--- title: "Egnyte Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Egnyte the right Content Collaboration solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/159288/Egnyte/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Egnyte 4.5 (107) [View alternatives](https://www.capterra.com/p/159288/Egnyte/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Egnyte Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews LG Lakshita G CEOInformation Technology and Services, Self-employedUsed the software for: 6-12 months. “The feature I like most about Egnyte is that it provides ransomware protection additionally with main features like cloud storage and file sharing.“ February 13, 2025 AS Andrew S CEOMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “This caused issues during project delivery times when our partners were not able to download important files and we had to wait till the next billing cycle.“ April 8, 2025 JL Jason L Project ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Egnyte is a smooth cloud storage based software that is fast for uploading and downloading documents, large and small.“ October 20, 2025 EP Eli P Centralized Services ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Egnyte does not allow file editing directly in Microsoft Office applications as efficiently as Microsoft solutions.“ June 3, 2025 Melissa B Marketing DirectorConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Egnyte's sharing options make it easy for our team to collaborate and keep private files private.“ June 25, 2025 LG Lakshita G CEOInformation Technology and Services, Self-employedUsed the software for: 6-12 months. “The thing I dislike about Egnyte is the slow sync speed as it takes very long time to sync large files“ February 13, 2025 BS Beatricia S Sales SpecialistInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Allows us to swiftly respond to client requests by gaining access to relevant files and information, sparing them the inconvenience of having to come back to the office. When the consumer has a quick question or request that needs a quick response, this is quite useful.“ July 31, 2024 SS Simon S MDBanking, Self-employedUsed the software for: 6-12 months. “They will not inform you of their terms and conditions and then try to block you from cancelling.“ November 29, 2023 ## Showing most helpful reviews Showing 1-25 of 107 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lukas A. Senior SEM Manager Used the software for: Less than 1 year ### "Secure, Reliable File Management with a Familiar Desktop Experience" October 12, 2026 4.0 Overall, my experience with Egnyte has been positive, particularly for secure file storage and external collaboration. The mapped drive makes cloud content feel like a traditional shared drive, which keeps the learning curve manageable and allows users to work within File Explorer or Finder. It handles large project files well, while version history makes recovering overwritten or deleted content straightforward. Secure sharing links are another major strength, especially when sending large files to clients or contractors outside the organization. There have been occasional desktop sync delays, and persistent file locks can interrupt work when the original user is unavailable. Some advanced settings also require switching to the web portal, which makes the experience feel less seamless. Support quality can vary depending on whether an issue reaches the appropriate technical team quickly. Despite those limitations and its premium price, Egnyte has been a dependable platform for managing, protecting, and sharing business-critical files. Pros What I like most about Egnyte is how naturally it fits into our existing file management workflow. The mapped drive lets us access cloud files directly through File Explorer / Finder, so users can continue working within a familiar desktop environment. This keeps the learning curve relatively low and avoids the constant downloading and re-uploading required by some other cloud platforms. Egnyte also handles large files reliably, which is especially valuable when working with complex project documents. Sharing files with clients and external partners is straightforward, with useful controls for passwords, expiration dates, and permissions. The version history provides a strong safety net, making it easy to recover an earlier copy if something is accidentally changed or deleted. I also appreciate that files can be accessed remotely without taking up large amounts of local storage. Overall, Egnyte combines secure cloud storage with the familiarity and convenience of a traditional shared drive. Cons What I like least about Egnyte is that the desktop application can occasionally experience sync delays or become unstable when handling heavy file activity. It can sometimes report that a sync has completed even when files are still pending, which creates uncertainty about whether everyone is working from the latest version. File locking is useful for preventing conflicts, but it can also hold up work when someone leaves a file open and is unavailable to release the lock. Some advanced settings, such as version history and sharing permissions, require switching from the desktop drive to the web portal. In rare cases, customer support has been slow to react at the initial stage, with complex issues often requiring escalation before reaching someone who can resolve them. The pricing feels high for general file storage, especially for companies already paying for Microsoft 365 or Google Workspace. Unexpected bandwidth limits and paid add-ons for external sharing can further reduce the overall value. Review Source R Reviewer HR Assistant Used the software for: Less than 1 year ### "Great cloud-based software" October 5, 2026 5.0 Egnyte has been a great software for our organization. Secure files/documents are something we highly prioritize. I personally love being able to access my documents online or from different devices that have Egnyte installed. Pros I enjoy being able to share files as a link in emails instead of having to send attachments as it's more secure. I appreciate that you can take various security measures, such as setting up a password for others to access the link and even setting a time period after which there's no more access. Cons It can be slightly difficult to know all the nice features without watching their videos and getting a quick tutorial. But they do have "Egnyte University," which is a great platform for essential videos. The only other thing is that when opening any document in Word or Excel, it asks every single time if you want to "Lock and work on your own" or "Co-edit in Microsoft - xx for desktop". It's useful to have the option, but I'm not sure if I like it popping up every time. Review Source R Reviewer Project Manager Used the software for: 3-5 years ### "Storage with Ease" November 26, 2025 5.0 Egnyte is a great choice for cloud storage if you want easier integrations and a small to mid size company. Pros Egnyte is a smooth cloud storage based software that is fast for uploading and downloading documents, large and small. Integrates easily with other software to allows saving and opening documents within Egnyte cloud simple. The permission levels of the software allows for simple organizing of employee access to certain folder levels and documents. Cons Some of the fancier software does not open within Egnyte, but this is similar to other cloud based software. Such as AutoCad and other more powerful programs don't open. Review Source Melissa S. Marketing Director Used the software for: 1-3 years ### "Excellent Enterprise Cloud Storage" June 27, 2025 5.0 Egnyte is an excellent and robust file-sharing platform. I can work seamlessly from any device and easily collaborate with my team. The sharing options for people outside our team are robust. Pros Egnyte's sharing options make it easy for our team to collaborate and keep private files private. We can all work seamlessly across devices. Cons As the only Mac user on my team, I do find some issues with the integration (app seems to fall outof date). Review Source VR Verified Reviewer CEO Used the software for: Less than 1 year ### "Egnyte-Ignite your workflow" February 17, 2025 5.0 The overall Experience was satisfactory and it provided lot of features like cloud storage, ransomware protection, and it integrates well with other apps which is also very useful. Pros The feature I like most about Egnyte is that it provides ransomware protection additionally with main features like cloud storage and file sharing. Cons The thing I dislike about Egnyte is the slow sync speed as it takes very long time to sync large files Review Source R Reviewer CEO Used the software for: 3-5 years ### "Nothing But Upselling" April 9, 2025 2.0 The customer service and account representatives were unhelpful and more interested in upselling. This is by the far one of the most expensive cloud storage solution and the customer service was poor. Pros The granular permissions of folders was helpful. Cons Very restrictive features. Limited access to API. A unknown limit on sharing files and folders - if you share a folder, every time a user access it - this use goes against a limit (that you cannot monitor). This caused issues during project delivery times when our partners were not able to download important files and we had to wait till the next billing cycle. Review Source R Reviewer Operations Manager Used the software for: 1-3 years ### "Egnyte - The only thing that makes Microsoft Bearable" January 20, 2025 5.0 Brilliant. The product works. The help desk actually help. Pros It allows us to collaborate on MS documents without the constant problems that Onedrive and sharepoint create. Customer services is great. Cons I have not had anything to complain about yet Review Source DH Dan H. IT manager Used the software for: 3-5 years ### "The best corporate grade cloud file server out there" January 16, 2023 5.0 So far, so good; it's a modern incarnation of the file server.Permissions are easy to manage by non-technical staff.It's a bit pricey but is the backbone of our company.The compliance and security are up there with the best; it's a product we truly trust. Pros The governance and security architecture.Running on Egnyt's own data centres.Nothing ever gets lost.Search filters are accurate.Search within files.Desktop product is comfortable for users.Intrusion control is easy to configure.Archiving policies aligned with GDPR.The desktop agent is auto-updating.Support is excellent and fast whatever time of the day.The NAS (smart cache) hybrid product is easy to run and very stable running on a version of Linux. Cons With the clunky implementation of co-editing Microsoft Office files, users find it hard to get used to compared with OneDrive.The local file editor tool WebEdit is not auto-updating. Review Source Verified Reviewer HR & Operations Manager Used the software for: 1-3 years ### "Secure Organization" November 5, 2019 5.0 Overall it was easy to implement and for end users to understand how to use it. My team did not need to undergo much training or assistance while working through implementation Pros I really like how Egnyte is able to sync up with a computer's own folder system making the ability to save and work with secure documents on your computer where ever you are and maintaining files solely within the frame of Egnyte. Also being able to customize our home space with our own logo and colors was a nice touch. Cons Some of the APIs come with an additional cost, which is sometimes less than satisfactory, and the APIs sometimes have limitations, but otherwise, it's been an entirely positive experience. Review Source Lauren H. Executive Assistant Used the software for: 3-5 years ### "Business Storage Hosting In A New Light" May 13, 2020 5.0 Egnyte is what happens when you combine Elon Musk's brain capacity with digital file hosting: Genius integration. Pros I really appreciate the way Egnyte naturally integrated into our existing business. It calculated the items we had to store and kept them in an impressive bow. The interface is very clean and distinguishable. The features all stand out in their own presence. But the one factor that really earned my loyalty to the software was the storage performance. Egnyte is the powerhouse of online file hosting. It has the durability to carry highly dense files and load them in a concise, quick manner. Cons Aside from not knowing of this software sooner, I do hope that Egnyte will create the opportunity for collaborative sharing through external mail hosts (email to be specific). Otherwise, I hold the software in high regards. Review Source Verified Reviewer IT Manager Used the software for: Less than 1 year ### "Egnyte is Dropbox done right" July 30, 2020 5.0 Egnyte has been a professional and customer-focused company. They continue to improve the product across their product offerings, maintaining parity across the ever-changing landscape. Pros No desktop footprint! This is a big win when dealing with distributed workers with laptops. Everyone has full access to files they are allowed, and they take no space (until they are accessed). I also love the ability to fine-tune permissions at the sub-folder level. Cons Permissions are the hardest thing for some users to get the hang of. In Egnyte, they aren't difficult, but some users have difficulty managing the permissions on the website, since they only use the folders on their desktop (sync'd). Review Source EP Eli P. Centralized Services Manager Used the software for: 1-3 years ### "Egnyte Provides Easy and Secure File Sharing" June 4, 2025 5.0 Overall, our experience with Egnyte has been positive. The platform allows us to easily and securely share files. Pros Egnyte allows for simple and secure file sharing both with internal team members and external contacts and partners. Cons Egnyte does not allow file editing directly in Microsoft Office applications as efficiently as Microsoft solutions. Review Source VR Verified Reviewer Marketing Used the software for: 1-3 years ### "Great Product" June 15, 2021 5.0 It's been great. I'm currently leaving the company I'm at now and I hope they use this as the file storage and sharing service. Pros It's just easy. I need to access files and be able to send them off to coworkers and clients easily. This software allows me to access files from my computer, the website, and an app. I can share links to secure files with an expiration date to access and/or a password. I think the sharing is a lot easier than something like Google Drive. You can also easily see who has last touched a file and restore files that might have been accidentally deleted. Cons The search definitely has room for improvement. I wish there was a feature where you could ask the Admin of the software for access to something directly. Review Source Beth M. Managing Partner Used the software for: 3-5 years ### "Egnyte is best for backup and FTP with HIPAA compliant security" July 31, 2018 5.0 Secure backup of all our documents, easy to set up FTP sites, that have HIPAA compliant security. Pros Easy to set up and share FTP sites. Backup is usually seamless and they email if the computer hasn't been heard from in some number of days that you determine. Egnyte has HIPAA compliant security and lots of good security settings, like invitation links that expire and cannot be forwarded. They can actually provide a HIPAA certificate! The price is very reasonable for everything that's included, and the amount of control you have over your data and settings. There's even an app for android and iPhone. There are lots more features that we don't even use. Cons Sometimes the backup function locks up without reason. It can usually be resolved with a few clicks, but I've never figured out what happens to prompt the shutdown. The app is great for uploading photos and similar to the site, but I've never been able to use the app to invite a user - everything looks like it's working, but the "save" screen doen't pop up the way it does on the computer, and so it doesn't save the invitation and thus doesn't work. Overall, though we love this software. Review Source R Reviewer VP Used the software for: 3-5 years ### "Great For File Transfer and Collaboration" November 9, 2023 5.0 Excellent product Pros Ease of Use and price point are the main features we prefer Cons We have had no issues therefore no dislikes for any reason Review Source VR Verified Reviewer Virtual Design Construction Estimator Used the software for: 3-5 years ### "Egnyte" August 8, 2019 5.0 Pros The ease of use, accesability to files from any network, super easy to transfer files to anyone via a link so that emails don't get bogged down. I'd say my favorite feature is the outlook add-in that lets me upload and share my large media files. Cons At first, I didn't like the desktop sync because it confused a lot of users in my office and created double storage caches of files. However, they switched to egnyte connect and I believe these problems were solved. Review Source R Reviewer Marketing Coordinator Used the software for: Less than 1 year ### "Egnyte Review" December 4, 2023 5.0 Pros I like how easy it is to search files within Egnyte. Cons I dislike the format of the website version. Review Source Verified Reviewer Visual Designer Used the software for: 1-3 years ### "Egnyte holds a ton of documents" May 18, 2021 4.0 Used it to store and share documents throughout a team Pros I like Egnyte because it's easy to access previous versions of documents and also easy to share documents within and outside our network Cons Some features are much easier to use on the browser version than the finder version of the software. It is also difficult to reorganize large numbers of files Review Source R Reviewer System Adminsitrator Used the software for: 3-5 years ### "Still missing key features but overall pretty good" August 11, 2017 4.0 Pros Customer support answers in a timely manner, features keep getting added, feature request that you asked for will get added in the future sometimes, syncing local NAS drives to the cloud, versioning of files and restoring of files. Cons Sometimes features that you request will get ignored, navigating through the website is slow, common sense features like deleting multiple links are left out. The trash bin is very slow response, deleting shared links is very tedious, user run reports are out dated. Review Source Verified Reviewer Brand and IT Manager Used the software for: Less than 1 year ### "We use Egnyte within our Salesforce org. It has been great from the start." March 12, 2018 5.0 Pros Being able to have Egnyte integrate with Salesforce is a must. The software gives us a documents for each of our records and was pretty easy to setup. Love it! Cons With us using Egnyte wishing Salesforce, we never use their web interface (which is still great) and we currently don't have a way to search files in individual records. This feature would be a great and helpful addition. Review Source R Reviewer Director Used the software for: 1-3 years ### "Egnyte Database" January 21, 2020 5.0 Happy with the service they provide. The software is simple and efficient. Pros Really happy using this product. It is our company's primary data repository and offers us an efficient way to manage our data. As a user, setup was incredibly easy with just a link to follow and within a minute I had a z-drive set up and and it was just like accessing a normal folder on my hard drive. Happy to be using it. It is simple and efficient, yet powerful. Cons Didnt work so well over the web as there appears to be default privilege restrictions in editing/changing folders but once a z drive is set up it was fine Review Source VR Verified Reviewer Law Clerk Used the software for: Less than 1 year ### "Easy Access Anywhere" January 7, 2021 5.0 There are still a lot of features I haven't event started to use, so it is really exciting what possibilities are available. Pros I love that I can access documents I need anywhere -- we moved from an onsite server that required a VPN to access off-site and which was slow and not very useful, to Egnyte which allows my to grab documents from my phone and is so much more efficient. Cons Sorting documents is a bit lacking sometimes when I want to simply search for the most recent document of any file time within a number of subfolders. There is no real good way to do this at this time. Review Source Luyan L. Director Used the software for: 3-5 years ### "Useful tool for storing and sharing documents" April 4, 2018 4.0 Pros The software can hold multiple folders and documents. Different security levels can be set up to restrict or grant access. Very useful tool for sharing in multiple work locations. Cons If one person accidentally moves a root folder. It could take a lot of effort to retrieve and cause significant pause as people will not able to access during the retrieval process. Review Source Marie Debbie K. Project Analyst Used the software for: 3-5 years ### "Awesome once you learn it!" May 17, 2017 5.0 I use Egnyte on a day to day basis, and it is a great package for cloud storage of all files, and for collaboration between teams. The reports are awesome, you can pull up exact details about your users and what files they have accessed and when. However, you need an Admin that knows the ins and outs in order to take full advantage of all the great features. Overall it is a great software with a very helpful customer service, also their training videos are awesome and very helpful. Pros Put together well, lots of options Cons The learning curve is steep Review Source R Reviewer Owner Used the software for: 3-5 years ### "Egnyte is very good, but it could be great." January 25, 2021 4.0 No complaints here. They've always been responsive, courteous, and professional. Pros Ease of setup. Ease of use. Quasi-Explorer-type interface feels familiar to clients. Cons The permissions need more granularity. Specifically, there needs to be a way to create virtual collections of documents, and then selectively share those virtual buckets with clients. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.