# Page 71 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 71 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3411 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159351/Zoho-Social/reviews

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Zoho Social

4.7 (3411)

[View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/)

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Last updated May 5th, 2026

# Page 71 - Reviews of Zoho Social

## Showing most helpful reviews

Showing 1751-1775 of 3411 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Shavonne P.  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great Software, But Pricey"

April 1, 2019

5.0

I truly enjoyed it. As I stated I learned the software pretty quickly, had posts going out consistently, and I could quickly monitor the progress on the dashboard. The software is really quite lovely except for the cost.

Pros

I love how user-friendly the software is to learn and navigate, it will not take long at all to learn to use this platform and have it up and running. I also love the analytical features.

Cons

The price. It is on the rather steep end in regards to the cost of the software. Business Owners and Solopreneurs may find it hard to budget for this software starting out and for a couple of years.

Review Source

FT

Finley T.  
Social Media Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great Software"

March 8, 2021

5.0

So easy to manage and keep on top of my multiple clients

Pros

So easy to use and to manage my clients social media accounts with

Cons

It would be better if you could add a brand for a cheaper price

Review Source

GO

Gregory O.  
Chief Growth Officer  
Consumer Services  
Used the software for: Less than 6 months

### "Fantastic Integration"

June 28, 2021

5.0

It's impossible to beat their value for the money.

Pros

I really enjoy how this product integrates with the other apps in the Zoho suite. Their focus on creating a single source platform for me to manage my business is greatly appreciated

Cons

I do feel the team could focus on asking users about process flow. There are some "simple" tweaks that could eliminate 2-3 clicks per task. Of course, this may be a "wayfinding" issue which would point back to some tweaks in the UX/UI or use of colors to direct the eye to the obvious solution.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hubspot has two options for small business / solopreneurs: Free, or outrageously expensive. There's no middle ground for a business that's below 1mm in revenue.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Very good"

February 21, 2017

5.0

As a small business, we like to use Zoho in order to create an online presence even when there is no staff able to be using the business social media.

Pros

Being able to schedule posts

Cons

I enjoy using Zoho very much

Review Source

LS

Larry S.  
Oner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Awesome app need it now"

April 21, 2020

5.0

A wonderful experience it was a great fix to s day online business professional

Pros

The great feature and the ease of doing work from the app it a must need to all professionals.

Cons

None it had no problems with me so I have no comment.

Review Source

AG

Amory G.  
Co-founder  
Airlines/Aviation  
Used the software for: 6-12 months

### "Is a really good solution and has a really good value in comparison to the investment required. "

September 6, 2017

4.0

We been able to automate the social media management, becoming more productive in doing so. Also, we've been able to have a better track of what's going on in the interactions with our costumers, which allows us to attract more of the right followers and costumers

Pros

Let's you handle all social media from one unique please, and also monitor everything from there. Also, it lets you handle messages, identify you social performance and co-manage the page with someone else.

Cons

For getting advance features you have to keep paying more and there is only 2 packages for acquisition, which makes it a necessity to buy some additional features that you may no need. Also, in the smallest package, only 2 people can handle each brand. Sometimes you need more people involved so have to do it from the social media site.

Review Source

William A.  
Chief Technology Officer  
Oil & Energy  
Used the software for: Less than 6 months

### "Get Productivity Tool"

July 6, 2017

5.0

Pros

This tool allows you to stay on top of the customers that are actually interested and gives you a way of know why the ones that are not interested are well not interested.

Review Source

MS

Mark S.  
CO-CEO  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Zoho Social is easy to use"

November 3, 2020

5.0

Pros

It is very easy to use, especially the ability to post to Instagram automatically from the app.

Cons

The resizing of images and the inability to do that automatically is a pain.

Review Source

VR

Verified Reviewer  
Coordinador de Mercadotecnia  
Accounting  
Used the software for: 6-12 months

### "Great Social media Tool"

February 13, 2019

5.0

Pros

I like the tools and aplications, the stadistics, and the schedules of campaigns, I love zoho social!!!

Cons

The only thing that I dont like about the system is the lack of compatibility with the sizes of my images

Review Source

Carie S.  
Executive Director  
Veterinary  
Used the software for: Less than 6 months

### "Everything We need"

November 16, 2017

5.0

The reporting function is very useful for meetings and planning. Highly recommend it!

Pros

It is a mighty little program that makes social media posts simple across platforms. Highly recommend it!

Review Source

AG

Asobasi G.  
Social Media Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great features and 100% reliability"

April 22, 2019

5.0

Overall am loving the platform; simple, reliable and great value for money

Pros

The platform is quite simple to understand and set up. It took me and my team just a few hours to completely understand it and start running all our SMM. Aside from that in the event that you get stuck help is a few clicks away via live chat and i like it more that a customer care personal can take over and help you via screen share

Cons

The Instagram dashboard is a little wanting, there is a note on one of the stats that there's an API limitation and i think it would be great if that is sorted out

Review Source

HA

Hitesh A.  
CEO  
Apparel & Fashion  
Used the software for: 6-12 months

### "I love Zoho Social"

May 27, 2020

5.0

Overall experience is just amazing and I would recommend it to anyone looking for cost-effective posting tool.

Pros

Easy to use interface and options to add so many accounts.

Cons

More analytics could help in understanding the performance better.

Review Source

PN

Petra N.  
H/R  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great System to use and implement"

November 25, 2022

5.0

Pros

I like how it works and its easy to use. Love it

Cons

At first it takes some time to get use to keep working at it and it will get easier

Review Source

LM

Lorna M.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great and easy to use "

December 1, 2022

5.0

Pros

Easy to use and don’t over complicate posting

Cons

It doesn’t connect to all social media channels

Review Source

VR

Verified Reviewer  
Drector  
Online Media  
Used the software for: 6-12 months

### "User friendly Platform"

April 17, 2020

5.0

Pros

User Interface, Multi-platform add and delete option, multi-social media promotion, lead generation and tracking all at one place.

Cons

Nothing as such which I think is missing and not available in this software.

Review Source

ES

ERICK S.  
CEO  
  
Used the software for: 2+ years

### "Great app that help you a lot!!"

February 14, 2018

5.0

Pros

Zoho Social is an extremely helpful app that allows you to organize your work, keep in touch with your followers, grow your fans and analyze how your brand is doing. They listen the clients and as a result they are always improving the app and including very useful updates. 100% recommended

Cons

No video uploading and no direct posting to Instagram or Pinterest. Also it might be a good idea to have the option of posting to Facebook groups

Review Source

JU

June U.  
Head Of Partnerships  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "MOST CONVENIENT TOOL"

October 9, 2020

5.0

EXCELLENCE served on a single plate!

Pros

LOVE the fact that we were able to post on Instagram through Zoho, also the SmartQ slot helps loads!

Cons

None, everything was smooth and perfect.

Review Source

MB

Melissa B.  
Account Manager  
Public Relations and Communications  
Used the software for: 1-2 years

### "Zoho Social review"

December 31, 2019

4.0

Good tool for social media management - a time saver

Pros

It offers good reports in terms of analytics and a good service to plan posts for the major social networks

Cons

There are strong limitations in terms of adapting a post to different platforms. Some social networks have limitations in terms of text space or type of images allowed, therefore enabling to edit the posts more easily for each platform would be useful

Review Source

Ismail S.  
Marketing manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "User freindly in managing social media"

July 19, 2019

5.0

Pros

Zoho social is brilliant creating and luishing the content and monitoring all our social media.

Cons

The only con i think it have that intrnet connection is necessary for it

Review Source

VR

Verified Reviewer  
Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Solution at the Best Price"

December 7, 2018

5.0

Pros

Although it has the same features or even more than its competitors, it is a more affordable solution.

Cons

There are no shortcomings after new features. Maybe they can improve their interface a little bit more.

Review Source

PA

Pedro A.  
Chief Creative Officer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Thumbs Up for Zoho Social!"

June 18, 2018

5.0

Pros

We had an amazing experience on the go, the fact that we could manage all our Brands mostly with 2 Social accounts with a perfect timing and schedule planning was very productive. We find the Smart Posting Schedule an excellent tool to recognise the user patterns and behaviour. That helped us to increase our engagement. Awesome Tool! Thumbs Up!

Cons

Its a turn of, when you want to post videos, and the fact that we can't use emojis on the text composer. We have to compose the post text on notepad or facebook, and copy the text to make the posts on Zoho

Review Source

DD

Dave D.  
Web Designer and IT Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho Social has become my goto tool for managing social media"

November 17, 2019

5.0

Zoho Social has become my goto tool for managing social media. simple to connect, simple to use and great for promoting my brand. I have used quite a few management systems for my social media and none come close to Zoho Social. A Must have!!!

Pros

Simple to setup Simple to use Effective Great Brand Promotion

Cons

Personally did not find anything wrong with it

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

Reason for choosing Zoho Social

Free Trial, Simple to use and cost

Review Source

VR

Verified Reviewer  
Module Lead Engineer - Blue planet Division  
Telecommunications  
Used the software for: Less than 6 months

### "Marketing Place for company "

December 13, 2018

4.0

Recommended for the Company to use this as Social media

Pros

The GUI Navigation and Response time of Query .

Cons

For the first time user it is tough to learn or navigate all the feature .

Review Source

VR

Verified Reviewer  
Inspired Creator & Supporter  
Marketing and Advertising  
Used the software for: I used a free trial

### "Zoho Social - Favourite social media manager so far"

August 16, 2018

4.0

I'm able to easily schedule posts on all the social media channels the business uses in the original layout and format I've designed. It saves me so much time.

Pros

I've used other social media scheduling platforms before and I really like Zoho's user interface and ease of use. From the posting, scheduling, reporting and dashboards - it's all very simple. And I was up and running within an hour.

Cons

I dislike how links are automatically shortened. Sometimes I want the link to show for branding. Maybe you can turn off this feature, but I'm not sure how.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to set up and good price"

August 23, 2023

5.0

For what its worth, I can honestly say that Zoho Social is the best you can get. Reporting and manging multiple accounts made our life easier, without any hassle.

Pros

Setting the accounts was so easy, and the learning curve to manage multiple accounts was so smooth.

Cons

The reporting customization can improve a little bit

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

Reason for choosing Zoho Social

Pricing

Review Source

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