# Vodia PBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vodia PBX Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/159316/Vodia-PBX/alternatives --- # Vodia PBX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vodia PBX ## What is Vodia PBX? Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards and certified for use with Microsoft Teams, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms include AI functionality and are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for third-party business software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter, Facebook and YouTube. ## What is Vodia PBX used for? [Softphone](https://www.capterra.com/softphone-software/)[VoIP](https://www.capterra.com/voip-software/)[Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $145 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vodia PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vodia.com/en/index&name=Vodia PBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vodia PBX 4.7 (16) VS. [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $145 Per Year Starting Price $27 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (16) Ease Of Use 4.3 (560) Value For Money 4.6 (16) Value For Money 4.1 (457) Customer Service 4.4 (15) Customer Service 4.0 (459) ## Vodia PBX alternatives [4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Highest Rated [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month [4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Vodia PBX 19 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Agents choose who to call and when A call center that primarily makes calls, typically sales focused Monitor wait time and abandonment for incoming requests that have not been routed View and track pertinent metrics to find patterns and gain insights from data Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.6 (16) Free Trial Free Version Basic $145.00 Per Year Value for money 4.6 (16) 4.6 Based on 16 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (15) 4.4 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Malcolm J. Director Information Technology and Services ### "Great for 1 -1000 users" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2020 I cannot complain, as they offer a great solution for a fair and flexible price. Now that they have integrated Microsoft Teams into their platform, it hjas been a huge advantage to us. Pros We started using Vodia because a 3rd party vPBX provider we were using, had this as their platform. We found it reliable and easy to use. We then decided to cut out the middleman and setup our own vPBX solution for our clients. It was simple and easy to setup and offers us the type of solution we were after for our clients Cons As with most mature platforms, the documentation is either missing or out of date for some areas. This has not really been a problem as their Forum and Support are easy to search and navigate. Alternatives considered [3CX](https://www.capterra.com/p/158704/3CX/) Reasons for choosing Vodia PBX Too expensive and complicated, also not really suited to whitelabel solutions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andreas L. Owner Telecommunications ### "Vodia - Great entry to starting your own VoiP business " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 11, 2019 Solid and is hosted entirely in AWS makes this an unreal service offering. The system has been hardened over the last 15 years and its community is quite supportive. Pros The system is probably one of the most flexible systems architecturally speaking whereby you have a true multi-tenant PBX. Setting up domains, live call tracking, CRM integrations with ZTP (zero-touch provisioning) for multiple brands of IP Phones and with pricing that makes sense that is based on simultaneous call paths as opposed to per extension billing makes it a no brainer! Cons Missing a mobile soft client that should be part of the offering and a video conferencing piece is what is necessary to round off a solid offering. Although you can program Bria client or another third party client there is no auto-provisioning mechanism in place and requires intervention / client holding. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) It was not Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Randy M. Owner Telecommunications ### "Feast or Famine" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 10, 2019 Overall, while I think the system can do everything that I need and want it to do, I can't implement it because they just tell you to consult their documentation which I find to be circular and outdated. If the manufacturer can't support you, then you either have to find someone who can or use another platform. The latter is what we will probably end up doing. Pros There are a great many features. System can do just about anything. Properly priced. Cons Support -- Although it is US Based, if you choose this software you had better enjoy just tinkering around with things until you get the system to work as you want it to. They will tell you that they do not have the time, manpower or desire to train you one on one. They do offer training classes but then you need to spend money for flight, car and hotel. They have yet to announce any West Coast USA training dates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business System Specialist Mechanical or Industrial Engineering ### "I got an answer from support very quickly, for a question that I spent many hours working on my own." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2018 Pros it is hosted remotely, so I don't have to worry about maintaining hardware or software for the phone system. Cons It is still very complex. PBX administration is difficult if you are not knowledgeable about it. My shortcoming more than the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Phillip G. Mgr Billing/IT Medical Practice ### "I have used this software since 2011 it was Snom at that time. It works great and is easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2018 Very plug and play capable. Ease of use. Setup and forget Not a lot of maintenace. Pros The ease of adding additional phone lines both in the office and to our outside offices. Setting up Accounts and being able to access them with ease is great! Cons I wish it had a support center link that would open in a separate window to make it easier to submit support tickets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Daniel A P. President Environmental Services ### "I use it as a call center" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2018 Have a better compagnie Pros Easy to manage Have a good voice for the french side of the PBX like to use the hunting mode very easy to listen the conversation recorded Cons Not a lot selection for the music and it would be nice to have some youtube video to help my company to have some nice add on like one buttom for call having the vodia pbx for my iphone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Robert S. Owner ### "Support I received was good " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2018 Cheap and easy PBX Pros Support is good, it's nice to get someone knowledgeable to assist when there's a problem with the system Cons Not super intuitive, to find stuff you need to hop into entirely different windows sometimes to find what you're looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Administrateur VoIP et reseaux ### "Operator and Integrator, We use vodia for many of our customers. (average 2000-2500 phones)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 23, 2018 Pros Easy to use and possibility to put it to our colors / logo. Many phones are compatible and provisionning automatically. Cons Support in best effort. Fortunately we are enough independent to debug the solution. The support is rather reactive and sympathetic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Gaetan G. System administrator ### "Excellent good helpdesk support complete simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 21, 2018 Pros Web Interface simplicity and complete. Every setting is a object. Good philosophy. evolving, each update allows for more and more options. it's a good system, I recommend. Cons Can not make a backup of the configuration from the web interface. Only from the operating system of the support. Under debian for example it requires some knowledge. in the case of a virtual machine it is much simpler. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Tyler D. IT Consultant ### "The most user-friendly PBX software that I have ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 6, 2018 Pros Vodia is very easy to setup compared to other PBX software that I have used. It is very straightforward and easy to navigate. Cons The main problems that I run into are caused by software updates. One thing in particular is accessing the PBX interface on mobile. It would help me a lot if things were easier to manage on the go. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159316/Vodia-PBX/reviews/) Popular comparisons [3CX vs Vodia PBX](https://www.capterra.com/compare/158704-159316/3CX-vs-Vodia-PBX)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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