--- title: "Page 12 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 12 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3470 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/159351/Zoho-Social/reviews/?page=12" page_type: "reviews" language: "en" --- Zoho Social 4.7 (3470) [View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 12 - Reviews of Zoho Social ## Showing most helpful reviews Showing 276-300 of 3470 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZA Zineb A. Opératrice Consumer Electronics Used the software for: Less than 6 months ### "makemonyrapid " November 6, 2024 5.0 Application simple et superbe solution jamais bien Pros Application génial qui fonctionne rapidements et magnifique Cons Depuis quelques jours je ne resoit pas des notifications Review Source Yohan S. CEO Information Technology and Services Used the software for: Less than 6 months ### "Zoho Social is an intuitive app" September 18, 2024 5.0 Zoho Social is a well-rounded tool for managing social media campaigns. It is particularly beneficial for small to medium-sized businesses due to its ease of use and collaboration features. Pros Zoho Social offers a simple and intuitive interface for managing multiple social media platforms. The content calendar is highly visual and easy to navigate, allowing for efficient scheduling and collaboration. Its in-depth analytics feature is also a major highlight, providing valuable insights. Cons Some users find that advanced features, like detailed report customization, are a bit limited. The mobile version can also lack some desktop functionality. Review Source Kimani N. Accountant Accounting Used the software for: 2+ years ### "Expand your business by growing it's Social Media presnce" November 14, 2023 5.0 In this digital era of doing business, Zoho social comes in handy. It helps me manage marketting campaigns across the social networks, manage and monitor prospects as well as analyse and reports. It is really saving me the efforts of marketing Pros In times where side hustles off your employment job has become necessary source of extra income, I chose to start a cyber business and also do accounting and auditing jobs independently. This is where Zoho Social comes into play. I use it to manage my business social media accounts. I appreciate the fact that it is an easy to implement and setup and perfectly fit with a range of existing tools in my workspace. It is also super simple to use and comes with an incredibly designed UI that Iam able to navigate through all it's features for maximum value for my money. I enjoy being able to schedule the publishing time of my posts to those times that the audience is active on social networks. From a dashboard I can monitor every post across all platforms and Incase of comments I can reply. The pre-built reports are of great use for Iam able to analyse the performance of each post through clicks and views. Cons Zoho Social is a tool of it's kind with no challenging issues soo far Review Source PL Pedro L. It Consumer Electronics Used the software for: 6-12 months ### "Zoho Social is a game-changer for organizing all my social media posts in one place!" October 17, 2024 3.0 Pros Scheduling posts and analyzing performance are extremely user-friendly and efficient. Cons Occasional glitches with post scheduling and limited integrations with other platforms can be frustrating. Review Source AA Armando A. Head of Product Development Program Development Used the software for: 2+ years ### "Social media management" September 21, 2024 5.0 Compared to other products out there, Zoho Social is a very strong tool combining some of the best feature of competitors like Hootsuite, with the comfortability of having native integrations to its in-house CRM (Zoho CRM) and other essential tools like Zoho Desk, all together under the same umbrella and thus facilitating tasks' management for different teams all at once. Pros Its constant updates from the Zoho environment and their well-invested effort to stay on top of tendencies, integrations and improvements in user experience. Cons Lacks some in-depth integrations in some platforms that might require another integration to complete a robust workflow. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Effectiveness, integrations with CRM and other products, capabilities, price-value comparison. Review Source Stephanie M. Market Executive Wine and Spirits Used the software for: Less than 6 months ### "Zoho works for me" October 15, 2024 5.0 Pros As a marketing executive, I love how Zoho Social provides detailed analytics that help me optimise our social media strategies with ease. The interface is intuitive, so I was able to get started quickly. I also appreciate the ability to schedule posts across multiple platforms, which has saved me a lot of time. Plus, it’s very affordable compared to other tools, making it a great value for what you get. Cons One downside I’ve noticed is that some of the more advanced features are only available in the higher-priced plans. There’s also a slight learning curve when trying to unlock all of the tool’s capabilities. Review Source GH Gretter H. CEO Accounting Used the software for: 6-12 months ### "ZOHO SOCIAL is everything your brand needs to prosper on social media." December 9, 2022 5.0 My overall experience with Zoho social is great and it is one of the reasons I really keep ZOHO ONE product. Pros I enjoy that I can manage multiple brands from both desktop and laptop and that everything is super easy to use. Cons Zoho social has space for a little more customization such as font or font size and adding stories to instagram that doesn't require a manual push. Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing Zoho Social Zoho social was part of a suite of tools included in Zoho One, and it also had the most tools in one place. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Gmail had an office suite of products, but did not have anything to manage my social media. Zoho social integrates with their other tools which allows you to manage the entire brand and systems in one place. Review Source Vincent R. president Sports Used the software for: I used a free trial ### "Convenient for cross-platform posting" October 15, 2024 4.0 Pros Zoho Social is very convenient to manage our social network accounts, makes it very easy for publishing on multiple patforms at once. Cons Zoho Social is a bit pricey for a small structure Review Source Mohamed E. CEO Apparel & Fashion Used the software for: 2+ years ### "I recommend using it" January 10, 2024 5.0 Pros The app provides tools to create engaging content, schedule posts, monitor engagement with followers, and analyze campaign performance Cons When talking about the Zoho program, we find the absence of technical support, which affects the level of customer satisfaction. Also with regard to customer service, the slow communication of support with the customer is one of the problems that has raised the dissatisfaction of some Zoho program users in the past period. Therefore, this drawback overshadows the advantages of Zoho Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Social Secure and Reliable Zoho People relies on our cloud infrastructure with 24/7 monitoring and uptime of 99.9%, so it's the perfect solution. Review Source James H. Contant Manager Retail Used the software for: Less than 6 months ### "Zoho is working well for out social media management. " September 16, 2024 5.0 Pros What I liked most about Zoho Social is its intuitive and user-friendly interface, which made managing multiple social media accounts seamless. The platform provides robust scheduling features that allow for easy planning and publishing of posts across various platforms. The real-time monitoring of social interactions helped me stay on top of engagement, and the detailed analytics allowed me to track the performance of my posts effectively. I also appreciated the integration with other Zoho apps, which streamlined workflows and improved overall productivity. The responsive customer support is another big plus Cons What I liked least about Zoho Social is the mobile app, which can sometimes feel limited compared to the desktop version, making certain tasks like post-scheduling or in-depth analytics harder to manage on the go. Additionally, while the analytics are solid, the customization options for reports could be more flexible to better fit specific needs. There are also occasional delays in post publishing, especially during peak times. Lastly, I found that the listening and monitoring features, while useful, could be expanded to provide more in-depth insights into audience sentiment. Reason for choosing Zoho Social While purchasing Zoho Social, I also considered alternatives such as Hootsuite, Buffer, and Sprout Social. Each of these platforms offered strong scheduling and social media management features, but ultimately Zoho Social's seamless integration with other Zoho products and competitive pricing made it the best fit for my needs. Additionally, Zoho's comprehensive analytics and user-friendly interface gave it an edge over the alternatives. Review Source Abagail M. CEO Marketing and Advertising Used the software for: 1-2 years ### "I manage multiple clients, I will never use another platform! Zoho for life. " March 6, 2024 5.0 Pros I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy. Cons Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses). 2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world. Reason for choosing Zoho Social For all the above listed reasons throughout my comments :) Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) the price was outrageous for how many brands and channels I needed to manage - they charge by the channel not the brand. One of my clients is a radio station so they have a billion social media accounts they charge $10 for each channel. Review Source VR Verified Reviewer Founder Education Management Used the software for: I used a free trial ### "Best Social Media Autoation App" March 7, 2024 5.0 My overa ll experience is best as comparing to sitting doing manually and in times we can't do, we can automate, this is best experience. Pros All the pros are good, but should be improved a lot comparing the new apps those coming now with AI and stories Cons We can't post or automate Instagram stories which is a big draw back. And facebook groups always keep disconnecting every minute. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Metricool has less feature when it comes to automation like zoho. it has it's pros and cons too. I still use metricool for stories and reels automation. Review Source MA Mai A. Accounting Accounting Used the software for: 2+ years ### "Zoho Social is a great social network management and tracking tool." July 17, 2023 5.0 This is an excellent application of high quality and very good customer service. The presence of very good and beautiful services that facilitate work on it, but the increase in the price is a minor defect, but it remains the best and I recommend it to my friends. Pros This product is easy to use and provides a lot of services such as scheduling publishing, automatic publishing, providing reports and analytics, and I recommend it for use because it has a wonderful and easy use point. Cons The subscription price increase is late, but it remains the best for its ease of use. Review Source Kanika S. Co-Founder Management Consulting Used the software for: I used a free trial ### "Best Social Scheduling Tool" September 27, 2024 5.0 Pros The simplicity and intuitiveness of the platform are unmatched, making it incredibly easy to navigate and use, even for someone who isn’t tech-savvy. The dashboard is clean, everything is well-organized, and scheduling posts across different platforms is a breeze. Cons The ability to add only one LinkedIn profile on all their plans. As part of the content strategy, I'd like to post from the individual's LinkedIn account since they are the face of the company. The tool doesn't allow to add more than 1 LinkedIn profiles on any of their plans. Review Source VR Verified Reviewer MARKETING DIRECTOR Medical Devices Used the software for: Less than 6 months ### "An easy-to-use platform to manage and schedule social posts" October 8, 2024 4.0 Pros The platform is super easy to set up and navigate—scheduling posts, tracking analytics, and collaborating with my team is straightforward. The content calendar is helpful to see everything laid out. The ability to customize posts for each platform saves me the most amount of time, and the reports give me the insights I need to track performance. Cons The reporting dashboard could be more customizable to fit specific analytics needs and it would be good to have more audience demographics. Review Source Jose J G. CTO Market Research Used the software for: 2+ years ### "A Great Solution to Manage and Keep track of your Social Networks Channels" October 29, 2022 5.0 Just one word: Wonderful. Pros Zoho Social is an extensive platform. It has many features we love and use on a daily basis, like scheduled posts, follow global trends, publish quick content to Twitter, advanced reports and more. We really enjoy using Zoho Social. Cons I have been using Zoho Social in my agency for quite a while. I have been noticing that the Zoho Social subscription price increased a lot recently. Anyways, still I believe Zoho Social is the best solution for us after having experience with other platforms that didn't fulfill our expectations. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social I choose Zoho Social for the features included. It was exactly what we were looking for. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Sprout Social had an overwhelming user interface for our team at the time we switched to Zoho Social. Review Source SR Shivani R. Conveyancing Executive Legal Services Used the software for: I used a free trial ### "Zoho Social - Great product for online marketing for your brand " August 13, 2022 5.0 I love it. Great and affordable product that has made work for my business wasich easier. I am also using zohos email so I think zoho has made a solid product compared to others. Smart idea and most importantly it's quite affordable. Pros Things I liked the most were that I could actually track all my business engagements at 1 place and that zoho social made it way easier for me to posts on my social media pages since I do not have to rewrite the same things on all different social media separately. I like how we can schedule our posts and also the how we could select the option to have our posts published when most audiences are viewing their social media. Cons Something that I didn't like was that we can only post 1 picture on Instagram and cannot write long posts on twitter. However I do not mind this because there are sp many other good features that overshadows this cons. Review Source PD Pamela D. Owner Professional Training & Coaching Used the software for: I used a free trial ### "I've kicked the tires on several programs and decided to go with Zoho" November 29, 2021 5.0 I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons. I don't want to make this too long, so I'll just mention the features that won me over: I can grab photo and video content directly from not only Canva, but also Dropbox. As I build up my content library, I will need to store all of this content somewhere, and I already had a Dropbox account so decided to use it for that purpose. Out of the platforms I tested (which was by no means all of them) I found Dropbox integration missing, but Zoho has it. For some reason on other platforms, when I post video content to LinkedIn, a viewer of my post has to click over to the 3rd party platform to watch the video, rather than watching it natively on LI. This issue didn't happen on Facebook, only LI -- but it is not an issue at all with Zoho. Not sure why this happens, but that was not a good feature IMO and was one of the reasons I went with Zoho over another platform. Zoho's UI could be a wee bit better architected - again my opinion - but it is lightyears ahead of another platform that I had been using and came to dislike because it is just too kludgey. In comparison, Zoho's UI is lightyears better -- and it has the advantage that you can keep multiple brands separate from each other Pros Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service Cons The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer Reason for choosing Zoho Social Zoho has the best combination of features I want and usability and is competitive on price Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The Hoosuite UI is just kludgey and confusing, and is outdated Review Source S.M. N. Digital Marketer Real Estate Used the software for: 2+ years ### "ZOHO SOCIAL IS THE BEST SOCIAL MEDIA MANAGEMENT TOOL" November 15, 2023 5.0 Zoho Social has revolutionized my social media management experience, proving to be an exceptional tool for both managing brands and personal accounts. Over the years, I've witnessed the remarkable growth and effectiveness of this platform. I strongly encourage you to give Zoho Social a try and discover its transformative power for yourself. Pros Zoho Social is by far the best Social Media management application I have ever used. Been using it for year to manage brands and now managing personal brand and I can see the growth. Y'all try it out and let me know what y'all think. Cons Nothing Really, I have used this platform for so long I have found it very easy to use. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Zoho gives me a better option for a suitable amount Review Source VR Verified Reviewer pharmacist Health, Wellness and Fitness Used the software for: 2+ years ### "optimizing social media performance with Zoho Social's comprehensive metrics and analytics" February 28, 2023 4.0 I have had positive experiences using Zoho Social to manage my social media marketing efforts. Some of the business problems that Zoho Social helps to solve include:Time management: Zoho Social's automated publishing and scheduling features help me to save time by allowing me to plan and schedule social media posts in advance.Multichannel management: Zoho Social allows me to manage multiple social media channels from a single platform, streamlining the social media management process and helping to ensure consistent messaging across channels.Performance tracking: Zoho Social provides comprehensive analytics and performance metrics, allowing me to measure the effectiveness of my social media marketing efforts and make data-driven decisions.Overall, my use of Zoho Socia have positive experiences and significant benefits, particularly in the areas of time management, multichannel management, and performance tracking Pros the most impactful features of Zoho Social are its automated publishing and multi-account management features which help businesses to manage their social media accounts more efficiently and effectively.Zoho Social is easy to use and navigate, with an intuitive interface and helpful customer support. integration with other Zoho products such as Zoho CRM, which is seamless and straightforward. Cons here are some of the aspects of Zoho Social that I found less satisfactory:the user interface can be confusing or difficult to navigate at times, particularly for new users who are unfamiliar with the platform. the challenges with customer support include slow response times and difficulty reaching a live representative.Limited features for some social media platforms: While Zoho Social supports multiple social media platforms, I found that certain features are limited or missing for certain platforms.Limited customization options: I have noticed that Zoho Social has limited customization options, particularly when it comes to branding and design. Reason for choosing Zoho Social several reasons make me use Zoho Social for example its price, Zoho social offers a range of pricing plans to suit businesses of different sizes and needs, ease of use, as Zoho social is relatively easy to use and navigate, particularly compared to some other social media management tools that may have more complex user interfaces range of features provided by Zoho social, including scheduling, publishing, engagement tracking, and performance analytics. Review Source JM Joseph M. Managing Director Information Technology and Services Used the software for: 2+ years ### "DIY Campaign Management" July 30, 2021 5.0 Absolutely on Cloud 9 with Zoho Social! This application has helped me learn new things and has made me get a better brand presence using this application. Pros The ease of setting up multiple accounts and channels for ad posting. Scheduling the campaigns for a reasonable time period of up to 3 months in advance. Confirmation of publishing status via email each time a scheduled post is published. Mobile access and management of campaigns on mobile has helped me a lot to do many things on the go. Cons Hmm...Nothing that I could think of...:) I had a small disappointment when the post scheduling was limited to 3 months. Then later I realized it was not needed to have more than 3 months as you may want to change your campaign artwork for seasonal changes. Reason for choosing Zoho Social Cost, ease of publishing, availability of analytics and status of each campaign through an easy interface. Review Source VR Verified Reviewer Designer Arts and Crafts Used the software for: 1-2 years ### "Un grand merci à Zoho" August 26, 2024 5.0 Mon expérience avec Zoho Social a été globalement très positive. La plateforme est intuitive et offre une gamme complète d'outils pour gérer efficacement mes réseaux sociaux. La planification des publications est simple, et le monitoring m'a permis de suivre l'engagement en temps réel, ce qui a considérablement amélioré ma stratégie de contenu. Bien que le coût puisse être un peu élevé pour les petites structures, les fonctionnalités avancées et l'efficacité du service en valent la peine. Zoho Social a véritablement optimisé ma gestion des réseaux sociaux. Pros Je peux organiser mes contenus de manière fluide et efficace. Le monitoring intégré m'a permis de suivre l'engagement et les performances de mes publications en temps réel Cons je dois admettre que son coût est un peu élevé par rapport à mes moyens actuels. Bien que les fonctionnalités offertes soient de grande qualité et très utiles, le prix reste un obstacle pour les petites entreprises ou les indépendants comme moi qui doivent gérer leur budget avec soin. Reason for choosing Zoho Social Zoho est une solution complete pour moi Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) son coût est un peu élevé par rapport à mes moyens de budget dédier Review Source HM Hajira M. Digital marketing Graphic Design Used the software for: I used a free trial ### ""Efficient Social Media Management Made Easy with Zoho Social: A Comprehensive Review"" July 2, 2023 4.0 Managing multiple social media accounts across different platforms can be time-consuming and challenging. It enables businesses to schedule and automate their social media posts, ensuring a regular and timely flow of content. Understanding the effectiveness of social media campaigns is essential for optimizing strategies and maximizing ROI. Zoho Social enables businesses to monitor competitors' social media activities, track their performance metrics, and analyze their strategies. Pros In my personal experience, Zoho Social's ability to centralize and streamline social media management tasks is often seen as highly impactful. The post-scheduling and automation features in Zoho Social have a significant impact on users' social media workflows. Comprehensive Analytics and Reporting made possible by Zoho Social's that robust analytics and reporting capabilities provide users with valuable insights into the performance of their social media campaigns. The collaboration and team management features in Zoho Social have a positive impact on users working in teams or agencies. Zoho Social's social media listening and monitoring capabilities play a significant role in helping users stay informed about their brand's online presence. Cons Zoho Social's comprehensive feature set can lead to a slightly steeper learning curve for users who are new to the platform. The interface and functionality may take some time to get accustomed to, particularly for individuals with limited experience in social media management or those transitioning from other tools. Review Source VR Verified Reviewer Digital Media Specialist Oil & Energy Used the software for: I used a free trial ### "Review of ZOHO Social" April 6, 2023 5.0 It was a good experience. Pros I have been using Zoho Social for a few weeks now and I am thoroughly impressed with the platform. As a small business owner, managing multiple social media accounts can be a challenge, but Zoho Social has made the process much easier.One of the things I like most about Zoho Social is the user-friendly interface. It's easy to navigate and I was able to start using it right away without any issues. I also appreciate the customizable dashboards, which allow me to see the metrics and data that are most important to my business.The post scheduling feature has also been a game-changer for me. I can now schedule posts in advance and ensure that my content is published at the optimal time for maximum engagement. This has saved me a lot of time and made my social media presence more consistent.The automation features, such as the ability to automatically publish posts from RSS feeds and set up automated responses to customer inquiries, have also been very helpful. It's great to have these tasks taken care of automatically, so I can focus on other aspects of my business.Zoho Social's monitoring tools are also impressive, as they allow me to track brand mentions, engage with customers, and monitor competitor activity. The detailed analytics and reporting features have also provided me with valuable insights into social media performance. Cons One potential downside of Zoho Social is the pricing. While the platform offers many features that can be helpful for businesses of all sizes, the higher-tier plans can be quite expensive. This may not be feasible for small businesses with limited budgets, so it's important to carefully consider the pricing options before committing to the platform.Lastly, while Zoho Social does offer support options like email and phone support, I've found that the response times can be slow at times, and it can be difficult to get issues resolved in a timely manner. Review Source LW Lars W. Sales and Strategic Partnership VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "Zoho Social is a turbo for boosting marketing on social media." August 1, 2024 5.0 Zoho Social is enabling us to getting the best from from our social media platforms. It has helped us to strategically publish marketing posts on our pages when the number of audiences is high to help us attract more attention. Zoho Social makes it easy to control our posts and help analyze their performance to determine ways to optimize their productivity. Pros Zoho Social has a very accurate reporting function that assist us to analyze the performance of our social posts and learn ways optimize them. The post scheduling function help us to only publish our posts when our social platforms have large number of audiences. Zoho Social interface is well organized and very intuitive making it easy to surf through it. Cons We have had no problems with any aspect of Zoho Social. There has been nothing to like least. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.