# Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Social the right Social Media Marketing solution for you? Explore 3407 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159351/Zoho-Social/reviews --- Zoho Social 4.7 (3407) [View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Zoho Social Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews LK Ludwik K Executive Producer host Writer podcasterMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months. “I loved how you can track your social brand (in my case a podcast) across all social feeds (instagram, facebook, x/twitter, etc.) and be able to post and schedule out your posts for set times of the day. “ November 21, 2025 AW ABDUL W Digital MarketerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Zoho Social has some limitations in lower-tier plans, occasional performance issues, and a UI that could be more refined, along with restrictions in publishing and platform support.“ April 13, 2026 AW ABDUL W Digital MarketerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Zoho Social stands out for its intuitive interface, powerful scheduling, and insightful analytics, making social media management efficient and easy for both individuals and teams“ April 13, 2026 KM Kabamba M DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Inability to Post Interactive Stories/Reels Features: The platform often doesn't allow for the scheduling of interactive Instagram Stories (like polls, question stickers, or trending music/audio for Reels and Shorts), forcing me to manually upload these directly to the platform, which defeats the purpose of scheduling.“ September 25, 2025 Wilson G CEOComputer Software, 2 - 10 employeesUsed the software for: I used a free trial. “I can now focus on building a high-quality content calendar in less time, while easily identifying what’s working and what needs attention to maintain a consistent brand voice across all channels“ April 2, 2026 John F. K Marketing DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Not having the ability to customize content for each social network while scheduling takes away the magic of platform-specific storytelling.“ April 16, 2026 Timmy F Director, DeputyEntertainment, 2 - 10 employeesUsed the software for: I used a free trial. “Our organization recently trialed the Zoho Social service as we're looking to simplify management of our social media channels, allowing easy scheduling and improving our team's workflow.“ December 16, 2025 John F. K Marketing DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Every channel has its own rhythm, its own language—and without that flexibility, your message can lose its punch before it even lands.“ April 16, 2026 ## Showing most helpful reviews Showing 1-25 of 3403 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arsalan A. CEO Information Technology and Services Used the software for: Less than 6 months ### "Perfect for agencies and personal use too" April 10, 2026 5.0 Using it for 4 months now. Really good and happy using Zoho Social to manage our clients' social media channels as well as our own company socials too. Pros So many social media platforms under one umbrella. It's easy to use for all, especially for scheduling the posts for a full month. Cons Some social media channels are missing, like Snapchat; rest everything is good to go. Till now I haven't found anything that I can say is considered a con for Zoho Social. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social better options at a lower price. perfect for social media management agency Review Source VR Verified Reviewer Marketing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "From Clicks to Community: How Zoho Social Elevates Your Brand Effortlessly" April 16, 2026 5.0 Smooth, clean, and intuitive—that’s the rhythm Zoho Social moves in. The dashboard is easy to navigate, even for teams juggling multiple campaigns and platforms. Scheduling posts feels effortless, analytics are clear and actionable, and onboarding new team members is quick. There’s no steep learning curve—just plug in, power up, and start promoting. Pros Zoho Social delivers powerful tools at a price point that feels almost unfair—in a good way. From scheduling and publishing to analytics and team collaboration, everything you need to grow a brand online is packed into one platform. For a mission-driven organization like Lifabetics Win, where every dollar matters, this platform stretches your investment and multiplies your reach. You’re not just paying for software—you’re gaining a strategic partner that helps amplify your voice without the high cost of larger competitors. Cons Trying to post the same message everywhere without tailoring it? That’s like wearing one outfit to every occasion—it just doesn’t fit right. Not having the ability to customize content for each social network while scheduling takes away the magic of platform-specific storytelling. Every channel has its own rhythm, its own language—and without that flexibility, your message can lose its punch before it even lands. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Too many panels to change to get the results we wanted. Review Source SK Stephen K. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Too integrated to use on its own. " March 24, 2025 3.0 I wish it was easier to use. I was left with the impression that if I was not using the entire Zoho Suite then Zoho Social was not meant for me as a user. Pros Scheduling Social Posts was pretty easy to do. I also liked how you can add multiple social platforms. Cons The integration with the rest of the Zoho Suite ended up being a real issue for me. It was often hard to find the correct login page for Zoho Social, specifically. Many things were also not explained well, with training material too large to navigate easily. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite was not able to handle Instagram at the time. It was also too expensive. Review Source VR Verified Reviewer Psychologist Health, Wellness and Fitness Used the software for: I used a free trial ### " The best social media tool I've tried so far" April 5, 2026 5.0 I'm testing Zoho Social to manage Instagram and Facebook for a healthcare clinic, and the experience has exceeded expectations. Even during the trial phase I can already tell this is a serious tool. The workflow feels natural, scheduling is frictionless, and the learning curve is practically nonexistent. I'm already considering the paid plan, which says a lot about a product you've only been testing for a short time. Pros The scheduling tool is intuitive and reliable. The content calendar gives a clear overview of everything planned. Analytics deliver exactly what you need without overwhelming you. Setup was incredibly fast, my team started using it within days with no formal training. The interface is clean and everything works the way you expect it to. Cons I'm still in the trial period so I haven't explored every feature yet. The post preview for Instagram carousels could be more accurate, but it's a minor detail. Alternatives considered [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Reason for choosing Zoho Social Functionality keeps surprising me the more I explore its features. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Functionality is better than any other tool I have tried before. Review Source VR Verified Reviewer Marketing Associate Luxury Goods & Jewelry Used the software for: I used a free trial ### "A Few Shortcomings But Overall Useful " April 3, 2026 4.0 I think it's been an overall positive experience. There are a few shortcomings I've had to work around which makes it hard to determine whether the price is worth paying for all of the extra offerings when you could find a much cheaper option that just does the schedule postings (main purpose for our subscription) Pros Our company chose Zoho mainly for content scheduling/automatic posting, but I was impressed by the variety of other features it offered. It's very easy to build custom reporting dashboards, giving you a quick glance at your key metrics. Other features like the hashtag recommendations and inbox management were really nice-to-haves. Especially at this price point. Cons This may pertain to API restrictions, but I don't like the inconsistencies in offerings between each social platforms. The reporting also says it offers up to "1 year" but much of the data more than 6 months prior does not populate. Even after allowing it a few days to adjust and sync data. There are many holes in the reporting, but good for general overview. Another thing, that's rather small, is that it provides you with a "preview" of your insta and fb posts, but you can't scroll through the carousel to fully preview it. Same goes for longer captions, the previews aren't interactive so you can't click "More..." to see how your caption will display. Switched from [Planable](https://www.capterra.com/p/171744/Planable/) Only used it for automatic posting and it wasn't worth the cost when other platforms, like Zoho, offered more for less. Review Source RK Ranjith K. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "Time saver " April 10, 2026 5.0 Pros Zoho Social has been a solid upgrade for our social media management. Scheduling is simple and reliable. You can plan content in advance and stay consistent without daily manual posting. This saves time and keeps your pages active. The insights are clear and useful. You can track performance, understand what works, and improve your content strategy based on real data. We tried other tools before, but Zoho stands out. One key advantage is TikTok posting. Many platforms still lack this feature. With Zoho, we now post regularly on TikTok without extra effort, and our activity has improved a lot. If you want one tool to manage multiple platforms with strong scheduling and analytics, Zoho Social is a good choice. Cons Only negative I can say its not free!!! But Still its worth the money we pay for and customer support is best in the market. We could manage all our task. Switched from [Planable](https://www.capterra.com/p/171744/Planable/) I wanted a service which offer value for money. Review Source VR Verified Reviewer Director Broadcast Media Used the software for: I used a free trial ### "Zoho Social - It's a breeze to use this" April 15, 2026 4.0 Overall, I would definitely recommend Zoho social if you are looking to outsource your social media management to someone. Even if you are handling it on your own, it gives a One stop platform to post content on multiple social media handles at one go. Pros Ease of use is the first thing that comes to mind when one thinks of Zoho social. It has a comprehensive list of features that one can use that makes scheduling, posting, monitoring a breeze. Cons On a couple of occasions the scheduled post did not get published. Apart from that everything was a breeze Alternatives considered [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Reason for choosing Zoho Social Ease of use, easy on the pocket, feature loaded Review Source Nebojsa D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Zoho Social is exceptional" April 16, 2026 5.0 My overall experience with Zoho Social has been exceptional. It has transformed a fragmented workflow into a single, cohesive dashboard, saving me hours of manual scheduling while providing deep insights that actually help grow my online presence. Pros I like advanced scheduling, deep analytics, and intuitive design which making it the ultimate tool for scaling your social media impact effortlessly. Cons While the social inbox is functional, it could be more robust for handling high volumes of direct messages and comments across all platforms. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Buffer has less functionality than Zoho Social Review Source OH OG H. Project manager Computer Games Used the software for: Less than 6 months ### "Great tool for social scheduling!" April 2, 2026 5.0 Pros Been using Buffer before but now having discovered Zoho Social it's been my go-to for social posts scheduling. Easy to use and works just great. Cons Nice interface, intuitive and easy, works well. I have nothing to complain about using this tool :) it just does what it promises, which is amazing! Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Soho offered more flexibility and less pressure Review Source Oscar F. Director Marketing and Advertising Used the software for: Less than 6 months ### "Great social tool for any marketing expert" April 16, 2026 5.0 Pros Zoho comes packed with great features that make posting to social a breeze. It's easy to use, there is great support and all within a cost effective package. Cons Posting to Instagram can take a little while, but this is often addressed and resolved quickly, without errors. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The ever rising costs of Hootsuite, for no additional functionality. Review Source VR Verified Reviewer CEO Broadcast Media Used the software for: Less than 6 months ### "Nice APP, use foreves" October 26, 2025 5.0 Overall, my experience with Zoho Social has been very positive. It’s an efficient tool for managing multiple social media accounts, scheduling posts, and tracking performance. The analytics and collaboration features are especially helpful for staying organized and productive. Pros it's the best app for social media posts and for havin all social reports on one place, helps you to follow your progress Cons Sometimes the interface can feel a bit crowded, and certain features take a moment to find. However, once you get used to the layout, it becomes much easier to navigate. Alternatives considered [mLabs](https://www.capterra.com/p/191356/mLabs/) Reason for choosing Zoho Social my experience with Zoho Social has been very positive. It’s an efficient tool for managing multiple social media accounts, scheduling posts, and tracking performance Review Source Mauro R. Business Architect Market Research Used the software for: I used a free trial ### "I really love Zoho Social" May 30, 2025 4.0 I love using Zoho Social because it helps me tune my digital presence permanently; the programming feature is the best. Pros I like the features for programming posts; this is the main feature I really enjoy. It helps me to prepare my publications and adapt them to each platform. Cons Maybe some features that it doesn't have; for example, I cannot use location tags with Instagram posts. Alternatives considered [Metricool](https://www.capterra.com/p/203702/Metricool/)[Simplified](https://www.capterra.com/p/237334/Simplified/) Reason for choosing Zoho Social They are still excellent options; maybe they need to have more features for programming. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Because it has more features and also more platforms to add. Review Source Safiya M. Photographer Photography Used the software for: I used a free trial ### "User friendly, tons of options, set up in seconds" February 13, 2025 5.0 Great experience, the ease of use is incredibly important to me! Pros It's incredibly easy to use, very quick and easy to create and schedule posts. The report page is a great summary of how your social channels are performing. I love the different ways to view your scheduled posts, especially the glimpse of your Instagram layout Cons I wish the free version had scheduling as well, when my free trial ended I lost all my scheduled posts. I also wish you could schedule a post to push to the app instead of automatically post, I often want to do a few touch-ups in the instagram app because of the way instagram impacts the quality of images. Alternatives considered [Metricool](https://www.capterra.com/p/203702/Metricool/)[Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing Zoho Social I like that Zoho has many apps, as my business grows I can add apps to help support that growth Switched from [Later Social](https://www.capterra.com/p/152254/Later/) They changed the options and pricing and it made it less useful to my business Review Source VR Verified Reviewer Owner Accounting Used the software for: I used a free trial ### "Zoho Social leveling up social networking interactions" August 20, 2025 5.0 So far so good. I haven't had time to see the results yet, but if the results are as easy to get as using the platform then it will be well worth it. Pros so many ways to link into your social profiles and it is easy to do. Gives you control over your social profiles and enables you to add customized content to one or all. Cons Recreating the same content on alot of the elements that you want included. I feel like this information should carry over to the next element instead of having to keep adding it in one after another. Alternatives considered [Tandem Software](https://www.capterra.com/p/131244/Tandem-Software/) Reason for choosing Zoho Social I haven't chosen them over zoho, I am using them as well. I had them first but won't switch until I know I can get the same or better results Review Source VR Verified Reviewer Manager Renewables & Environment Used the software for: I used a free trial ### "Best Value for the Price!" March 12, 2025 5.0 Zoho Social offers everything I need—content scheduling, team collaboration, and insightful analytics—at a fraction of the cost of other tools. It’s reliable, efficient, and integrates well with other Zoho products. Definitely worth it! Pros I've tried many social media management tools, and Zoho Social stands out for its intuitive interface and powerful features Cons It's a bit counterintuitive in the beginning. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Zoho Social Pricing, recommendations by people in the industry. Review Source VR Verified Reviewer Managing Director Financial Services Used the software for: I used a free trial ### "Designed for any skill level - Wonderful to use" July 24, 2025 5.0 Considering I am new to this this kind of thing anyone can use Zoho social. From the ease of use to it's reporting. I am very satisfied Pros How easy it makes posting to all the social media platforms and applies the pot requirements automatically Cons I wish the app had a bit more functionality similar to the online version as I seem to have to go to the online version for some things. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social Price was the obvious factor. However Zoho Social was the platform that seemed to have all my needs satisfied. Review Source Pooja -. Marketing Business Supplies and Equipment Used the software for: 1-2 years ### "Great Time savy App for posting on multiple platforms. " July 29, 2025 5.0 It has improved our productivity and organization. I'd recommend it to businesses for social Posting. Pros Great Time savy App for posting on multiple platforms. The interface is clean and intuitive, making it easy to use. Cons Time savy App . I've been using Zoho for a few months now, it's been a game-changer for my business. Review Source Andi D. Director Industrial Automation Used the software for: 2+ years ### "Zoho social review " June 4, 2025 5.0 1 thing that always stand out for me in all zoho applications is the interface which leads to a seamless user experince. Navigating the app is super intutive and very easy for anyone even using it for the first time. There also a certain simplicity about the desing, every thing seems well organised, well laid out and well though through. Pros I’ve been using Zoho Social for a while now to manage multiple channels for my brand, and it’s honestly one of the most convenient tools I’ve worked with. The interface is clean, scheduling is straightforward, and I love how it recommends the best times to post based on engagement trends. It’s made team collaboration much smoother too—commenting on drafts and getting approvals is built right in. The analytics dashboard gives me exactly what I need without being overwhelming, and since I also use Zoho CRM, the integration between the two is a huge bonus. Cons The pricing could be per channel and not for all channels. being a b2b business we dont actually end up using all the channels that we pay for as part of the premium subscription. Review Source Monica N. Sales Revenue Manager Hospitality Used the software for: 1-2 years ### "Excellent Social Media Tool" August 11, 2025 5.0 Pros Excellent tool for planning and monitoring Social Media. Great reporting and analytics. AI is also available with Zoho. Cons There are occasional performance issues with the mobile application. If you have Pinterest, integration is not available. Review Source NC Nilay C. CEO Graphic Design Used the software for: Less than 6 months ### "Zoho Social Makes My Workflow Seamless" September 4, 2025 5.0 My overall experience with Zoho Social has been excellent. It has simplified my social media management by allowing me to plan and schedule posts in advance, which saves me a lot of time and keeps me stress-free during the week. The interface is very intuitive, and the workflow feels smooth and organized. With Zoho Social, I can focus more on important business tasks while knowing my social media presence is consistent and professional. Pros Zoho Social has been a game-changer for me. It helps me streamline my entire workflow and makes scheduling posts effortless. I usually schedule all my posts over the weekend, and it keeps me stress-free for the entire week, allowing me to focus on more important tasks. The UI is clean, simple, and very easy to use — making the whole experience smooth and efficient. Highly recommend Zoho Social for anyone looking to manage their social media smarter! Cons It took me a little time to explore all the features, but once I got used to it, it’s been smooth. Once you understand the whole flow, it becomes very easy to manage all. Review Source ME Mona E. Microbiologist Pharmaceuticals Used the software for: 1-2 years ### "Zoho Social Is a Great and Accurate Social Media Management Tool" August 6, 2025 5.0 Pros Zoho Social is a valuable social media management solution. I like the ease of use of Zoho Social. Zoho Social makes marketing and brad management smooth. Cons Zoho Social is an excellent tool that works impressively well. I have zero dislikes for Zoho Social. Review Source Justin A. Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development Marketing and Advertising Used the software for: 6-12 months ### "Zoho Social is a very impressive platform." July 28, 2017 5.0 Happily surprised by how much you can do with Zoho Social. I migrated back to Zoho for CRM and was pumped to see their Social platform is so well developed. Great for ease of use, monitoring, managing, and posting to all social channels from one dashboard. I've used it to finally effectively source leads from my social media profiles which can then be imported directly into the CRM. I love it. Pros Easy to use Social monitoring Easy set up Integrations Very ease to monitor social mentions and engage with people on all platforms from one dashboard. Cons Doesn't have RSS feed import of content to curate. And while not a complete con, it certainly is on my wish list for Zoho to roll out on their social platform. Review Source Cait F. Owner Photography Used the software for: Less than 6 months ### "More time for family" March 29, 2025 5.0 I am very satisfied with the Zoho Social app. It has allowed me to streamline my business and has also allowed me to devote more time to my family and our busy schedules while not having to sacrifice my social media presence. Pros I really enjoy the automation and that I can just adjust my posts as necessary. Zoho allows me to still be creative while being attentive to my family as well. Cons I haven't come across anything that I don't like about Zoho Social. There were more learning curves on my part but with practice, I have come to learn how to properly use the app. Review Source Jyothish J. Digital Marketing Manager Computer Software Used the software for: 1-2 years ### "Zoho's products always amazes me, Zoho Social is the most loved!" October 24, 2018 4.0 Zoho Social is a very professional yet easy to use tool for managing all your social media channels. They keep improving their U.I and the smart scheduling option, etc are added advantages. I preferred it over other products because of the UI and ease of use. Pros Very easy to automate your social media handles- starting from adding your accounts, posting, scheduling, customizing, editing, etc. Cons Communication feature on Zoho Social is not very useful compared to the competitor products. Review Source Ruby H. Content Creator Arts and Crafts Used the software for: Less than 6 months ### "Zoho Social is a great choice for beginners - experts" May 28, 2025 5.0 Easy, user friendly, customizable, and reliable. I was able to log on and use the service immediately, but also as i became more experience with the tool, I was able to easily find ways to individualize my experience so zoho was tailored exactly to my business needs. Pros Zoho social makes it super easy to schedule my content of course, but my favorite thing about Zoho is probably how I am able to track activity metrics and make sure that my posts are being as effective as desired. I could always say I am doing well, but its better to back it up with data! Cons I can't think of anything rly... I suppose pricing could be a barrier to entry, but they offer trials so you can gain momentum... user choice if thats a pro or a con ;) Review Source Similar Products Featured ## Related categories [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Content Marketing](https://www.capterra.com/content-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.