# Page 3 | Practice Better Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Practice Better the right Patient Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159263/Better/reviews

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Practice Better

4.8 (96)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 9th, 2026

# Page 3 - Reviews of Practice Better

## Showing most helpful reviews

Showing 51-75 of 96 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CH

Christen H.  
FDNP  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Practice Better organizes everything in once place. "

May 30, 2024

5.0

I like it and I am glad I went with them vs. other other options.

Pros

I like how easy it is for my clients to use. I like how efficient and clear cut things are for my management and theirs.

Cons

I don't like that after I got past 10 clients, I had to switch to 300 clients and almost triple my cost. I wish there was an in between choice, because now I feel the 80 dollars month is not worth it due, to my income ebbing and flowing with my 15 clients. I am no where near 300 clients, which is what I had to switch over to.

Reason for choosing Practice Better

Price and the trial " sprout" you all offered. That was the selling point. Once I understood the program and was confident in it. I did not want to switch to another programming system.

Review Source

KW

Karen W.  
Registered Nutritionist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Can’t run my business without it! "

December 8, 2022

5.0

Very positive. It never glitches, and I’ve I need any help the support team are fast and efficient. This gives me great peace of mind.

Pros

The automations, the saved templates, online billing and payment plans, text message appointment reminders, the client app.. it’s honestly like having an admin team doing all the time consuming tasks for you!

Cons

Not so much a ‘dislike’ but I think there could be aesthetic improvements on programmes, specifically design and layout. I would also like to have multiple windows open at once (view protocol and type session notes at the same time)

Reason for choosing Practice Better

There was no comparison really, PB knocks it out the park in functionality

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

We wanted something more automated and multifunctional

Review Source

Response from Practice Better

December 19, 2022

Karen, we're so delighted that Practice Better has become an integral part of your business. We're thrilled that the automations help you get more done. Thank you for sharing your feedback on Programs! If you haven't already, we invite you to submit a feature request for advanced program layout/design by submitting a ticket from your portal. To view multiple tabs at once, check out this Help article on Client Hubs: https://help.practicebetter.io/hc/en-us/articles/360019185872-Using-Client-Hubs. This will allow you to have multiple hubs open at once. Thanks for being a part of our community! We wish you ongoing success. - The Team at Practice Better

SG

Sharon G.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Organize your practice and free your time for practicing"

December 10, 2022

5.0

I have solved the problem of too many platforms to manage my business. A scheduling platform. A content storage platform. A client records platform. A video conferencing platform. A collaboration platform. It all in one place now at my fingertips. Brilliant!

Pros

This software is intuitive. Their support is unparalleled. Their training support is excellent. They give webinars and have YouTube videos for every aspect of suing the product. My clients have found it easy to use too.

Cons

There is nothing I don't like about and if I see a function that needs to be added I simply let support know and they either show me a better way or add a new function.

Review Source

Response from Practice Better

December 19, 2022

Hello Sharon. Thank you for sharing your experience with us! We're so excited that Practice Better has allowed you to free up your time for practicing and that you've found excellent guidance through connecting with our Support Team, webinars, and YouTube videos. Your feedback is valuable, and we love that you connect with our Support Team whenever you need assistance; we're happy to help, and we thrive on hearing new ideas! We're glad to know Practice Better has become your go-to software for managing all aspects of your business. We wish you continued success! - The Team at Practice Better

KM

Kristen M.  
Certified Nutritional Practitioner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Necessity To Every CNP "

May 30, 2024

5.0

Pros

This is an all encompassing practice management system that allows for me to capture everything necessary to run my practice as a Certified Nutritional Practitioner in an organized manner for both my clients and I. I love the integration with That Clean Life too as this makes food journaling seamless for my clients.

Cons

I find it challenging for new clients that I have calls with to figure out the video chat - whether it be the sound or being on video itself, many times I need to send them a new link for Zoom.

Review Source

AS

Annie S.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Amazing Platform! "

May 29, 2024

5.0

Overall, I am really happy with and have already recommended it to other practitioners in my field. It has streamlined a lot of processes for me and the time that has saved is a huge plus!

Pros

There are so many things that does well. One of the main things I have found extremely useful are all the integrations. I am a nutritionist and so I write a lot of protocols and do a ton of supplement recommendations and being able to do this in one place makes my life a lot easier. I also appreciate that they provide templates for forms that you can then customize as you need. Again this helped out a lot especially in the beginning of my practice when I was creating all my intake forms. I have gotten great feedback as well that it is user friendly for my clients.

Cons

The biggest con for me is that sometimes it doesn't feel as intuitive in terms of where to find certain things. Sometimes it takes me a while to find what I am looking for, however I am also not a tech savvy individual haha so this could be taken with a grain of salt.

Review Source

KB

Karen B.  
Psychometrist and Coach  
Mental Health Care  
Used the software for: 1-2 years

### "Reasonably priced Easy Patient Engagement and Record Management and Billing"

December 8, 2022

5.0

PB helped me have a PIEDA compliant way to run my sessions and an ease of appointment scheduling and billing. Great benefit for end of year with taxes as well to get summaries.

Pros

ease of use in setting up patient appointments and billing

Cons

document sharing VS forms a bit confusing and steps to share with clients has a lot of steps which can be missed so client cant retrieve the document

Reason for choosing Practice Better

seemed to have what i wanted and offered very reasonable price for less than 10 clients to help me get started in my business and keep costs down

Review Source

Response from Practice Better

December 19, 2022

Hi Karen. Thank you for sharing your feedback. We're happy to know you find Practice Better easy to use and have utilized several features to help with your day-to-day admin management! To learn more about managing, uploading, and sharing documents, please check out this help article: https://help.practicebetter.io/hc/en-us/articles/115003708691-Managing-uploading-and-sharing-documents. We also have a ton of free resources on our YouTube Channel: https://www.youtube.com/playlist?list=PLq2peOrjGDZX9zjbMxNtOE8sxEEMq6gac. You can always request support from our dedicated Support Team by submitting a ticket from your portal. Thanks for being an awesome member of our community! We're excited to be there for you as you grow your business. - The Team at Practice Better

CS

Cayla S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Streamline with Practice Better"

May 28, 2024

5.0

has, without a doubt, leveled up my practice.

Pros

PB is user friendly both to practitioner and client; it includes all the features I need to run my business smoothly, and helps me to stay organized.

Cons

I really can't think of anything! I find all of the features straightforward, easy to use, and helpful!

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Practice Better

More user friendly, and allowed me to customize the taxes on services, since I operate virtually in multiple provinces. Jane did not offer this functionality.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

I had to create too many workarounds to make the products work for my business. PB includes everything in one place, so it was a no brainer.

Review Source

SC

Samantha C.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Can't recommend Practice Better highly enough"

May 29, 2024

5.0

I can't recommend it more highly. I love the platform!

Pros

has all the basics you need as a registered dietitian, but it also has all the bells & whistles, too. It's a robust platform that is constantly improving. The customer service is fantastic and they offer tons of support on various topics from using the platform to growing your practice.

Cons

There are so many features, it can be hard to get them all set up!

Switched from

[Healthie](https://www.capterra.com/p/167439/Healthie/)

Healthie was more expensive and more restrictive.

Review Source

CM

Christina M.  
Nutritional Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent tool for Nutritionists"

May 29, 2024

5.0

Smooth, supports my work and I totally appreciate that the customer support is so quick and friendly.

Pros

The simplicity, ease of using and also all the features. Everything in one place from scheduling appointments to making courses.

Cons

It does not (yet) incorporate the dispensary where I buy supplements from, the invoicing function does not work for me either (live in Sweden).

Switched from

[Opera](https://www.capterra.com/p/229024/Opera/)

I did not switch from Opera. I used Nordic VMS before which was free. However, I could not enter that. has more features, like appointment scheduling, setting up courses, it runs more smooth and is easier for clients to use.

Review Source

AW

Amanda W.  
Registered Dietitian and Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A great EHR for dietitians"

May 28, 2024

5.0

Pros

I love that I can reschedule, bill, chart, and hold appointments all in the same spot. The ability to use pre-made and make my own charting and forms templates was hugely valuable. Lastly, the HIPAA compliant AI charting and dictation released in December 2023 has been a game changer for helping me chart and be even more present in sessions with my clients.

Cons

This has been mostly resolved now with ClaimMD being launched, but the lack of a clearinghouse. PB is a great valuable, but a sizeable investment, so I wish a clearinghouse could be included in some of the upper pricing tiers instead of an extra cost. But I am glad there's an option for a clearinghouse now even if it may not be as good of an option for dietitians like me to use personally. I'm likely going to use Availity.

Review Source

DM

Danielle M.  
RD, LD, LPC and Co-Owner, Co-Founder of the Cognizant Group  
Mental Health Care  
Used the software for: 1-2 years

### "Wouldn't use anything else!"

May 29, 2024

5.0

Wonderful! It has made my professional experience in opening a private practice fluid and I feel like a patient management pro.

Pros

I don't have any administrative assistance or a practice manager because we use for everything and it does it all!

Cons

Add on fees for AI notetaking integration and adding extra employees.

Review Source

MR

Melanie R.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Of the products available, this is the best"

December 8, 2022

5.0

It does the job, but I wish I felt more confident in how to utilize it, I wish it were more intuitive to navigate.

Pros

I think just having something like this in general is a necessity in the virtual world, so I like that this is an option. I also like the integrations it has, including to Fullscript and Google Calendar.

Cons

I feel like it is not always intuitive to navigate, I do not feel confident that I am using it to its fullest function, and I often have to have multiple tabs open because I want to be utilizing certain features all at once and it is difficult to navigate back and forth between these features without just opening another tab.

Review Source

Response from Practice Better

December 19, 2022

Melanie, thank you for leaving this helpful review! We're thrilled that you feel that Practice Better is the best product, and we agree that having something to organize your practice in this digital world is very helpful. To highlight specific features and make them easy to digest, we have many videos on our YouTube channel. You can check out our Hack videos here: https://youtube.com/playlist?list=PLq2peOrjGDZV-iHpJjAV\_RtN08QJxELQx. To navigate more than one feature at once, we encourage you to use the Client Hub! This will allow you to have multiple Hubs open at once so you can view a client's notes, protocols, completed forms, client file, etc., all at the same time on the same tab. To learn more, visit this link: https://help.practicebetter.io/hc/en-us/articles/360019185872-Using-Client-Hubs. If you ever have any questions, please check out our Help centre by visiting this link: https://help.practicebetter.io/hc/en-us. Thanks for being a part of our community, we're looking forward to supporting your growth! - The Team at Practice Better

EL

Emily L.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Software For A Dietitian's Private Practice"

May 29, 2024

5.0

Pros

It was easy to navigate, designed to serve the dietitian's needs and the customer support was timely.

Cons

I haven't mastered all the functions and tools provided by . I wish there was a on boarding tool checklist that helped you develop the software to meet the needs of your practice.

Review Source

ES

Emma S.  
Clinical Nutritionist (CNP)  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Practice Software I've Used..."

December 8, 2022

5.0

has gifted me time, increased revenue, seamless integrations with other software, client compliance & peace of mind. I couldn't run my business without it!

Pros

I could not run my practice without . The design is intuitive & easy to use for both the client and practitioner alike; with smart features that have streamlined my business to save me time and effort.

Cons

I cannot think of anything that I do not like about ; I recommend this software to all my colleagues.

Review Source

Response from Practice Better

December 19, 2022

Hi Emma. We're really grateful and appreciate you taking the time to share your experience with us! We love knowing Practice Better has been easy to use, helped save you time, and allowed you to run your practice smoothly! Thank you for taking the time to leave your review. We're lucky to have you as a part of our community. We're excited to cheer you on as your business flourishes! - The Team at Practice Better

AD

Andrea D.  
Owner/FNTP,RWP  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Long time user"

December 9, 2022

5.0

Love LOVE love the customer support.

Pros

I have used this product since it's launch. I have been impressed with the software and the changes the team has made as we the users have made requests. It is always evolving and improving. My clients like the ease of a one stop shop hub for all their information (billing, appts.,protocols, etc.)

Cons

There aren't any cons for me as this software meets my current needs.

Review Source

Response from Practice Better

December 19, 2022

Hello Andrea. Thank you for being a long-time Practice Better user and leaving such a valuable review. We're happy to offer an all-in-one software that's seamless to use for you and your clients. Feedback and amazing ideas from people like you help us make improvements and enhancements! We're excited to continue to grow together. Our Support Team is always here! We wish you continued success. - The Team at Practice Better

JD

Jennifer D.  
Intuitive Eating Counselor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "One of the best tools for my coaching practice!"

December 8, 2022

5.0

I am very happy with and it is my go-to tool for onboarding and working with individual and group clients.

Pros

It is easy to use and includes a lot of features

Cons

I wish I could have complete control over the journal feature to make changes that are applicable to my practice (ie nothing to do with tracking but prompts)

Review Source

Response from Practice Better

December 19, 2022

Thank you, Jennifer, for taking the time to share your feedback and for being a part of our community. We're so happy that you're finding Practice Better easy to navigate and that it's one of your go-to tools for your coaching practice. We loved hearing your idea about advanced journal features! If you haven't already, please submit any future feature requests directly from your portal for our product team to review. We wish you continued success in your practice! - The Team at Practice Better

MV

Melissa V.  
Doctor  
Alternative Medicine  
Used the software for: 2+ years

### "Practice Better for Virtual Practice "

May 28, 2024

5.0

Overall, I am very satisfied and will not be changing to another software anytime soon. I have had zero complaints from my patients. The ability to work 100% from my phone makes my life as a busy mom/doctor that much easier.

Pros

I have been using PB for years and have been extremely satisfied. It’s extremely user friendly for my patients and myself. I love the automation, since I run my practice 100% myself.

Cons

I would love a mass text option, but it does not have this option at this time.

Review Source

CA

Carla A.  
Nutrition Therapy Master  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Couldn’t live without Practice Better!"

May 28, 2024

5.0

has so many features that make running my business easy. I love how easily it integrates with other programs and platforms I use such as Fullscript and Cronometer.

Pros

I love that billing, client records, messaging and my booking calendar is all in one place.

Cons

Nothing comes to mind. All features have been straightforward.

Reason for choosing Practice Better

It had great reviews from other colleagues.

Review Source

JZ

Joanne Z.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love Practice Better"

May 28, 2024

5.0

Love using and makes my life easier.

Pros

Easy to use and intuitive UI. The best practice management solution for nutritionists. The cost is reasonable and I have no complaints.

Cons

I wish it was integrated with TELUS eClaims - the integrations ecosystem could be better which I'm sure it will over time!

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Reason for choosing Practice Better

It's a more secure means of charting and it's an all-in one platform that lets me easily schedule and remind clients of appointments.

Review Source

LB

Luanne B.  
Nurse Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Registered Nurse and Board Certified Nurse Coachach"

May 29, 2024

4.0

Pros

It meets my needs for private practice and group programs.

Cons

It's a little cumbersome to figure out the set up. My program participants have had challenges completeing assignments using a cell phone app vs the computer.

Alternatives considered

[Cohere](https://www.capterra.com/p/239677/Cohere/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Practice Better

It was recommended by other practitioners who use it.

Review Source

AR

Alexandra R.  
Functional Medicine Certified Health Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very recommended for all healthcare professionals"

December 8, 2022

5.0

Pros

I like that I can find all the needed services for my health coaching business (meeting scheduling, billing, client data storage, file sharing, chat function, course creation, etc.) in one place, and there is no need to use different software. Many things can be automatized in PracticeBetter as well, reducing manual work.

Cons

There is nothing I like the least......

Review Source

Response from Practice Better

December 19, 2022

Hello Alexandra. We're so happy that you've been able to consolidate all of your most important resources on Practice Better - hopefully freeing up time to focus on doing what fuels you! Thank you for leaving a thorough review; we look forward to celebrating all of your success! - The Team at Practice Better

NE

Natalie E.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love the functionality and support"

May 28, 2024

5.0

Love the customer service. I’ve always been helped quickly with random glitches.

Pros

It has features for me to grow into with groups and online courses. It has the option to create tags for clients for managing leads and new clients. I love the integration with fullscript too.

Cons

It is a bit hard to learn the calendar set up and the settings for group sessions. I wish they had an option in journals for ketone and blood sugar readings and integration with chronometer.

Review Source

CV

Christa V.  
Coach and nutrition counselor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Practice Better "

May 28, 2024

5.0

Pros

I can manage my nutrition clients’ journals, forms, and appointments all in one convenient place. I also like to be able to communicate with them in a variety of ways on a daily basis.

Cons

I would like to be able to create a check-in form where I can respond to their answers and they could see it. Currently, there are only private notes available.

Review Source

AS

Amy S.  
Integrative nurse practitioner  
Alternative Medicine  
Used the software for: 1-2 years

### "Great for small practices"

May 28, 2024

5.0

Great experience overall, I definitely recommend to small practices

Pros

User-friendly, affordable, great for small practices

Cons

There are some challenges, such as lack of ease in moving sections in patient charts, and would love to see integration with quest diagnostics

Reason for choosing Practice Better

Affordability and ease of use; was much more reasonable than other platforms I considered

Review Source

SR

Sara R.  
CEO  
Sports  
Used the software for: 6-12 months

### "My Prigrams are successful with Practice Better"

May 29, 2024

5.0

Excellent customer care, lots of great features for my clients like food/mood journals, a very professional site to host my programs at.

Pros

I am able to have all my programs, calendar, appointments, forms set up in one place.

Cons

I would like to be able to embed my videos directly on the portal.

Review Source

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