# Practice Better Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Practice Better the right Electronic Medical Records solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159263/Better/reviews --- Practice Better 4.8 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of Practice Better Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews PT Pamela T International Board Certified Lactation ConsultantIndividual & Family Services, Self-employedUsed the software for: 1-2 years. “I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful!“ January 13, 2026 DM Diane M Owner and Natural Health PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Invoicing module - cumbersome to use when have lots of different inventory items and it takes a long time + cannot offer discount on certain products and NOT on consultations + getting bit pricey with all the increases in last almost 6 years“ January 13, 2026 BL Bree L Holistic Health PractitionerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I love the accessibility for clients to see their protocols, notes and upload medical files easily.“ January 14, 2026 MW Meagan W Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “The lack of customization for journals, which clients could potentially track their workouts in, is also slightly annoying.“ January 15, 2026 JC Jeni C Nutritional TherapistAlternative Medicine, Self-employedUsed the software for: More than 2 years. “Using one tool for scheduling appointments, messaging, keeping client records and invoicing has saved me much time and money over the years.“ August 25, 2024 JA Joshua A Managing DirectorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Over the past three months, I’ve been stuck in a frustrating cycle of trying to address a basic issue with logging client calls. Despite numerous attempts to reach customer support, each response takes a day or more, and solutions have been either incomplete or ineffective. When I tried scheduling a support call, I was given a two-week waiting time—a completely unreasonable delay for anyone needing timely solutions in a fast-paced practice.“ October 30, 2024 CM Cara M RDNHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I appreciate how everything is laid out and having an EMR for my private practice.“ January 13, 2026 CM Cara M RDNHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I also think that the pricing is getting too expensive for my small practice of 1 person“ January 13, 2026 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris K. Holistic Nutritionist Health, Wellness and Fitness Used the software for: 6-12 months ### "Practice Better Makes My Practice Great!" May 28, 2024 5.0 Practice Better has transformed the way I manage my clients and educational programs. Its comprehensive features, overall ease of use, and exceptional support make it an essential tool for any healthcare provider looking to enhance their practice's efficiency and quality of care. I highly recommend PB to my colleagues and peers in the nutrition and wellness industry. Pros Practice Better provides robust client management capabilities. It allows me to maintain detailed and organized records for each client, including medical history, treatment plans, and progress notes. The ability to easily update and retrieve client information has streamlined my workflow and improved the accuracy of my record-keeping. I also appreciate that it offers a high degree of customization, allowing me to tailor the platform to my specific needs. Whether it's customizing client intake forms or setting up reminders for follow-up appointments and educational sessions, the flexibility of this software has been a major benefit. Finally, the EHR platform is HIPAA-compliant, ensuring that client data is protected and secure, giving me peace of mind. As a side note, I love how That Clean Life and Practice Better partnered together to make my professional life so much easier! Thank you. Cons There are so many tools to explore and utilize in Practice Better, that I sometimes forget how to do things and have to retrain myself. The positive is that PB has tutorials and great customer service that help me navigate these times when I get stumped. Review Source lG lauren G. practice manager Hospital & Health Care Used the software for: I used a free trial ### "EHR with amazing customer service" February 27, 2025 4.0 Pros I loved the online payment option and how user friendly the software is when learning. Cons Some of the extra features are realy hard to navigate and figure out. Alternatives considered [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Reason for choosing Practice Better We actually chose valant. It was better for us all the way around Review Source AD Anika D. Registered Dietitian Health, Wellness and Fitness Used the software for: 1-2 years ### "Review - December 8, 2022" December 8, 2022 3.0 I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized. Pros Works well for patient records and chat functioning. - labs function is great to share info with practitioners Cons lack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved. Review Source Response from Practice Better December 19, 2022 Hello Anika. We're happy you've had a great experience using Practice Better for tracking patient records, client communication, and labs! Our support team strives to deliver an excellent experience and help as efficiently as possible. We encourage you to check out this article to troubleshoot any Telehealth issues: https://help.practicebetter.io/hc/en-us/articles/360004916111-Telehealth-Troubleshooting-FAQ. Please connect with our team about the technical difficulties your clients are facing; we're happy to help. Thank you for taking the time to leave your feedback and for being a part of our community. - The Team at Practice Better SH Shannon H. CEO Hospital & Health Care Used the software for: 2+ years ### "Good job. Longer email list " September 8, 2024 5.0 Love it. I really love that ifs an all in one system, the customer service has been great too Pros It’s an all in one system. And it’s an easy to use system. Cons I wish you could send more emails for a larger email list. Currently a list of over 15k Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Easy to use and set up making it less confusing Review Source JC Jeni C. Nutritional Therapist Alternative Medicine Used the software for: 2+ years ### "Streamline your clinical practice, 1 tool, 5 functions" August 25, 2024 5.0 I am delighted that I chose to use Practice Better fairly early in my journey in Nutritional Therapy. It has certainly saved me much time and money. Pros Practice Better helps me to streamline my clinical practice. Using one tool for scheduling appointments, messaging, keeping client records and invoicing has saved me much time and money over the years. Cons I would love for there to be an easier way to share administrative capability with my VA. The price could be more competitive. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing Practice Better Better functionality, more opportunity to keep all information in one place. Professional look. Review Source RF Rose F. Clinical Nutritionist, Owner and Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Since the Beginning! " June 14, 2024 5.0 So easy to use, especially as a brand new provider. I have over the years started using more and more features. At first I just wanted to schedule and write notes, slowly moved up to protocols and integrating forms. Now I track labs and upload documents to save space on my computer, as well as to protect my files. Pros Practice Better is easy for my clients to use. All ages can easily confirm appointments, chat on messenger, and use the food journaling tool. On my end as the practitioner, I stay organized with saving notes and protocols. Everything is in the same place! Cons There are limited ways to keep track of labs as well as to integrate form mapping. I would enjoy more fillable options for blood work (for example: B12) and a way to pull a Report showing labs tracked over a period of time. Form mapping could be improved by the ability for the user to add custom landing pages for data. Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Ease of use, started using Practice Better during school and it was a huge stress relief to not switch gears and start over. I have been grateful ever since! I just went for it and bought an annual plan with no hesitation! Review Source Response from Practice Better July 16, 2024 Hello! We love that working with Practice has been such a gamechanger for you and your practice. We appreciate your feedback on form mapping and lab tracking, and our product team will take this into consideration. Thanks so much for taking the time to leave your review! - The Team at Practice Better CM Cara M. RDN Health, Wellness and Fitness Used the software for: 2+ years ### "Positive with a few cons" January 13, 2026 4.0 Positive, but costs and payments are getting high for my small practice of one person. I am happy with it with some caveats Pros I appreciate how everything is laid out and having an EMR for my private practice. Ease of use on my end Cons Switching of the payments. I want everything to be in Square and do not want to be charged more for using it. I also think that the pricing is getting too expensive for my small practice of 1 person Review Source BR Brittany R. COO Alternative Medicine Used the software for: 6-12 months ### "Would be perfect for functional medicine practices with just a few tweaks." June 27, 2025 4.0 Pros integration with fullscript for easy sending of protocols. easy to use. forms builder is great. love that you can store payment on file. Cons needs to integrate with LABCORP and QUEST. needs e-prescribing capability. make the settings easier to set a default for ALL practitioners vs having to go in and make individual changes for each person. when a new practitioner is added it is a nightmare trying to ensure everyone's settings and automations are where they should be and things often get missed because of this. too many places to check and change settings. would also be nice to have a MASTER CALENDAR to see ALL appointments vs having to switch between each provider. Review Source MM Matthew M. Holistic Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "Practice Better Review" January 27, 2026 5.0 Overall I enjoy my experience with Practice Better, and would recommend it to others who do not use this software in their practice. Pros Practice Better is a fantastic software that I use in my practice regularly. From booking patients, to analyzing their test results and scheduling appointments, Practice Better is very straightforward to use. Cons It takes some time to learning the software, also the price per month can be a little more affordable. Review Source MM Melanie M. User Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great too for practitioners" May 14, 2025 4.0 Great tool to speak with my practitioner in a HIPAA compliant way Pros Easy platform to understand and navigate. I like the features. Cons My practitioner's messages weren't delivering, or at least there seemed to be a problem on their end. Review Source CM Christina M. Nutritional Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent tool for Nutritionists" May 29, 2024 5.0 Smooth, supports my work and I totally appreciate that the customer support is so quick and friendly. Pros The simplicity, ease of using and also all the features. Everything in one place from scheduling appointments to making courses. Cons It does not (yet) incorporate the dispensary where I buy supplements from, the invoicing function does not work for me either (live in Sweden). Switched from [Opera](https://www.capterra.com/p/229024/Opera/) I did not switch from Opera. I used Nordic VMS before which was free. However, I could not enter that. Practice better has more features, like appointment scheduling, setting up courses, it runs more smooth and is easier for clients to use. Review Source LB Luanne B. Nurse Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Registered Nurse and Board Certified Nurse Coachach" May 29, 2024 4.0 Pros It meets my needs for private practice and group programs. Cons It's a little cumbersome to figure out the set up. My program participants have had challenges completeing assignments using a cell phone app vs the computer. Alternatives considered [Cohere](https://www.capterra.com/p/239677/Cohere/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Practice Better It was recommended by other practitioners who use it. Review Source MK Michael K. Doctor and Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Exceptional Practice Management Software for Traditional and Holistic Practitioners" May 31, 2024 5.0 Practice Better has become an indispensable tool in my practice. The platform’s intuitive design simplifies the administrative aspects of running a practice, allowing me to focus more on client care. From scheduling and client management to billing and secure messaging, everything is integrated seamlessly. The customizable intake forms have significantly reduced no-shows and streamlined the onboarding process for new clients. I love how patients can track their progress, access their personalized plans, view shared documents and communicate with me directly. Overall, Practice Better is a powerful, reliable, and user-friendly platform that I highly recommend to any health and wellness professional looking to enhance their practice management and client engagement. Pros I've been using Practice Better since 2019 for my Functional Medicine practice and since day one the Practice Better Team continues to improve on their product, where as other companies I have used in the past seem to falter with upgrades. It has significantly transformed the way I manage my business and interact with clients. The most remarkable feature of Practice Better is its comprehensive client management system. It allows me to schedule appointments, manage client records, and communicate seamlessly with my clients all in one place. The user-friendly interface and customizable features make it incredibly easy to tailor the software to fit my specific needs. Additionally, the secure telehealth functionality has been invaluable, especially as virtual visits are a large part of my practice. Additionally, I love the fact I can access from my phone which allows me the opportunity to reply to my patients in a timely manner. Cons The only con is I wish they would automatically add the patients birthdate to the notes and to have the signature to be more aligned with the document as oppose to being very large print and in the center of the page. Review Source MF Marie F. Nutritional Therapist and Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "I would not use anything else!" May 31, 2024 5.0 Excellent - I really couldn't be without this platform and it even takes care of my GDPR requirements, and I am still learning daily of new ways I can use it to grow and compliment my business. Pros This is the core of my business, I originally came from a Tech background and as tools / crm systems go this is one of the best I have used. I its so intuitive and slick and does everything I need and more. Cons I would probably say to have telehealth to allow more than one on a call so I didn't have to use zoom and pay for that in addition. Review Source Response from Practice Better July 16, 2024 Hi, thanks for sharing that Practice Better is the core of your business! We really appreciate your feedback regarding telehealth calls, and our product team will that into consideration. We love that you're still learning and growing with the platform every day. We wish you all the best. - The Team at Practice Better LA Lorraine A. Managing Partner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy with Practice Better" December 8, 2022 5.0 Overall, this program helps with keeping information in one place, monitoring diet needs, adding protocol recommendations, billing, chat options, and much more...all in one place. Since I am the only user, help is a click away. This is important to me. Pros The Better program has many useable features that I need to keep me on track. I can keep notes, updates and add what I need to when I need to for each client. I most like that there's help immediately when I get stumped. I also like the seminars to learn about more features and to make it all work even better. Cons I need more assistance with setting up to use all features. I don't think I'm using everything to it's fullest. The invoicing part needs to allow editing (adding or editing original posts). Reason for choosing Practice Better I use more than one program Review Source Response from Practice Better December 19, 2022 Hello Lorraine. We're thrilled to know that you're happy with your experience, have optimized many features to help keep you on track, and have utilized help from our Support Team when you need it! We'd love to hear more information to assist with your question regarding invoices. If you haven't already, please connect with our Support Team directly from your portal and they'll be happy to help. Thank you for your feedback; we're excited about your continued success. - The Team at Practice Better OA Olga A. Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "All in one place" December 8, 2022 5.0 Pros The platform has everything I need to run my nutrition counseling practice online. It’s all in one place, tons of automations and integrations with my marketing platform, supplement dispensary etc. Cons I’m pretty tech savvy so it was easy for me to transition. It offers a lot of functionality and it might seem overwhelming at first. But they provide amazing support and with time and patience I have it exactly the way I want it. Review Source Response from Practice Better December 19, 2022 Hi Olga! It's great to know you're finding everything you need to run your practice smoothly on Practice Better. Thank you for sharing your feedback - we're so happy that you found it easy to transition to Practice Better and leaned on our Support Team for assistance when you needed it! Our team is always here to help and we're looking forward to having you a part of our community as you continue to grow! - The Team at Practice Better AG Aimee G. Certified and Licensed Nutritionist Health, Wellness and Fitness Used the software for: 2+ years ### "Great Way to Manage Client Care!" May 29, 2024 4.0 I've stayed around since 2018 for good reason! By and large a satisfied customer. Pros i have really appreciated Practice Better's abundant resources to help me streamline and consolidate all my client records and communication. I transitioned to them years ago and love the ease of having everything online in one place. The addition of online dispensary options, menu planning software and lab ordering from within the platform has only added value many times over! Cons I am aware there is a lot of features now that I have not learned. There is a bit of a learning curve that I do not always feel I have the time to take. This is, of course, a challenge I have with everything from my SEO plug ins on my website to using my phone, so it can't be pinned exclusively on PB. You all did take WAY TOO LONG to make auto-save a feature, though. In the future, when there is something that fundamental you are behind in, it would be worthwhile to hire out a programming consultancy firm to take care of it ASAP rather than let customers languish for years. Reason for choosing Practice Better Less complicated, smaller more intimate company which met my needs. Review Source KB Karen B. Psychometrist and Coach Mental Health Care Used the software for: 1-2 years ### "Reasonably priced Easy Patient Engagement and Record Management and Billing" December 8, 2022 5.0 PB helped me have a PIEDA compliant way to run my sessions and an ease of appointment scheduling and billing. Great benefit for end of year with taxes as well to get summaries. Pros ease of use in setting up patient appointments and billing Cons document sharing VS forms a bit confusing and steps to share with clients has a lot of steps which can be missed so client cant retrieve the document Reason for choosing Practice Better seemed to have what i wanted and offered very reasonable price for less than 10 clients to help me get started in my business and keep costs down Review Source Response from Practice Better December 19, 2022 Hi Karen. Thank you for sharing your feedback. We're happy to know you find Practice Better easy to use and have utilized several features to help with your day-to-day admin management! To learn more about managing, uploading, and sharing documents, please check out this help article: https://help.practicebetter.io/hc/en-us/articles/115003708691-Managing-uploading-and-sharing-documents. We also have a ton of free resources on our YouTube Channel: https://www.youtube.com/playlist?list=PLq2peOrjGDZX9zjbMxNtOE8sxEEMq6gac. You can always request support from our dedicated Support Team by submitting a ticket from your portal. Thanks for being an awesome member of our community! We're excited to be there for you as you grow your business. - The Team at Practice Better DM Danielle M. RD, LD, LPC and Co-Owner, Co-Founder of the Cognizant Group Mental Health Care Used the software for: 1-2 years ### "Wouldn't use anything else!" May 29, 2024 5.0 Wonderful! It has made my professional experience in opening a private practice fluid and I feel like a patient management pro. Pros I don't have any administrative assistance or a practice manager because we use practice better for everything and it does it all! Cons Add on fees for AI notetaking integration and adding extra employees. Review Source EL Emily L. Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software For A Dietitian's Private Practice" May 29, 2024 5.0 Pros It was easy to navigate, designed to serve the dietitian's needs and the customer support was timely. Cons I haven't mastered all the functions and tools provided by Practice Better. I wish there was a on boarding tool checklist that helped you develop the software to meet the needs of your practice. Review Source SS Shivani S. RD, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Absolutly Amazing Software for Health Professionals, Dietitians" December 8, 2022 5.0 Excellent. Love it!!! Pros Ease of use, integration with other platforms, food record, all in one platform Cons Hard to say but may be not able to personalize it on the apps for patient with company colors. Review Source Response from Practice Better December 19, 2022 Hi Shivani! Thank you for taking the time to leave your review. We hope that having all your go-to features in one platform has helped improve your day-to-day processes and given you some time back! Thanks for leaving your feedback on a branded App; we invite you to submit a feature request if you haven't already. You can do that by submitting a ticket from your portal. We're happy to have you a part of our community! - The Team at Practice Better ML Macey L. Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use" June 10, 2024 5.0 overall very good! love the support the system gives to my practice Pros Love that it's easy for me and my clients to use. Easy to keep everything organized and running smoothly Cons Would prefer not to pay for an additional clearing house to bill insurance Review Source Response from Practice Better July 16, 2024 Hello, thanks for your review. We love to hear that Practice Better is easy for your clients, and helps keep your practice organized. We appreciate your feedback on insurance billing costs, but a clearinghouse such as Claim.MD has their own associated subscription costs. Thanks for being a part of our community. The Team at Practice Better CA Carla A. Nutrition Therapy Master Health, Wellness and Fitness Used the software for: 2+ years ### "Couldn’t live without Practice Better!" May 28, 2024 5.0 Practice Better has so many features that make running my business easy. I love how easily it integrates with other programs and platforms I use such as Fullscript and Cronometer. Pros I love that billing, client records, messaging and my booking calendar is all in one place. Cons Nothing comes to mind. All features have been straightforward. Reason for choosing Practice Better It had great reviews from other colleagues. Review Source NE Natalie E. Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "Love the functionality and support" May 28, 2024 5.0 Love the customer service. I’ve always been helped quickly with random glitches. Pros It has features for me to grow into with groups and online courses. It has the option to create tags for clients for managing leads and new clients. I love the integration with fullscript too. Cons It is a bit hard to learn the calendar set up and the settings for group sessions. I wish they had an option in journals for ketone and blood sugar readings and integration with chronometer. Review Source AS Amy S. Integrative nurse practitioner Alternative Medicine Used the software for: 1-2 years ### "Great for small practices" May 28, 2024 5.0 Great experience overall, I definitely recommend to small practices Pros User-friendly, affordable, great for small practices Cons There are some challenges, such as lack of ease in moving sections in patient charts, and would love to see integration with quest diagnostics Reason for choosing Practice Better Affordability and ease of use; was much more reasonable than other platforms I considered Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.