# Click2Mail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Click2Mail Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more.

Source: https://www.capterra.com/p/159295/Click2Mail-Mailing-Online

---

# 

 Click2Mail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Click2Mail

## What is Click2Mail?

Click2Mail enables organizations of all sizes to optimize processes for printing and sending postal mail, reducing costs with cloud integration tools and APIs as well as Google G Suite apps and a Microsoft Office Add-in. Users configure and transmit files to Click2Mail through secure cloud-based process automation tools. Click2Mail enhances, aggregates and distributes these files to a network of printing companies for overnight printing and mailing. USPS tracking data for mailpieces is provided.

## What is Click2Mail used for?

[Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Document Management](https://www.capterra.com/document-management-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

84%

Neutral

12%

Negative

4%

Starting price

$0.4

Per Feature, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Click2Mail alternatives

Highest Rated

[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting price

$67.00

Per User, Per Month

[4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Templates

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

File Sharing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Third-Party Integrations

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Click2Mail 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Print and scan barcode or labels

Evaluate the accuracy of address matching software

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Software specialized for corporate use

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Predefined actions automatically performed on the occurance of specific events

Public or private sharing of digital files such as documents, audio/video, images, and more

For sorting and tracking mails and letters

Manage and track all job information and associated tasks

Premade examples of mailings, such as cards, brochures, etc.

Buy lists of targeted contacts to use in marketing campaigns

Clean up and verify addresses prior to sending direct mailings

Outsource mailing services to a third party

Access software remotely via mobile devices

Track the parcel or consignment delivery status

Sorting mails, letters & packages in compliance with PAVE program

Outsource printing services to a third party

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (48)

4.4

Based on 48 reviews

## Pricing

Value for money

4.4 (45)

Free Trial

Free Version

Basic

$0.40

Per Feature,One Time

Value for money

4.4 (45)

4.4

Based on 45 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Keap](https://www.capterra.com/p/76390/Infusionsoft/)[

Podio](https://www.capterra.com/p/128631/Podio/)[

Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (40)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (40)

4.3

Based on 40 reviews

## User reviews

Overall rating

4.4

Based on 51 reviews

Filter by rating

5(30)

4(13)

3(6)

2(1)

1(1)

Mentioned topic

Sorted by most recent

CG

Cardi G.

Sales

Retail

### "Mail Of The Future"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 13, 2025

Pros

Click2mail is innovative and helps me get documents and information over to others in a timely manner. I like that you can save addresses for easy access!

Cons

Sometimes I run into uploading issues when preparing documents to send, but not too often

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YK

Yolonda K.

Operations Director

Real Estate

### "Poor Customer Service and Tracking"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 17, 2022

I love their website, they have one of the easier websites to place direct mail orders. However, reliability of mailings, service and tracking are all poor.

Pros

What I really enjoyed about Click2Mail is the ease of ordering. Their website provides the user an easy to follow platform to get mailings ordered, approved and sent.

Cons

Inaccuracies, misinformation and lack of tracking ability. On the website, it gives you a mailing date when you order but that's just a projection, it's not a real date. Also, they make it seem like it's a delivery date to households but its a delivery date to the post office. You then have to wait for post office to drop it to households. Customer service is non-existent. They aren't helpful when issues arise and are hard to reach. For one of the mailings, there were so many issues they comped the entire mailing and applied a credit on our account to use for another mailing. When we attempted to use the credit towards another mailing, their online system wouldn't accept it for the mailing. Customer service always agrees to check into issues but you rarely get resolution. We finally gave up and stopped working with them.

Reasons for choosing Click2Mail

I no longer use Click2Mail but I used them for several years prior to switching to another company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

David F.

Marketing Manager

Automotive

### "Makes mailers fun"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2021

Pros

It used to be a real project sending out mailers. Getting the right stock, design, mail merges, postage....not anymore. Makes it actually fun to do.

Cons

What's not to like? If you value your time as much as I do this is a no-brainer!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 12, 2021

Thank you David! We seldom hear anyone describe mailing as fun but we're happy to hear that Click2Mail has made it so for you. We work hard to make the process easy and efficient, now we can add fun to our objectives. Your feedback is appreciated and encouraging.

TK

Tigran K.

Business Owner

Real Estate

### "Cheap but extremely poorly designed"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

July 20, 2021

Inexpensive marketing campaigns are good, but the website is not done correctly. I will be looking for alternatives, even if more expensive.

Pros

It is cheap and has all functionality I need for off-market mail campaigns. I like that I can feed a CSV file and generate a stack of postcards that can be sent for 50cents a piece.

Cons

Extremely poorly working interface. Buttons not working, fields are not populated, errors thrown. It can take 10 minutes to do a certain job, but it can take 3 hours - their website is simply not working properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Pedro S.

CIO

Animation

### "Really bad product"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 26, 2019

Pros

easy to use API's practical to integrate with your software

Cons

really slow shipping sometimes skewed printing and other printing defects bad customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CJ

CA J.

Independent Researcher

Research

### "Superb for Sending Snail Mail Online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2019

Pros

It's easy to create, customize and send real letters to recipients in a quick fashion.

Cons

There was nothing disliked about this mailing software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Marcy D.

Executive Director

Non-Profit Organization Management

### "Exceed my expectations everytime"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2019

Overall experience very positive. The production turn around time is amazing. I uploaded a document on a Friday later afternoon and the final product was out in the mail and to my office by Monday afternoon

Pros

I do not have a lot of experience with layout and setting up items for print. The download templates for each product make it much easier to quickly and easily design a project to be uploaded and printed via Quick2 Mail. When the final product arrived I was very happy with the quality of the paper, the printing, quickness of production, and overall experience. Click2Mail exceeds my expectations every time!

Cons

Can not edit a document after uploading word document.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Thomas L.

Director of IT

Retail

### "Surprise Surprise!"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

January 28, 2019

Overall -- they offer a lot of options and great features. Their support for the most part was great. I had one instance with a chat rep that didn't seem to know all the options during a pre-sales chat - but I called in and the person on the phone was more knowledgeable - although they never mentioned the added expense or the thousands of emails I would surely receive. That said -- at the end of the say -- without too much todo - they credit me the difference so the job could process. I will look for other solutions in the future - but if needed I will use them again -- but I will be aware of what I am getting myself into.

Pros

I used the online tool. I liked that it seemed very flexible and had a lot of options. It was one of the few places that could take a PDF, scrape the addresses from it and break it into pieces.

Cons

To use mail jack you have to pre-buy credits. MailJack itself doesn't offer any tool to estimate the cost of the project. The tool on their site to estimate the cost is only if you upload a mailing list. If you use mailjack you pay per piece. No bulk discounts. AND -- it get's better -- since they break the job up into seperate orders -- you get seperate emails. their solution -- opt out of the email updates for your orders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jessica C.

CR Manager

Computer Software

### "Strong Option for Bulk Mailing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 16, 2019

Good service overall. Standard and fairly priced.

Pros

This service was easy to use and competitive in price. It provides all of the standard options you'd expect from a direct mail service.

Cons

Web design is cluttered and not well organized, does not look clean or modern.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Solution Designer

Information Technology and Services

### "Had some major issues"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

November 2, 2018

Pros

I couldn't find a cheaper option out there that was as responsive as Click2Mail.

Cons

We did an integration with Click2Mail and their documentation is sorely lacking. It made it difficult because their tech support is not the best. We continued to have issues with them as bugs in their system popped up, which was a bummer because we were mailing letters that needed to be timed correctly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2018

We sincerely regret any difficulties you've experienced in using Click2Mail and invite you to contact us directly for assistance in resolving the issues you've reported. You can reach us at support@click2mail.com or 1-866-665-2787. We work hard to provide highly responsive technical support and always welcome suggestions or recommendations for improvements in our documentation or systems.

[View all Reviews](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/)

Popular comparisons

[monday.com vs Click2Mail](https://www.capterra.com/compare/147657-159295/monday-com-vs-Click2Mail-Mailing-Online) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)