# SocialBugCRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SocialBugCRM Software - reviews, pricing plans, popular comparisons to other MLM products and more.

Source: https://www.capterra.com/p/159319/SocialBug-MLM

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# 

 SocialBugCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SocialBugCRM

## What is SocialBugCRM?

SocialBugCRM is a modular cloud CRM service. It helps extend the functionality of your website to accomplish specific business processes. While your shopping cart may focus on completing a sale, our system will help capture every other part of the business transaction. SocialBugCRM will create an interactive widget on your website and works with your existing sites secure authentication. Easily create a seamless single sign-on from your website into our CRM.

## What is SocialBugCRM used for?

[MLM](https://www.capterra.com/mlm-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SocialBugCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://socialbug.io/&name=SocialBugCRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SocialBugCRM

3.7 (3)

VS.

[4.6 (70)](https://www.capterra.com/p/152185/Infinite-MLM-Software/reviews/)

Starting Price

$25

Other, Per Month

Starting Price

$699

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

4.6 (39)

Value For Money

3.7 (3)

Value For Money

4.6 (38)

Customer Service

3.7 (3)

Customer Service

4.6 (39)

## SocialBugCRM alternatives

Highest Rated

[4.9 (42)](https://www.capterra.com/p/156687/Epixel-MLM/reviews/)

Starting price

$999.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (30)](https://www.capterra.com/p/151853/IDSTC/reviews/)

Starting price

$995.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (139)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Cloud MLM Software](https://www.capterra.com/p/170827/Cloud-MLM-Software/)

[4.8 (39)](https://www.capterra.com/p/170827/Cloud-MLM-Software/reviews/)

Starting price

$750.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170827/Cloud-MLM-Software/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Commission Calculations

Calculate employees' commissions based on certain rules

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

SocialBugCRM 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Calculate employees' commissions based on certain rules

Tracking, calculating, and paying commissions and earnings to employees

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Import and export data to and from software applications

Managing salespeople/distributors who sell products for direct sales companies

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage, store and organize emails within the system or via third-party apps

Track and manage inventory levels to maintain proper supply

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Accounts held by members of an organization

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

Manage and support multiple languages

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Tools designed to streamline the process of lead generation and management for sales teams

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Strategize and implement rewards for returning customers, employees and other members

Reports specific to sales analysis for trends and strategies

Manage and track orders being shipped to customers

Set up connections to third-party platforms to improve business processes

Increasing commission rates as employees surpass certain revenue targets

Monitor or audit historical and current transactions to analyze customer account activities

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

3.3 (3)

3.3

Based on 3 reviews

## Pricing

Value for money

3.7 (3)

Free Trial

Basic

$25.00

Other,Per Month

Value for money

3.7 (3)

3.7

Based on 3 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Derek Storme b.

Technical Director

### "The software has grown, and grown better, but it almost lost us our business and consultants"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 25, 2018

A temporary entrance into the space. In the end, it just gave us the time we needed to develop a more robust backoffice that actually fit the needs of a home party plan

Pros

Low cost means of getting into the home party plan market. Most party plan back-office software required a development cost. But as we discovered, you get what you pay for.

Cons

Slow and unreliable. Reporting stinks. Documentation is non-existent. I will let our goodbye letter speak the rest. "Shame on you and your product for almost crashing our business. Shame on you for charging a customer, to build them a tax module (which was once included in your system, but you could not keep up with the updates, and on 5/22/2017 you said "Will integrate TaxCloud end of this year into Backoffice, then on 10/25/2017 sent us an email to charge for it. Did you wonder why we didn't accept that offer? Did you think we forgot that you promised to give it back to us at no charge?") and THEN putting that Tax Module into your shopping cart to sell to others. Does the customer you charged to build it for THEM know that you are now profiting from it by selling it others? Shame on you for charging us, to build a Stripe payment integration, then including it in your backend as an "Added Feature" for your other customers. Bet that made you look good. Do they know that you built it by scalping another customer? Shame on you for minimal to no documentation. A knowledgebase was promised in an email on 2/13/2017. STILL no documentation, and you even asked US how to produce video. Shame on you, March 2 2017, for charging us, to implement invoices into your system. You knew you had us over a barrel. You knew we could not do business without invoices, so you took advantage of that situation to drop a few coins into your pocket. Regardless..."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 12, 2019

Review answer you can read here: https://goo.gl/s7YkHX

SW

Samara W.

CEO

### "My experience has been great! Super easy to use and fast/helpful support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2018

Pros

The back office is really easy to use, and if something happens, or myself or my consultants are confused about anything the company is very fast and helpful at answering and helping fix any problems.

Cons

It doesn't have as many features as I would like- but they are adding new stuff and updating the program all the time, so eventually it will have everything that I need/want for my company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nalani B.

CEO

Retail

### "Top Notch Support and Great Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2017

Pros

Has more options then I need. Very pleased with support, they are very responsive. Program is easy to use and has all needed features. Very cost effective for a MLM program of this stature. I am very pleased with the options, support and program overall. Very satisfied

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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