Sibyl
by Signet Research
Who Uses This Software?
Media companies, SaaS providers, and businesses that provide data and predictive intelligence to professionals across all industries.
Average Ratings
2 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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Free TrialYes
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DeploymentCloud, SaaS, Web
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TrainingWebinars
In Person
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SupportBusiness Hours
Vendor Details
- Signet Research
- www.sibylsurveys.com
- United States
About Sibyl
Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.
Sibyl Features
- 360 Degree Feedback
- Analytics
- Call Reporting
- Complaint Monitoring
- Feedback Collection
- Survey Management
Customizable and the Human Touch!
Aug 14, 2017
Chelsea W.
Sales Director
Financial Services, 1001-5000 employees
Used the software for: 6-12 months
Reviewer Source
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not
Likely Extremely
Likely
NotLikely Extremely
Likely
Sibyl software
Mar 12, 2017
Paul D.
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Comments: I've been using it at work - SaaS company. We're quite happy with it. Offers a lot of flexibility other NPS providers don't.
Pros: I enjoyed having the ability to tailor the product to my needs and having such a supportive team (from their end) at my discretion. Makes my job much easier being able to target and track my current client book and address their needs proactively rather than waiting until it's too late.
Cons: There is some PD in the pipeline which will enhance the product and make it an absolute must have!