FCS Gateway

5 / 5 1 review

Who Uses This Software?

Single Property to Mega Hotel and Resort


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • FCS Computer Systems
  • www.fcscs.com
  • Founded 1982
  • Singapore

About FCS Gateway

FCS Gateway allows hotel chain or owner to group various hotels with different PMS, PABX and other 3rd party systems under one roof without the worry of complex interface requirements and management. We make it easy to streamline complicated integration work.


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FCS Gateway Features

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

FCS Gateway Reviews Recently Reviewed!

D5f934530659979187eb8db2a3085410

Really easy to learn and use

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The layout as far as past due, monthly intake, and invoices. It is really easy to learn and use. It makes it easy to keep track.

Cons: Customer service is hard to get a hold of sometimes. People have to reset passwords a lot and can be a nuisance to them.