--- title: "Zoho Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho Social Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more." source_url: "https://www.capterra.com/p/159351/Zoho-Social/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Zoho Social Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Social ## What is Zoho Social? Zoho Social is a comprehensive social media management tool that helps you manage your social media marketing and grow your brand's presence. Zoho Social supports major platforms such as Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, and TikTok (not available for India due to ongoing regulatory restrictions). Key Zoho Social features include content publishing, scheduling, monitoring, collaboration, and analytics. ## What is Zoho Social used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 3,488 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Intuitive social media management Efficient multi-platform scheduling Media upload and editing limitations Limited comment and message tools Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Brand Management / 2026 - Content Marketing / 2025 - Marketing Analytics / 2025 - Social Media Analytics Tools / 2025 - Social Media Marketing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Marketing Analytics / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho Social?[Manage this product listing](https://www.g2.com/products/zoho-social/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho Social 4.7 (3,492) VS. [4.5 (6,262)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3,485) Ease Of Use 4.3 (5,200) Value For Money 4.5 (3,063) Value For Money 4.2 (3,644) Customer Service 4.5 (2,857) Customer Service 4.4 (3,673) ## Zoho Social alternatives [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,226)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) [4.6 (1,141)](https://www.capterra.com/p/210733/Snapchat/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210733/Snapchat/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) [4.4 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213257/Facebook/) [View all alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) ## FAQs about Zoho Social Overview ### What problems does Zoho Social solve? Zoho Social solves scattered social media workflows by centralizing multi-platform post planning, scheduling, publishing, engagement monitoring, and performance reporting in one dashboard. Content marketers, small-business owners, agencies, and social media teams use its calendar, approvals, shared inbox, and analytics to maintain consistent publishing, coordinate reviews, respond to audience interactions, and adjust content using engagement data. Answer based on 2370 reviews Overview ### Which roles and teams benefit most from Zoho Social? Zoho Social is most used by business owners, founders, CEOs, and directors who oversee brand presence and customer communication. Marketing and social media teams rely on it to schedule posts, manage multiple channels, coordinate campaigns, and track engagement. Consultants and administrators use it to organize client accounts and maintain publishing workflows. Answer based on 3074 reviews Overview ### What company size and industries is Zoho Social built for? Zoho Social is designed for small and midsize businesses, with small businesses representing 90% of reviewers and Marketing and Advertising accounting for 14%. It also serves Information Technology and Services organizations (7%) and Education Management providers (4%), while midsize businesses and enterprises each represent 5% of reviewers. Answer based on 3480 reviews Features and Usability ### What are the key features of Zoho Social? Zoho Social includes core post scheduling and automated publishing for planning content across connected social accounts. Its differentiating multi-account management centralizes brand activity, while content management organizes posts. Reporting and analytics track engagement, reach, audience growth, and post performance, and social media monitoring helps teams review activity and respond. Answer based on 250 reviews Pricing ### How much does it cost and what fees or limitations are included? Zoho Social offers a free plan, while Standard starts at $15/month or $10/month billed annually. Professional costs $40/month, and Agency plans begin at $320/month. A free trial is available. Reviewers value the pricing, but note limited free features, one-person entry plans, and higher costs for additional brands or advanced features. Answer based on 829 reviews Integrations ### Which third-party tools and platforms does Zoho Social integrate with? Zoho Social integrates with 10 platforms and tools, including Instagram, Twitter/X, Pinterest, YouTube, TikTok, LinkedIn for Business, Meta for Business, Canva, Zoho CRM, and Zoho Desk. These connections support social publishing and scheduling, visual creation, and coordination with Zoho’s customer relationship management and support applications. Answer based on 911 reviews Getting Started and Support ### How easy is it to onboard and train a team on Zoho Social? Zoho Social offers webinars, documentation, and videos to support team training. Reviewers report that marketers, small teams, and nontechnical users often learn basic scheduling and monitoring quickly. Admins and users new to social media management may need more time for integrations, reporting, bulk uploads, and the platform's advanced features. Answer based on 70 reviews Getting Started and Support ### What customer support options does Zoho Social offer, and how do users rate the experience? Zoho Social offers email/help desk, FAQ/forum, a knowledge base, and chat support. Users often describe the team as helpful, friendly, and quick to resolve questions, with some reporting responses within a day. Others cite delayed replies, difficulty reaching representatives, and slower help for complex technical issues. Answer based on 249 reviews Security ### How does Zoho Social handle data security and access control? Zoho Social uses permission levels and individual posting permissions to limit access to social accounts without sharing passwords. It supports a single secure account and single sign-on for managing multiple applications. Reviewers note that default roles cannot be fully customized, some workflows still require credential sharing, and repeated authentication or account reconnection can be frustrating. Answer based on 34 reviews ## Who uses Zoho Social? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive social media management 96% positive reviews out of 639 Most reviewers indicate ease of use allows quick setup, straightforward navigation, and accessible features for all experience levels. Liam C. Head Of Media, 2 - 10 employees. "What I liked most about Zoho Social is how incredibly intuitive and all-in-one it feels compared to other tools I've used." Media upload and editing limitations 61% negative reviews out of 163 Some reviewers describe image and video posting as cumbersome, with issues in resizing, uploading, and platform compatibility. Ryan D. Owner, 2 - 10 employees. "Too much of a hassle rendering out multiple resolutions." Efficient multi-platform scheduling 99% positive reviews out of 135 Most reviewers find time saving invaluable, citing streamlined multi-platform posting and centralized management as major benefits. Anonymous User CEO, 1 employee. "It's been really helpful, especially as solopreneur, to be able to post everywhere where and it's saved me a lot of time" Limited comment and message tools 37% negative reviews out of 139 Some reviewers indicate message and comment management lacks timely updates, direct replies, and comprehensive notification controls. Unified analytics and management 95% positive reviews out of 128 Most reviewers describe dashboard as a central hub for tracking metrics, organizing content, and managing multiple accounts. Timmy F. Director, Deputy, 2 - 10 employees. "The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing." ## Features AI summary Based on 9,439 Social Media Marketing reviews Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities: - **Social Media Integration** (**51%** of reviewers rated this feature as critical) - **Social Promotion** (**43%**) - **Post Scheduling** (**44%**) Zoho Social supports all three of the features reviewers value most: **Social Media Integration**, **Social Promotion**, and **Post Scheduling**. Together, these capabilities help businesses manage multiple social channels in one place, run promotional campaigns more effectively, and plan content ahead of time, allowing teams to stay consistent, improve campaign reach, and keep day-to-day social media work organized. Social Media Integration 4.7 (361) 79.78% of 361 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Social Promotion 4.6 (129) 54.26% of 129 reviewers that rated this feature as important or highly important Market event via social media tools Post Scheduling 4.7 (608) 72.20% of 608 reviewers that rated this feature as important or highly important With this capability, you can plan and automate posts across multiple platforms, saving time and ensuring consistency. Reviewers appreciate the intuitive interface, flexible scheduling, and time-saving benefits, though some mention Instagram stories require manual posting. Automated Publishing 4.7 (505) 65.54% of 505 reviewers that rated this feature as important or highly important You can automate post publishing, ensuring timely content delivery without manual intervention. Some reviewers find this saves significant time, streamlines workflows, and increases consistency, with many noting it works reliably and lets them focus on content strategy. Multi-Account Management 4.6 (445) 61.12% of 445 reviewers that rated this feature as important or highly important Zoho Social offers a single dashboard to manage multiple social media accounts efficiently. Users think it saves time, improves organization, and allows easy collaboration, with many valuing the ability to handle several brands and channels without switching accounts. Content Management 4.6 (534) 61.99% of 534 reviewers that rated this feature as important or highly important This aspect helps you organize, edit, and schedule content efficiently across channels. Reviewers indicate it streamlines workflows, allows content customization, and supports collaboration, though some wish for recurring post options and minor improvements in content management tools. Zoho Social 75 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Publishing: You can automate post publishing, ensuring timely content delivery without manual intervention. Some reviewers find this saves significant time, streamlines workflows, and increases consistency, with many noting it works reliably and lets them focus on content strategy. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines - Brand Tracking: Monitor social media posts or web that mention a particular brand - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: This aspect helps you organize, edit, and schedule content efficiently across channels. Reviewers indicate it streamlines workflows, allows content customization, and supports collaboration, though some wish for recurring post options and minor improvements in content management tools. - Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Asset Management: Manage digital assets - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Zoho Social offers a single dashboard to manage multiple social media accounts efficiently. Users think it saves time, improves organization, and allows easy collaboration, with many valuing the ability to handle several brands and channels without switching accounts. - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: With this capability, you can plan and automate posts across multiple platforms, saving time and ensuring consistency. Reviewers appreciate the intuitive interface, flexible scheduling, and time-saving benefits, though some mention Instagram stories require manual posting. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: It gives you real-time insights and customizable reports on post performance across platforms. Reviewers appreciate the easy-to-use dashboards, automated report delivery, and broad data coverage, though some feel competitor and demographic analytics could be more detailed. - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (3,483) 4.5 Based on 3,483 reviews ## Pricing Value for money 4.5 (3063) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159351/Zoho-Social/pricing/) Standard Plan $15.00 Flat Rate,Per Month It includes: - 1 Team Member - 24/5 Email Support - Company Pages - Facebook Groups - Facebook Pages - Google My Business Listings - Instagram Business Profiles - Linkedin - Linkedin Profiles - Twitter Profiles Professional $40.00 Flat Rate,Per Month It includes: - Bit.Ly Link Shortner - Bulk Scheduling - Cloudpicker - Connections - Customq - Custom Video Thumbnail - Instagram First Comment - Livestream - Media Library - Messages - Monitoring Dashboard - Mute & Block Accounts - Notifications - Pause/Resume Content - Popular Posts - Post Insights - Repeat Posting - RSS Feeds - Scheduling Retweets Premium $65.00 Flat Rate,Per Month Agency $320.00 Flat Rate,Per Month It includes: - 10 Brands - 5 Team Members - Client Invite - Custom View - Free Login - Portal Customization - Scheduling Reports Agency Plus $460.00 Flat Rate,Per Month It includes: - 10 More Brands - 20 Brands - 5 Team Members - Client Invite - Custom View - Free Login - Portal Customization - Scheduling Reports Value for money 4.5 (3,063) 4.5 Based on 3,063 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2857) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,857) 4.5 Based on 2,857 reviews ## User reviews Overall rating 4.7 Based on 3,488 reviews Filter by rating Counts reflect reviews available in this feed. 5(2522) 4(863) 3(92) 2(8) 1(3) Mentioned topic Recent reviews first, then most helpful Seguros 4. CM Used the software for: I used a free trial ### "Easy Scheduling and Great Analytics for Social Media" 5.0 November 9, 2026 Zoho Social saves time by simplifying scheduling, managing multiple accounts, and tracking performance. Pros Easy scheduling and great analytics. Bestt app to social media Cons The interface could be more intuitive, and analytics need improvement TL Team Lead Team Lead Used the software for: I used a free trial ### "Easy to post and schedule" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 9, 2026 Pros Operating across multiple social channels used to feel like a full-time job in itself, but this platform has completely transformed my workflow. Creating and scheduling posts is remarkably easy—the intuitive design lets you draft, format, and schedule an entire week’s worth of content in just one quick sitting. Beyond seamless post management, the real standout feature is the analytics engine. It provides deep, actionable insights into audience engagement, peak activity times, and overall post performance without overwhelming you with confusing metrics. This visual clarity makes it simple to fine-tune your content strategy and double down on what genuinely works. It is an absolute must-have tool for creators, managers, and brands looking to scale efficiently. Cons Honestly, I haven’t found anything to dislike about this platform so far. From day one, it has completely streamlined my social media strategy. OP Owner, photographer, graphic designer Owner, photographer, graphic designer Used the software for: Less than 1 year ### "Very Impressed with ZOHO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 4, 2026 The trial period feels a little short — there's so much to explore that I didn't get time to test every single feature properly before it ran out. Pros Really intuitive, clean dashboard that makes scheduling and managing multiple accounts straightforward. I love being able to see all my content in one calendar view — makes planning so much easier. The analytics are clear and easy to understand too. Rodgers W. Founder Used the software for: I used a free trial ### "A Convenient and Efficient Tool for Managing Social Media" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2026 My overall experience with Zoho Social has been positive. It provides a convenient way to manage social media accounts, schedule content, organize publishing activities, and monitor engagement from one place. I appreciate how it helps save time and maintain consistency across platforms. While there is a learning curve with some features, the platform offers useful tools for individuals, creators, and businesses looking to improve their social media management. Pros What I like most about Zoho Social is how easy it makes managing multiple social media accounts from one platform. I can schedule posts in advance, plan my content calendar, monitor engagement, and track performance without constantly switching between different apps. It saves time, improves consistency, and makes social media management more organized and efficient. Cons Although Zoho Social is a useful platform, some features can take time to understand, especially for first-time users. The interface could be more intuitive in certain areas, and some advanced features may require getting used to before using them effectively. Overall, these are minor challenges compared with the convenience the platform offers. CE CEO CEO Used the software for: 1-3 years ### "A Practical Tool for Managing Business Social Media" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 Overall, my experience with Zoho Social has been positive. It is a useful tool for managing social media marketing more efficiently, scheduling content, and keeping business profiles active. For a company like SANLASA, which promotes IT solutions, structured cabling, networking equipment, and technology services, having a centralized platform helps organize marketing efforts and maintain consistent communication with customers. Pros Zoho Social provides a convenient way to manage multiple social media accounts from a single platform. I particularly like the ability to schedule posts in advance, organize content, and maintain a consistent online presence across different social networks. It helps streamline our marketing activities and saves time when planning and publishing business-related content. Cons Some features could be more intuitive, and certain integrations and publishing options may have limitations depending on the social media platform. Improving the user interface and providing more flexibility in content customization would make the overall experience even better. MM Marketing Manager Marketing Manager Used the software for: Less than 1 year ### "Affordable and packed with features, but social scheduling can feel clunky." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 November 2, 2026 It is a great tool if you are on a tight budget and need serious scheduling muscle, but expect a learning curve. Once you get past the initial setup and figure out where everything lives, it handles daily publishing and reporting reliably well without breaking the bank. Pros It gives you solid multi-platform scheduling, deep analytics, and collaboration tools at a fraction of the cost of Hootsuite or Sprout Social. If you already use other Zoho apps, tying everything together is a nice bonus. Cons The interface is cluttered and not very intuitive right out of the box. Setting up custom approval... OG Ora G. Founder Used the software for: Less than 1 year ### "The perfect social media command center for our digital agency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 My overall experience has been excellent. As a digital agency, we need a reliable tool to handle our clients' social media without logging in and out of different apps all day. Zoho Social saves our team hours of manual posting and task management every week. It offers great value for money and has completely streamlined how we schedule content and report to our clients. Pros What I love most is how easy it makes managing multiple client accounts for our agency. The content calendar is very clean and easy to use. The Smart-Q AI feature is fantastic because it tells us the best times to post for maximum organic reach. It handles all our marketing and brand management tasks smoothly across Facebook, Instagram, LinkedIn, and X without any glitches. Cons The only minor issue is that setting up highly customized analytics reports for clients takes a little bit of time at first. However, once you set the templates up, they run automatically and look very professional. BD Business Development Manager Business Development Manager Used the software for: 3-5 years ### "Brand Monitoring and Multi-Channel Publishing made Easy by Zoho Social" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 Pros Multi-channel publishing and scheduling capabilities in Zoho Social is my greatest turn-on because I am able to schedule content scheduling across multiple social accounts such as FB, IG & LKN. Cons Thanks for asking, but I don’t thing this is any issue or bug in Zoho Social - the AI Agentic Assistants which were hectic to customize were dealt with by our in-house tech team earlier this year. FO Founder Founder Used the software for: I used a free trial ### "Zoho Social Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2026 My overall experience with Zoho Social has been a positive one. i have been very pleased with how easy it is to use. Pros Best value for my money, ease to use and affordable. I would absolutely recommend this to any business. Cons I least liked the fact that I could only attach one Facebook page to send to. I have my main page and a business page I would like to send to both. IT IT IT Used the software for: Less than 1 year ### "Easy and Effective Social Media Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 23, 2026 My overall experience with Zoho Social has been very positive. The platform is user-friendly and provides useful tools for managing social media activities efficiently. The interface is well organized, and the main features are easy to access. Pros I really like how easy and intuitive Zoho Social is to use. Managing social media accounts from a single dashboard is convenient, and the interface makes scheduling and organizing content straightforward. Cons Some features can take a little time to get familiar with when using the platform for the first time. A few additional in-app tips could make the initial experience even easier. [View all Reviews](https://www.capterra.com/p/159351/Zoho-Social/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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