--- title: "Click2Mail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Click2Mail Software - reviews, pricing plans, popular comparisons to other Direct Mail Automation products and more." source_url: "https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Click2Mail Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Click2Mail ## What is Click2Mail? Click2Mail enables organizations of all sizes to optimize processes for printing and sending postal mail, reducing costs with cloud integration tools and APIs as well as Google G Suite apps and a Microsoft Office Add-in. Users configure and transmit files to Click2Mail through secure cloud-based process automation tools. Click2Mail enhances, aggregates and distributes these files to a network of printing companies for overnight printing and mailing. USPS tracking data for mailpieces is provided. ## What is Click2Mail used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Document Management](https://www.capterra.com/document-management-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Overall rating Based on 51 user reviews Reviews sentiment Positive 84% Neutral 12% Negative 4% Starting price $0.4 Per Feature, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Click2Mail alternatives Highest Rated [4.8 (195)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/alternatives/) ## FAQs about Click2Mail Overview ### What problems does Click2Mail solve? Click2Mail solves the time-consuming work of printing, assembling, postage, and sending direct mail by letting users upload files, mailing lists, or CRM data to create and dispatch postcards, letters, invoices, and certified mail. Small businesses, legal teams, marketers, and service providers benefit from automated campaigns, order tracking, and faster fulfillment. Answer based on 26 reviews Overview ### Which roles and teams benefit most from Click2Mail? Click2Mail is most used by business owners, executives, and partners who manage customer communications and recurring direct-mail campaigns. Marketing, sales, and real-estate teams create postcards and outreach materials for lead generation and follow-up. Office managers and legal staff handle client notices, while publishers and arts leaders distribute printed communications to audiences. Answer based on 41 reviews Overview ### What company size and specific industries is Click2Mail built for? Click2Mail is designed for businesses of any size that use postal mail for marketing or customer communications. It fits companies in industries that rely on mailed outreach, billing, or notices, including organizations that want to replace in-house printing and posting with outsourced print-and-mail services. Features and Usability ### What are the key features of Click2Mail? Click2Mail includes core direct-mail features for uploading address lists, printing letters and postcards, and managing mailing orders. Its customizable templates and document templates support mail-merge campaigns, while API integrations and event-triggered actions automate outbound mail. Delivery tracking, status tracking, and reporting provide visibility into mailing progress. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Click2Mail integrate with? Click2Mail integrates with Google Docs, Microsoft 365, Salesforce Customer360, Keap, Podio, and Zapier. These integrations cover document management, CRM, and automation tools, giving Click2Mail connections to common business platforms used for creating, syncing, and sending mail-related workflows. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Click2Mail offer? Click2Mail provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced viewing for teams learning the platform. Getting Started and Support ### What customer support options does Click2Mail offer, and how do users rate the experience? Click2Mail offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe representatives as helpful, knowledgeable, and responsive, especially for correcting orders or resolving setup issues. However, some report inconsistent chat guidance, difficulty reaching support, limited technical help, and unresolved problems involving system errors or mailing issues. Answer based on 22 reviews Features and Usability ### How well does Click2Mail handle direct mail services? Click2Mail manages direct mail campaigns with templates, automation, mailing-list tools, and options for small or large jobs. Marketing teams and small businesses value fast ordering, flexible mail volumes, and order status visibility, while some users report unclear delivery estimates, inconsistent tracking, and limited proof-of-mailing documentation for compliance needs. Answer based on 26 reviews Features and Usability ### Is Click2Mail easy to use for direct mail campaigns? Click2Mail makes routine direct mail orders easy to create, approve, and repeat for most users. Small business teams value the clear workflow for postcards, letters, lists, and recurring jobs, while first-time users may need time to learn card creation, data formatting, or less common functions. Answer based on 23 reviews ## Features AI summary Based on 235 Direct Mail Automation reviews Capterra reviewers highlight these as the features buyers care about most when choosing direct mail automation software: - **Data Import/Export** (**23%** of reviewers rated this feature as critical) - **Delivery Tracking** (**29%**) - **Campaign Management** (**19%**) Click2Mail supports **Data Import/Export** and **Delivery Tracking**, so teams can move mailing data in and out of the system and monitor mail progress after sending. However, it does not include **Campaign Management**. Instead, it offers other features that reviewers also rate as important, including **Event Triggered Actions** (**30%**), **Mailer Templates** (**15%**), and **Reporting/Analytics** (**23%**). These features help businesses automate mail sends based on customer actions, create materials faster with reusable layouts, and track results over time, allowing teams to run more efficient direct mail programs. Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Templates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Third-Party Integrations 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Click2Mail 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Barcode/Label Management: Print and scan barcode or labels - CASS Certified: Evaluate the accuracy of address matching software - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Corporate/Business: Software specialized for corporate use - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Intelligent Mail Support: For sorting and tracking mails and letters - Job Management: Manage and track all job information and associated tasks - Mailer Templates: Premade examples of mailings, such as cards, brochures, etc. - Mailing List Purchasing: Buy lists of targeted contacts to use in marketing campaigns - Mailing List Scrubbing: Clean up and verify addresses prior to sending direct mailings - Mailing Services Integration: Outsource mailing services to a third party - Mobile Access: Access software remotely via mobile devices - Package Tracking: Track the parcel or consignment delivery status - PAVE Certified Presorting: Sorting mails, letters & packages in compliance with PAVE program - Printing Services Integration: Outsource printing services to a third party - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (48) 4.4 Based on 48 reviews ## Pricing Value for money 4.4 (45) Free Trial Free Version Basic $0.40 Per Feature,One Time Value for money 4.4 (45) 4.4 Based on 45 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ Podio](https://www.capterra.com/p/128631/Podio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (40) 4.3 Based on 40 reviews ## User reviews Overall rating 4.4 Based on 51 reviews Filter by rating Counts reflect reviews available in this feed. 5(30) 4(13) 3(6) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Miguel Angel P. Principal ### "Excellent Service from Carly @ Click2Mail" 5.0 February 27, 2015 After struggling with a number of mailing companies for the last 2 years, we were referred to Click 2 Mail and our experience has been superb. Furthermore, our results have exceeded the industry standard of 1%. Carly, is very knowledgeable, helpful, personable and timely with her responses. She goes well beyond her responsibilities. We are in the process of completing our 3rd mailing for a total of 10K pieces and the whole process has gone without a hitch. Everyone at Click2Mail is wonderful and in effort to contact Carly we spoke to Anita and she was able to answer all of our questions without every working on our account in the past. They have a lifetime client with www.mpalma.com Pros Help with design and excellent prices. Amazing customer service. Cons They are in the east coast and the difference in hours can be challenging. The automatic emails are annoying CE Chief Executive Officer Chief Executive Officer Used the software for: 1-3 years ### "The perfect soultion for every marketer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2018 My experience has been phenomenal. It is the only service I use to send mail. Unless something drastically changes in the negative I can say with confidence that I will be a lifelong customer Pros The Price is number 1 and the support they offer whenever I fun into an issue is a close second. Cons Can't think of anything I don't like about the software SD Solution Designer Solution Designer Used the software for: 1-3 years ### "Had some major issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 5, 2018 Pros I couldn't find a cheaper option out there that was as responsive as Click2Mail. Cons We did an integration with Click2Mail and their documentation is sorely lacking. It made it difficult because their tech support is not the best. We continued to have issues with them as bugs in their system popped up, which was a bummer because we were mailing letters that needed to be timed correctly. FA Founder and President Founder and President Used the software for: 1-3 years ### "Click2Mail works well" 4.0 August 13, 2018 Pros The site works good and the delivery is quick. Cons The postcards need to be given more time to dry. Many returned postcard showed smeared ink. DO Director of Consulting Director of Consulting ### "Cannot Say Enough!" 5.0 March 5, 2015 We have processed multiple, large scale, highly time sensitive mailings with Click2Mail and really can't express how pleased we have been with the service and with the level of professionalism of this company. The site is easy to use and being able to track the progress of the order is a critical requirement of our business. We will definitely continue to utilize Click2Mail's services in the future and look forward to knowing that our mailing needs will be handled in an exemplary manner, as history has proven, time after time. DO Director of IT Director of IT Used the software for: Less than 1 year ### "Surprise Surprise!" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 6, 2019 Overall -- they offer a lot of options and great features. Their support for the most part was great. I had one instance with a chat rep that didn't seem to know all the options during a pre-sales chat - but I called in and the person on the phone was more knowledgeable - although they never mentioned the added expense or the thousands of emails I would surely receive. That said -- at the end of the say -- without too much todo - they credit me the difference so the job could process. I will look for other solutions in the future - but if needed I will use them again -- but I will be aware of what I am getting myself into. Pros I used the online tool. I liked that it seemed very flexible and had a lot of options. It was one of the few places that could take a PDF, scrape the addresses from it and break it into pieces. Cons To use mail jack you have to pre-buy credits. MailJack itself doesn't offer any tool to estimate the cost of the project. The tool on their site to estimate the cost is only if you upload a mailing list. If you use mailjack you pay per piece. No bulk discounts. AND -- it get's better -- since they break the job up into seperate orders -- you get seperate emails. their solution -- opt out of the email updates for your orders. Pedro S. CIO Used the software for: 3-5 years ### "Really bad product" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 4, 2019 Pros easy to use API's practical to integrate with your software Cons really slow shipping sometimes skewed printing and other printing defects bad customer support PR President/CEO/Founder President/CEO/Founder ### "Excellent Service" 5.0 March 5, 2015 We have come to rely on Click2Mail as a valuable partner in servicing our clients at www.ezCateringSoftware.com. Our clients love the fact letters and postcard campaigns we include in our catering software can be sent out automatically while they sleep. In this world of "too much on my plate" it's nice when a business owner can focus on their business and not on direct mail. Pros The customer service and products are incredible. Thanks to their API, our life is easy! CE Customer Experience Manager Customer Experience Manager Used the software for: Less than 1 year ### "WORST SERVICE EVER" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 9, 2018 Cons This service is the worst of them all, I used them to mail out to 586 recipients and none of them received my mail. WORST SERVICE EVER STAY AWAY!! RE Realtor Realtor Used the software for: Less than 1 year ### "Real Estate Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2018 Pros It allowed me to quickly write up a letter to go out to everyone in a desired neighborhood. A quick and easy way to market to try to find the perfect home for my clients! Cons There was nothing I did not like about the software. [View all Reviews](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [monday AI Work Platform vs Click2Mail](https://www.capterra.com/compare/147657-159295/monday-com-vs-Click2Mail-Mailing-Online)