Average Ratings

31 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
  • Pricing Details
    per employee
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Egnyte
  • www.egnyte.com/
  • United States

About Egnyte

Egnyte understands how content is created & consumed and this can be leveraged to better orchestrate workflow


Egnyte Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Egnyte Reviews Recently Reviewed!


Egnyte is best for backup and FTP with HIPAA compliant security

Jul 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to set up and share FTP sites. Backup is usually seamless and they email if the computer hasn't been heard from in some number of days that you determine. Egnyte has HIPAA compliant security and lots of good security settings, like invitation links that expire and cannot be forwarded. They can actually provide a HIPAA certificate! The price is very reasonable for everything that's included, and the amount of control you have over your data and settings. There's even an app for android and iPhone. There are lots more features that we don't even use.

Cons: Sometimes the backup function locks up without reason. It can usually be resolved with a few clicks, but I've never figured out what happens to prompt the shutdown. The app is great for uploading photos and similar to the site, but I've never been able to use the app to invite a user - everything looks like it's working, but the "save" screen doen't pop up the way it does on the computer, and so it doesn't save the invitation and thus doesn't work. Overall, though we love this software.

Overall: Secure backup of all our documents, easy to set up FTP sites, that have HIPAA compliant security.

Egnyte Does the Job, but That's it.

Apr 03, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Egnyte is a cloud storage service with some basic admin controls and a desktop app that allows you to treat it as a network drive, as well a browser-based service. It functions perfectly fine in its role as a cloud service. Data is stored without any issue and the cost is reasonable.

Cons: The customer service leaves a lot to be desired. The best way to actually get assistance is to dial in and press the button for sales, you'll be assigned a lot more value. It's not the best customer retention strategy, but in my experience, the dedicated support folks are difficult to get ahold of and have to escalate your issue more often than not because they are third-party. The Salesforce API fails periodically leaving the office high and dry if I (IT Director) am not around. It's a quick fix, but the process isn't something that can be done without admin access and a decent base of knowledge.

Absolute must for fast growing companies

Apr 24, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Egnyte and its various integrations is an absolute must for a shared file system in any startup. As a growing company, employees have their favorite tools - Engineers seem to prefere Google, Marketing and Sales and Administrative generally need MS Office, etc. Egnyte allows everything to be accessible from a single interface. "where is that slide deck? was it Google Drive or One Drive or just local to your computer?" is a major problem in a fast moving, growing company. Egnyte solves that as part of everyday business. User administration is simplified with straight forward AD integration and also key is inviting outside consultants to share documents is trivial as well. All huge workflow advantages.

Cons: The robust feature set can sometime confuse folks who's user behavior has been set by Google Drive or OneDrive (or even Box or DropBox).

Capterra-loader

Functional and fast file storage platform.

Jul 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Egnyte is cloud based,automated and very intuitive too. It provides my organization with file security , smooth file storage and easy access to files in a general location. Making it easy to share and collaborate with everyone in my organization.
It integrates effectively with our productivity tool - Gsuite and every content I create or share on Egnyte is backed-up and that leaves me feeling save, in-case I delete something in error. Overall , Egnyte is making me more productive at work on a daily basis.

Cons: Never had a bad experience using Egnyte ,except for a time when I tried to upload a large file and it crashed repeatedly. I guess that was just a one-off experience.

Engyte is the perfect platform to store your work in the cloud

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This software ends with the big file sharing issues by storing all your work files in the cloud.
This comes with the benefit of keeping your computer clean and light.
Also, sharing files among coworkers is made easy by using short links. You can specify the type of permissions you want for a given folder so that you can make it available only to a particular group of people, for example. This is useful when sensitive content is being shared.
Another great functionality, if you work with vendors, is you can provide them with a link that will just allow them to drop files while they won't be able to see or modify its contents.

Cons: - While having everything in the cloud is great you need to account for time spent downloading and uploading content, which can be a lot depending on your Internet connection.

Egnyte is helpful

Aug 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Egnyte is a great software to store files it is very user-friendly I have a lot of clients within my law practices and anytime I need to find a police report disclosure or any other information that I need everything is easily stored and Egnyte I have found it to be the best site for file story

Cons: Sometimes it appears that there are duplicate files created and causes a little confusion when I'm searching for just one document within the search bar this has been a little frustrating but it doesn't happen often and it hasn't changed the fact that I really enjoy using egnyte software

Overall: I've been using egnyte for some time now and I find it to be secure to contain all of my clients information easy-to-access anytime I need to look up there paperwork and well worth the price for all that I gained from using the software I recommended egnyte for other law practices

Nice platform with good management tools

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use the previous version functionality once in awhile, but when I need it, it's invaluable! Also, I like the notifications on folder changes to keep me up to date without checking in.

Cons: I don't have a ton of cons to add, but I will say not all filetypes preview, but most do. The only thing we've had issues with is the desktop sync, but it wasn't anything major and was quickly addressed by the support team.

Overall: The ability to share information with the team as well as outsiders is the biggest reason we use Egnyte. There is plenty of storage on the lower-end plans.

Easy to use, great price, excellent customer service

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offers easy to use cloud computing storage. Makes collaborating on documents within our team a breeze and gives us piece of mind being able to save everything on the cloud so no work will be lost in case of computer failure. Customer service is outstanding!

Cons: Used to offer an easy automatic backup for your personal computer drives, which is no longer offered. Wish they'd bring that back. If you want to view photo thumbnails without opening each photo, it can take a little while to load.

Still missing key features but overall pretty good

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Customer support answers in a timely manner, features keep getting added, feature request that you asked for will get added in the future sometimes, syncing local NAS drives to the cloud, versioning of files and restoring of files.

Cons: Sometimes features that you request will get ignored, navigating through the website is slow, common sense features like deleting multiple links are left out. The trash bin is very slow response, deleting shared links is very tedious, user run reports are out dated.

Awesome once you learn it!

Feb 22, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Put together well, lots of options

Cons: The learning curve is steep

Overall: I use Egnyte on a day to day basis, and it is a great package for cloud storage of all files, and for collaboration between teams.
The reports are awesome, you can pull up exact details about your users and what files they have accessed and when.
However, you need an Admin that knows the ins and outs in order to take full advantage of all the great features.
Overall it is a great software with a very helpful customer service, also their training videos are awesome and very helpful.

Recommendations to other buyers: Become familiar and you will be able to appreciate it more.

Best hybrid storage solution

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hybrid solution of cloud with local storage and sync. Best for companies that rely on local files instantly synced to cloud. Microsoft server support, NAS support, desktop sync with all the permission and rules from AD or Egnyte.

Cons: Price and mobile tools/ apps. iOS app not as full featured as competitors. Slow to build relationships with other apps and software.

Overall: Use it daily as my primary file server.

Useful tool for storing and sharing documents

Apr 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software can hold multiple folders and documents. Different security levels can be set up to restrict or grant access. Very useful tool for sharing in multiple work locations.

Cons: If one person accidentally moves a root folder. It could take a lot of effort to retrieve and cause significant pause as people will not able to access during the retrieval process.

Great cloud storage option

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy access to files from anywhere. Love the access history feature which shows who is accessing your files. Easily grant different types of access, ie read only.

Cons: Unless your users keep up with software updates, access to updated files goes away. This proves troublesome for companies with less tech savvy employees.

Put together everything that you need for business and you¿ll get Egnyte.

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a team lead, I¿m very often out of the office. Meetings, travels and so on. And there was always some kind of problems or misunderstandings between me and my subordinates. BUT, after the appearance on the horizon of the storage software, my life became much easier. So as the most valuable problem of my business that Egnyte effectively solved is the ability to keep an excellent way of working with a team working remotely or when you out of the office and so on. Now I have even started to think about stop ranting an office and try to transfer everyone to remote employment.

Cons: I can highlight the only one occasion when I was a bit dissatisfied. It happened when I was in the village. There was a certain something that I needed to asked from the support team, but because of the bad connection, or new slow employee or something like this, I was waiting for an answer quite a while. But it happened only once so it¿s okay.

Use this product all day and have not had any problems

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Unlimited file size. We use a lot of .tiff files and Egnyte works great for them. The ability to access files and data from any computer is super convenient for our company since we use a lot of different machines.

Cons: Sometimes it appears data is missing and you have to go back and try again from previous file folders which is not a problem, it is just confusing sometimes. Not a big deal.

Overall: Downloading .tiff files

Great for what it does.

Apr 23, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Very easy to access files on the go. The app makes it super easy. Very happy with the software and ability to get to my files

Cons: Customer service is pretty terrible. Very hard to reach, not very helpful, not very quick at responding.

Egnyte has been a great asset to our overall document storage strategy.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to use. Users were trained quickly. Has great application integrations with many top level software companies.

Cons: Very little, which is a great think. The link sharing is not quite as clear and clean I would like it to be. Can be confusing for most users or they could share public links easily on accident.

Overall: Easy management of document storage for our company.

Egnyte is perfect for our team

Apr 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With this software, your team can store all the documentation in the cloud, to which employees can connect from anywhere in the world. Synchronization occurs instantly, which allows you to quickly move files. Convenient web editing function, you do not need to upload a file to change it, all changes can be made online. Desktop sync is a feature in Egnyte that we could not live without. The continuous sync means that our systems always have the latest version of every document that's worked on almost instantaneously.

Cons: When attempting to attach a file to an email, the process of navigating through the correct series of folders can sometimes take a very long time. When you open the file it seems that there is no data, what would they appear, you need to go back and go back to the file you need, it's not very convenient.

The necessary platform for business

Mar 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program makes my work much easier. Very good and secure file sharing. If you are not in the office you can easily enter your personal account and cooperate with your colleagues. Also the program is easy to use and with very good technical support. The platform offers an affordable way to protect my documents, the security is password protected, and I can trust this application with all my personal data. For me, this is an excellent program with useful customer service, as well as their training videos for me are very useful.

Cons: The only thing I do not like is the lack of the ability to update documents in real time by more than one user. If my colleague and I are working on the same project, we can not use the document at the same time without receiving copies of the conflicts.

Really nice interface and easy to use

Apr 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Alot of nice features, integrates directly with windows and Mac. Permission structure is easy to use.

Cons: No support for Push groups using sso. I have also occasionally experienced sync problems with files.

Overall: We use it as our only file server. We dont have to manage any local file servers thanks to this system.

We use Egnyte within our Salesforce org. It has been great from the start.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to have Egnyte integrate with Salesforce is a must. The software gives us a documents for each of our records and was pretty easy to setup. Love it!

Cons: With us using Egnyte wishing Salesforce, we never use their web interface (which is still great) and we currently don't have a way to search files in individual records. This feature would be a great and helpful addition.

Capterra-loader

Cloud based storage

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use with great tech support. This software gives you the ability to store all documentation in the cloud which can be accessed by employees from anywhere.

Cons: I would like the cost to be a little less, but other than that nothing really negative to say at this point.

Great storage solution that's affordable for a company.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The way folder structure are created are great. Also, the ability to edit permissions like a typical windows permission set is great.

Cons: There's still a lot of features that's not available on the Salesforce component that's available on their web UI.

Very easy and simple

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy and it is very simple to download to your desktop and use. It is very secure

Cons: Sometimes the software doesn't connect to the computer right away and you have to restart the computer

Overall: Easily access shared company documents

Egnyte is the Perfect Business-Ready Cloud Solution

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Security, consistency, and ease of use are the biggest perks here. Users from IT to none at all have a simple time understanding how to use their cloud solution. The local server storage sync for office computers to have easy access to all cloud files locally is very helpful.

Cons: The administration package (SSO) is really expensive, I wish they supported fingerprint security like they do on iOS, and the app crashes when syncing lots of files that were marked offline.

Overall: Access to company files (especially jobsite related ones) anywhere, security, and efficiency.

Great product for my company

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am able to allow all of my employees to access this drive and share files between all the employees. This system is also Hippa compliant.

Cons: We only call in is that you have to download a separate software in order to edit documents and repost them back online

Overall: The greatest benefits is being able to have a drive that is Hippa compliant where we can post sensitive client information and the information is protected

Best hippa compliance back up online system

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to share with others within the company that can access the account for file share

Cons: Sometimes the open and edit mode for a Microsoft word document can take a while to upload In order to re write a form

Overall: The biggest benefit we have for this is being able to use this system for backup data instead of bogging down our computers with files

Apr 28, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support
2 / 5
Value for Money

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Capterra-loader

A Good Alternative

Aug 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that it integrates into my file structure so it's easy to access.

Cons: Not much bad to say, but it could look a little cleaner.