# Zoho Social Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Social Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more.

Source: https://www.capterra.com/p/159351/Zoho-Social/

---

# 

 Zoho Social Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Social

## What is Zoho Social?

Zoho Social is a comprehensive social media management tool that helps you manage your social media marketing and grow your brand's presence. Zoho Social supports major platforms such as Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, and TikTok (not available for India due to ongoing regulatory restrictions). Key Zoho Social features include content publishing, scheduling, monitoring, collaboration, and analytics.

## What is Zoho Social used for?

[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 3,446 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Pros & cons

Intuitive and accessible platform

Efficient multi-platform scheduling

Media upload and editing limitations

Limited comment and message tools

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Brand Management / 2026
-   Content Marketing / 2025
-   Marketing Analytics / 2025
-   Social Media Analytics Tools / 2025
-   Social Media Marketing / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Marketing Analytics / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho Social?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Social)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Social

4.7 (3,446)

VS.

[4.6 (6,074)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3,439)

Ease Of Use

4.5 (5,168)

Value For Money

4.5 (3,019)

Value For Money

4.3 (3,618)

Customer Service

4.5 (2,814)

Customer Service

4.4 (3,644)

## Zoho Social alternatives

[4.3 (2,937)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,194)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)

[4.6 (1,139)](https://www.capterra.com/p/210733/Snapchat/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210733/Snapchat/)

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

[4.4 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/213257/Facebook/)

[View all alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/)

## FAQs about Zoho Social

Overview

### What problems does Zoho Social solve?

Zoho Social helps teams eliminate the chaos of managing multiple social accounts, manual posting, and scattered engagement tracking by centralizing scheduling, repeat posting, inbox monitoring, and performance analytics in one dashboard. Small businesses, agencies, marketers, and content teams use it to save time, maintain consistent publishing, and optimize post timing and audience reach.

Answer based on 1322 reviews

Overview

### Which roles and teams benefit most from Zoho Social?

Zoho Social is most used by business owners, founders, and executives who need a simple way to manage brand presence, monitor engagement, and track campaign performance. Marketing teams, social media managers, and consultants rely on it to schedule content, coordinate publishing, analyze audience response, and support client or multi-brand workflows.

Answer based on 3039 reviews

Overview

### What company size and industries is Zoho Social built for?

Zoho Social is built primarily for small businesses, which make up 90% of reviewers, and it is used most in Marketing and Advertising at 15%. The vendor targets small and midsize businesses, while reviewer data also shows some adoption in Information Technology and Services at 7% and Education Management at 4%.

Answer based on 3445 reviews

Features and Usability

### What are the key features of Zoho Social?

Zoho Social includes core social media management features like multi-account management, post scheduling, automated publishing, and an editorial calendar. Differentiating features include SmartQ scheduling, brand monitoring with keyword tracking, a unified inbox for comments and messages, customizable reports, real-time analytics, and Zoho CRM integration for lead capture and follow-up.

Answer based on 1375 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zoho Social starts with a free plan, while paid plans begin at $15/month for Standard, $40/month for Professional, $320/month for Agency, and $460/month for Agency Plus. A free trial is available. Reviewers often call it affordable and good value, though some small businesses say higher tiers, extra brands, or more users feel expensive.

Answer based on 825 reviews

Integrations

### Which third-party tools and platforms does Zoho Social integrate with?

Zoho Social connects natively to Instagram, Twitter/X, Meta for Business, LinkedIn for Business, and Zoho CRM, with catalog support for Zoho Desk as well. Reviewer mentions also reference Pinterest, TikTok, and Canva, while several comments indicate YouTube and Zoho Analytics are requested rather than fully supported integrations.

Answer based on 910 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Zoho Social?

Zoho Social is quick to onboard for small teams and nontechnical users, with many reviewers saying they start posting within days or without formal training. Webinars, video tutorials, and documentation support setup, but admins and users handling integrations, reporting, or advanced features often need more time and clearer guidance.

Answer based on 68 reviews

Getting Started and Support

### What customer support options does Zoho Social offer, and how do users rate the experience?

Zoho Social offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe support as helpful, friendly, and responsive, with some issues resolved within a day or two. Still, others report slow replies, difficulty getting complex problems resolved, and occasional frustration when guidance or follow-up feels limited.

Answer based on 249 reviews

Security

### How does Zoho Social handle data security and access control?

Zoho Social uses role-based permissions, individual posting access by social account, hidden login information, and single sign-on with a single secure account, including integration with Zoho OneAuth. It reduces password sharing, but reviewers note frequent logouts, reauthentication issues, mobile sign-in friction, limited role customization, and some cases where account passwords still must be shared.

Answer based on 34 reviews

## Who uses Zoho Social?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 124 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 124 reviews

Administrative

22%

Administrative

22%

Marketing

18%

Creative & Design

17%

Consulting

14%

Others

28%

Top industries

Based on 124 reviews

Marketing and Advertising

32%

Non-Profit Organization Management

18%

Real Estate

18%

Retail

17%

Other

15%

## Pros and Cons

Intuitive and accessible platform

96% positive reviews out of 633

Most reviewers find ease of use valuable, highlighting simple navigation and quick learning for all experience levels.

Media upload and editing limitations

61% negative reviews out of 163

Some reviewers find image and video posting challenging due to resizing, format restrictions, and multi-image limitations.

Anonymous User

Owner, 1 employee.

"Even with tutorials, I still struggled with creating my email and following the metrics for the size of my photos."

Efficient multi-platform scheduling

98% positive reviews out of 131

Most reviewers indicate time saving is significant, allowing streamlined posting and reduced manual effort across channels.

Anonymous User

CEO, 1 employee.

"It's been really helpful, especially as solopreneur, to be able to post everywhere where and it's saved me a lot of time"

Limited comment and message tools

37% negative reviews out of 138

Some users report message and comment management lacks timely updates, reply options, and comprehensive notification controls.

Centralized social media management

95% positive reviews out of 127

Most reviewers describe the dashboard as intuitive, enabling easy monitoring, analytics, and content planning in one place.

Alfredo V.

owner, 1 employee.

"Its intuitive dashboard streamlines scheduling across all major platforms, while the SmartQ feature optimizes post timing for maximum engagement."

## Features

AI summary

Based on 9,378 Social Media Marketing reviews

Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities:

-   **Social Media Integration** (**51%** of reviewers rated this feature as critical)
-   **Social Promotion** (**43%**)
-   **Post Scheduling** (**44%**)

Zoho Social supports all three features reviewers value most: **Social Media Integration**, **Social Promotion**, and **Post Scheduling**. Together, these capabilities help businesses connect their social channels, run promotional campaigns more effectively, and plan content in advance, allowing teams to manage outreach more efficiently and maintain a more consistent brand presence.

Social Media Integration

4.7 (336)

78.27% of 336 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Social Promotion

4.6 (129)

54.26% of 129 reviewers that rated this feature as important or highly important

Market event via social media tools

Post Scheduling

4.7 (581)

70.91% of 581 reviewers that rated this feature as important or highly important

With Zoho Social’s post scheduling, you can plan content in advance for multiple platforms, customize timing, and maintain consistency. Reviewers appreciate its time-saving nature, flexibility, and ease of use, but some mention Instagram stories require manual posting.

Social Media Monitoring

4.6 (220)

59.55% of 220 reviewers that rated this feature as important or highly important

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Automated Publishing

4.7 (483)

64.18% of 483 reviewers that rated this feature as important or highly important

Automated publishing lets you schedule posts in advance and have them published automatically across platforms. Some reviewers find this saves significant time, streamlines workflows, and ensures consistency, while others note it works reliably and reduces manual effort.

Content Management

4.6 (507)

59.96% of 507 reviewers that rated this feature as important or highly important

Zoho Social helps you organize, create, and edit content across platforms with tools like drag-and-drop, approval workflows, and content calendars. Reviewers indicate it streamlines content planning, is user-friendly, and allows easy customization, though a few suggest room for improvement.

Zoho Social 75 features

An @mention is a way to tag or notify a specific person about a message/post

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Automated publishing lets you schedule posts in advance and have them published automatically across platforms. Some reviewers find this saves significant time, streamlines workflows, and ensures consistency, while others note it works reliably and reduces manual effort.

Automatically create schedules based on business needs or employee availability and qualifications

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

Monitor social media posts or web that mention a particular brand

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Track the performance of marketing campaigns across multiple channels.

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Zoho Social helps you organize, create, and edit content across platforms with tools like drag-and-drop, approval workflows, and content calendars. Reviewers indicate it streamlines content planning, is user-friendly, and allows easy customization, though a few suggest room for improvement.

Plan to upload and publish specific content on social media platforms, screens etc.

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Manage digital assets

Assemble applications and processes by dragging over and arranging pre-built components

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, save, and store files

Find & retrieve relevant data or documents

Edit, touch up, and convert images for publishing

Store and manage images

Monitor and collect information from social media based on specific keywords

Track and monitor a specific set of keywords

Automatically identify and save contact information of potential customers

Observe and track the demand, usage, progress or quality of a system, product, or user

Zoho Social offers a unified dashboard to manage multiple social media accounts and brands. Users think this capability saves time, improves organization, and enables easy collaboration, with many highlighting its intuitive interface and ability to handle several clients or divisions.

Allows for businesses to run a variety of different campaigns across different channels

Collect information from multiple sources

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

With Zoho Social’s post scheduling, you can plan content in advance for multiple platforms, customize timing, and maintain consistency. Reviewers appreciate its time-saving nature, flexibility, and ease of use, but some mention Instagram stories require manual posting.

Plan and coordinate all the resources, costs and time needed to execute assignments

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

With reporting and analytics, you get real-time insights into social media performance, including engagement metrics and custom reports. Reviewers appreciate the easy-to-use dashboards and automated email reports, though some feel analytics could be more detailed compared to competitors.

Monitor and manage customers' perceptions about a business, product, or service

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (3,437)

4.5

Based on 3,437 reviews

## Pricing

Value for money

4.5 (3019)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/159351/Zoho-Social/pricing/)

Standard Plan

$15.00

Flat Rate,Per Month

It includes:

-   1 Team Member
-   24/5 Email Support
-   Company Pages
-   Facebook Groups
-   Facebook Pages
-   Google My Business Listings
-   Instagram Business Profiles
-   Linkedin
-   Linkedin Profiles
-   Twitter Profiles

Professional

$40.00

Flat Rate,Per Month

It includes:

-   Bit.Ly Link Shortner
-   Bulk Scheduling
-   Cloudpicker
-   Connections
-   Customq
-   Custom Video Thumbnail
-   Instagram First Comment
-   Livestream
-   Media Library
-   Messages
-   Monitoring Dashboard
-   Mute & Block Accounts
-   Notifications
-   Pause/Resume Content
-   Popular Posts
-   Post Insights
-   Repeat Posting
-   RSS Feeds
-   Scheduling Retweets

Premium

$65.00

Flat Rate,Per Month

Agency

$320.00

Flat Rate,Per Month

It includes:

-   10 Brands
-   5 Team Members
-   Client Invite
-   Custom View
-   Free Login
-   Portal Customization
-   Scheduling Reports

Agency Plus

$460.00

Flat Rate,Per Month

It includes:

-   10 More Brands
-   20 Brands
-   5 Team Members
-   Client Invite
-   Custom View
-   Free Login
-   Portal Customization
-   Scheduling Reports

Value for money

4.5 (3,019)

4.5

Based on 3,019 reviews

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2814)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2,814)

4.5

Based on 2,814 reviews

## User reviews

Overall rating

4.7

Based on 3,446 reviews

Filter by rating

5(2484)

4(861)

3(91)

2(8)

1(2)

Mentioned topic

Sorted by most recent

SL

Samuel L.

Chief Marketing Officer

Non-Profit Organization Management

### "Zoho Social is great for small non-profits "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

July 14, 2026

Zoho Social has been great. We've only used it for a few posts but it saved us so much time and energy

Pros

Zoho social is a surprisingly good platform. I was not aware of its background but once we started to use it it allows us to send out information to all of our socials from one platform

Cons

A lot of times Zoho Social media platforms come out with new features. We just wish Zoho Social would be on top of those features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alan C.

Director

Real Estate

### "Excellent at managing social media"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2026

Very happy with it and it has become a very important tool in my work setup allowing me to manage my social media quickly and easily.

Pros

Very easy to use and allows posting across multiple platforms in one place. I also like the ability to create drafts so you can fine tune your post.

Cons

Would be good to be able to specify groups in Facebook to post to as at the moment it only posts to your main feed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Ishan S.

COO

Real Estate

### "Works well."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 12, 2026

Overall, it has been very good so far. I am using as a basic tool, limited to two social media platforms. But, it does the job!

Pros

The ease of use and connecting social media accounts. It also allows you to see the current posts as well as scheduled posts. The best feature is to be able to schedule posts in advance well ahead of time.

Cons

The free account is a little limited in terms of features. But, the basic paid version is still reasonably priced.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

William P.

Owner

Hospitality

### "Zoho Social great for small businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2026

Rarely have an issue with Zoho, depending package on there is great features for you to use and learn more about social marketing

Pros

Everything is possible with Zoho Social, saves you having to use multiple platforms and get messaging and communications, branding and marketing, easy to use, great value for money and customer services are good when you need them.

Cons

Cons - new features coming through slowly catching up with some of the other big players in the market but still worth using

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

founder

Information Technology and Services

### "led party gear crossposting platform "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 9, 2026

i am using this platform for my website project ledpartygear.com and i was looking out for a platform just like and i loved it

Pros

i like the simple interface and have everything you need for crossposting it is fast easily accessible and easy to use

Cons

should have more platforms like connecting my website blog page tiktok tumblr etc if you guys can add this this will be one stop solution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Ashish G.

Marketing Head

Consumer Services

### "Excellent Social Media Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

July 9, 2026

My overall experience with Zoho Social has been excellent. It has made managing multiple social media accounts simple, organized, and efficient. The scheduling feature works reliably, allowing me to plan content in advance and save a lot of time. I also appreciate the intuitive interface, which is easy to navigate even for users with little experience. The platform has helped me maintain a consistent posting schedule while reducing the effort required to manage different social channels. Although there is still room for improvement in some advanced features, the overall performance, reliability, and ease of use have exceeded my expectations. I would confidently give Zoho Social a 5-star rating and highly recommend it to businesses, marketers, and agencies looking for a dependable social media management solution.

Pros

What I like most about Zoho Social is how easy it makes managing multiple social media accounts from a single dashboard. The ability to create, schedule, and publish posts across several platforms at the same time has saved me a significant amount of time and effort. The scheduling feature is reliable and helps me maintain a consistent posting schedule without having to log in to each social account individually. I also appreciate the clean, user-friendly interface, which makes navigation simple even for new users. Overall, Zoho Social has streamlined my social media management workflow, improved productivity, and made it much easier to stay organized while handling multiple brands or client accounts efficiently.

Cons

You can use this balanced, professional review: > One area where Zoho Social could improve is its reporting and analytics features, especially in the lower-tier plans. Some advanced insights and customization options are limited compared to a few competitors. Occasionally, the platform can also feel a bit slow when managing multiple accounts or loading large reports. While these issues are not major and don't affect the core scheduling functionality, having more detailed analytics, faster performance, and additional integrations would make the overall experience even better. Despite these minor drawbacks, Zoho Social remains a reliable and user-friendly platform for day-to-day social media management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Teerth G.

OWNER

Computer Software

### "User-Friendly Social Media Tool, but Pricing Could Be Better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 4, 2026

Overall, Zoho Social is a useful and easy-to-use platform for managing social media. I liked the interface and features, but the higher pricing and the issue with the free plan reduced my satisfaction.

Pros

Zoho Social is very user-friendly and easy to understand. The dashboard is clean, scheduling posts is simple, and managing multiple social media accounts from one place saves a lot of time.

Cons

The pricing feels expensive for a small or startup business. The free plan was shown as available, but it did not work properly for me, which made the experience confusing and disappointing.

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)

[Publer](https://www.capterra.com/p/177145/Publer/)

Reasons for choosing Zoho Social

PRICE ISSUE BEACSE ITS JUST NOT WORTH TO GIVE ALL PLATFORM TO USE.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maik H.

Owner

Real Estate

### "I love it — it saves me so much time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2026

My overall experience with Zoho Social has been very positive. The platform helps me manage multiple social media channels in one place and makes publishing content much easier and faster. After the initial setup, the workflows are reliable, clear, and time-saving. For my daily use, Zoho Social has become a very helpful tool for planning and organizing social media posts.

Pros

Zoho Social ist unkompliziert, einfach und bietet eine fantastische Crosspostingfunktion mit einem guten Preis- Leistungsverzeichnis. Planung von Beiträgen ist super einfach und es funktioniert.

Cons

Am wenigsten gefallen hat mir, dass manche Einstellungen und Abläufe am Anfang nicht sofort selbsterklärend sind. Gerade wenn man mehrere Social-Media-Kanäle verwaltet, braucht es etwas Zeit, um sich zurechtzufinden. Sobald die Einrichtung abgeschlossen ist, arbeitet Zoho Social jedoch zuverlässig und spart viel Zeit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nathan S.

Founder

Education Management

### "Excellent Social Media Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2026

My experience with Zoho Social has been great. Really good customer service from the moment I signed up!

Pros

It's user-friendly and dependable. When I schedule a post, I trust it'll go out to every channel I selected. It also gives you the ability to write the first comment which helps in terms of getting your post seen.

Cons

I wish it integrated with Bigin, their light CRM. Right now, when someone engages with a post or comments on social, I have to manually track that and create the lead or follow-up in Bigin myself.

Switched from

[Flick AI](https://www.capterra.com/p/10043789/Flick-AI/)

Flick was not reliable. I would schedule a post to my 3 social channels and it would only send to 1.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sai M.

Founder

Media Production

### "Zoho Social is the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

Overall, my experience with Zoho Social has been positive. It provides an easy-to-use platform for scheduling posts, managing multiple social media accounts, monitoring engagement, and tracking performance through clear analytics. The interface is intuitive, making it simple to get started, and the collaboration features are helpful for teams. While some advanced features and reporting options are only available on higher-tier plans and could be improved, it offers good value for businesses looking for a reliable social media management solution.

Pros

What I liked most about Zoho Social was its intuitive interface and the ability to manage multiple social media accounts from a single dashboard. Scheduling posts, monitoring engagement, and accessing analytics were straightforward, making it easy to stay organized and save time. The collaboration features also worked well for teams, and its integration with other Zoho products added extra convenience. And the customer support is amazing.

Cons

One downside is that some advanced features and analytics are limited to higher-tier plans. The reporting customization could be more flexible, and the interface can occasionally feel slow when managing multiple accounts. Additionally, compared to some competitors, it offers fewer third-party integrations and more limited social listening capabilities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

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