# Page 77 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 77 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3407 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159351/Zoho-Social/reviews

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Zoho Social

4.7 (3407)

[View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/)

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Last updated May 5th, 2026

# Page 77 - Reviews of Zoho Social

## Showing most helpful reviews

Showing 1901-1925 of 3407 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ER

Ellie R.  
Online Business Manager  
  
Used the software for: 6-12 months

### "Zoho Social is my favorite Social Media Management Tool...I don't use anything else"

July 23, 2018

5.0

Time saving, easy to use

Pros

All my channels in one place and no need for multiple apps Posts directly to Instagram, not send me a reminder to post it myself Great analytics Bulk Scheduling feature Pricing

Cons

I actually don't have anything negative about this software. It meets all of my needs as a SMM. Disclaimer: I don't work with Pinterest

Review Source

AH

Azande H.  
Owner  
Photography  
Used the software for: 6-12 months

### "Amazing"

May 27, 2020

5.0

Pros

Perfect business management suite for any size company.

Cons

Non connected support teams from multiple offices can get difficult to communicate with.

Review Source

Steffan B.  
Director of Business Operations  
  
Used the software for: 6-12 months

### "Very Good Product"

August 16, 2017

5.0

Pros

Very Powerful for posting and managing social interaction via LinkedIn, Twitter and Facebook. Very happy

Review Source

Rushika S.  
Chief Executive Officer  
Real Estate  
Used the software for: I used a free trial

### "RealEstate and ZohoSocial"

October 1, 2018

5.0

Pros

great software, makes social media marketing easy

Cons

not cost effective, hard to understand, too complicated

Review Source

VR

Verified Reviewer  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Why you need zoho social"

May 22, 2020

5.0

Amazing

Pros

post scheduling User Interface is easy to navigate Ability to post to all linked social media accounts at a go

Cons

The fact that some times you have to post some images manually on instagram as some dont have image sizes catered for b zoho social

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Zoho Social

the Zoho Social interface was easier to use

Review Source

CC

Colin C.  
Director of eCommerce  
  
Used the software for: Less than 6 months

### "Great Social Media Management Tool"

July 16, 2017

5.0

The ability to visualize and measure our social media initiatives while also continually improving our direct to consumer engagement.

Pros

The ability to visualize your brand's social media health at a high level or at a granular level, as well as the flexibility to measure with metrics built into the solution.

Cons

It would be beneficial if there was an auto-response feature in the tool that would allow you to create and manage auto-responses within the solution. This could add another level of click-through KPI's, as well.

Review Source

JR

Julie R.  
Manager  
Retail  
Used the software for: I used a free trial

### "Our Social Media sites"

September 4, 2021

5.0

Very satisfactory

Pros

I have trialled Zoho Social for our Facebook, Instagram, Linkedin and Twitter Social Media, I found it very intuitive to use and it made posting much easier and quicker, I kept finding new things it could do.

Cons

One point - I would have liked to have spoken to someone regarding the plans and how to use the help.

Reason for choosing Zoho Social

na

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Awesome!"

June 17, 2017

5.0

Pros

Everything great! Scheduling Tweets for Twitter is saves time and energy I like it very much. Great!

Review Source

SJ

Sarah J.  
Marketing Consultant  
  
Used the software for: 2+ years

### "User friendly, does what it claims to do. What else do you want?"

April 12, 2018

5.0

Automatic, scheduled publishing of Twitter and Facebook posts.

Pros

We love the ability to bulk schedule posts and have them syndicate across our Twitter and Facebook feeds.

Cons

Not much to complain about really ... if I had to suggest an improvement, it'd be the ability to bulk schedule further than 6 months into the future, as it's just a CSV file uploaded, so it's not like it's more than 2kb of added data being instructed etc.

Review Source

JW

Jim W.  
Owner  
  
Used the software for: Less than 6 months

### "Zoho social has become our favorite way to manage our various social accounts! Best we tried! "

August 3, 2017

4.0

Pros

Being a big fan of other Zoho products in the past, I was excited to see another solution to another obstacle. After experimenting with nearly a dozen various apps with the goal of making our social media accounts more manageable, I am beyond pleased with our experience Zoho Social. The software gives you exactly what you need without overly complicating the process by trying to be something they are not. We have found Zoho Social to be xtremely easy to use with a very simplistic interface. Most Importantly it integrates well with all of our brands with an easy approach to navigating between brands. This might not have all the features out there when it comes to managing social media. However, what they do offer here, in our experience, is better than anything else we tried out there.

Cons

The only con that arouses during our testing process was we were not able to figure out how to store data associated with each of our brands. It would be helpful if we were able to store things such as hashtags for our posts.

Review Source

VR

Verified Reviewer  
Website Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Zoho Social Helps. Period."

February 6, 2023

5.0

Great. Just great.

Pros

Centralises everything for me. I can create content, integrate with canva, schedule posts and plan ahead of time.

Cons

It's a bit on the upper level in terms of pricing.

Review Source

VR

Verified Reviewer  
Freelance  
Civic & Social Organization  
Used the software for: I used a free trial

### "Easy to navigate social media management"

April 19, 2019

5.0

I've used it to run a time-limited social media campaign for a small non-profit, and for that it has been perfect.

Pros

It's very straightforward to use and understand - there is plenty of functionality if you want to drill down, but the basic tools are well organised. Very good at making sure that messages are optimised for each social media site.

Cons

I'd like to be able to re-schedule past posts (I understand that this is possible with the Premium version). More support for Instagram hashtags would be good too.

Review Source

EG

Emmanuel G.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "From Hoot to Zoho"

April 24, 2019

5.0

I had to manually repost on twitter, instagram, etc. My website has an event calendar with recuring events. It's all made simple with Zoho. Used to work with Hootsuite, but then they raised prices like crazy, doubled to be exact. I got Zoho recommended by a friend entrepreneur. Good call !

Pros

First of all, the price. Month by month is more than reasonable. Then, you can choose to add modules like CRM, which is very usefull for startups. Overall, a good tool to make your first steps.

Cons

Up till now, nothing. Will update if I find something I dislike.

Review Source

VR

Verified Reviewer  
Production Systems Administrator  
Broadcast Media  
Used the software for: I used a free trial

### "Social media made easy!"

January 18, 2019

5.0

Pros

Being a relatively young online team we needed something that would make life that little bit easier. Zoho allows you to schedule, see what has already been done and tweak it if you need: REALLY EASILY! The UI is easy to use very user friendly. The calendar function is my favorite part as I love being able to see lots of posts ready to go out!

Cons

I haven't encountered anything I don't like about Zoho. The ease of the UI is awesome and it has been a social media game changer for us!

Review Source

CI

Carlos I.  
Executive Producer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great tool for Social media colloboration"

September 17, 2021

5.0

enjoyed my experience and deciding to move over from our other social media management software.

Pros

Being able to setup multiple brands and add team members and clients for effortless collaboration on posts and strategies.

Cons

having to setup the instagram through the facebook login became cumbersome for some client accounts. Would be better if you could just login for each app via the app.

Review Source

VR

Verified Reviewer  
Manager  
Retail  
Used the software for: Less than 6 months

### "Good"

December 1, 2020

5.0

good

Pros

simple to use, user friendly easy to understand

Cons

nothing to dislike very good to use for anybody

Review Source

Sumitabha S.  
artist  
Music  
Used the software for: I used a free trial

### "Great Experience"

September 21, 2018

5.0

Pros

Simplicity of the Software is the best part!

Cons

number of apps for integration could have been higher

Review Source

Schuster G.  
Gründer  
Management Consulting  
Used the software for: Less than 6 months

### "Great additional ZOHO module"

August 1, 2016

5.0

I love ZOHO social because it's a comprehensive extension of the ZOHO crm. You get a quick overview over your social media channels and activities. You can manage the affords of social media maintenance even in a small office team.

Pros

seemless integration with ZOHO crm interconnects even every single lead! great! you can publish in several channels simultaniously

Cons

integration of XING missing! if you are already user of other ZOHO modules it sums up to quite a lot of expenses for one month...

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Zoho Social - Sorting marketer's lives "

June 19, 2020

5.0

Overall the experience has been good. Still exploring the full usability and features

Pros

Scheduling posts as a feature is my favorite. Helps me plan my monthly posts in advance resulting in better efficiency and implementation.

Cons

Suggestions on creating better campaigns, or posts as a feature would help marketers.

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)

Review Source

GO

Georgina O.  
Social Media Manager  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Love the report feature"

November 14, 2022

4.0

Pros

It’s hard to get an affordable social media analytics software that actually does the work. Even the expensive ones didn’t live up to expectations. Zobo Socials analytics tool is the best I’ve used.

Cons

The features of each plan should be reviewed.

Review Source

Binayak A.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Very good user experience, better than other products that I have tried"

June 28, 2018

4.0

\- Helps us to manage all our social media channels together. Social media management requires a dedicated resource. Being a social impact startup with limited resources, Zoho Social has helped us in saving costs as well as helped in better work-time management

Pros

1\. Simple to use features 2. More number of channels can be added which many other products don't have

Cons

1\. Though the scheduler is easy to use, the home page functions needs some redesigning 2. Could have added more days to the trial version

Review Source

Casper H.  
Direktør  
Marketing and Advertising  
Used the software for:

### "Recommends zoho social"

January 6, 2017

4.0

We use Zoho social for client social media scheduled posting and we love it. It works great and we are sure our content gets out at the right times and the right places

Pros

Scheduling, Ease of Use, SmartQ automation learning your preferred posting times.

Cons

The phone app needs some functionality

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: Less than 6 months

### "So far the platform integrates well will most accounts"

June 26, 2018

4.0

Low Cost in comparison with other Multi-Social Hub Platforms. Ease of use as well as reporting were our top priorities and Zoho Socials App met those priorities.

Pros

I really like the ability to bulk post as well as measure effectiveness. The insights and reports have made it easier to get an overall measure on each social channel.

Cons

I wish the platform included a couple more social channels like Pinterest for example. Would also like to see a design feature added in the future

Review Source

AS

Astrid S.  
Owner  
Graphic Design  
Used the software for: I used a free trial

### "Zoho Social is revolutionizing my wallet when managing social"

January 29, 2021

5.0

Powerful social media and pro-level tools at an entry level price.

Pros

I was an avid Sprout Social user, but as a team of 1 the price tag was a bit steep. I also noticed the price tag being an objecting when suggesting software to clients. Since I started recommending Zoho Social, everyone is happy! The capabilities are comparable to those more expensive platforms but at a price tag that makes total sense.

Cons

I don't love that I can't post stories, but it's not a deal breaker for me or my clients.

Review Source

HF

Heidi F.  
Marketing Coordinator  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Quick and easy to post from desktop OR mobile across all platforms (FB, TW, IG, G+, LI)"

June 21, 2017

5.0

Save a lot of time being able schedule and post across all platforms at once - and via mobile!

Pros

Being able to post on all platforms we use easily at once on the computer or on app-easy connection to instagram, photos show up on Linked-in, connects with Google Plus. Can easily switch between all 3 company divisions/brands.

Cons

I wish the app had the same capabilities as the desktop version-like the connections, monitor and reports sections. Being able to post to Instagram from desktop would be nice.

Review Source

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