# Page 72 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 72 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3411 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159351/Zoho-Social/reviews

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Zoho Social

4.7 (3411)

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Last updated May 5th, 2026

# Page 72 - Reviews of Zoho Social

## Showing most helpful reviews

Showing 1776-1800 of 3411 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alex S.  
Managing Director, General Manager & Language Teacher  
Education Management  
Used the software for: Less than 6 months

### "Great app"

September 5, 2016

5.0

I'm using Zoho to schedule posts on social media site. It's great. I highly recommend this app. It's easy to use and you won't forget any important updates or posts anymore. Great reporting functions as well.

Review Source

VR

Verified Reviewer  
Digital Marketer  
Education Management  
Used the software for: I used a free trial

### "Easy To Use System"

October 30, 2023

5.0

Pros

The system is really easy to use and allows you to schedule social media content across several platforms. I have used several scheduling platforms in the past and Zoho is by far the best option available.

Cons

The is no con I have found to using Zoho. It suits our needs perfectly.

Review Source

DKBE

Denisa Kaca Bradley E.  
Manager  
Information Services  
Used the software for: I used a free trial

### "Happy to find such support"

September 1, 2023

5.0

Our experience is very positive!!

Pros

Everything helps our workload in a small operations like ourselves. We are glad we found Zoho!

Cons

could not post automatically ALSO on FB Group - would be great if this feature was possible through a password set up

Review Source

SR

Scott R.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for Social Media Monitoring"

November 20, 2019

5.0

So far we've focused on only using FB page, Instagram, and google my business. We've been very happy with the results. Best time to post is very helpful, but it goes deeper. Looking at which filters get better engagement, types of content, and so forth. It exceeds the analytics of the platforms themselves and is very easy to use. We can customize the time frame to look at specific promotions, adjust our dashboard, and have yet to find a flaw. Also seems to be one of the most affordable options in this space.

Pros

It is a clean and intuitive platform. It's easy to use and provides a lot of great information.

Cons

It doesn't explain how or where it calculates it's information, such as time to post. All of them do this, but it would be nice to better understand.

Review Source

VR

Verified Reviewer  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "So far so good"

December 22, 2016

4.0

I have done a large amount of shopping around and comparing and after extensive trials and looking at as many solutions as possible, Zoho seems to be the one. The pricing is a little higher than expected and the customer service via telephone is utterly useless, the software, however, seems very simple to use and visually appealing.

Pros

\- Reports look great. - Simple to use. - Much more user-friendly than other software. - The mobile app is good.

Cons

\- No iPad app. - A Higher price point for agencies when you consider everything you need. - Bad customer service via telephone.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Internet  
Used the software for:

### "Very useful application and its helped with boosting our social media profile for our new business."

January 17, 2018

4.0

Boosting our social profile for the company.

Pros

Ease of putting together posts that will go up across platform. I like how you can see how many characters you have let especially for twitter.

Cons

Logging in can sometime cause issues with content. Sometimes it shows upcoming posts but other times it looks blank before refreshing.

Review Source

Michael C.  
President/CEO  
Broadcast Media  
Used the software for: Less than 6 months

### "Zoho Social is Amazing!"

September 4, 2017

4.0

Pros

I use other another social app as well however I prefer the ease of use of Zoho Social. I feel it works well and really does a good job of getting the word out

Cons

I would like to have the ability to add multiple accounts from multiple social media platforms. For example, 4 different facebook accounts. I would like to be able to post videos. I don't care much for the customer support because when talking to them their accent is sometimes hard to understand and they are not very patient because of that.

Review Source

KK

Kristy K.  
Marketing Manager  
Accounting  
Used the software for: I used a free trial

### "Streamlines Our Busy Social Content"

October 14, 2018

5.0

Love it, so worthwhile, saves me so much time and I feel like I have a great, easy to implement social media platform that make me look good.

Pros

I've gained back more time by streamlining my social media management. It means I can reuse content to fill up our profiles easily. I love getting the emails once a post goes live so I can double check everything is perfect. Very user friendly simple to use. I love being able to add team members so I can get my assitant to do most of the scheduling but I still have ultimate control over everything eaisly. Great that I can see quickly and simply who is interacting with our social media.

Cons

Be great to link YouTube as well as we do do a few videos so to be able to monitor the views and ocmments on Zoho would be great.

Review Source

SG

Sanjana G.  
Audience Development Analyst  
Apparel & Fashion  
Used the software for: 1-2 years

### "I had a good experience using zoho social and zoho mail."

September 15, 2017

5.0

It made my life easy.

Pros

Customer support is what I find good in Zoho. I have been using it since last 2 years. Never had big issue.

Cons

I guess they should work on the UI. It can be improved. Also they should provide bulk schedule in free trial.

Review Source

VM

Vishwash M.  
Marketing Strategic Director  
Building Materials  
Used the software for: Less than 6 months

### "Best In store"

June 25, 2020

5.0

It's an unique experience to have such a great tool

Pros

No other product is much sharper then zoho social among its competitors

Cons

User numbers could be given more in each plan

Review Source

VR

Verified Reviewer  
MD  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Zoho review"

January 19, 2021

5.0

Pros

ease of use and very intuitive to even a beginner

Cons

I have not found it yet, i have just finished the trial stage and have found it brilliant compared to others

Review Source

EMM

Edwin Munashe M.  
System Analyst/Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Social"

June 15, 2020

3.0

Single console to manage everything social media.

Pros

Intuitive and easy to use. Capability to schedule posts is a major plus.

Cons

Insights in posts sometimes are not that great.

Review Source

mE

mahmoud E.  
ux ui designer  
Program Development  
Used the software for: Less than 6 months

### "i have been useing zoho for about 3 month i think and have enjoyed this unique experience"

September 9, 2023

4.0

I will definitely discover more about Zoho and follow its updates because I am studying the programs for my own work

Pros

It is of great importance to me Zoho has also been used as a tool for organization and ease of use

Cons

The wrong reaction as a reaction to everything

Review Source

NR

Nathan R.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Social media done smart, it is easy, the price is right, it just works"

August 1, 2017

5.0

it allows us to save time by having everything is a centralized place and be able to react in time to what happens in social media.

Pros

The price is right You can manage things in a centralized place and in a brand, which is ultra smart. You can schedule posts and the system tells you the best times it detect for them to be read. you can search by keywords and get a lot of information that you can exploit to reach out to more potential customers.

Cons

I would like to be able to search by location, I can't say that it is not available, if it is I have not yet figured it out

Review Source

Jonathan P.  
  
  
Used the software for: Less than 6 months

### "Great!…"

September 19, 2016

5.0

Excellent app for centralized management of social media when you require to follow up through a CRM integrated with other apps zoho.com Great! ...

Pros

immediate follow-up

Cons

Prices for latinoamerica

Review Source

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "Simple to use and easy to get started"

November 28, 2017

5.0

Pros

Super simple to use and get your tweets posted and planned out. Easy to get them on the calender and post again in the future. Love it for it's ease of use.

Review Source

Emilee K.  
  
  
Used the software for: I used a free trial

### "Love the product"

September 22, 2017

1.0

Pros

The ease of use and customer service availability were amazing and straightfoward and written for easy use by the beginning laymen to be able to understand.

Review Source

VR

Verified Reviewer  
CEO  
  
Used the software for:

### "Post planning, and viewing instagram details are nice. Needs more to replace instagram interface."

February 5, 2018

5.0

Better planning of Instagram

Pros

Planning posts and viewing our instagram activity. Coordinating activity could be good if mobile had the functionality

Cons

Too many notifications, way too many. Not easy to take notes on influencers. And mobile chatting needed to replace use of other platforms. Photo download a bit slow

Review Source

VS

Violeta S.  
Founder  
Entertainment  
Used the software for: 6-12 months

### "Excellent app for scheduling social media posts"

August 6, 2020

5.0

Pros

I use Zoho Social on daily base and it's so easy to use. I have tried different social media software for posting but Zoho Social is so far the best.

Cons

There is really nothing that I can think of.

Review Source

MS

Marcin S.  
  
  
Used the software for: I used a free trial

### "Great addition to Zoho CRM - Automation is a Key"

March 15, 2018

4.0

Pros

Automation of Facebook Leads capabilities that will deliver complete lead profiles to the Zoho CRM, easy of set up. Used it for 30 days on trial basis and it delivered some great results saving time and resources. Connected with Facebook with no issues and has the capability to double check if everything is set up correctly between Zoho CRM, FB and Zoho Social.

Cons

For some reason, it's updating slowly the information from Facebook. And some comments are appearing on it slower than other which means there is a break in some conversations.

Review Source

TS

Taha S.  
Bussiness  
  
Used the software for: 1-2 years

### "Nice online software "

June 26, 2018

4.0

Pros

Zoho is Avery widely used software as in zoho we can create domain and can access mail through it its bit useful software

Cons

The thing which I think it's bit complicated is that it's not that user friendly like google yahoo and all

Review Source

VR

Verified Reviewer  
Content Manager  
Photography  
Used the software for: 6-12 months

### "Taking your time back with Zoho "

March 26, 2020

4.0

Quick, easy and no fuss. No need to stress and check the best times as Zoho does that for you.

Pros

Before using Zoho I used to spent hours planning in the social media posts sometimes even outside work but with Zoho it takes a lot less time, helps you keep track of the best times to post and let’s you schedule things in on different platforms in minutes. Perfect!

Cons

Has the occasional glitch in scheduling and times but that’s maybe once every few months and when that happens customer service is ace at helping out

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Zoho has been extremely helpful for me as a social media manager"

January 16, 2019

5.0

Pros

I like being able to make one post and have it publish to every platform. This is so much easier than going to every single platform and scheduling that one post individually. Now, it will automatically publish to Facebook, Twitter, Instagram, Linkedin for me!

Cons

The "free" version is misleading. I thought I signed up for the free version, but it actually made me do the professional trial. While it's nice, once it's up I'm going to lose the ability to schedule things out. (And I'll lose the calendar view, one of my favorite features).

Review Source

CN

Colin N.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Social Management Made Easy"

September 26, 2018

4.0

Pros

It is easy to create brands, add social media accounts, post and track responses. Ideal for a time stretched small business owner. Scheduling posts, especially with SmartQ is also really helpful.

Cons

The package options don't match what I really need for my business; to have more than one brand available (which we have been using) the package includes lots of additional users (which we don't need) and the price is high. The result is using different apps for each brand. More flexibility about the set up would make all the difference.

Review Source

VR

Verified Reviewer  
Coach  
Sports  
Used the software for: I used a free trial

### "Une bonne application"

March 22, 2023

4.0

La facilité de contrôle de mes pub

Pros

Je peux suivre tout mes resaux sociaux et suivre mes publicationL'application est tres simple est facile a utilisé

Cons

Le temps de mise a jours est peut tard Je peux pas utiliser des images de mes cloud

Review Source

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