# Page 12 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3382 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159351/Zoho-Social/reviews --- Zoho Social 4.7 (3382) [View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of Zoho Social ## Showing most helpful reviews Showing 276-300 of 3382 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marc D. CEO Professional Training & Coaching Used the software for: I used a free trial ### "Great platform" May 25, 2024 5.0 Pros I can connect all social medias in easy way and manage all Cons A little bit expensive for Brazillian clients Review Source VR Verified Reviewer Partner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Affordable" May 9, 2024 5.0 Very Good. It has many other tools which i have not used yet Pros Ease of use and affordabitlity. Dashboard is ver user friendly Cons review of comments and likes should be more user friendly Switched from [Publer](https://www.capterra.com/p/177145/Publer/) Zoho is better Review Source Morgan B. Publisher Media Production Used the software for: I used a free trial ### "Publisher Review" May 24, 2024 4.0 Pros ZohoSocial is good for making quick social media posts across multiple platforms. They came back to me quick with a solution for a technical problem. Cons Limited in that you have to limit your post content to post across platforms Review Source BV Brooks V. Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "Great for Simplifying Social Media Management for Seamless Engagement" January 8, 2024 4.0 Using Zoho Social has greatly simplified our social media strategy, allowing us to schedule posts, engage with our audience, and monitor performance effortlessly. While there are some areas for improvement, the overall experience is positive, and it's a valuable tool for businesses looking to enhance their online presence. Pros Zoho Social's intuitive interface and robust features make managing multiple social media accounts a breeze, saving time and increasing overall efficiency. Cons However, the analytics dashboard in Zoho Social could use some improvement, as it lacks advanced customization options for in-depth data analysis. Review Source Rene C M. Owner- Hair-loos specialist- Stylist Consumer Services Used the software for: 1-2 years ### "Helps me run my social seamlessly" May 7, 2024 5.0 I'm still playing with the free version, but I am upgrading so I can have access to the calendar feature. I really love the ability to post to multiple platforms, all in one place. It makes running my business, and social media marketing, so much easier. Pros I love the option to add multiple platforms and do all my batch posting in one location Cons Wish there were more features on the free version. Trying to keep costs down as a small business. But it makes up for it on the time it saves me Switched from [Later Social](https://www.capterra.com/p/152254/Later/)[Meta for Business](https://www.capterra.com/p/213257/Facebook/) meta is very confusing to use for me. later switched the plan i was on so lost a lot of the features. both do not allow as many platforms in one place Review Source Benjamin M. Managing Partner Marketing and Advertising Used the software for: I used a free trial ### "Zoho Social a definite competitor in the market" May 21, 2024 4.0 Been quite good, hasn't been a long journey, but Zoho as a whole has been very good and I'm sure Zoho Social will live up to the name. Pros I like how, due to being part of the Zoho Suite, integrating with other Zoho Apps is quite easy. Cons Unfortunately, it doesn't have a desktop app, which would be very useful for us Mac users. Reason for choosing Zoho Social Integration with other platforms is much easier, or at least less stressful, such as Zoho Projects etc. Review Source VR Verified Reviewer Sr. Digital Sales Information Technology and Services Used the software for: 2+ years ### "Best tool for your social media platforms" April 22, 2024 5.0 Pros easy to integrate with all my social media platform. Cons Its scheduling limit should be there. Schedule option is best for small business. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Zoho's free plan is not as useful as odoo. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 1-2 years ### "Awesome tool and software for social media management" April 26, 2024 4.0 Pros @ZohoSocial is awesome and gives us a great and hassle-free experience managing all our social media channels, from one single dashboard Cons Once free trial of premium packages expires, premium features will be disabled Review Source VR Verified Reviewer Marketing Coordinator Logistics and Supply Chain Used the software for: I used a free trial ### "The best social media scheduling platform" May 14, 2024 5.0 A great experience. I will definitely recommend this platform Pros I loved the RSS Feeds and Canva Integration Cons I did not find something to dislike about this. Review Source Patrick A. CEO Management Consulting Used the software for: Less than 6 months ### "Easy to use awesomeness" June 24, 2024 5.0 Mostly great, especially recurring posts Pros Have used a bunch of social media management tools from Hootsuite, RecurPost, Buffer etc, Zoho Social is unique in combining robustness, ease of use and affordability. Cons Onboarding call would have been appreciated Review Source Rohan S. Managing Director Information Technology and Services Used the software for: Less than 6 months ### "Lifesaver for Social Media Management" May 1, 2024 5.0 Overall its a decent software which is a little on the expensive side but its kind of worth the cost. Pros The ability to schedule posts paired with the multi platform management. Cons Steep initial learning curve. Could've been made more intuitive. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social I use other Zoho products so it was an easy integration. Review Source Kimani N. Accountant Accounting Used the software for: 2+ years ### "Expand your business by growing it's Social Media presnce" November 14, 2023 5.0 In this digital era of doing business, Zoho social comes in handy. It helps me manage marketting campaigns across the social networks, manage and monitor prospects as well as analyse and reports. It is really saving me the efforts of marketing Pros In times where side hustles off your employment job has become necessary source of extra income, I chose to start a cyber business and also do accounting and auditing jobs independently. This is where Zoho Social comes into play. I use it to manage my business social media accounts. I appreciate the fact that it is an easy to implement and setup and perfectly fit with a range of existing tools in my workspace. It is also super simple to use and comes with an incredibly designed UI that Iam able to navigate through all it's features for maximum value for my money. I enjoy being able to schedule the publishing time of my posts to those times that the audience is active on social networks. From a dashboard I can monitor every post across all platforms and Incase of comments I can reply. The pre-built reports are of great use for Iam able to analyse the performance of each post through clicks and views. Cons Zoho Social is a tool of it's kind with no challenging issues soo far Review Source GH Gretter H. CEO Accounting Used the software for: 6-12 months ### "ZOHO SOCIAL is everything your brand needs to prosper on social media." December 9, 2022 5.0 My overall experience with Zoho social is great and it is one of the reasons I really keep ZOHO ONE product. Pros I enjoy that I can manage multiple brands from both desktop and laptop and that everything is super easy to use. Cons Zoho social has space for a little more customization such as font or font size and adding stories to instagram that doesn't require a manual push. Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing Zoho Social Zoho social was part of a suite of tools included in Zoho One, and it also had the most tools in one place. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Gmail had an office suite of products, but did not have anything to manage my social media. Zoho social integrates with their other tools which allows you to manage the entire brand and systems in one place. Review Source Jennifer Lauren M. Co-Owner Publishing Used the software for: Less than 6 months ### "Zoho Social is So Easy" May 6, 2024 5.0 Pros The ease of set up and use was very important and it hit the mark. It was also very easy to link social accounts. Cons The ability to customize stories was somewhat limited compared to posting with the native apps. Review Source Kehinde A. Tech Support Computer & Network Security Used the software for: Less than 6 months ### "My best so far" May 1, 2024 5.0 You have everything you need in one place. When it comes to powerful social media management tool that is equally affordable, that would be Zoho Pros Ability to perform advance functions from just one place. Such as tagging and analytics Cons Inability to add more than 5 brands on personal accounts Review Source Mohamed E. CEO Apparel & Fashion Used the software for: 2+ years ### "I recommend using it" January 10, 2024 5.0 Pros The app provides tools to create engaging content, schedule posts, monitor engagement with followers, and analyze campaign performance Cons When talking about the Zoho program, we find the absence of technical support, which affects the level of customer satisfaction. Also with regard to customer service, the slow communication of support with the customer is one of the problems that has raised the dissatisfaction of some Zoho program users in the past period. Therefore, this drawback overshadows the advantages of Zoho Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Social Secure and Reliable Zoho People relies on our cloud infrastructure with 24/7 monitoring and uptime of 99.9%, so it's the perfect solution. Review Source Abagail M. CEO Marketing and Advertising Used the software for: 1-2 years ### "I manage multiple clients, I will never use another platform! Zoho for life. " March 6, 2024 5.0 Pros I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy. Cons Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses). 2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world. Reason for choosing Zoho Social For all the above listed reasons throughout my comments :) Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) the price was outrageous for how many brands and channels I needed to manage - they charge by the channel not the brand. One of my clients is a radio station so they have a billion social media accounts they charge $10 for each channel. Review Source VR Verified Reviewer Founder Education Management Used the software for: I used a free trial ### "Best Social Media Autoation App" March 7, 2024 5.0 My overa ll experience is best as comparing to sitting doing manually and in times we can't do, we can automate, this is best experience. Pros All the pros are good, but should be improved a lot comparing the new apps those coming now with AI and stories Cons We can't post or automate Instagram stories which is a big draw back. And facebook groups always keep disconnecting every minute. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Metricool has less feature when it comes to automation like zoho. it has it's pros and cons too. I still use metricool for stories and reels automation. Review Source MA Mai A. Accounting Accounting Used the software for: 2+ years ### "Zoho Social is a great social network management and tracking tool." July 17, 2023 5.0 This is an excellent application of high quality and very good customer service. The presence of very good and beautiful services that facilitate work on it, but the increase in the price is a minor defect, but it remains the best and I recommend it to my friends. Pros This product is easy to use and provides a lot of services such as scheduling publishing, automatic publishing, providing reports and analytics, and I recommend it for use because it has a wonderful and easy use point. Cons The subscription price increase is late, but it remains the best for its ease of use. Review Source Lucy H. Digital Marketer Marketing and Advertising Used the software for: I used a free trial ### "Such an easy platform to use " April 24, 2024 5.0 Pros The layout is very clear and easy to use. Scheduling is so simple and visually pleasing. Cons The price of packages is good, but for an extra brand is very high. For me to use an agency package at over £200 is out of budget for a freelancer just starting who needs more than one brand. Review Source Jose J G. CTO Market Research Used the software for: 2+ years ### "A Great Solution to Manage and Keep track of your Social Networks Channels" October 29, 2022 5.0 Just one word: Wonderful. Pros Zoho Social is an extensive platform. It has many features we love and use on a daily basis, like scheduled posts, follow global trends, publish quick content to Twitter, advanced reports and more. We really enjoy using Zoho Social. Cons I have been using Zoho Social in my agency for quite a while. I have been noticing that the Zoho Social subscription price increased a lot recently. Anyways, still I believe Zoho Social is the best solution for us after having experience with other platforms that didn't fulfill our expectations. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social I choose Zoho Social for the features included. It was exactly what we were looking for. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Sprout Social had an overwhelming user interface for our team at the time we switched to Zoho Social. Review Source SR Shivani R. Conveyancing Executive Legal Services Used the software for: I used a free trial ### "Zoho Social - Great product for online marketing for your brand " August 13, 2022 5.0 I love it. Great and affordable product that has made work for my business wasich easier. I am also using zohos email so I think zoho has made a solid product compared to others. Smart idea and most importantly it's quite affordable. Pros Things I liked the most were that I could actually track all my business engagements at 1 place and that zoho social made it way easier for me to posts on my social media pages since I do not have to rewrite the same things on all different social media separately. I like how we can schedule our posts and also the how we could select the option to have our posts published when most audiences are viewing their social media. Cons Something that I didn't like was that we can only post 1 picture on Instagram and cannot write long posts on twitter. However I do not mind this because there are sp many other good features that overshadows this cons. Review Source PD Pamela D. Owner Professional Training & Coaching Used the software for: I used a free trial ### "I've kicked the tires on several programs and decided to go with Zoho" November 29, 2021 5.0 I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons. I don't want to make this too long, so I'll just mention the features that won me over: I can grab photo and video content directly from not only Canva, but also Dropbox. As I build up my content library, I will need to store all of this content somewhere, and I already had a Dropbox account so decided to use it for that purpose. Out of the platforms I tested (which was by no means all of them) I found Dropbox integration missing, but Zoho has it. For some reason on other platforms, when I post video content to LinkedIn, a viewer of my post has to click over to the 3rd party platform to watch the video, rather than watching it natively on LI. This issue didn't happen on Facebook, only LI -- but it is not an issue at all with Zoho. Not sure why this happens, but that was not a good feature IMO and was one of the reasons I went with Zoho over another platform. Zoho's UI could be a wee bit better architected - again my opinion - but it is lightyears ahead of another platform that I had been using and came to dislike because it is just too kludgey. In comparison, Zoho's UI is lightyears better -- and it has the advantage that you can keep multiple brands separate from each other Pros Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service Cons The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer Reason for choosing Zoho Social Zoho has the best combination of features I want and usability and is competitive on price Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The Hoosuite UI is just kludgey and confusing, and is outdated Review Source S.M. N. Digital Marketer Real Estate Used the software for: 2+ years ### "ZOHO SOCIAL IS THE BEST SOCIAL MEDIA MANAGEMENT TOOL" November 15, 2023 5.0 Zoho Social has revolutionized my social media management experience, proving to be an exceptional tool for both managing brands and personal accounts. Over the years, I've witnessed the remarkable growth and effectiveness of this platform. I strongly encourage you to give Zoho Social a try and discover its transformative power for yourself. Pros Zoho Social is by far the best Social Media management application I have ever used. Been using it for year to manage brands and now managing personal brand and I can see the growth. Y'all try it out and let me know what y'all think. Cons Nothing Really, I have used this platform for so long I have found it very easy to use. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Zoho gives me a better option for a suitable amount Review Source VR Verified Reviewer pharmacist Health, Wellness and Fitness Used the software for: 2+ years ### "optimizing social media performance with Zoho Social's comprehensive metrics and analytics" February 28, 2023 4.0 I have had positive experiences using Zoho Social to manage my social media marketing efforts. Some of the business problems that Zoho Social helps to solve include:Time management: Zoho Social's automated publishing and scheduling features help me to save time by allowing me to plan and schedule social media posts in advance.Multichannel management: Zoho Social allows me to manage multiple social media channels from a single platform, streamlining the social media management process and helping to ensure consistent messaging across channels.Performance tracking: Zoho Social provides comprehensive analytics and performance metrics, allowing me to measure the effectiveness of my social media marketing efforts and make data-driven decisions.Overall, my use of Zoho Socia have positive experiences and significant benefits, particularly in the areas of time management, multichannel management, and performance tracking Pros the most impactful features of Zoho Social are its automated publishing and multi-account management features which help businesses to manage their social media accounts more efficiently and effectively.Zoho Social is easy to use and navigate, with an intuitive interface and helpful customer support. integration with other Zoho products such as Zoho CRM, which is seamless and straightforward. Cons here are some of the aspects of Zoho Social that I found less satisfactory:the user interface can be confusing or difficult to navigate at times, particularly for new users who are unfamiliar with the platform. the challenges with customer support include slow response times and difficulty reaching a live representative.Limited features for some social media platforms: While Zoho Social supports multiple social media platforms, I found that certain features are limited or missing for certain platforms.Limited customization options: I have noticed that Zoho Social has limited customization options, particularly when it comes to branding and design. Reason for choosing Zoho Social several reasons make me use Zoho Social for example its price, Zoho social offers a range of pricing plans to suit businesses of different sizes and needs, ease of use, as Zoho social is relatively easy to use and navigate, particularly compared to some other social media management tools that may have more complex user interfaces range of features provided by Zoho social, including scheduling, publishing, engagement tracking, and performance analytics. Review Source Similar Products Featured