# Page 28 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3424 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159351/Zoho-Social/reviews --- Zoho Social 4.7 (3424) [View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Page 28 - Reviews of Zoho Social ## Showing most helpful reviews Showing 676-700 of 3424 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Investment Operations Associate Banking Used the software for: 1-2 years ### "Great social media marketing platform to help grow business" August 6, 2018 5.0 Pros Zoho Social is great option for increasing your company's social media presence. It offers really nice integration features like Smart Q, which helps suggest and schedule posting options. Cons The communication feature lacks options competitor's software has. It's also not as robust as it should be but that would be the only major drawback. Otherwise it's a great program! Review Source VR Verified Reviewer co founder Oil & Energy Used the software for: 2+ years ### "nice and easy to use " February 1, 2024 5.0 Pros post scheduling is the one option i really liked plus the tagging option for all the platforms saves a lot of time Cons there can be more profiles in basic plan and pricing can be worked upon for basic users Review Source JT Jose T. Head of Digital Marketing Consumer Goods Used the software for: 1-2 years ### "Value for money, I would recommend" September 20, 2018 4.0 Pros I have been always a Buffer user but give it a try to Zoho Social later on. But I am pretty happy with the platform so far. Most importantly Zoho Social is very easy to use and schedule the posts. The interface is pretty clean and nice. It works well with the web platform and also available in iOS and Android. However, it doesn't support Windows platform yet. It gives a free trial of 15 days to try its features which is good enough to make a choice whether to continue or not. Zoho Social cheaper when compared to Buffer or Hubspot, therefore it actually gives much more value for money. SmartQ is an interesting option as well. Cons It doesn't support the windows platform. Not apt for freelancers. Support is not proactive and slow at times. Review Source MS Megan S. Marketing Communications Coordinator Education Management Used the software for: Less than 6 months ### "Great features for a small cost" June 1, 2021 4.0 I needed a way to crosspost content that wasn't messy or required me to jump across platforms and this had the most comprehensive offerings. Pros The platform is easy to use and for a small business, and the cost is minimal. The dashboard is well organized and the basic data dashboard is helpful to keep an eye on things. Cons The only downside to Zoho is that the smart scheduler, which calculates the best potential reach when scheduling social, is in the second tier of payment plans which is nearly double the first. I wish this could be an add-on feature for a smaller cost. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social Cost vs functionality. Review Source Stephanie W. Customer Relationship Manager Executive Office Used the software for: 6-12 months ### "Almost perfect solution to social media marketing agencies" September 3, 2018 5.0 Cannot fault it so far Pros Its the perfect solution for social media marketing agents. It keeps your clients, content and communication all in one place, while giving you the separation you need to keep it organised. It is by far the best tool of its kind and I have tried many! Cons The pricing once you go over your limit gets very steep, very quickly for agency use. Otherwise its been a fantastic product, it is worth the money but for independent businesses with limited cash they could be pricing themselves out of reach. Review Source NS Niraj S. Co-Founder and CEO Marketing and Advertising Used the software for: 1-2 years ### "Great tool for Social Media Management" July 28, 2021 5.0 Highly satisfied. Will recommend highly. Pros Have used various Social Media Management tools. Each one is good in their own way. However, Zoho Social does everything that other social media tool does but at a very affordable price point. Cons Wish the upgrade plans can allow for adding more brands. Review Source JM Jeanine M. Digital media manager Consumer Goods Used the software for: I used a free trial ### "Convenient social media scheduling tool" October 10, 2022 5.0 Zoho Social is a very convenient social media scheduling tool that i Pros It saves me time; it's easy to use; it offers good value for money; and it has a simple, effective layout. Cons Instagram integration is slightly tricky, because you have to sign in via Facebook. Review Source MU Muhammad U. IT Instructor Computer Software Used the software for: I used a free trial ### "Excellent Experience" February 7, 2022 5.0 User-friendly and nice analytics. Pros Complete social media management, allowing post scheduling. I like the repeat post feature the most. Cons Very expensive. I was thinking of buying only Addons but they were also out of range of a normal buyer like me. Review Source AO Antonio O. Agent Computer Software Used the software for: Less than 6 months ### "Best social media scheduling tool " October 19, 2022 5.0 It's awesome to use this tool to control social media so far! I hope to see more great experiences in the future using the tools. Pros This is an awesome tool for those who looking to schedule and drive social media posts. It's user friendly and has streamlined processes to help you control you social media world in just one place. Cons I hope they include in the near future capabilities for Bots and different crm integrations. Review Source VR Verified Reviewer Sales Executive Information Technology and Services Used the software for: I used a free trial ### "ZOHO is the best" July 19, 2021 5.0 The benefits of Zoho for me is all about managing social media which is now easier for me to do. Overall, I have the best experience. Pros I like the social media tool in ZOHO. It has all the things I need, very user friendly, easy to understand, and has multiple tools/features to be used in the future. If you are looking for an overall tool, Zoho would be the best fit. Cons Maybe put YELP business as one of the social media platforms that can integrate with the software. Or add more integrations. Review Source VR Verified Reviewer Director of Marketing Health, Wellness and Fitness Used the software for: 6-12 months ### "A solid product that is easy to use" July 2, 2021 5.0 So far, so good. It solves our problem, which is how to schedule and approve posts without spending a fortune or having to learn complex tools. Pros \*Intuitive to use \*Scheduler is good, and premium version can help you choose when to post for the most engagement Cons \*It doesn't give a full post and photo preview. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Cost Review Source VR Verified Reviewer Owner Design Used the software for: I used a free trial ### "Great product" July 15, 2022 4.0 I am hoping this will streamline the process and is the best option I have found to date. Pros I found zoho to be easy to use and also appreciate the ability to save drafts, organized posts ahead of time, and strategize overall media campaigns. Cons I feel like more of the basic streamlining options should be available for small companies at a lower rate, but understand in general the idea of tiered cost structure that increases with added functionality. Review Source VR Verified Reviewer Domain Lead Information Technology and Services Used the software for: Less than 6 months ### "Amazing Tool for Easier Cross-posting" March 3, 2023 5.0 The overall experience is amazing Pros I can post to different social networks in less than 5 clicks. This app made my social media marketing tasks easier. Cons I am having trouble with integrating Facebook groups. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Review Source pT petersen T. customer representative Business Supplies and Equipment Used the software for: 1-2 years ### "best social media tool" September 14, 2022 5.0 my overall experience has been good and we get to keep our audience more engaged to our content Pros what i like the most about software is the fact that you can schedule your post in advance and keep your audience in loop... great tools to save time and be active online. Cons what i like the least about the software would be maybe pricing Review Source Brandon M. Creative Strategist Used the software for: 2+ years ### "Great Value, But Overloaded Headache" June 5, 2018 4.0 Like SalesForce, ZOHO is almost a mirrored copy. It can do everything to the point of not remembering how to do most of the cool things you want, but it's so hidden you can't remember where to go back and set up the system. Basically, sensory overload for the CRM world. Pros Zoho basically copied off SalesForce and everyone else, Customer support is always willing to help, but not always able to find the best solution. I like the basic price, and free programs, it has always outperformed most CRMs, even though this goes into Project, Deal Management, and other tools you can still connect with Zapier and 3rd party API's. Cons Response to customer support slower then expected, sometimes 2 days to get response or more for tech. Also relies on 3rd party API's or Zapier that don't fully communicate leaving off data, don't like how heavy it is for the user, old design not pleasing, and very hard to train others on it where they retain the information. Review Source VR Verified Reviewer Co Founder Management Consulting Used the software for: 6-12 months ### "Easy To Use" May 10, 2017 5.0 I use Zoho Social to manage the social media accounts for my consulting firm. We use it for scheduling, curation, monitoring and much more. We have found the software to be easy to use and plenty of great features. I would recommend this software for anyone that is trying to find a cost effective solution as they are getting started. Pros Love having the online and phone app to be able to work from wherever I am. The scheduling features are great and really easy to use. Cons I wish there was an easier way to search within the app or online for users that I'm trying to tag or talk to. Review Source MS Mohamed S. Manager Information Technology and Services Used the software for: Less than 6 months ### "Zoho social is the best for social marketing " October 13, 2021 5.0 Pros Publishing tools Measure results schedule post Cons Publish story for Facebook & Instagram will be very useful Reason for choosing Zoho Social 1- Price 2- easy tool 3- friendly dashboard Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) zoho is good price for services Review Source DN Dumisani N. Social Media manager E-Learning Used the software for: 6-12 months ### "Zoho social is very flexible and easy to use. " January 13, 2023 5.0 It's the best in term management scheduling and analysis of data. Pros Managing and posting on all social platforms in one place and being able to customize certain post and seeing all the analytics in one place Cons No much analytics for other platforms like pinterest and twitter Review Source VR Verified Reviewer Digital Marketing Specialist Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Powerful, Easy to Use Tool" February 24, 2021 4.0 Easy to setup and use. Pretty intuitive design, so it's easy to pickup on how to post. Pros I like that the software integrates Facebook, Twitter, LinkedIn, Instagram and even Google My Business. The automatic link shortening is a helpful tool. Cons I wish it was easier to integrate UTMs into the links and customize posts for different networks. The reporting tool is nice, but a little clunky to use. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[SocialPilot](https://www.capterra.com/p/144332/SocialPilot/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/) Switched from [SocialPilot](https://www.capterra.com/p/144332/SocialPilot/) Experimenting with different scheduling platforms to find the best option. Review Source AN Abigail N. Social Media Specialist Architecture & Planning Used the software for: Less than 6 months ### "Easy to use Social Media Manager" August 21, 2016 5.0 I work as a social media and marketing manager for a food delivery company across two countries, consonantly marking almost 200 restaurants is never easy and while I've tried several other SM Managers such as Hootsuite and Buffer (I'm currently testing out Meet Edgar) Zoho Social has so far been the best cheap social media manager. It's easy to use, meaning there's no stumbling around trying to acquaint myself with their features and even better it's cheap as compared to HootSuite and Buffer $10 monthly plan I like the ability to send out posts at the time my follows are more likely to see and interact with my posts. I also love the automatic link shortener, Brand health, analytics, Keyword research and social listening and the Direct Message twitter feature. Pros It's easy to use, meaning there's no stumbling around trying to acquaint myself with their features. I like the ability to send out posts at the time my follows are more likely to see and interact with my posts. I also love the automatic link shortener, Brand health, analytics, Keyword research and social listening and the Direct Message twitter feature. Cons The free features are a bit limited and can easily be compared to Hootsuite with no clear advantage, however, it does allow more than 10 posts unlike Buffer. The Twitter keyword research + social listening can be replaced with TweetDeck Review Source Kehinde A. Tech Support Computer & Network Security Used the software for: Less than 6 months ### "My best so far" May 1, 2024 5.0 You have everything you need in one place. When it comes to powerful social media management tool that is equally affordable, that would be Zoho Pros Ability to perform advance functions from just one place. Such as tagging and analytics Cons Inability to add more than 5 brands on personal accounts Review Source VR Verified Reviewer Growth Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Great social media management and reporting tool!" June 2, 2020 4.0 Pros Custom reporting dashboard, advanced social media management tools, ability to segment into lists. Access to other tools such as Invoicing. Super affordable. Cons Only minor stuff. There are features in Buffer that I would have liked to see here. I'd like to have stronger management tool features. Reporting is missing some elements that can be found in Twitter Insights (eg. impressions and post engagement). Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social Better pricing. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Better pricing, more features. Review Source Maryuly O. Gerente financiero y administrativo Used the software for: 1-2 years ### "Good social interaction platform" May 4, 2018 3.0 Pros It is a very complete software, I like the reports that these generate. I can know in record time what is my scope in the publications and this helps me a lot, its interface is very friendly. Cons I would like all the plans to put the calendar tool as this is very useful and we should not pay more for this. in general it is very good platform Review Source LS Lisa S. Co-Owner Marketing and Advertising Used the software for: I used a free trial ### "Zoho Social is a sanity saver!" October 20, 2022 5.0 Having to manage several social media accounts for clients we were becoming increasingly frustrated with the constant changes in Meta Business suite. Things we could do one minute were gone the next. Zoho social has given us back the flexibility and control we need to easily be able to post for clients. It has been a sanity saver! Pros Love the ease of usability and getting back tools that had disappeared from Meta Business Suite. Cons There wasn't anything we really didn't like about the software. Review Source VC Vilien C. Social Media Manager Media Production Used the software for: Less than 6 months ### "If you're a social media manager, you'll love this one" July 1, 2023 5.0 It's definitely very supportive thus far. Pros I used to manually do my analytics: that is work out post engagement rates, take pictures of highest performing posts, etc. Now most of that is done for me. The top 5 posts are conveniently also given in a slick carousel with the most important metrics alongside. It makes my job easier. Cons There are some discrepancies. For the same post you might have an engagement rate of both 2% and 12%. I had hoped to get some feedback on this from customer service - learn how they work out their engagement rates. The answer wasn't so useful. I'd enjoy having a community of social media managers somewhere there to ask advice and learn from somewhere on the platform. Switched from [Sprout](https://www.capterra.com/p/175756/Sprout/)[Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) It wasn't intuitive. I felt I needed to take a course in order to actually be able to make use of the platforms. 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