Who Uses This Software?
Hospitality Industry
Average Ratings
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Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Installed - Windows
Mobile - Android Native
Mobile - iOS Native
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TrainingDocumentation
Webinars
In Person
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Support24/7 (Live Rep)
Vendor Details
- FCS Computer Systems
- www.fcscs.com
- Founded 1982
- Singapore
About FCS Connect
FCS Connect is an automated guest service request and inter-department work order dispatch system that sends jobs via various handheld devices and/or printers for different departments. Guests only need to touch one button on their room phones or smart handheld devices to make any type of service request.
FCS Connect Features
- Billing & Invoicing
- Call Center Management
- Contract Management
- Customer Database
- Inventory Control
- Job Management
- Job Tracking
- Mobile Access
- Routing
- Scheduling
- Self Service Portal
- Service History Tracking
- Technician Management
- Work Order Management