--- title: "CommunityCliQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CommunityCliQ Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/159321/Diverst/" page_type: "product" language: "en" --- # CommunityCliQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CommunityCliQ ## What is CommunityCliQ? CommunityCliQ is an employee resource group platform uniquely designed to help mid-sized and enterprise-level businesses, as well as government agencies, manage all aspects of their ERG programs at scale. The platform's intuitive design enables organizations to launch, manage, and measure the impact of ERGs or other community-based groups while boosting membership. CommunityCliQ also integrates with HRIS systems to pull employee data and provide analytics dashboards, giving stakeholders clarity on ERG participation, engagement, and its impact on business goals and objectives. ## What is CommunityCliQ used for? [DEI (Diversity, Equity & Inclusion)](https://www.capterra.com/dei-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CommunityCliQ alternatives Highest Rated [5.0 (10)](https://www.capterra.com/p/10007123/CultureAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (124)](https://www.capterra.com/p/238945/Cooleaf/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (29)](https://www.capterra.com/p/197413/Circa/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/) [4.7 (342)](https://www.capterra.com/p/149069/Diligent-Boards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149069/Diligent-Boards/) ## FAQs about CommunityCliQ Overview ### Which roles and teams benefit most from CommunityCliQ? CommunityCliQ is most used by HR, diversity and inclusion, and organizational development teams that manage employee engagement, mentoring, and internal community-building. Strategy, project, and consulting leaders use it to coordinate initiatives and track participation, while training, sales, and advisory roles support learning, relationship-building, and cross-functional collaboration. Answer based on 11 reviews Overview ### What company size and specific industries is CommunityCliQ built for? CommunityCliQ is designed for mid-sized and enterprise-level companies that need structured and measurable support for employee resource groups (ERGs). It is aimed at organizations managing formal inclusion programs and looking for a solution that can organize, track, and measure ERG activity across larger workforces. Features and Usability ### What are the key features of CommunityCliQ? CommunityCliQ offers 360 degree feedback, feedback management, pulse surveys, and surveys & feedback for collecting employee input. It also includes employee engagement, recognition, rewards program, goal management, performance metrics, reporting/analytics, visual analytics, and community management, along with mobile access, API, and third-party integrations. Integrations ### Which third-party tools and platforms does CommunityCliQ integrate with? CommunityCliQ connects natively to HR, identity, email, and collaboration platforms, including ADP Workforce Now, Azure Active Directory External Identities, BambooHR, Dayforce HCM, Gmail, Google Calendar, Google Workspace, Microsoft 365, Microsoft Outlook, Microsoft Teams, Okta, OneLogin, Oracle Cloud CX, SAP SuccessFactors HCM, Slack, UKG Pro, Workday HCM, and Zoom Workplace. Getting Started and Support ### What training and onboarding options does CommunityCliQ offer? CommunityCliQ provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos support self-paced review of product features and steps. Getting Started and Support ### What customer support options does CommunityCliQ offer? CommunityCliQ provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to assess response times, helpfulness, or common support frustrations, so support experience details cannot be characterized beyond the listed channels. ## Features AI summary Based on 9,471 Employee Engagement reviews Capterra data shows that buyers of Employee Engagement software rank the following features as their top priorities: - **Employee Management** (**48%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Communication Management** (**44%**) CommunityCliQ includes **Communication Management**, but it does not include **Employee Management**. Instead, it offers other highly rated capabilities, including **Mobile Access** (**50%**), **Multi-Channel Communication** (**43%**), and **Chat/Messaging** (**48%**). While the system lacks **Employee Management**, these communication-focused features help businesses keep employees connected across devices and channels, providing teams with faster updates, easier conversations, and more consistent internal communication. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases CommunityCliQ 55 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Visualization: Graphical representation of data - DEI Assessment: Measure and assess the performance of an organization based on key DEI factors - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Resource Groups: Employee-led groups to empower diversity and inclusion in a workplace - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Implicit Bias Elimination: Eliminating unconscious bias - Initiative Management: Create and manage internal campaigns to improve company culture or business strategy. - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Negative Feedback Management: Identify, track, and respond to negative feedback - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Scoring: Automatically calculate score after the assessment - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.7 (14) Free Trial CliQ Plus Contact us for pricing. CliQ Complete Contact us for pricing. Value for money 4.7 (14) 4.7 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(10) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Aaron N. Sr Advisor - Technical Capability Mining & Metals ### "River Feedback and Improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2019 It is great - algorithms for matching is good with high relevance of mentor and mentee match. Reporting tools were also helpful but needed time to understand what the structure is. Pros Some early configrations necessary for production was easily set up. Superb customer and technical support Cons Inability to integrate other collborative tools like WebEx and no translatability on outlook calendar when needed to change the schedulies of meeting in outlook Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Andrea W. Human Resources Paper & Forest Products ### "We Made it Ours" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2019 The River team has been fabulous to work with over the last several months. Not only were they willing to work with and/or incorporate some of our ideas...they provided in house tools/resources to enhance the final product. Pros The software was capable of being configured to meet our organizations specific needs. Cons As of today, I can not think of any cons. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TR Tammy R. Organizational Design and Diversity Specialist Hospitality ### "Excellent Product! Fantastic Service! Cost Effective! Time Saver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2019 We spent a lot of time and effort into researching the best Mentoring Software company to partner with. \[SENSITIVE CONTENT HIDDEN\], \[SENSITIVE CONTENT HIDDEN\] and the whole team generously answered all of our questions and even took the time to schedule multiple demos as we were making the decision. The teams expertise and guidance were a valuable part of the successful launch of our Mentor Connect program. River is more than just a software company-they offer a truly unique experience for any company looking to utilize mentoring as a part of their teams development. Pros The software is very easy to use. The matching eliminated hours of time that would have otherwise been spent in matching Mentors and Mentees. We were able to customize the site, allowing us to choose what message we wanted to send to our users. Sign up was fast and easy and if I did have a questions, the River Team was always available to help. Highly recommend this partnership! Cons There are a number of options in reporting which are sometimes difficult to find. River did however, provide a manual that is easy to use and filled with detailed instructions so I was able to access the information I wanted. Alternatives considered [MentorcliQ](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/) Reasons for choosing CommunityCliQ Service, price, product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Arnita S. Human Resources Specialist Government Administration ### "River\_Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2019 Pros That this system matches mentors with mentees. Cons When mentors/advisors are emailed by mentees for a possible match, I think it should alert the administrators and send reminders. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 11, 2019 Thanks for your review and feedback. We appreciate hearing from you. We have a report where you can gather this type of data. We will reach out with specifics on that so you can find the information you need. Thanks for your review! IK Ian K. Director Corporate Responsibility and Diversity & Inclusion Machinery ### "Early on in the process but very impressed!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2018 see above Pros The ease of utilizing the River software is great. The service is outstanding. While we are early on in the process we've been very pleased with all that River has provided us to date. Cons Nothing yet. We are launching soon which will be the real test. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Lead Consultant - Strategic Mentoring Telecommunications ### "Full featured mentoring platform with personalized support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2018 The benefits of having a dedicated mentoring platform are flexibility, a strong end user experience especially for mentor circles (though I think it leans heavily in that direction and not as much for 1:1) and world class customer service from the top down Pros I love the support I get from the team at River. My company has a number of unique mentoring programs and I'm able to incorporate my account specialist into every aspect of the design and implementation process. Cons With more companies trying to quantify the value of mentoring, I think it's important that River work on both their reporting and survey tools to be more competitive with other companies that are in the same technology space. I've seen demos recently where their reporting capability makes it very easy to "tell the story" of mentoring, and that's not something I have at River right now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS PETER S. FINANCIAL PLANNER Financial Services ### "We use it to develop mentoring relationships in a business environment to improve specific skills." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2018 Developed mentoring relationships that are designed to improve specific skills such as becoming a team leader for example. I work for a company that employs over 35000 around the globe, and I have been able to create and maintain great relationships thanks directly to this software. This fact, in the end, improves productivity by maintaining a healthy work environment. Pros It is very user friendly, fun to browse around look at people's profiles and excellent customer service! Cons It is not cheap but the cost is absorbed by our company and it allows up to 1000 users. I can't think of anything negative to say and if your company decides to buy it, it is a great tool to connect workers in a big company and maintain a high level or morale. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Chris W. Sales Manager ### "Mentoring Made Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 21, 2018 Pros Very easy to use and I highly recommend. Great support, tools, and ideas towards strengthening our mentorship program. Cons Nothing bad to say. This is a good get. The only thing is there may be an initial learning curve before a user feels comfortable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Denise C. ### "Very easy to navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 22, 2017 This is a wonderful program. The company is constantly updating and making improvements. It is very easy to navigate and easy to understand. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JD Jodi D. ### "River - mentoring web platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 2, 2016 The river has been an excellent partner for Sodexo since 2008. They make it possible to reach thousands of people who otherwise would not be able to connect in our large, decentralized organization in both 1:1 and virtual community relationships. They have consistently provided high levels of client satisfaction and their thought leadership has helped shape and evolve our mentoring strategy over the years. I recommend River if you are implementing, sustaining or evolving a mentoring program in your organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159321/Diverst/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.