# Page 66 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 66 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3411 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159351/Zoho-Social/reviews

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Zoho Social

4.7 (3411)

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Last updated May 5th, 2026

# Page 66 - Reviews of Zoho Social

## Showing most helpful reviews

Showing 1626-1650 of 3411 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adam F.  
REALTOR-ASSOCIATE®  
Real Estate  
Used the software for: Less than 6 months

### "Why your business, large or small needs Zoho"

August 24, 2016

5.0

I started using Zoho a few moths back to save time managing my social media presence. This product is simple to use, took hours off my plate and provides me with valuable analytics to help me determine which content and what time to share. You don't even need to be tech savvy to understand and use it.

Review Source

Brum U.  
  
Music  
Used the software for: Less than 6 months

### "Great Platform"

August 16, 2016

5.0

Zoho Social is so easy to use. It put me in control of my social media accounts and helped me to plan my digital promotions. I have engaged more customers and enhanced my brand, I would recommend Zoho Social to anyone looking to do the same.

Pros

Easy to use interface.

Cons

No problems or dislikes

Review Source

Jennifer S.  
Customer Service Rep  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Use Zoho Social it' great!"

March 20, 2017

4.0

Use Zoho Social it' great! SO simple and easy to use and there is nothing else to it. Give it a go - what do you have to lose. I recommend this social app for any business.

Pros

Easy to use Integrates with your social media very simply.

Cons

I could not say there where any ...None

Review Source

Michele W.  
  
  
Used the software for: I used a free trial

### "Love Zoho"

July 30, 2017

5.0

Pros

I love the ease of seeing what is working in my business and how to tweak what does not work. I am not left in the dark I can see how my business is growing and how to strategize to ensure that my marketing efforts are successful.

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: I used a free trial

### "AMAZING SOFTWARE!"

May 30, 2020

5.0

Loved it. Everything is totally captured in one space.

Pros

I loved it. I've tried other software, and they don't even come close to the ease of use that Zoho offers.

Cons

Integration with my website would be great, and being able to copy-paste images.

Review Source

VR

Verified Reviewer  
CEO  
Automotive  
Used the software for: 6-12 months

### "Zoho Social"

May 19, 2020

5.0

the software is awesome

Pros

Zoho social makes it easy for one to manage time by posting a product on all social platforms at once.

Cons

I wish the platform could allow one to bulk message customers. But I guess this limitation is controlled by the actual service provide e.g Facebook

Review Source

VR

Verified Reviewer  
CEO / Creative Director  
Design  
Used the software for: Less than 6 months

### "Much needed"

April 1, 2019

5.0

I tried to use it for a month but kept going back to competitors.

Pros

This was a much needed app to brew competition in the social dashboard market.

Cons

Still not as polished as the other competing apps and the pricing is too much for too less features.

Review Source

SM

Senthamilkannan M.  
Digital Marketing associate  
Consumer Services  
Used the software for: I used a free trial

### "Great CRM"

September 3, 2021

5.0

Detailed stats with a simple interface gives a seamless experience.

Pros

The feature where we can get the data of a particular post on a particular day was very useful

Cons

unable to schedule posts with multiple media

Review Source

VR

Verified Reviewer  
Social Media Manager  
Education Management  
Used the software for: I used a free trial

### "I love this product"

October 11, 2023

5.0

Pros

The best thing about zoho is having the ability to schedule out content

Cons

The thing i like the least about zoho is that i cannot have automated responses to comments

Review Source

AS

Amy S.  
Director of Operations  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Zoho Social - Help Streamline Social Media Management for your Business "

October 30, 2019

5.0

Zoho Social has made managing social media more efficient for our company. It is much more user friendly than other platforms we have tried, and certainly is faster than posting individually on each social media site.

Pros

It was super easy to get started and connect all our different social media business platforms. It transformed the way were managing social media.

Cons

Does not include option to add-in Pinterest that I could find.

Switched from

[Buffer](https://www.capterra.com/p/143492/Buffer/)

More features, easier user interface

Review Source

John M. N.  
Retirement Plan Consultant  
Insurance  
Used the software for: Less than 6 months

### "Love it!"

May 9, 2017

5.0

Pros

Amazingly simple UI and integrations can't be beat! Having used other platforms this is refreshing change.

Cons

Still a work in progress but the Zoho team is constantly working to improve. Confident this will only continue to improve.

Review Source

SJ

Sarah J.  
Administrator  
Computer Games  
Used the software for: Less than 6 months

### "By far our favourite!"

September 14, 2018

5.0

We have team members all over the globe, we love that no matter where we are or what specific need we are targeting, Zoho Social pulls through for us every time

Pros

We considered several tools before making the decision to use Zoho Social. Some of them being Hootsuite, Sprout Social, and Social Pilot. Zoho Social meets our very specific needs and has a more streamlined service. Instagram Direct Publishing, which lets us cover the most suited time regardless of the time zone was a huge benifit.

Cons

The only drawback that we found is that the mobile app is not as user friendly as we would hope, but all in all it does not deter from Zoho Social for us.

Review Source

VR

Verified Reviewer  
Marketing Director  
Staffing and Recruiting  
Used the software for: I used a free trial

### "Great automation platform"

February 28, 2018

5.0

Pros

Inexpensive option with good reporting. We really enjoy the brand health report right on the home page.

Cons

We'd like extra features like a hashtag generator / content creator, but those aren't necessary for our needs at the moment.

Review Source

Anthony S.  
Owner / Founder  
  
Used the software for: 6-12 months

### "great for social management and awareness"

July 3, 2018

4.0

Pros

very easy to use, monitor and build social awareness / engagement. the dashboard provides a quick look at everything going on in your social world, and you can schedule posts in an awesome way

Cons

pricing could be a little cheaper

Review Source

JL

JP L.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Really enjoying it so far!"

October 16, 2020

5.0

Very surpised how much you can get from using this service.

Pros

All in one place. Easy to post on selected platforms only. Good metrics to have a look at.

Cons

FREE tier lacking quite a bit. I'd advise people to pay a bit more for the full experience.

Review Source

VR

Verified Reviewer  
Executive Board Member - Secretary and Lead Ambassador  
  
Used the software for: Less than 6 months

### "easy to use"

April 2, 2018

5.0

Pros

Everything is all in one place, using the scheduled posts and the best times for posting is a great addition

Cons

The packages could be better, for example, the agency packages should be available on monthly programs not just yearly

Review Source

Marcus C.  
Assistant Controller  
Construction  
Used the software for: Less than 6 months

### "love zoho"

July 17, 2017

5.0

Pros

the reporting features for our clients are the best. we also love the ability to schedule postings .

Cons

the paid options don't offer enough brands. especially for agencies, there should be an option to manage at least 5-10 brands.

Review Source

HC

Hope C.  
CEO  
  
Used the software for: 6-12 months

### "I love Zoho. As a start-up I need to find bang for my buck and Zoho provides"

August 19, 2017

4.0

Pros

Easy to use once you understand the application. The dashboard is clean and clear. The app is just at clean and clear.

Cons

Zoho in general needs to do a better job as explaining all the tools they have. There are a LOT of tools for a savvy person to take advantage of.

Review Source

Yunisbel P.  
  
  
Used the software for: I used a free trial

### "My experience so far"

March 14, 2017

4.0

Pros

Syncs with my crm, allows multiple networks. Zoho social allows posting from all socials, reports. Overall a great tool

Cons

Instagram needs to allow online posting. Messages need more filtering options for different message types.

Review Source

Alice G.  
Déléguée à l'épreuve Stratégie numérique  
  
Used the software for:

### "Great! Helpful tool for agencies."

October 30, 2017

5.0

It really helped us save time when orchestrating different client social media accounts.

Pros

I like that it is really user friendly and the setup makes it easy to reschedule posts. It is also very customizable.

Cons

You cannot upload videos. It would be great if this would work! Also, when overseeing customer comments, you can just like them, they haven't included the other reactions, like love or laugh.

Review Source

Lameen W.  
Communications Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The Best So Far"

August 8, 2017

5.0

Pros

You can pre-schedule posts and monitor multiple platforms, making this a valuable tool. I use it every day on the job.

Cons

You need the mobile app to run the Instagram. Otherwise, you would be able to use it right from your desk.

Review Source

VR

Verified Reviewer  
ceo  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very useful"

October 9, 2022

4.0

Pros

software is user-friendly and a time saver for us

Cons

feel good software is user-friendly and a time saver for us

Review Source

VR

Verified Reviewer  
Business Development Director  
Cosmetics  
Used the software for: Less than 6 months

### "New Social Zoho"

July 30, 2016

5.0

We are a growing business and find it increasingly important to make sure all our data is in sync. That also means our Social Media needs to be central in dealing with our customers, now with Zoho social - it is!

Pros

Ease of use, CRM integration, analytics

Cons

Can't think of any...

Review Source

Lee H.  
Director & Founder  
Sports  
Used the software for: I used a free trial

### "all good."

August 28, 2017

4.0

Pros

i like the bulk uploading and scheduling feature. i also like the user interface which makes it easy to use.

Cons

the bulk scheduler can be tricky to set up but once you have done this it works well. it is also good for analytics

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Great tool!"

October 8, 2016

4.0

Zoho social is a great tool to manage social media. Easy to manage, fast and consistent. Supports most of the big social media such as Facebook, Twitter, Instagram and Google+

Pros

All the pros you can ask from a tool like this.

Cons

None so far. Zoho Social works very well.

Review Source

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