# Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Social the right Social Media Marketing solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159351/Zoho-Social/reviews --- Zoho Social 4.7 (3429) [View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Zoho Social Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews AW ABDUL W Digital MarketerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Zoho Social stands out for its intuitive interface, powerful scheduling, and insightful analytics, making social media management efficient and easy for both individuals and teams“ April 13, 2026 Xin （Wayne） W Growth EngineerJudiciary, 2 - 10 employeesUsed the software for: Less than 6 months. “its limited customization for advanced analytics and reporting,Lacks advanced segmentation or custom dashboards; exports are basic CSV-only“ April 28, 2026 Alfredo V ownerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “The drag-and-drop calendar makes visual planning effortless, while the SmartQ system takes the guesswork out of timing by identifying when your audience is most active.“ May 3, 2026 AW ABDUL W Digital MarketerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Zoho Social has some limitations in lower-tier plans, occasional performance issues, and a UI that could be more refined, along with restrictions in publishing and platform support.“ April 13, 2026 Alfredo V ownerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “Its intuitive dashboard streamlines scheduling across all major platforms, while the SmartQ feature optimizes post timing for maximum engagement.“ May 3, 2026 MA Michelle A OwnerRetail, 2 - 10 employeesUsed the software for: I used a free trial. “One thing I don’t love is that the Reels options aren’t as flexible as I’d like. While you can post Reels, the experience isn’t as smooth or fully featured compared to posting directly on Instagram, which can be a little limiting at times.“ May 5, 2026 Wilson G CEOComputer Software, 2 - 10 employeesUsed the software for: I used a free trial. “I can now focus on building a high-quality content calendar in less time, while easily identifying what’s working and what needs attention to maintain a consistent brand voice across all channels“ April 2, 2026 KM Kabamba M DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Inability to Post Interactive Stories/Reels Features: The platform often doesn't allow for the scheduling of interactive Instagram Stories (like polls, question stickers, or trending music/audio for Reels and Shorts), forcing me to manually upload these directly to the platform, which defeats the purpose of scheduling.“ September 25, 2025 ## Showing most helpful reviews Showing 1-25 of 3429 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alfredo V. owner Marketing and Advertising Used the software for: Less than 6 months ### "Zoho Social for the win!" May 3, 2026 5.0 Zoho Social is a powerhouse for multi-channel management. Its intuitive dashboard streamlines scheduling across all major platforms, while the SmartQ feature optimizes post timing for maximum engagement. With robust analytics and seamless collaboration tools, it’s an essential, cost-effective operator for agencies looking to scale their digital distribution efficiently. 🫡👊🔥 Pros What stands out most about Zoho Social is how it simplifies the chaos of multi-platform management. It is incredibly easy to use, featuring a clean, intuitive interface that removes the steep learning curve found in other enterprise tools. The drag-and-drop calendar makes visual planning effortless, while the SmartQ system takes the guesswork out of timing by identifying when your audience is most active. For an operator managing multiple brands, the ability to monitor real-time interactions and schedule weeks of content from a single dashboard is a game-changer. It’s built for speed, efficiency, and total control. 🫡👊🔥 Cons While the platform is a workhorse, the mobile app can feel a bit restrictive compared to the desktop experience. It’s great for quick checks, but deep-dive analytics or complex post-formatting are definitely smoother on a larger screen. Additionally, the reporting customization is solid, but if you’re looking for hyper-granular, white-labeled reports for a dozen different clients, the standard templates can feel a little rigid. That said, for day-to-day distribution and scheduling, these are minor hurdles in an otherwise top-tier system. It’s a reliable tool that just has a few "office-only" preferences Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite's price exceeds its value. Had to make a change Review Source VR Verified Reviewer Marketing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "From Clicks to Community: How Zoho Social Elevates Your Brand Effortlessly" April 16, 2026 5.0 Smooth, clean, and intuitive—that’s the rhythm Zoho Social moves in. The dashboard is easy to navigate, even for teams juggling multiple campaigns and platforms. Scheduling posts feels effortless, analytics are clear and actionable, and onboarding new team members is quick. There’s no steep learning curve—just plug in, power up, and start promoting. Pros Zoho Social delivers powerful tools at a price point that feels almost unfair—in a good way. From scheduling and publishing to analytics and team collaboration, everything you need to grow a brand online is packed into one platform. For a mission-driven organization like Lifabetics Win, where every dollar matters, this platform stretches your investment and multiplies your reach. You’re not just paying for software—you’re gaining a strategic partner that helps amplify your voice without the high cost of larger competitors. Cons Trying to post the same message everywhere without tailoring it? That’s like wearing one outfit to every occasion—it just doesn’t fit right. Not having the ability to customize content for each social network while scheduling takes away the magic of platform-specific storytelling. Every channel has its own rhythm, its own language—and without that flexibility, your message can lose its punch before it even lands. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Too many panels to change to get the results we wanted. Review Source SK Stephen K. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Too integrated to use on its own. " March 24, 2025 3.0 I wish it was easier to use. I was left with the impression that if I was not using the entire Zoho Suite then Zoho Social was not meant for me as a user. Pros Scheduling Social Posts was pretty easy to do. I also liked how you can add multiple social platforms. Cons The integration with the rest of the Zoho Suite ended up being a real issue for me. It was often hard to find the correct login page for Zoho Social, specifically. Many things were also not explained well, with training material too large to navigate easily. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite was not able to handle Instagram at the time. It was also too expensive. Review Source VR Verified Reviewer Psychologist Health, Wellness and Fitness Used the software for: I used a free trial ### " The best social media tool I've tried so far" April 5, 2026 5.0 I'm testing Zoho Social to manage Instagram and Facebook for a healthcare clinic, and the experience has exceeded expectations. Even during the trial phase I can already tell this is a serious tool. The workflow feels natural, scheduling is frictionless, and the learning curve is practically nonexistent. I'm already considering the paid plan, which says a lot about a product you've only been testing for a short time. Pros The scheduling tool is intuitive and reliable. The content calendar gives a clear overview of everything planned. Analytics deliver exactly what you need without overwhelming you. Setup was incredibly fast, my team started using it within days with no formal training. The interface is clean and everything works the way you expect it to. Cons I'm still in the trial period so I haven't explored every feature yet. The post preview for Instagram carousels could be more accurate, but it's a minor detail. Alternatives considered [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Reason for choosing Zoho Social Functionality keeps surprising me the more I explore its features. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Functionality is better than any other tool I have tried before. Review Source RK Ranjith K. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "Time saver " April 10, 2026 5.0 Pros Zoho Social has been a solid upgrade for our social media management. Scheduling is simple and reliable. You can plan content in advance and stay consistent without daily manual posting. This saves time and keeps your pages active. The insights are clear and useful. You can track performance, understand what works, and improve your content strategy based on real data. We tried other tools before, but Zoho stands out. One key advantage is TikTok posting. Many platforms still lack this feature. With Zoho, we now post regularly on TikTok without extra effort, and our activity has improved a lot. If you want one tool to manage multiple platforms with strong scheduling and analytics, Zoho Social is a good choice. Cons Only negative I can say its not free!!! But Still its worth the money we pay for and customer support is best in the market. We could manage all our task. Switched from [Planable](https://www.capterra.com/p/171744/Planable/) I wanted a service which offer value for money. Review Source Arsalan A. CEO Information Technology and Services Used the software for: Less than 6 months ### "Perfect for agencies and personal use too" April 10, 2026 5.0 Using it for 4 months now. Really good and happy using Zoho Social to manage our clients' social media channels as well as our own company socials too. Pros So many social media platforms under one umbrella. It's easy to use for all, especially for scheduling the posts for a full month. Cons Some social media channels are missing, like Snapchat; rest everything is good to go. Till now I haven't found anything that I can say is considered a con for Zoho Social. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social better options at a lower price. perfect for social media management agency Review Source VR Verified Reviewer Director Broadcast Media Used the software for: I used a free trial ### "Zoho Social - It's a breeze to use this" April 15, 2026 4.0 Overall, I would definitely recommend Zoho social if you are looking to outsource your social media management to someone. Even if you are handling it on your own, it gives a One stop platform to post content on multiple social media handles at one go. Pros Ease of use is the first thing that comes to mind when one thinks of Zoho social. It has a comprehensive list of features that one can use that makes scheduling, posting, monitoring a breeze. Cons On a couple of occasions the scheduled post did not get published. Apart from that everything was a breeze Alternatives considered [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Reason for choosing Zoho Social Ease of use, easy on the pocket, feature loaded Review Source Itumeleng M. Founder and CEO Marketing and Advertising Used the software for: I used a free trial ### "Zoho Socials for Agencies" April 29, 2026 4.0 Overall a good experience. I am looking forward to adding more brands and using the task and content management features. Pros Easily managed to connect my clients and teams to Zoho socials. So far the best agency version I have used. Cons Doesnt have Instagram stories with trending audio so difficult to post to reels to Instagram. You have to manually post from your phone sometimes. Switched from [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Costly and the product required additional subscriptions to add users. Also didn't have client portal. Review Source Nebojsa D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Zoho Social is exceptional" April 16, 2026 5.0 My overall experience with Zoho Social has been exceptional. It has transformed a fragmented workflow into a single, cohesive dashboard, saving me hours of manual scheduling while providing deep insights that actually help grow my online presence. Pros I like advanced scheduling, deep analytics, and intuitive design which making it the ultimate tool for scaling your social media impact effortlessly. Cons While the social inbox is functional, it could be more robust for handling high volumes of direct messages and comments across all platforms. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Buffer has less functionality than Zoho Social Review Source Oscar F. Director Marketing and Advertising Used the software for: Less than 6 months ### "Great social tool for any marketing expert" April 16, 2026 5.0 Pros Zoho comes packed with great features that make posting to social a breeze. It's easy to use, there is great support and all within a cost effective package. Cons Posting to Instagram can take a little while, but this is often addressed and resolved quickly, without errors. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The ever rising costs of Hootsuite, for no additional functionality. Review Source Timmy F. Director, Deputy Entertainment Used the software for: I used a free trial ### "A very promising option!" December 16, 2025 4.0 Our organization recently trialed the Zoho Social service as we're looking to simplify management of our social media channels, allowing easy scheduling and improving our team's workflow. Our initial impressions have been very positive overall. The analytics are very detailed and useful and there a a ton of great features. It's prices a little higher than other competing products we've looked at but it also seems to be the most complete and fully featured too. Pros 1\. Scheduling works great and posts always went live at the correct scheduled time. 2. Being able to see exactly how many characters remain when writing a post for Twitter and Bluesky is a great help! 3. The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing. 4. Being able to easily view and handle various follower interactions is another highly useful feature. It's very convenient to get engagement notifications from all social accounts all in one place, as well as being able to also respond to any replies or messages as needed. 5. The ability to collaborate with our entire team and setup approval workflows is another great feature. It can cost quite a lot extra to add this compared to competing services, also depending on the number of team members, but for smaller teams it's great. Cons 1\. Whilst at first it appears that Telegram is supported to some extent, this is only for bot interactions. Zoho Social does not support posting messages in Telegram groups or channels. Support for scheduling posts in Telegram channels would have been a great feature to add, although also very few alternatives actually appear to actually support this (we could only find a single one that even claims to have support for this). 2. Whilst the interface for making new posts is nice and easy to use, the option to create threads (for Twitter and Bluesky) seems like a bit of an afterthought. It's not as polished as the rest of the interface and the post preview doesn't show any additional posts in the thread, only the first one. Finally, scheduling threads will treat each service (Twitter, Bluesky) as a separate independent post instead of linking the services into a single post; this is a minor issue but effectively means that deleting or rescheduling a thread means you have to change it individually for each service instead of just once like you would normally do with a single-post message. 3. Permission roles, whilst adequate, do have a few quirks. It's not possible to customize the default roles to e.g. disallow access to the analytics or Inbox views and it's not possible to give any special permissions to custom roles (e.g. admin permissions, ability to add/remove users). This means that you're forced to use the default admin roles to give users this ability, but you then cannot limit which admin permissions they get or what they can access. 4. Certain settings can only be set on the user level and don't apply to all users within a brand, mainly the automatic URL shortening feature. Our organization already generate our own custom short URLs that we use and we currently would have to instruct each team member to disable the automatic URL shortening on their account as it's not possible to disable this globally for all users. Alternatives considered [Vista Social](https://www.capterra.com/p/239366/Vista-Social/)[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Metricool](https://www.capterra.com/p/203702/Metricool/)[SocialPilot](https://www.capterra.com/p/144332/SocialPilot/)[Planable](https://www.capterra.com/p/171744/Planable/) Reason for choosing Zoho Social We carefully reviewed the features of each product and signed up to try out the ones that offered the features we needed and were within our desired budget. After all this research and trialing we found that Zoho Social, albeit a bit higher in price compared to the others we had shortlisted, offered the best experience and most complete featureset for our organization. Review Source VR Verified Reviewer CEO Broadcast Media Used the software for: Less than 6 months ### "Nice APP, use foreves" October 26, 2025 5.0 Overall, my experience with Zoho Social has been very positive. It’s an efficient tool for managing multiple social media accounts, scheduling posts, and tracking performance. The analytics and collaboration features are especially helpful for staying organized and productive. Pros it's the best app for social media posts and for havin all social reports on one place, helps you to follow your progress Cons Sometimes the interface can feel a bit crowded, and certain features take a moment to find. However, once you get used to the layout, it becomes much easier to navigate. Alternatives considered [mLabs](https://www.capterra.com/p/191356/mLabs/) Reason for choosing Zoho Social my experience with Zoho Social has been very positive. It’s an efficient tool for managing multiple social media accounts, scheduling posts, and tracking performance Review Source Jennifer B. Owner Marketing and Advertising Used the software for: I used a free trial ### "Affordable social media content scheduling platform" October 23, 2025 5.0 Very pleased, I did a lot of trials with other social management platforms, was very happy with this at the price. Pros Very easy to use, affordable compared to other social media planning apps, also allows for approval workflows. Cons Not able to add collaborators to facebook - but that could be an API limitation i'm not aware of. Too easy to accidentally make post go live when majority of time intended to schedule. Alternatives considered [Planable](https://www.capterra.com/p/171744/Planable/) Reason for choosing Zoho Social Price and ease of use once I started the free trial. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Metricool](https://www.capterra.com/p/203702/Metricool/)[Planable](https://www.capterra.com/p/171744/Planable/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Too expensive, I am a one-person team and didn't feel $30 justified my needs Review Source VR Verified Reviewer Marketing Manager Information Technology and Services Used the software for: I used a free trial ### "Zoho Social is an effective tool" September 2, 2025 4.0 Zoho Social offers a single view and easier management across multiple social media platforms - love it. Pros Zoho Social is proving to be effective, as it allows us to schedule content across all social media platforms with short URLs and custom UTMs. This makes it easier to track website traffic sources. Its analytics features are also strong, with the added benefit of creating custom reports. We also get some free tools like Instagram Repost, Instagram Grid Maker and others which we can use. Overall, it is a good tool. Cons It would be good for more features to be enabled - (1) email notifications for approval request; (2) article post via LinkedIn Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social We are using Zoho CRM and we believe keep using the Zoho product will work best from the integration and enhancement perspective. Plus the pricing seems reasonable. Review Source Eric S. Owner Photography Used the software for: I used a free trial ### "Learning social media" November 11, 2025 4.0 So far, I enjoy using the tool. I take pictures on the side and love to display that on social media. I have used two other tools and for the prices, this meets all my needs. Pros The interface is simply to learn. I have been using it for the trial period and there has been very few things I could not learn by trial-and-error. Cons Sometimes, the posting hangs and you have to redo the post. This could be caused by my browser, but I have found the issue in multiple browsers. Switched from [SocialBee](https://www.capterra.com/p/210359/SocialBee/) Cost too much per month for what I wanted to use it for. I like posting pictures I take. Review Source VR Verified Reviewer Marketing Coordinator Sporting Goods Used the software for: I used a free trial ### "Managing Brands with Zoho Social" September 23, 2025 5.0 Overall, Zoho Social has been a reliable and positive tool for simplifying multi-channel social media management. Pros Zoho Social makes it easy to manage multiple brands and channels in one streamlined platform—saving time and simplifying social media management. Cons Setting up channel connections for the first time may require extra steps and isn’t always intuitive. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social Compared to alternatives, Zoho Social provides more flexibility at a much better price point. Review Source Josh A. Co-founder, VP of Marketing Food & Beverages Used the software for: I used a free trial ### "Trialing 100 Days" July 31, 2025 4.0 The past few weeks I've been testing social media scheduling tools and most recently I've been playing around with Zoho Social. I'm a one man marketing show, what can I say!? I hope the content I'm publishing is working for y'all, feedback is always welcome! Keep on Shimmering ✨ Pros Being able to monitor the performance of my content across all social platforms right from the home dashboard is wonderful to have instant insight. Cons Too early to tell yet, but when I try to write a post across platforms and am tagging accounts, if there isn't an account to tag on one platform, but there is on another, the platform that doesn't will show "@example", so it makes the post look less clean. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing Zoho Social Recommended by co-worker who had used the platform previously. Review Source Ndife E. Head of media Marketing and Advertising Used the software for: 1-2 years ### "I love zoho. " February 13, 2025 4.0 Great. A solid 89% I'd say. Wish that little stuff I mentioned above did not happen. If its fixed it'd be 100/100. Pros The bulk scheduling tool. That was my fav part of the entire tool. Cons The fact that the scheduled post disappears after they are scheduled once the subscription is over but doesn't come back when it is renewed. That ticks me off. The app is all great aside from that. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Buffer was tooo expensive. It was not worth the pay Review Source wD walter D. ceo Broadcast Media Used the software for: I used a free trial ### "Great tool for managing social media efficiently" April 28, 2026 5.0 Overall, my experience has been very positive. Zoho Social has helped me stay organized and consistent with my content strategy. It simplifies planning, posting, and tracking performance, which is key for growth. For the price, it offers great value and covers most essential needs. Pros Zoho Social is very efficient for scheduling and managing multiple social media accounts in one place. The interface is clean, easy to use, and helps save a lot of time. I especially like the scheduling calendar, bulk posting, and performance analytics. It’s very useful for small businesses and content creators who need consistency. Cons Some advanced features are limited compared to more expensive tools. The mobile experience could be smoother, and occasionally there are delays when syncing posts or analytics. Also, integrations with some platforms could be improved. Review Source LK Ludwik K. Executive Producer host Writer podcaster Media Production Used the software for: Less than 6 months ### "Zoho Social great tool for tracking social information and metrics" November 21, 2025 5.0 Great I can't really complain! The set up of everything from published posts, scheduled posts, notifications across all areas, and insights on everything make this a great tool to consider for your managing of social media feeds! Pros I loved how you can track your social brand (in my case a podcast) across all social feeds (instagram, facebook, x/twitter, etc.) and be able to post and schedule out your posts for set times of the day. I really loved also how it gave you the opportunity to additionally set other times to repeat those posts and have them rescheduled at set times. Other elements that this had that were nice were engagement trends showing growth in specific feeds. Times it appeared the feed posts were heavily engaged, and how you could see comments and replies without having to go into each specific website and app. The interface was very nice and easy to follow. The customer support was really cool. There is someone who reaches out and is available should you have any questions or concerns. They offer a free 15 day trial and during that time they have amazing tutorials but also a rep who will check in on you and offer you help and assistance where needed. I love the task management and insights this site had. I cannot say enough good things about it. It can be a lot to take in but if you just come in with the right frame of mind, look at tutorials, and reach out to the person assigned to you you will find that this product is amazing! Cons A lot of stuff to take in initially but there are tutorials that help with it. Just have to be patient. Review Source kR keshava R. social media manager Media Production Used the software for: 6-12 months ### "Robust Scheduling and Great Analytics for the Price" April 10, 2026 5.0 My experience has been excellent. It provides a "big-brand" feel for a fraction of the cost of competitors like Sprout Social or Hootsuite. It has streamlined our workflow significantly, especially the collaboration tools that allow our team to approve posts before they go live. It’s a reliable, powerful tool for any small to mid-sized marketing team. Pros The user interface is incredibly intuitive, making it easy to manage multiple social channels from one dashboard. The SmartQ feature is a game-changer—it predicts the best times to post based on when our specific audience is most active, which has noticeably boosted our engagement rates. Cons The Instagram direct publishing can occasionally be finicky with specific video aspect ratios, and the reporting dashboard, while very detailed, has a bit of a learning curve if you want to create highly customized PDF reports. Review Source AQ ATIF Q. Proprietor Oil & Energy Used the software for: Less than 6 months ### "A Complete Social Media Management Tool for Small Businesses" October 2, 2025 5.0 Zoho Social is a powerful tool for any business looking to streamline social media. For us, it has simplified brand management and improved engagement. Highly recommended for growing businesses. Pros Easy scheduling across multiple channels Clean analytics dashboard for tracking performance Affordable compared to other tools Team collaboration features are smooth Cons Mobile app could be more flexible with analytics Some advanced features take a little time to explore Review Source ME Mona E. Microbiologist Pharmaceuticals Used the software for: 1-2 years ### "Zoho Social Is a Great and Accurate Social Media Management Tool" August 6, 2025 5.0 Pros Zoho Social is a valuable social media management solution. I like the ease of use of Zoho Social. Zoho Social makes marketing and brad management smooth. Cons Zoho Social is an excellent tool that works impressively well. I have zero dislikes for Zoho Social. Review Source Courtney A. Digital Marketing Specialist Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Streamlined Social Media Management and Team Collaboration" October 27, 2025 5.0 Zoho Social has been a game changer for our team! It makes managing multiple social media accounts incredibly easy while keeping everyone connected and on the same page. The interface is intuitive, and we love how we can plan, schedule, and collaborate all in one place. It’s saved us so much time and has truly improved our content coordination and consistency across platforms. Pros User-friendly dashboard that’s easy to navigate Built-in collaboration tools to communicate with team members right in the app Excellent scheduling and publishing features Real-time analytics and performance tracking Great value for the price Cons The mobile app could use a few more features found on desktop Reporting customization options are somewhat limited Review Source Justin A. Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development Marketing and Advertising Used the software for: 6-12 months ### "Zoho Social is a very impressive platform." July 28, 2017 5.0 Happily surprised by how much you can do with Zoho Social. I migrated back to Zoho for CRM and was pumped to see their Social platform is so well developed. Great for ease of use, monitoring, managing, and posting to all social channels from one dashboard. I've used it to finally effectively source leads from my social media profiles which can then be imported directly into the CRM. I love it. Pros Easy to use Social monitoring Easy set up Integrations Very ease to monitor social mentions and engage with people on all platforms from one dashboard. Cons Doesn't have RSS feed import of content to curate. And while not a complete con, it certainly is on my wish list for Zoho to roll out on their social platform. Review Source Similar Products Featured ## Related categories [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Content Marketing](https://www.capterra.com/content-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.