--- title: "Zoho Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho Social Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more." source_url: "https://www.capterra.com/p/159351/Zoho-Social/" page_type: "product" language: "en" --- # Zoho Social Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Social ## What is Zoho Social? Zoho Social is a comprehensive social media management tool that helps you manage your social media marketing and grow your brand's presence. Zoho Social supports major platforms such as Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, and TikTok (not available for India due to ongoing regulatory restrictions). Key Zoho Social features include content publishing, scheduling, monitoring, collaboration, and analytics. ## What is Zoho Social used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 3,469 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Intuitive social media management Efficient multi-platform scheduling Media upload and editing limitations Limited comment and message tools Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Brand Management / 2026 - Content Marketing / 2025 - Marketing Analytics / 2025 - Social Media Analytics Tools / 2025 - Social Media Marketing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Marketing Analytics / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho Social?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com&name=Zoho Social) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho Social 4.7 (3,469) VS. [4.5 (6,254)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3,462) Ease Of Use 4.3 (5,188) Value For Money 4.5 (3,041) Value For Money 4.2 (3,633) Customer Service 4.5 (2,837) Customer Service 4.4 (3,661) ## Zoho Social alternatives [4.6 (6,106)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (2,946)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (2,326)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,214)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [View all alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) ## FAQs about Zoho Social Overview ### What problems does Zoho Social solve? Zoho Social helps teams eliminate the chaos of managing multiple social accounts, manual posting, and scattered engagement tracking by centralizing scheduling, repeat posting, inbox monitoring, and performance analytics in one dashboard. Small businesses, agencies, marketers, and content teams use it to save time, maintain consistent publishing, and optimize post timing and audience reach. Answer based on 1322 reviews Overview ### Which roles and teams benefit most from Zoho Social? Zoho Social is most used by business owners, founders, and executives who need a simple way to manage brand presence, monitor engagement, and track campaign performance. Marketing teams, social media managers, and consultants rely on it to schedule content, coordinate publishing, analyze audience response, and support client or multi-brand workflows. Answer based on 3039 reviews Overview ### What company size and industries is Zoho Social built for? Zoho Social is built primarily for small businesses, which make up 90% of reviewers, and it is used most in Marketing and Advertising at 15%. The vendor targets small and midsize businesses, while reviewer data also shows some adoption in Information Technology and Services at 7% and Education Management at 4%. Answer based on 3445 reviews Features and Usability ### What are the key features of Zoho Social? Zoho Social includes core social media management features like multi-account management, post scheduling, automated publishing, and an editorial calendar. Differentiating features include SmartQ scheduling, brand monitoring with keyword tracking, a unified inbox for comments and messages, customizable reports, real-time analytics, and Zoho CRM integration for lead capture and follow-up. Answer based on 1375 reviews Pricing ### How much does it cost and what fees or limitations are included? Zoho Social starts with a free plan, while paid plans begin at $15/month for Standard, $40/month for Professional, $320/month for Agency, and $460/month for Agency Plus. A free trial is available. Reviewers often call it affordable and good value, though some small businesses say higher tiers, extra brands, or more users feel expensive. Answer based on 825 reviews Integrations ### Which third-party tools and platforms does Zoho Social integrate with? Zoho Social connects natively to Instagram, Twitter/X, Meta for Business, LinkedIn for Business, and Zoho CRM, with catalog support for Zoho Desk as well. Reviewer mentions also reference Pinterest, TikTok, and Canva, while several comments indicate YouTube and Zoho Analytics are requested rather than fully supported integrations. Answer based on 910 reviews Getting Started and Support ### How easy is it to onboard and train a team on Zoho Social? Zoho Social is quick to onboard for small teams and nontechnical users, with many reviewers saying they start posting within days or without formal training. Webinars, video tutorials, and documentation support setup, but admins and users handling integrations, reporting, or advanced features often need more time and clearer guidance. Answer based on 68 reviews Getting Started and Support ### What customer support options does Zoho Social offer, and how do users rate the experience? Zoho Social offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe support as helpful, friendly, and responsive, with some issues resolved within a day or two. Still, others report slow replies, difficulty getting complex problems resolved, and occasional frustration when guidance or follow-up feels limited. Answer based on 249 reviews Security ### How does Zoho Social handle data security and access control? Zoho Social uses role-based permissions, individual posting access by social account, hidden login information, and single sign-on with a single secure account, including integration with Zoho OneAuth. It reduces password sharing, but reviewers note frequent logouts, reauthentication issues, mobile sign-in friction, limited role customization, and some cases where account passwords still must be shared. Answer based on 34 reviews ## Who uses Zoho Social? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive social media management 96% positive reviews out of 639 Most reviewers indicate ease of use allows quick setup, straightforward navigation, and accessible features for all experience levels. Liam C. Head Of Media, 2 - 10 employees. "What I liked most about Zoho Social is how incredibly intuitive and all-in-one it feels compared to other tools I've used." Media upload and editing limitations 61% negative reviews out of 163 Some reviewers describe image and video posting as cumbersome, with issues in resizing, uploading, and platform compatibility. Ryan D. Owner, 2 - 10 employees. "Too much of a hassle rendering out multiple resolutions." Efficient multi-platform scheduling 99% positive reviews out of 135 Most reviewers find time saving invaluable, citing streamlined multi-platform posting and centralized management as major benefits. Anonymous User CEO, 1 employee. "It's been really helpful, especially as solopreneur, to be able to post everywhere where and it's saved me a lot of time" Limited comment and message tools 37% negative reviews out of 139 Some reviewers indicate message and comment management lacks timely updates, direct replies, and comprehensive notification controls. Unified analytics and management 95% positive reviews out of 128 Most reviewers describe dashboard as a central hub for tracking metrics, organizing content, and managing multiple accounts. Timmy F. Director, Deputy, 2 - 10 employees. "The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing." ## Features AI summary Based on 9,378 Social Media Marketing reviews Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities: - **Social Media Integration** (**51%** of reviewers rated this feature as critical) - **Social Promotion** (**43%**) - **Post Scheduling** (**44%**) Zoho Social supports all three features reviewers value most: **Social Media Integration**, **Social Promotion**, and **Post Scheduling**. Together, these capabilities help businesses connect their social channels, run promotional campaigns more effectively, and plan content in advance, allowing teams to manage outreach more efficiently and maintain a more consistent brand presence. Social Media Integration 4.7 (345) 78.84% of 345 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Social Promotion 4.6 (129) 54.26% of 129 reviewers that rated this feature as important or highly important Market event via social media tools Post Scheduling 4.7 (592) 71.45% of 592 reviewers that rated this feature as important or highly important With this capability, you can plan and automate posts across multiple platforms, saving time and ensuring consistency. Reviewers appreciate the intuitive interface, flexible scheduling, and time-saving benefits, though some mention Instagram stories require manual posting. Automated Publishing 4.7 (493) 64.71% of 493 reviewers that rated this feature as important or highly important You can automate post publishing, ensuring timely content delivery without manual intervention. Some reviewers find this saves significant time, streamlines workflows, and increases consistency, with many noting it works reliably and lets them focus on content strategy. Multi-Account Management 4.6 (428) 59.58% of 428 reviewers that rated this feature as important or highly important Zoho Social offers a single dashboard to manage multiple social media accounts efficiently. Users think it saves time, improves organization, and allows easy collaboration, with many valuing the ability to handle several brands and channels without switching accounts. Content Management 4.6 (518) 60.81% of 518 reviewers that rated this feature as important or highly important This aspect helps you organize, edit, and schedule content efficiently across channels. Reviewers indicate it streamlines workflows, allows content customization, and supports collaboration, though some wish for recurring post options and minor improvements in content management tools. Zoho Social 75 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Publishing: You can automate post publishing, ensuring timely content delivery without manual intervention. Some reviewers find this saves significant time, streamlines workflows, and increases consistency, with many noting it works reliably and lets them focus on content strategy. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines - Brand Tracking: Monitor social media posts or web that mention a particular brand - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: This aspect helps you organize, edit, and schedule content efficiently across channels. Reviewers indicate it streamlines workflows, allows content customization, and supports collaboration, though some wish for recurring post options and minor improvements in content management tools. - Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Asset Management: Manage digital assets - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Zoho Social offers a single dashboard to manage multiple social media accounts efficiently. Users think it saves time, improves organization, and allows easy collaboration, with many valuing the ability to handle several brands and channels without switching accounts. - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: With this capability, you can plan and automate posts across multiple platforms, saving time and ensuring consistency. Reviewers appreciate the intuitive interface, flexible scheduling, and time-saving benefits, though some mention Instagram stories require manual posting. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: It gives you real-time insights and customizable reports on post performance across platforms. Reviewers appreciate the easy-to-use dashboards, automated report delivery, and broad data coverage, though some feel competitor and demographic analytics could be more detailed. - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (3,460) 4.5 Based on 3,460 reviews ## Pricing Value for money 4.5 (3041) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159351/Zoho-Social/pricing/) Standard Plan $15.00 Flat Rate,Per Month It includes: - 1 Team Member - 24/5 Email Support - Company Pages - Facebook Groups - Facebook Pages - Google My Business Listings - Instagram Business Profiles - Linkedin - Linkedin Profiles - Twitter Profiles Professional $40.00 Flat Rate,Per Month It includes: - Bit.Ly Link Shortner - Bulk Scheduling - Cloudpicker - Connections - Customq - Custom Video Thumbnail - Instagram First Comment - Livestream - Media Library - Messages - Monitoring Dashboard - Mute & Block Accounts - Notifications - Pause/Resume Content - Popular Posts - Post Insights - Repeat Posting - RSS Feeds - Scheduling Retweets Premium $65.00 Flat Rate,Per Month Agency $320.00 Flat Rate,Per Month It includes: - 10 Brands - 5 Team Members - Client Invite - Custom View - Free Login - Portal Customization - Scheduling Reports Agency Plus $460.00 Flat Rate,Per Month It includes: - 10 More Brands - 20 Brands - 5 Team Members - Client Invite - Custom View - Free Login - Portal Customization - Scheduling Reports Value for money 4.5 (3,041) 4.5 Based on 3,041 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2837) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,837) 4.5 Based on 2,837 reviews ## User reviews Overall rating 4.7 Based on 3,469 reviews Filter by rating 5(2506) 4(862) 3(91) 2(8) 1(2) Mentioned topic Sorted by most recent Umeshkumar J. Owner Telecommunications ### "Do social review by Umesh khivasara, Ukvalley Technologies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 I'm having very good experience with the Zoho social. It's very good for scheduling on all the platforms on social media. Pros Scheduling is the best feature I liked in zoho social. I can able to share full month calander in one shot Cons Pricing is the part. Your pricing should be very less. Think on it and do some pricing tests. But still, it is value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Francisco Saul G. Administrador de sistemas Marketing and Advertising ### "¿Porque usar zoho social?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 31, 2026 Pros Es una herramienta muy completa para gestionar y programar contenido en varias redes sociales desde un solo lugar. La interfaz es bastante intuitiva y facilita la organización del calendario de publicaciones. Sus funciones de analítica y reportes permiten medir fácilmente el rendimiento de las publicaciones. Cons Algunas funciones avanzadas están limitadas a planes de pago, por lo que el costo puede aumentar conforme crecen las necesidades. La versión gratuita es bastante limitada y, por ejemplo, no permite programar publicaciones. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Me cambié por el precio; es más económico que otras aplicaciones similares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Founder Computer Software ### "A Simple and Effective Tool for Social Media Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 Pros Zoho Social makes social media management much easier by bringing multiple platforms into one place. I especially like the scheduling and publishing features, which help save time and keep content organized. The interface is clean and easy to navigate, and the analytics provide useful insights into post performance and audience engagement. It’s also convenient for planning content and managing day-to-day social media tasks from a single dashboard. Cons Some advanced features can take a little time to understand, and the platform could offer more flexibility in certain reporting and customization options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sales Marketing Assistant Sporting Goods ### "Easy to use Zoho Social" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 31, 2026 Easy to use and had lots of features that helped automate the tasks I needed to do. Overall, it was beneficial in helping me market my brand/company. Pros Being able to schedule my posts throughout the week. Really helpful when want to post consistently and can do it all in one sitting. Cons Had no big dislikes in regards to Zoho Social's features, operations, or interactive user interface. Alternatives considered [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Reasons for choosing Zoho Social Was able to integrate other social media platforms as well like LinkedIn and X Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Retail ### "All brands must use Zoho Social for their social media management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 27, 2026 Pros Great Customer Support. Easy to use. using for both our brands & easy to schedule posts. We just upload our edited videos. Have to explore all features. Cons Bit pricy but no other options within the budget. And need more AI features which we expect to get very soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Akash R. IT Automotive ### "Great app to control all social media app" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 27, 2026 My overall experience with Zoho Social has been positive. It is a user-friendly platform that helps manage multiple social media accounts, schedule and publish content, monitor engagement, and track performance in one place. It has been particularly useful for improving social media management and maintaining a more organized online presence. Pros What I liked most about Zoho Social is its ability to manage multiple social media accounts from one platform. It makes it easy to schedule posts, monitor engagement, respond to messages, and track social media performance through reports and analytics. Cons One limitation of Zoho Social is that some advanced features and integrations may require higher subscription plans, and there can be a learning curve when initially setting up and managing all the available features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Aimee G. CMO Health, Wellness and Fitness ### "Good value and reliable for day-to-day social management. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 27, 2026 Good value and reliable for day-to-day social management. It does what we need consistently and the integration with the rest of Zoho saves real time. Pros Scheduling is quick, the publishing calendar is easy to read at a glance, and the browser extension makes sharing content straightforward. The biggest advantage is the ecosystem. Because we already use Zoho CRM and SalesIQ, social leads and interactions flow into the same place as everything else, so I am not stitching together three tools to see one picture of a lead. If you are already in Zoho, that integration alone is the reason to choose it. Cons The interface takes a little getting used to if you have come from another scheduler, and some settings are buried deeper than they need to be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Gerson A. fundador Judiciary ### "Automação e progrmação" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2026 Pros Muito bom para automação postagens nas redes socias. Integração com plataforma e outras coisas mais. Cons Não há nada que se queixar da plataforma, faz automação e ajustes necessários para o dia a dia. Não há nada. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Danni T. Craniosacral Practitioner Health, Wellness and Fitness ### "Pretty easy to use. Good functionality." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 I am finding it really good so far! I have a small business and sharing what I do with the world takes some effort 😅 - Zoho Social has reduced that load and overwhelm sooo much. It's easy to navigate and is saving me time and energy I can allocate to other business (and life balance 🧘) needs. I post once to my preferred platforms, and can set them to automatically reschedule if applicable. It's meeting all my needs at this stage of my business journey. I received emails and a call from Customer Support to check how my initial trial was going, which was very thoughtful. I find it pretty easy to use. Pros I researched, weighing up costs versus benefits and compared against other options and felt Zoho Social was a good price and functionality entry point for my young business. I'm finding the platform easy to navigate. Cons It doesn't have all the features I might have hoped for. When posting to platforms that have different content volumes (i.e. Pinterest only allows 1 photo, no carousel, no long captions but Instagram and Facebook do) you have to duplicate the post. This is not so bad as Zoho automatically duplicates the post and you then make the changes necessary. I suppose my mind would have found it more streamlined if there was simply an additional window to record shorter/longer captions within the one post. Saying that, Zoho still saves me a ton of effort and time and I appreciate all that it does do! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Prashant K. Product Engineer Computer Software ### "Simple and useful for managing social media" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 24, 2026 Overall, my experience has been good. I mainly like it for keeping social media activities organized and scheduling content without having to manage every platform separately. It works well for regular posting and is especially useful when you have multiple channels to handle. There is still room for improvement in a few areas, but overall it is a practical tool for day-to-day social media management. Pros I like that Zoho Social keeps social media management in one place. Scheduling posts, managing different social channels, and keeping track of what has been published is quite straightforward. The interface is also clean and doesn't take too much time to understand, which makes it useful when managing social media regularly. Cons Some parts of the interface could be a little simpler and faster. There are times when you have to go through a few screens to get to the option you need. I also feel that some of the features could be more flexible, especially when it comes to managing and customizing posts for different platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159351/Zoho-Social/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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