: 2+ years ### "The Best Client Management Software" May 28, 2024 5.0 Practice Better is fabulous - it has everything I need to run a successful coaching practice as well as fabulous features for running group programs and courses. I love that I don't have to break the bank to have a program that's got all the bells and whistles! Pros I love the ease of use for myself and my clients. I love the organization and the weight it takes off of me for creating group programs, scheduling and housing my client's information. Cons I wish that it was a little less clunky and a little more aesthetically pleasing - the pros outweigh the cons for sure. Group programs or courses are a little clunky as well - it does the job but there are other platforms that are "prettier" and a little easier to use for programs and courses. However I love PB so I will wait for a more aesthetic update because function is everything to me. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) I wanted a one stop solution for everything instead of multiple products - PB hit everything I needed. Review Source RK Rima K. Owner, RDN Health, Wellness and Fitness Used the software for: 2+ years ### "Practice Better makes running a private practice easier" May 30, 2024 5.0 I love Practice Better. I have been using since January 2020 and it has made my work life easier and is a more seamless experience for my clients. While PB is not a cheap investment, it probably saves me money in the long run because of all of the awesome features included in the program... from scheduling, client outreach, program landing pages, EMR, HIPAA-compliant communications and more. Pros I love that PB is a one-stop shop for most of my private practice needs. I love the fact that I can use PB with clients from the initial communication/interest survey to the end of my wellness journey with clients. PB makes all of the administrative tasks of running a small practice easier and less painful! Cons There are really very few cons of PB. I do wish the calendar/scheduling feature was a little more flexible/user-friendly. I find the calendar a bit cumbersome to set up/change but it is do-able and having it all in one place makes it worth the while. Switched from [Healthie](https://www.capterra.com/p/167439/Healthie/) Wanted a program that offered even more functionality. Review Source EC Emmanuel C. Naturopath Alternative Medicine Used the software for: 2+ years ### "My powerful practice assistant" September 23, 2025 5.0 It's been a few years now working daily with Practice Better and I can't imagine practicing without this powerful platform. I can also build packages, programs. It's also secure and confidential which is a must of course for my naturopathic practice. Pros It was worth taking the time to implement the different features in Practice Better. It makes onboarding new clients really easy. Most tools I need daily in my practice are there. No need for an extra booking app, an invoicing software. I manage appointments, reminders, invoices all in one place. Their templates are really helpful too. Cons I'd like to be able to build capture pages, landing pages. Unfortunately not available at this time. Review Source MM Matthew M. Holistic Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "Practice Better Review" January 27, 2026 5.0 Overall I enjoy my experience with Practice Better, and would recommend it to others who do not use this software in their practice. Pros Practice Better is a fantastic software that I use in my practice regularly. From booking patients, to analyzing their test results and scheduling appointments, Practice Better is very straightforward to use. Cons It takes some time to learning the software, also the price per month can be a little more affordable. Review Source CM Christina M. Nutritional Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent tool for Nutritionists" May 29, 2024 5.0 Smooth, supports my work and I totally appreciate that the customer support is so quick and friendly. Pros The simplicity, ease of using and also all the features. Everything in one place from scheduling appointments to making courses. Cons It does not (yet) incorporate the dispensary where I buy supplements from, the invoicing function does not work for me either (live in Sweden). Switched from [Opera](https://www.capterra.com/p/229024/Opera/) I did not switch from Opera. I used Nordic VMS before which was free. However, I could not enter that. Practice better has more features, like appointment scheduling, setting up courses, it runs more smooth and is easier for clients to use. Review Source JZ Joanne Z. Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Love Practice Better" May 28, 2024 5.0 Love using practice better and makes my life easier. Pros Easy to use and intuitive UI. The best practice management solution for nutritionists. The cost is reasonable and I have no complaints. Cons I wish it was integrated with TELUS eClaims - the integrations ecosystem could be better which I'm sure it will over time! Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Reason for choosing Practice Better It's a more secure means of charting and it's an all-in one platform that lets me easily schedule and remind clients of appointments. Review Source DAV Dee Ann V. CEO, Owner, Consultant and Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Practice Better Is A Great Option For Coaches! " June 5, 2024 4.0 My clients and I have found Practice Better to be a good over-all experience. Pros The HIPPA compliant platform, customizable templates for forms and having all documents in one place that both my clients and I can easily access is a win - win for myself and my clients. Cons The upgrades required to have email automation, courses and branding can be challenging financially when starting up a new business. Reason for choosing Practice Better Value and high recommendation by other health coaches Review Source Response from Practice Better June 11, 2024 Hi Dee Ann, thank you for sharing your feedback and for recommending Practice Better to other Health Coaches. We love to hear that you find the platform a win for you and for your clients! We wish you continued success. The Team at Practice Better AS Annie S. Nutritionist Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing Platform! " May 29, 2024 5.0 Overall, I am really happy with Practice Better and have already recommended it to other practitioners in my field. It has streamlined a lot of processes for me and the time that has saved is a huge plus! Pros There are so many things that Practice Better does well. One of the main things I have found extremely useful are all the integrations. I am a nutritionist and so I write a lot of protocols and do a ton of supplement recommendations and being able to do this in one place makes my life a lot easier. I also appreciate that they provide templates for forms that you can then customize as you need. Again this helped out a lot especially in the beginning of my practice when I was creating all my intake forms. I have gotten great feedback as well that it is user friendly for my clients. Cons The biggest con for me is that sometimes it doesn't feel as intuitive in terms of where to find certain things. Sometimes it takes me a while to find what I am looking for, however I am also not a tech savvy individual haha so this could be taken with a grain of salt. Review Source AW Amanda W. Registered Dietitian and Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "A great EHR for dietitians" May 28, 2024 5.0 Pros I love that I can reschedule, bill, chart, and hold appointments all in the same spot. The ability to use pre-made and make my own charting and forms templates was hugely valuable. Lastly, the HIPAA compliant AI charting and dictation released in December 2023 has been a game changer for helping me chart and be even more present in sessions with my clients. Cons This has been mostly resolved now with ClaimMD being launched, but the lack of a clearinghouse. PB is a great valuable, but a sizeable investment, so I wish a clearinghouse could be included in some of the upper pricing tiers instead of an extra cost. But I am glad there's an option for a clearinghouse now even if it may not be as good of an option for dietitians like me to use personally. I'm likely going to use Availity. Review Source MM Meagan M. Holistic Health and Wellness Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Practice Better Is Awesome!" June 2, 2024 5.0 Pros I like that I am able to easily write in my client notes after a session. I also like that I was able to insert my pre-built template for my notes that I can click and it already has all the information I need for documentation. The messaging with my clients is simple as well and I love that it's all HIPAA compliant. Cons It can be really tricky to set up some things within the system. Somethings are easier than others to figure out. Review Source Response from Practice Better July 16, 2024 Hi, Thanks for sharing your feedback on Practice Better's charting and note templates. All the best with your practice. - The Team at Practice Better SR Sara R. CEO Sports Used the software for: 6-12 months ### "My Prigrams are successful with Practice Better" May 29, 2024 5.0 Excellent customer care, lots of great features for my clients like food/mood journals, a very professional site to host my programs at. Pros I am able to have all my programs, calendar, appointments, forms set up in one place. Cons I would like to be able to embed my videos directly on the portal. Review Source DM Danielle M. RD, LD, LPC and Co-Owner, Co-Founder of the Cognizant Group Mental Health Care Used the software for: 1-2 years ### "Wouldn't use anything else!" May 29, 2024 5.0 Wonderful! It has made my professional experience in opening a private practice fluid and I feel like a patient management pro. Pros I don't have any administrative assistance or a practice manager because we use practice better for everything and it does it all! Cons Add on fees for AI notetaking integration and adding extra employees. Review Source JS Joyce S. Sole proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "A lifesaver when ramping up for telehealth" May 28, 2024 5.0 I could not run my practice without Practice Better. It makes me a better clinician as well as helps me to stay organized. That I work from any location Pros Really appreciate the snippet function when writing notes Cons Unable to search the calendar for events. Review Source RR Rosemarie R. Owner Hospital & Health Care Used the software for: 1-2 years ### "All in one" May 28, 2024 5.0 So far, so good; I like that the platform offers all in one. Pros I love all the features and how easy is to use Cons I would set up automated emails and see trends on specific forms; for example, MSQ gets an improvement graph. Review Source JM Jesica M. Pharmacist and Naturopath Health, Wellness and Fitness Used the software for: 1-2 years ### "Fantastic Program for a Functional Medicine Practitioner" May 29, 2024 5.0 it has been a great experience, decreasing the amount of time it takes to make recommendations for each patient, and the tagging feature of who still needs recommendations and what they initially came in for is amazing. Pros ease of use, patient portal, can house programs and templates Cons I wish it could integrate with my iPhone calendar for appointments Review Source AF Amanda F. Holistic Health Care Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love this software! It like having an administrative assistant " December 9, 2022 5.0 Great product, excellent customer service. The Practice Better team is engaged and always improving the quality of services they offer. I am so grateful for the phone call trainings and customer service. I couldn’t have grown as fast as I did without Practice Better!! Pros Starting a new business on my own was scary and this software helped keep me organized and engaged with clients. I was able to schedule my day to focus on both administrative responsibilities and not neglect my clients. The training is incredible and free. They called me on time every time, and walked me through the software. Cons The biggest disappointment for me was the lack of scale for package offerings. To jump from $25 a month to $60 is a huge stress. I would love a $40, 150 client option. Reason for choosing Practice Better Recommended by colleagues and \[SENSITIVE CONTENT\]. The customer service at Practice Better is the best on the market. Review Source Response from Practice Better December 19, 2022 Hello Amanda. Thank you for sharing your experience with us. We appreciate your honesty about how starting a new business can be scary, and we celebrate your success thus far! Our Support Team is always here to help, and we're thrilled that you've had a positive experience each time. Thanks for sharing your feedback about pricing; we strive to offer competitively priced options and the best value in the market! We're looking forward to your continued growth! - The Team at Practice Better LA Lorraine A. Managing Partner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy with Practice Better" December 8, 2022 5.0 Overall, this program helps with keeping information in one place, monitoring diet needs, adding protocol recommendations, billing, chat options, and much more...all in one place. Since I am the only user, help is a click away. This is important to me. Pros The Better program has many useable features that I need to keep me on track. I can keep notes, updates and add what I need to when I need to for each client. I most like that there's help immediately when I get stumped. I also like the seminars to learn about more features and to make it all work even better. Cons I need more assistance with setting up to use all features. I don't think I'm using everything to it's fullest. The invoicing part needs to allow editing (adding or editing original posts). Reason for choosing Practice Better I use more than one program Review Source Response from Practice Better December 19, 2022 Hello Lorraine. We're thrilled to know that you're happy with your experience, have optimized many features to help keep you on track, and have utilized help from our Support Team when you need it! We'd love to hear more information to assist with your question regarding invoices. If you haven't already, please connect with our Support Team directly from your portal and they'll be happy to help. Thank you for your feedback; we're excited about your continued success. - The Team at Practice Better NH Natasha H. Nutrition Coach Health, Wellness and Fitness Used the software for: I used a free trial ### "It’s a great company, just not affordable for start up" May 28, 2024 5.0 I think it’s a great service and later when I’m more established in my coaching business I plan to set up with them for my practice Pros I love all the integrations and features Cons I did not like how expensive it is and how you have to pay extra for nutrition Review Source OA Olga A. Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "All in one place" December 8, 2022 5.0 Pros The platform has everything I need to run my nutrition counseling practice online. It’s all in one place, tons of automations and integrations with my marketing platform, supplement dispensary etc. Cons I’m pretty tech savvy so it was easy for me to transition. It offers a lot of functionality and it might seem overwhelming at first. But they provide amazing support and with time and patience I have it exactly the way I want it. Review Source Response from Practice Better December 19, 2022 Hi Olga! It's great to know you're finding everything you need to run your practice smoothly on Practice Better. Thank you for sharing your feedback - we're so happy that you found it easy to transition to Practice Better and leaned on our Support Team for assistance when you needed it! Our team is always here to help and we're looking forward to having you a part of our community as you continue to grow! - The Team at Practice Better ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.