# Page 2 | Click2Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Click2Mail the right Mailroom Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews

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Click2Mail

4.4 (51)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Click2Mail

## Showing most helpful reviews

Showing 26-50 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SI

Sherry I.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Easy"

August 10, 2018

5.0

Pros

I use for service of court filings. It is easy to use, efficient, and cost-saving. The mailings are completed timely and correctly.

Cons

Sometimes when I need to make corrections before final submission for mailing, it has been difficult to figure out how to edit the mailing. But, one phone call to technical assistance and it is fixed.

Review Source

CJ

CA J.  
Independent Researcher  
Research  
Used the software for: 2+ years

### "Superb for Sending Snail Mail Online"

February 19, 2019

5.0

Pros

It's easy to create, customize and send real letters to recipients in a quick fashion.

Cons

There was nothing disliked about this mailing software.

Review Source

DR

David R.  
  
  
Used the software for:

### "Great experience with C2M online....easy to use!"

January 25, 2017

3.0

Quick and easy to use for the most part. A little tricky to figure out at first, but once you do, the interface is super easy and VERY quick turn around on materials, mailings, postcards. Most of the time they will print the day you place an order, and will ship the very next day. In our business, sometimes we send out only 1 or 2 mailers to 1 or 2 customers at a time, which is something that would cost you a fortune with most typical print companies. With C2M, they will print and ship 1 or more any time you like, and it costs you pennies on the dollar. Very inexpensive and quick and easy option for minimalistic small businesses.

Pros

Easy to use, easy to learn, very good customer service (phone and email both), and very reasonable on pricing!

Cons

A little tricky to navigate the software at first.

Review Source

VR

Verified Reviewer  
Head of Mechanical Engineering / Project Manager  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Great Service for the most part"

August 10, 2018

4.0

Overall, I would use them again for the price, but hope that next time my letters stay in one piece!

Pros

Very fast, efficient, and inexpensive way to send letters to friends and family!

Cons

Some of the letters were torn or damaged upon arrival, but not sure where the fault lies.

Review Source

TF

Tracy F.  
Client Account Manager  
Publishing  
Used the software for: 6-12 months

### "Fast, simple, and amazing customer service!"

February 2, 2017

5.0

I was pretty clueless about the process and had a lot of questions. My data was not in the right format, so I reached out to customer service. A lot of companies would have just told me it was my problem and to try again once I had fixed the formatting, but Amanda and Antoinette really went the extra mile to figure out why my format didn't work, and then they fixed it for me! I could not have asked for more! Even though it took quite a while, they again went above and beyond to get my mailing out within my original desired time frame! They are awesome! I definitely recommend them, and will use them again!

Review Source

GS

George S.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "great service"

August 10, 2018

5.0

Great options and customer service is there to walk you through whichever one you want to use in case you get lost along the way

Pros

Lots of options for big jobs or small ones as little as one letter.

Cons

sometimes it adds an extra blank page to the order i have to go back and manually delete. Not sure if its me or just a glitch

Review Source

TK

Tigran K.  
Business Owner  
Real Estate  
Used the software for: 6-12 months

### "Cheap but extremely poorly designed"

July 20, 2021

3.0

Inexpensive marketing campaigns are good, but the website is not done correctly. I will be looking for alternatives, even if more expensive.

Pros

It is cheap and has all functionality I need for off-market mail campaigns. I like that I can feed a CSV file and generate a stack of postcards that can be sent for 50cents a piece.

Cons

Extremely poorly working interface. Buttons not working, fields are not populated, errors thrown. It can take 10 minutes to do a certain job, but it can take 3 hours - their website is simply not working properly.

Review Source

YL

Yasir L.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Good Service"

August 19, 2018

3.0

Overall I'm somehow satisfied. Plan on continue using them.

Pros

For the most part the system is easy to use.

Cons

The management of the projects or edition of the files on my postcards is sometimes not so easy to use

Review Source

GK

Gabe K.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Valuable team member"

August 10, 2018

5.0

Highly valuable tool

Pros

I like being able to upload 1000 addresses and have the postcards printed and mailed automatically

Cons

Editing docs online isn't very easy and interface is somewhat slow

Review Source

Jaime G.  
LMHC  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Quick and Efficient"

August 21, 2018

5.0

Pros

Don’t have to talk and explain what you want. Super affordable.

Cons

No cons for simple projects. Didn’t try more complex jobs.

Review Source

VR

Verified Reviewer  
Business Mentor  
Environmental Services  
Used the software for: Less than 6 months

### "Good outcome"

August 13, 2018

4.0

Very happy with the service and would recommend to most everybody. If they had proof of mailing that includes the full address, tracking number and my own name to submit as proof to third parties that the order was mailed, it would be more useful for business purposes.

Pros

Cost effective and gets the job done. Clear and easy to use.

Cons

I would like a proof of mailing that includes the full address, tracking number and my own name to submit as proof to third parties that the order was mailed. Currently, I don't see all this info provided in one document.

Review Source

GK

GREG K.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Outstanding Service"

August 21, 2018

5.0

Pros

Since day one Click 2 Mail and its postcard services have been easy to use. For the price you are getting great quality products delivered directly to your customer.

Cons

I wish there was an automatic drip feature that sent out postcards monthly to the database. It is probably there but I have not found it so that could be better

Review Source

BP

Brian P.  
  
  
Used the software for:

### "Attitude Reflects Leadership"

February 2, 2017

5.0

No matter how good the response of my postcards...No matter how good the price is...If customer service doesn't have a pleasing personality, business will have an emotional dissatisfaction. Customer service at Click 2Mail has no comparison. Even when I've messed up my own order they corrected it, and at times credited my account with spendable cash. Even though doing business online is quick and easy, the warmth of a empathetic voice when you're frustrated because business is slow is like Divine intervention. God doing for me what I couldn't do for myself at that particular time.

Pros

Customer service

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: I used a free trial

### "Easy for a novice"

August 16, 2018

5.0

I was looking to gain more customers and spread the word about my window business.

Pros

I don’t have any graphic design experience yet I was able to create a good looking mailer that looked professional. It was pretty easy to navigate and figure out the template provided.

Cons

More templates offerings are needed and examples of other successful campaigns for particular categories. I’m in contracting and construction.

Review Source

BF

Bryan F.  
Curator  
Museums and Institutions  
Used the software for: 1-2 years

### "Easy to use"

August 10, 2018

5.0

We use often for mailing post cards and our newsletter. It is really easy to design and then just upload the document that we want to mail. Uploading an address book is also easy and accurate

Pros

The process is easy to use and understand.

Cons

Some of the options are a little more pricey than local.

Review Source

VR

Verified Reviewer  
Senior Staff Engineer  
Semiconductors  
Used the software for: 6-12 months

### "Good product"

August 13, 2018

5.0

I found it easy to create a mailing list and create a postcard. I have not had much success with 2 mailings and the small 3x5 format that I chose to keep cost down. Just 2 leads for about 500 addresses neither of which translated to a sale. Plan on 5 mailings and a larger postcard format to get attention.

Pros

Easy to create my own content and many choices for mailing options.

Cons

Nothing really. I liked the mailing list creation from a map.

Review Source

Dr. Ratnika A.  
  
  
Used the software for: Less than 6 months

### "null"

December 28, 2016

4.0

Review Source

PB

Phil B.  
Partner  
Farming  
Used the software for: 2+ years

### "Great Personal Help if Needed"

August 13, 2018

5.0

Provides Personal touch to all clients current and future.

Pros

Economical, fast and easy to use. Also has great selection of products and templates. It also has international mailing.

Cons

A little difficult to rearrange mailing list data.

Review Source

DF

David F.  
Marketing Manager  
Automotive  
Used the software for: Less than 6 months

### "Makes mailers fun"

July 30, 2021

5.0

Pros

It used to be a real project sending out mailers. Getting the right stock, design, mail merges, postage....not anymore. Makes it actually fun to do.

Cons

What's not to like? If you value your time as much as I do this is a no-brainer!

Review Source

Response from Click2Mail

August 12, 2021

Thank you David! We seldom hear anyone describe mailing as fun but we're happy to hear that Click2Mail has made it so for you. We work hard to make the process easy and efficient, now we can add fun to our objectives. Your feedback is appreciated and encouraging.

JS

Jeff S.  
  
  
Used the software for:

### "Four Years of Great Mailings"

January 24, 2017

5.0

I get a great reaction to our large color Postcard mailing. We know it works because months after the mailing we will still get calls from the card and my outside sales force have spotted our Click 2 Mail postcards saved on the desks and on the pinup boards in our client's offices.

Review Source

SP

Sandy P.  
  
  
Used the software for:

### "great company"

February 3, 2017

5.0

Over 5 years and the company has been great. Great customer service. I just have to put the item together and they do the rest of the work. They are easy to work with.

Review Source

JF

Jeff F.  
  
  
Used the software for:

### "Super Easy"

January 24, 2017

5.0

We use for our monthly mailing to our members and it is always just click, upload and go. It saves me so much time.

Review Source

BD

Bruce D.  
  
  
Used the software for:

### "Good service"

January 24, 2017

4.0

Could be a little easier in creating cards, but I am used to the process now. First few times was a little difficult.

Review Source

JC

Jessica C.  
CR Manager  
Computer Software  
Used the software for: Less than 6 months

### "Strong Option for Bulk Mailing"

January 16, 2019

4.0

Good service overall. Standard and fairly priced.

Pros

This service was easy to use and competitive in price. It provides all of the standard options you'd expect from a direct mail service.

Cons

Web design is cluttered and not well organized, does not look clean or modern.

Review Source

DB

Dianas B.  
Director, Conferences & Meetings  
Utilities  
Used the software for: Less than 6 months

### "Easy and fast"

August 10, 2018

4.0

Pros

The program is easy to use and understand even the first time using it.

Cons

Difficult to edit your mailing list without reloading. It may find things that need to be fixed and you can do that there but it's really best to just delete your list, fix the problem and reload which takes longer.

Review Source

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