# Page 5 | Zoho Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Zoho Social the right Social Media Marketing solution for you? Explore 3382 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159351/Zoho-Social/reviews --- Zoho Social 4.7 (3382) [View alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Zoho Social ## Showing most helpful reviews Showing 101-125 of 3382 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Mark G. Creator Entertainment Used the software for: 6-12 months ### "Zoho works great!" April 11, 2025 4.0 Overall my experience is great! The app works well and is approachable for single person or group social media management! Pros I like how easy it is to schedule to multiple platforms at once. It's fairly intuitive and works mostly like a dream. Cons The scheduler is finicky sometimes (in that I have to attempt uploads multiple times) Review Source AA Armando A. Head of Product Development Program Development Used the software for: 2+ years ### "Social media management" September 21, 2024 5.0 Compared to other products out there, Zoho Social is a very strong tool combining some of the best feature of competitors like Hootsuite, with the comfortability of having native integrations to its in-house CRM (Zoho CRM) and other essential tools like Zoho Desk, all together under the same umbrella and thus facilitating tasks' management for different teams all at once. Pros Its constant updates from the Zoho environment and their well-invested effort to stay on top of tendencies, integrations and improvements in user experience. Cons Lacks some in-depth integrations in some platforms that might require another integration to complete a robust workflow. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Effectiveness, integrations with CRM and other products, capabilities, price-value comparison. Review Source HL Harsh L. Software Developer Computer Software Used the software for: Less than 6 months ### "Zoho Social Platform is best for maintaining social media " February 16, 2025 5.0 Zoho Social provides a user-friendly platform for scheduling, publishing, and tracking social media performance. Its analytics and collaboration tools help streamline social media management effectively. Pros Zoho Social interface is best for scheduling and managing social media posts. Its powerful analytics provide deep insights into engagement and audience behavior. The collaboration features make teamwork efficient, allowing multiple users to plan and execute strategies smoothly. Cons Its reporting features, while useful, can feel limited compared to more advanced analytics tools. Switched from [SocialPilot](https://www.capterra.com/p/144332/SocialPilot/) It's not providing the value that I actually want from this, so I just switched to Zoho Social. Till now, it is working best. Review Source VR Verified Reviewer CEO E-Learning Used the software for: Less than 6 months ### "Very good for all types of companies" April 27, 2025 5.0 Made my job 50% easier, I can see what sales person is doing, I can track effectiveness, and I can easily reply to messages without logging into different platforms. Pros Every social media platform your company users in one place. Not needing to post or login to different platform, and not dealing with security issues of giving different staff members access to different platforms is just briliant! Cons I wish it has a lot more automation, for example, AI creating content based on specific settings would have made it more awesome. Review Source VR Verified Reviewer Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "Happy with Zoho" April 1, 2025 4.0 I'm happy with the overall experience so far and it gets the job done. Pros I like the the cost is in South African rands and the functionality is also okay. Cons User friendliness could do with some work. Still a little on the pricy side. Could be cheaper for SA businesses. Review Source VR Verified Reviewer Project Manager Graphic Design Used the software for: I used a free trial ### "awesome app for social media marketing " May 26, 2025 5.0 overall its very nice to work as it has all sort if add ons which is difficult to get from other apps Pros I like the features as its very easy to do things from mobile and edit, in the same time its very fast Cons zoho social make it easy from mobile and desktop both and keep me updated. love the flow of the app it also have edit images directly Alternatives considered [Adobe Express](https://www.capterra.com/p/174232/adobe-express/) Reason for choosing Zoho Social its has lots of templates i can choose from Review Source James H. Contant Manager Retail Used the software for: Less than 6 months ### "Zoho is working well for out social media management. " September 16, 2024 5.0 Pros What I liked most about Zoho Social is its intuitive and user-friendly interface, which made managing multiple social media accounts seamless. The platform provides robust scheduling features that allow for easy planning and publishing of posts across various platforms. The real-time monitoring of social interactions helped me stay on top of engagement, and the detailed analytics allowed me to track the performance of my posts effectively. I also appreciated the integration with other Zoho apps, which streamlined workflows and improved overall productivity. The responsive customer support is another big plus Cons What I liked least about Zoho Social is the mobile app, which can sometimes feel limited compared to the desktop version, making certain tasks like post-scheduling or in-depth analytics harder to manage on the go. Additionally, while the analytics are solid, the customization options for reports could be more flexible to better fit specific needs. There are also occasional delays in post publishing, especially during peak times. Lastly, I found that the listening and monitoring features, while useful, could be expanded to provide more in-depth insights into audience sentiment. Reason for choosing Zoho Social While purchasing Zoho Social, I also considered alternatives such as Hootsuite, Buffer, and Sprout Social. Each of these platforms offered strong scheduling and social media management features, but ultimately Zoho Social's seamless integration with other Zoho products and competitive pricing made it the best fit for my needs. Additionally, Zoho's comprehensive analytics and user-friendly interface gave it an edge over the alternatives. Review Source VR Verified Reviewer CEO Alternative Medicine Used the software for: 6-12 months ### "Zoho Social a starter Social Media Management tool" April 30, 2025 4.0 Overall a great experience to begin with Pros All Social Media Platforms on a single dash Cons Limited platforms that can be used at a time Review Source Clifford B. Associate Information Technology and Services Used the software for: Less than 6 months ### "A Comprehensive Solution for Multi-Platform Social Media Management" October 21, 2024 4.0 Overall, Zoho Social has been a great fit for our needs at The Cyber People. Its ease of use, powerful features, and seamless integration with other Zoho products make it a highly recommended solution for businesses looking to manage their social media presence efficiently. As we continue to grow, we plan to explore more of the Zoho ecosystem to further enhance our operations. Pros Efficient Scheduling: The bulk scheduling feature has been a lifesaver, especially with our small team. Being able to plan and schedule content for weeks in advance allows us to maintain a consistent social media presence without dedicating excessive resources. Multi-Platform Integration: The ability to manage content for various platforms from a single dashboard is incredibly convenient. This has helped us maintain a cohesive brand image across different channels. Easy Monitoring: Zoho Social provides valuable insights into our audience engagement. We can track likes, comments, and shares, helping us gauge the effectiveness of our content. Cons While the YouTube Community post feature is a nice addition, we've encountered some issues with image compatibility. We hope this will be addressed in future updates. Reason for choosing Zoho Social Its ease of use, powerful features, and seamless integration with other Zoho products Review Source CE Chuck E. Support Services Analyst Higher Education Used the software for: 1-2 years ### "Zoho Social Review: What I like and Dislike" December 11, 2024 4.0 My experience has been good it really pumped up my performance in social because of the real time update due to which I can quickly respond to any comment. The collaboration feature is also great so we can take approval in app before uploading anything. Pros I like how Zoho Social makes using different social media in one place and I can schedule my post as per required time. The report helps me to sees the performance of my post so I can know where I can improve. Cons I dislike the performance speed of Zoho Social while loading the analytics also the integration options are limited which restrict me from connecting it to different software. Review Source Jason P. Image Management Specialist Non-Profit Organization Management Used the software for: I used a free trial ### "Great Use of Resources by Zoho Social, Easing marketing ops" May 9, 2025 5.0 Pros The way it is easy to set up and accessible makes it much easier to schedule posts. Cons Designing stories on the platform needs some adjustment, particularly with photo sizing, since it cuts off on social media stories recently. Review Source Jonathan C. Me Arts and Crafts Used the software for: Less than 6 months ### "easiest way to post everywhere" March 11, 2025 5.0 Overall I think its a great tool and will help me get more content out Pros really easy to use and has all the social platforms I need Cons the dash can be a little confusing but then again I am not sure what metrics I should be looking at Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Zoho Social they were way to expensive for what I needed to do Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) This was less expensive and had all the features I needed Review Source Elijah M. Admin Political Organization Used the software for: I used a free trial ### "Zoho Social gets it done" June 5, 2025 5.0 Overall, I think Zoho Social is very useful. It meets my marketing needs, and exceeds my expectations. Pros Zoho Social is very quick, extremely easy to use, and has a very clean user interface that is easy to navigate. Cons Some posts made from Zoho Social will duplicate on different platforms, which can be a marketing nightmare. Review Source GD Gathaiya D. Quality Assurance Quality Control Media Production Used the software for: 1-2 years ### "The Chief of Social Interaction " November 17, 2024 5.0 All effectiveness of globalised campaigns. Pros Multiple channels at single page,effectiveness of filtering content and guarantee on information security. Cons For my experience no main challenge i have come across. Review Source Warren A. Owner and Operator Printing Used the software for: I used a free trial ### "ZOHO Social Review" July 21, 2025 5.0 It has been an informative experience and it has also been a stress free experience using this website to manage my social media websites. Pros Ease of use to schedule and post to multiple websites.I also get to view analytics of those posts within the UI Cons I currently have not found anything yet that would have a negative impact on my use of this website. Review Source Henri-François A. Webmaster Information Technology and Services Used the software for: I used a free trial ### "Zoho Social: Un outil complet pour une gestion efficace de nos réseaux sociaux !" November 14, 2024 5.0 Mon expérience globale avec Zoho Social a été très satisfaisante. Depuis sa mise en place, notre gestion des réseaux sociaux est devenue beaucoup plus structurée et efficace. Nous gagnons du temps grâce aux automatisations, et les insights fournis par l'outil nous permettent de mieux comprendre notre audience et d'optimiser notre contenu. C'est un excellent outil qui accompagne bien notre croissance. Pros J'apprécie particulièrement la simplicité d'utilisation de Zoho Social et son interface intuitive. Les fonctionnalités de planification et de publication sont extrêmement pratiques, permettant de programmer facilement du contenu sur plusieurs plateformes. Les rapports détaillés aident également à mesurer précisément l'engagement et à ajuster les stratégies en conséquence. En plus, le tableau de bord centralisé facilite la gestion des conversations et le suivi des mentions et des hashtags. Cons Un point d'amélioration serait la flexibilité des options de personnalisation des rapports pour répondre encore plus aux besoins spécifiques de notre entreprise. Aussi, parfois, l'intégration avec certaines plateformes sociales pourrait être un peu plus fluide. Review Source VR Verified Reviewer Designer Arts and Crafts Used the software for: 1-2 years ### "Un grand merci à Zoho" August 26, 2024 5.0 Mon expérience avec Zoho Social a été globalement très positive. La plateforme est intuitive et offre une gamme complète d'outils pour gérer efficacement mes réseaux sociaux. La planification des publications est simple, et le monitoring m'a permis de suivre l'engagement en temps réel, ce qui a considérablement amélioré ma stratégie de contenu. Bien que le coût puisse être un peu élevé pour les petites structures, les fonctionnalités avancées et l'efficacité du service en valent la peine. Zoho Social a véritablement optimisé ma gestion des réseaux sociaux. Pros Je peux organiser mes contenus de manière fluide et efficace. Le monitoring intégré m'a permis de suivre l'engagement et les performances de mes publications en temps réel Cons je dois admettre que son coût est un peu élevé par rapport à mes moyens actuels. Bien que les fonctionnalités offertes soient de grande qualité et très utiles, le prix reste un obstacle pour les petites entreprises ou les indépendants comme moi qui doivent gérer leur budget avec soin. Reason for choosing Zoho Social Zoho est une solution complete pour moi Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) son coût est un peu élevé par rapport à mes moyens de budget dédier Review Source Geoffrey M. CEO Real Estate Used the software for: Less than 6 months ### "user exprerience 2024" April 29, 2025 5.0 It offers advantages and capabilities that surpass those found in a significant number of other applications available. Pros The implementation of automated processes. Establishing automated routines and workflows can greatly improve efficiency and reduce the need for manual intervention. By introducing systems that operate automatically, businesses and individuals alike can optimize their workflows and free up valuable time. Cons The content for this specific region or language is absent. Localized text and other elements are required to properly display this information, but unfortunately, that localized content is currently missing from the system. Review Source Jenna S. Marketing Coordinator Apparel & Fashion Used the software for: I used a free trial ### "Artisans Inc Review of Zoho Social" May 2, 2025 5.0 Zoho social has been easy to use especially as I schedule out posts for my maternity leave. It is easy to edit content & posting time. Pros I love the ability to schedule out social posts for the entire season! I can plan all my campaigns ahead of time for peace of mind. Cons Wish I could schedule on LinkedIn! We typically cross post on Facebook, Instagram, and LinkedIn so being able to link that would be great. Review Source Lee H. Owner Media Production Used the software for: 6-12 months ### "PPM and Zoho Social" December 2, 2024 5.0 So far my experience has been positive, they are helpful when you encounter issues, which doesn't happen often. Pros Zoho Social has made my role as a social media manager so much easier and quicker. Cons The agency plan is a little more pricey then the rest. Review Source Aluja B. Owener Health, Wellness and Fitness Used the software for: Less than 6 months ### "The rescue to my social media dilemma " October 23, 2024 5.0 I've tested out various tools like buffer, hootsuite, later, loomly, socialpilot, and sprout social. Zoho stands out as the easiest to use and offers the features that best fit my business at the moment. Pros I love the ability to have all post go out and not have to worry about them anymore. Alof of others offer similar features but usually I’m turned off by the price or interface of the app or website. Cons Some of the current features are more than what i currently need requiring me to pay more but i can justify by the ease of use. Review Source VR Verified Reviewer Digital Marketing Manager Non-Profit Organization Management Used the software for: I used a free trial ### "Great customization and features" December 9, 2024 4.0 Zoho Social provides powerful features for tracking and reporting but could benefit from more filtering options and bug fixes for smoother functionality. Pros I liked the robust and detailed reporting, better customization options, and interactive features, especially the clear dashboard showing full-picture tracking numbers. Cons I would have liked to see the ability to filter reports by posts or hashtags, and I hope integration with Bluesky is coming down the road. I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all. Review Source Blertan H. Builder Construction Used the software for: Less than 6 months ### "Amazing Tools" March 5, 2025 5.0 a great platform for businesses looking to streamline social media marketing. Pros Zoho Social makes scheduling and managing posts easy, with a user-friendly interface and helpful analytic Cons It keeps everything organized and saves time. Review Source Amy F. Virtual Executive Assistant Executive Office Used the software for: I used a free trial ### "Pleasantly suprised" June 23, 2025 4.0 So far, I enjoy using it. It seems quite user friendly, easy to figure out, and have not had any issues to date. Pros I think the fact that I can select a date to publish later is extremely helpful, and what I like the most. Cons I am uncertain yet, I am still learning and getting comfortable with the platform. Possible the fact that the publish later feature is not available in the free version. Review Source Judge Anthony R. Owner Internet Used the software for: 1-2 years ### "Zoho Social is great" December 19, 2024 5.0 I liked the fact that Zoho gave me updated information about how my products were performing. Pros I liked the fact that it seemlessly flowed with all of the other Zoho products I was using, particularly Zoho CRM Cons I can not identify any specific con about Zoho Social. It worked perfectly for me. Review Source Similar Products Featured