Who Uses This Software?

EQMS is for heavily regulated organisations who want unshakeable control over their QHSE management systems.


Average Ratings

17 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
    See pricing details
  • Pricing Details
    Free End-Users - you only pay for administrators.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Qualsys
  • www.eqms.co.uk
  • Founded 1995
  • United Kingdom

About EQMS

EQMS is used by Sodexo, Carillion, BT and hundreds of SMEs across over a dozen industries to integrate the entire auditing process. Plan, schedule, report and track issues through to resolution. Workflow-enabled functionality guides you through the full audit process, guaranteeing completion of any corrective or preventive actions. Manage any type of audit or inspection activity, creating and storing checklists of questions for ongoing use and analysis.


EQMS Features

  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Issue Management
  • Multi-Year Planning
  • Risk Assessment

EQMS Reviews Recently Reviewed!

Overall, very positive. The business has staff in all departments who engage well with customers.

Jul 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to configure the system is made very simple. Changes can be made by administrators with minimal effort which is invaluable to any business which is either growing or operates in a dynamic environment.
The software has constant releases either for fixes (which obviously everyone wants to avoid altogether) or for improvements. We have seen several iterations of a module in the space of a year which has helped how our users engage with the system.
On a similar note, I am impressed with how the company will make changes to the software upon request. Changes are reviewed and implemented in a timely fashion.

Cons: Having to re-create successful pilot projects from UAT to the Live site is a frustration!
Whilst I have praised the configurability of the system I believe there are further improvements which could be made to enhance the software further.
The module nature of the software has meant some modules are behind others in terms of aesthetics and functionality (but I know this is something the business is working on).

Vendor Response

by Qualsys on July 21, 2017

Hi Stephen, thank you for taking the time to review EQMS. We are delighted you have found the changes to EQMS have been made in a timely manner and that you have found the configuration process has been simple. We have our customer voice meeting first thing next week and we will cover how we can streamline the UAT to go-live process. We will let you know whether that is going to be possible. We're really delighted you find the value for money and the customer support excellent. We'll keep working on ease of use and functionality. Many thanks, Emily

EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality

Jul 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons: Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

Vendor Response

by Qualsys on July 21, 2017

Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.

High Quality QMS

Jun 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been working with Qualsys and EQMS for four years. The core modules are mature and feature-rich, they enable us to streamline our processes and document management requirements. The apps save us many hours of manual effort each time we use them. There is also a healthy pipeline of new features and enhancements. Perhaps the biggest strength of the software is the commitment from the Qualsys team to the success of their customers. Highly recommended.

Cons: The software has so many features and options that it can take a little while to set up, however the Qualsys team have offered us support to get this right for our implementations.

Overall: EQMS supports our ISO9001 quality management processes, saves us time, and eases our communication with remote teams.

Vendor Response

by Qualsys on June 13, 2017

Thank you Rob

EQMS offer great support from beginning to end of implementation

May 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The functionality it offers and the option to add more modules as time goes on and our confidence with the system improves.

Cons: Its can be quite difficult to setup and time consuming but support is there if needed. Once setup then the system takes little time to get around and operate.

Overall: Saving time on the admin side of quality management, freeing up more time to carry out value adding activities and improvement projects.

Vendor Response

by Qualsys on May 25, 2017

Hi Adam, Thank you for reviewing Qualsys. We're delighted to hear you are happy with the set up and the functionality of EQMS. We're looking forward to working with you over the next few months to make sure your roll out is a huge success!

Customer rep guided us through implementation extremely well including training of users.

Apr 28, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Modules are well organised and easy to use. Documents are very easy to find using the search tool in the Navigation window. Training database can be used to generate training records for organisation and records are easily completed.

Cons: CAPA module was difficult to customise. It proved to be a difficult job to update the Issues Manager database and should have been easier.

Although training records can be generated by the system, new records need to be raised each time a document is revised. This is very poor as other systems that I have used generate a training record automatically as soon as the document is revised. When I asked about this, I was informed it would be a major project - this is basic functionality which I was really disappointed to see was not on the system.

Overall: Compliant against regulations

Grace - EME

Apr 25, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: N/A

Cons: - I cannot upload medium to large files

Overall: I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system.
I called customer support over a year ago and the problem is still not resolved.

Recommendations to other buyers: N/A

Vendor Response

by Qualsys on April 25, 2017

Hi Grace, Thank you for sharing your feedback on EQMS. I am really sorry to hear that you have struggled to upload large documents and that you haven't felt like the issue has been resolved. Network capacity and internet speed is always a limiting factor when uploading and downloading any item from internet. As we have just discussed, we are arranging a support nurse call with you to ensure you feel you have the support and training required, and maximise your use of the system. Many thanks, Emily.

Quality Management assistance from an expert

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started to use EQMS as a document register when we decided to accredit for ISO 9001 , and have then started to use other aspects of the EQMS software throughout the Facilities Directorate. I have worked closely with the team at EQMS and they know me and I know them. They do customer service naturally and know their product, and are eager to develop it too.

Vendor Response

by Qualsys on April 25, 2017

Hi Chris, Thank you for posting a review about EQMS. The team here would also like to thank you for initiating development of the new inspection module and we are all looking forward to working closely in the future to help you get more out of your investment. Many thanks, Qualsys

A 'one stop shop' for all of our Quality and Auditing requirements

Apr 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use for lots of information

Cons: Setting up

Overall: My company has purchased the EQMS system and we have gone for a number of the modules including Training Manager and Audit Manager, which I use on a regular basis.

The system has made my job much easier and all my documents are now easy to access and easy to maintain. The training records are simple to review and update, the matrix review brings everything together in an easy to view format which can also be downloaded into Excel files.

The Audit Manager is easy to use, specific audit can be designed and these are carried out on a tablet, photos and other evidence are easy to collect during the audit. The download feature is excellent and saves valuable time when writing the final report.

The setting up takes a bit of time, but it's worth it and we have received excellent support from Qualsys throughout the setting up of the system.

Vendor Response

by Qualsys on April 25, 2017

Hi Adam, Thank you for taking the time to write us a review. We are delighted to hear EQMS is making your role much easier and look forward to helping you maximise your use of the system in the future. Many thanks, the Team at Qualsys.

EQMS Review

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple to use

Cons: Additional modules need to purchased seperately i.e CAPA, Audit etc

Overall: This softaware has enabled us to prepare and meet UKAS ISO 15189 standards. There is alot more that the system can offer its users and would recommend that users explore the full potential of the system. We currently only have a few of the modules available to us!

Vendor Response

by Qualsys on March 02, 2017

Hi Zaheer, Thank you for taking the time to write a review for us. It's great that you are finding EQMS simple to use and that it's helped you to prepare and meet your UKAS ISO 15189 requirements. We're always looking for opportunities to make our EQMS solution is as flexible and scalable as possible, so many thanks for your feedback. All the best, the Team at Qualsys.

World of Possibilities with EQMS

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've known about EQMS since 2005 and began using it's spectrum of features since 2012. After five years of working with EQMS, I have come to appreciate it more and more. I would advise anyone looking to use EQMS to take their time and understand all the different features.

Vendor Response

by Qualsys on February 23, 2017

Hi Franz, Thank you for your valuable feedback. We are always working hard to improve EQMS for you.

EQMS Review

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Selected EQMS as it can be operated on various platforms. We have a number of Linux users so the software had to operate under this environment as well as Windows. Qualsys have been very supportive during all phases of project (Dave Beard in particular) and we look forward to becoming a long-term client.

Vendor Response

by Qualsys on February 23, 2017

Thank you Stewart, we are delighted to have York Instruments on board and look forward to working with you for years to come.

Scotland Distillation & Maturation

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been an EQMS Co-ordinator using Document Manager since roll out more than 10 years ago and I like the system a lot. It has grown considerably since then. I look after 13 sites with nearly 12,000 documents so I'm kept very busy with Document Reviews, Change Requests and New Document Uploads. It is a very User-Friendly System for the User. I do feel that it can be quite time consuming behind the scenes but this makes for a very compliant system which, when areas are being audited, is a great help.
Qualsys support has been great over the years and all queries/requests answered in a timely manner.

Vendor Response

by Qualsys on February 23, 2017

Many thanks for your review Janice. We are delighted to hear that EQMS is really helping Diageo and that all queries and requests have been answered in a timely manner. We really appreciate your feedback and we are constantly looking for opportunities to improve EQMS - making it faster, easier and ensuring unshakeable control over your documentation.

BT EQMS Instance

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: EQMS is an excellent robust intuitive document management system, we have it in place for over 10 years and is critical to our process and our customers.

Vendor Response

by Qualsys on February 23, 2017

Thank you Tariq!

Training Records

Feb 17, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It has been a revelation in controlling, managing and chasing training records. I would like to see a simplification of functionality.

Vendor Response

by Qualsys on February 17, 2017

Thank you Paul!

Excellent time saver and value for money

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
To Do List
Audit Manager iPad application

Cons: Would be great to be able to send emails directly from the system to selected users.

Overall: We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money. We use Document Manager, Risk Manager and Audit Manager and the controls in place for each application have been hugely beneficial in helping us achieve our ISO standards.

Vendor Response

by Qualsys on February 16, 2017

Thank you Greig!

Over 10 years as a customer and going strong

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: EQMS is essential to our quality management system. The overlays provide substantial document control, the user interface is excellent and without it we would be lost. Excellent admin functions and reports too.

Vendor Response

by Qualsys on February 16, 2017

Thank you Chris!

EQMS BY Qualsys

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly, customer support and the workflows within the system.

Cons: none found to date.

Overall: possible the best QMS software on the market, Streets ahead of any rival software currently on the market.I have already recommended this to my previous employer, who have purchased three of the modules. support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

Vendor Response

by Qualsys on February 16, 2017

Many thanks Lee!