FCS Concierge


Who Uses This Software?

Single Property to Mega Hotel and Resort


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • FCS Computer Systems
  • www.fcscs.com
  • Founded 1982
  • Singapore

About FCS Concierge

FCS Concierge is a multi-language web-based solution that replaces the traditional way of handling in-house guests and non-in-house guests by fully automating the daily concierge functions and processes. With FCS Concierge, hotel staff can easily manage guest and non-guest profiles, itineraries, restaurant recommendations and bookings, transportation bookings, baggage and parcel delivery, lost and found, as well as customize their own reports.


FCS Concierge Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

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